Barchester Lynde House Care Home

Meadowbank, 28 Cambridge Park, Twickenham TW1 2JB
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9.8 156 Reviews
  • Barchester Lynde House Care Home, Twickenham
Barchester Lynde House Care Home makes the most of pleasant grounds, located by the Thames and with wonderful views, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Nutrition is a key aspect of the care provided and an award winning Chef and his team provides first class food, freshly prepared at breakfast, lunchtime and in the evening, seven days of the week.

The room all have ensuite toilets, TVs and are decorated to the highest standard. Residents are encouraged to bring their treasured possessions with them when moving into their new home.

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Care Provided by Barchester Lynde House Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison McIntosh (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Barchester Lynde House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,263

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Lynde House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends invited to visit at anytime. However, between 8pm and 8am access will be via contacting the nurse in charge


  • Parking

  • Own parking on site, free of charge.


Barchester Lynde House Care Home Reviews (156)

Total of 156, showing 81-100
9.8

Barchester Lynde House Care Home has a Review Score of 9.8 (9.800) out of 10, based on 30 reviews in the last 2 years. Over all time Barchester Lynde House Care Home has 156 reviews.

Overall Experience

  • 117
  • 37
  • 2
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Date Published

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Review from A D (Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was sent to Lynde House having been at the hospital (the tab is picked up by the hospital). I am a vegetarian hence the food comment; the food, varied. My experience at Lynde House was good, sometimes were short staffed which led to the red button not being answered promptly. I am 65 which meant that
the residents were a lot older.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for this feedback and in particular for your feedback regarding the staffing and call bells. Staffing of the home is planned well in advance and we have the advantage of not relying on temporary staff at all to provide nursing and personal care, I am therefore disappointed that you felt staffing levels have not been optimised. I monitor every call bell in the home daily and am sorry if you feel that you have had to wait for your bell to be answered. I have considered all aspects of your feedback and will share this with staff with the aim of trying to make further improvement. Thank you again.


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Review from M C (Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy. Staff are very nice and caring.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for providing this feedback. It is much appreciated by us all.


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Review from Roy C (Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Lynde House Care Home is very good and well looked after.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for your feedback. Always much appreciated by the team.


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Review from C O (Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The support system is good. Surprised no basic medicines for wounds/cuts etc kept eg no cotton wool. General feeling of care helps homeless.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for your feedback and particularly in relation to the supplies and equipment available for cuts and wounds. Indeed we have several special kits available to staff for treating any cuts and wounds in the home (which includes antiseptic, plasters, tape, and cotton wool) which is frequently used. My sincere apologies if this was not made available to you. I will investigate the particular circumstances around this feedback and speak with you in person.


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Review from Colleen B (Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy! Staff are friendly and very helpful in every way.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

You have taken time to complete this review and we are most grateful that you have done so. Thank you.


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Review from Anthony M (Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quite happy with home and treatment, but sometimes it takes a while to be attended to.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for your feedback. We will make sure your views are shared with the team.


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Review from Eileen A (Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated with respect and tenderness, most of the staff stop to say a few words when they pass you. They ask after your family etc. Also if you want to be left alone to sleep etc they will leave you. The home and gardens are beautiful and are spotlessly clean and are never made to feel you are a nuisance.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for your kind feedback. It is most appreciated by the team.


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Review from Cynthia H (Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. The staff are all very attentive.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

We are so delighted that you are happy living here at Lynde House. Thank you for your five-star ratings.


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Review from M M (Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lynde House are extremely conscientious and professional. I have found nothing to criticise regarding my treatment whilst here.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to complete this review. Much appreciated.


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Review from P A (Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy. Everyone is so kind to me. Where I am staying is so comfortable and restful. Also, good food and staff.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for these kind words, it means a great deal to the team to get this feedback.


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Review from Audrey C (Wife of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband entered Lynde House in very poor health. Now six months on,
after being cared for by nurses and carers and eating good food he is now in very good health.
He has settled in and is contented with his daily life.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to provide this feedback; much appreciated.


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Review from Jo O (Wife of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was made to feel safe and well cared for, following a stay in hospital which had made it impossible for me to care for him at home. Throughout his stay, the care and reassurance he has been offered during the lockdown and the cheerful commitment of staff to the residents have helped so much
in making our enforced separation during lockdown bearable for both of us and the whole family. Access to the lovely garden and help with IT support to keep him connected with friends and family have been much appreciated. He is still not too keen on scrabble but the staff have done their utmost to keep residents entertained without the usual support network of outside help.
We both look forward to seeing more of one another and an opportunity for me to get to know the staff now that visiting is allowed again.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

We really appreciate feedback from residents, friends and relatives. It allows us to continue to improve our care and services to residents. Thank you!


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Review from Joe A (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management of Lynde House is first-class. The manager of the care home is a special manager. It's important to recognise the difference that individuals make and the senior staff at Lynde make a huge difference. I am sure that the company has very well designed procedures, systems and staff grades
in place - it always relies upon individuals to operate these in an efficient, and a human way. Barchester are lucky to have this home's manager and her team then.
The home has been safe, happy and caring during an extraordinarily testing period and I have been happy to have my mum in there. Lynde House provides the care you hope your mum would get. I am sure that the morale of staff and treatment of staff must play a pivotal role in all this.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to give us this feedback.; much appreciated by us all.


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Review from Wayne H (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was sent to Barchester Lynde House by the NHS as he was in hospital at the time of the COVID-19 pandemic. During his time in the nursing home he has been so well looked after and will be sad to see him leave as I've not worried one bit as I know that he has been looked after so well. My dad has
been bed-bound and not been out of bed for 9months till he went to this home, I could go on and on and praise this home. From our family we thank you!

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for your feedback, most appreciated by us all.


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Review from Carol H (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Lynde House for over 18 months now. During that time she has deteriorated considerably. I have been impressed with the way her needs have been met as this has been happening. The management team at Lynde is impressive. They have worked together so well during this very difficult
and demanding time. They have created a very strong team of people in every sector from the senior nurses, nurses, carers, hospitality, activity staff, kitchen staff and cleaners. The atmosphere has always been upbeat and positive in the past and I’m sure that has continued over the last few months. The residents are treated with dignity and respect and, in the case of my mother, with affection too. I’ve also been impressed with the way I’ve been treated. All my worries and concerns were listened to and taken seriously. When I needed help and support it was there for me. I’d have no hesitation in recommending Lynde House to anyone.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for completing this feedback; it is much appreciated by us all at Lynde House.


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Review from Sheila L (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I live in Scotland so am unable to visit my mother, who has lived in Lynde House for three years, as frequently as I would like, and obviously during Lockdown not at all. It is therefore extremely important that I have confidence in the care my mother receives, and I have never had any concerns about
this, particularly as she has become more frail and needs help with all her daily care. During lockdown the staff have worked really hard to facilitate contact via Skype and to keep me informed of my mother's health. In 'normal' times I have been happy with the level of care my mother has received, including the excellent food, the large number of different activities, the pleasant environment and the commitment of the staff group. Sometimes in the past it has been difficult to maintain communication with the home, but this has definitely improved recently.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you very much for taking the time to provide this feedback; it will be shared with the team.


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Review from J F (Respite Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything. Everybody "all staff" has been more than helpful. Nothing has been too much trouble. Must not forget paper person and cleaners. Re respite care. I was brought here from the hospital on April 5rth to recover from a broken ankle.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to review our home; very much appreciated at this time.
Please keep safe and well.


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Review from Kevin S (Brother of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding care home, in my opinion, with wonderfully caring staff throughout, from ancillary staff to the Manager. My brother was very swiftly assessed in hospital and rapidly admitted to a lovely, bright room. The level of care he received in the last two weeks of his life was also outstanding.
The nursing and care staff were unfailingly kind and compassionate and always responsive to his needs. This kindness was also extended to his family by all the staff. We can not thank them enough. The menus offered were lovely and of high quality. The whole home is beautifully clean and well decorated with lovely grounds. To find such a home where all the staff demonstrate such a caring ethos is indeed unusual.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to provide us with this lovely feedback. I will ensure that the team see this and we will continue to strive to provide the best quality care we can for each resident in our home.


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Review from N E (Daughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and helpful and nothing is too much trouble. High level of nursing care accompanied by efficient personal care (important when you are no longer mobile), excellent home cooking (all meals freshly prepared) and regular live entertainment and activities. My mother is very happy
here.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for this great feedback. Much appreciated by the team here at Lynde House.


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Review from V P (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, beautifully appointed, elegant home in tranquil surroundings, like a hotel! Staff are wonderful, caring, friendly and treat my mother with dignity and kindness. Only criticism is that sometimes it seems short-staffed considering the expense (hence lower value for money rating). Good range of
entertainment on offer too. But overall care is very good.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you for providing this feedback and I am only sorry that we could not have discussed your concerns about staffing at the time. We review out staffing every day according to the number of residents in the home and their individual care needs. We are currently fully staffed with both Registered Nurses and carers.


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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Barchester Lynde House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Barchester Lynde House Care Home is calculated as follows: ( (292 Excellents x 5) + (48 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 350 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lynde House Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (59)

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Meet the Team (26)

Alison

Alison McIntosh

Job Title: Senior General Manager

Joined: 2011

As the Registered Manager, I am responsible for the overall running of Lynde House and assisted in this by a great team of staff.


Although from Scotland, I have lived in Richmond for over 30 years. My career has been in two stages; hospital management where I spent almost 26 years working in acute hospitals including Kingston and the West Middlesex Hospitals and Care Home Management at Lynde House where I have been since 2011.


I have had a long interest and involvement in organising and providing services to older people and I have been fortunate enough to put my experience to good use at Lynde House where we continue to strive for improvement in everything we offer and provide for our residents. We consistently achieve great feedback from residents and relatives on the care and services offered, a significant aspect to this being our low staff turnover and the lovely environment both inside the home itself and the grounds in which it is situated.


Smita

Smita Patelia

Job Title: Deputy manager

Joined: 2014

Hello, my name is Smita and I am the Deputy Manager at Lynde House. I started my career at Lynde as a Registered Nurse back in 2014, I was promoted to Unit Manager and finally Deputy Manager. My role is to ensure that our residents receive the highest standard of care while taking a person-centred approach. I offer support and guidance to all Nurses and carers and work closely with external healthcare professionals. I am also the dementia Champion here at Lynde, I have a great passion for the welfare of the resident's mental health and have been the force behind the success of Namaste Therapy here at Lynde.”


Smita was awarded Nurse of the Y held in March 2024ear for the South of England at the Great British Care Awards


Emma

Emma Li

Job Title: Unit Manager

Joined: 2009

Emma is a qualified Nurse/Unit manager here and has worked at Lynde House for 14 years. Emma was Barchester Nurse of the Year in 2016 and for good reason, as she is kind, compassionate and caring to say the least!


Ridel

Ridel Francisco

Job Title: Unit Manager

Joined: 2005

Ridel is a qualified nurse and has been a dedicated member of the Lynde House team since 2005. He was named as the Divisional Nurse of the Year in the 2018 Barchester Care Awards and more recently London Region Nurse Care Assessor of the Year at the Great British Care Awards.


Ridel is known to exercise his vocal cords with a bit of singing much to resident and staff delight!


Ken

Ken Balawon

Job Title: Night Unit manager

Joined: 2013

Ken is our night manager so he is not seen too often during the working day. He is also our Learning and Development lead for our home.


Gitana

Gitana Norvieseine

Job Title: Life Enrichment Coordinator

Joined: 2010

I have worked at Lynde House since 2010 when I started as a care assistant. In 2011 I was given the opportunity to lead the social activities programme in our home. Within my first year, I was honoured with being shortlisted at the National Barchester Awards in the category of Activities Coordinator of the Year and also won with my team of residents and local school pupils the "Barchester In Bloom best Flower display*.
Today I have a small team who work to ensure our social engagement programmes meet the desires and wishes of residents. I also coordinate the recruitment of volunteers to the home.


I successfully completed my Napa (National Association of Providers of Activities) qualification to level 3. Gitana and her team are excellent at planning and introducing new hobbies, activities and events for our residents to enjoy on a daily basis.


Cristo

Cristo Mascarenhas

Job Title: Head of Maintenance

Joined: 2019

Cristo takes great pride in maintaining our beautiful home and ensuring it is the most comfortable environment for our residents. No job is too big or too small!


Premalatha

Premalatha Puvanenthiran

Job Title: Unit Manager

Joined: 2011

Prem has worked at Lynde for many years and will become a familiar face to all residents and relatives, especially on the first-floor unit.


Any request is never too much for Prem as she is always there to help. Her care and dedication towards our residents don't go unnoticed by staff, residents and relatives.


Prem is the London Region Nurse of the Year 2024 awarded in March at The Great British Care Awards.


Albert

Albert Mazosiwe

Job Title: Registered Nurse

Joined: 2014

Albert is an experienced registered nurse and has been part of the Lynde House team for many years. He ensures that the health and well-being of our residents are being met to the standard they deserve.


Simran

Simran Sian

Job Title: Registered Nurse

Joined: 2018

Simran joined us as a newly qualified nurse in 2018 and has developed her skill and expertise over the past 4 years.


Glenda

Glenda Escobedo

Job Title: Registered Nurse

Joined: 2021

Glenda returned to Lynde House in 2021 having previously worked as a care assistant for several years.


Marie

Marie Back

Job Title: Admin Assistant

Joined: 2018

Marie joined Lynde some years ago as a care assistant, she has now taken the position of admin assistant and will be the friendly face greeting you at the entrance!


George

George Quarshi

Job Title: Admin assistant

Joined: 2007

George has worked at Lynde for over 15 years. For most of this time, he was our Head of Maintenance but retired from this position in 2020. No sooner required but he was back helping us during the Pandemic with visiting supervision etc.


Recently George became one of the admin team working. In addition, He continues to assist in activities and his Thursday "Cuppa with George" remains a firm favourite with residents. George was recognised in the 2020 Great British Care Awards reaching the finals of the South Division for support worker of the year.


Nikasha

Nikasha Rebelo

Job Title: Activities Assistant

Joined: 2021

Nikasha works alongside Gitana our activities coordinator to provide the residents with fulfilling and enjoyable day-to-day activities. They work together to provide great live events and entertainment for both the residents and relatives to enjoy all through out the year.


Aprily

Aprily Fernandez

Job Title: Senior Care Assistant

Joined: 2016

Aprily has worked at Lynde House for a number of years and in 2020 took on additional responsibilities as a Senior Care assistant in the home.


Simonese

Simonese Joseph

Job Title: Senior Care Assistant

Joined: 2004

Simonese is a valued member of the Lynde House family, she has provided excellent person centred care to our residents over the past 18 years. If you cant see her, you'll hear her singing down the corridors filling the home with joy!


Donna

Donna Taylor

Job Title: Senior Care Assistant

Joined: 2004

Donna is a dedicated member of the Lynde House family and has been part of team for 18 years. She continues to bring smiles and laughter to all those she sees on a daily basis.


Aneta

Aneta Sokol

Job Title: Healthcare Assistant

Joined: 2019

Aneta is a dedicated carer with a great experience in elderly care and a strong attention to detail. She is a compassionate care assistant and her resident approach encourages trust and ensures that resident's dignity is maintained at all times.


Netty

Netty Fernandes

Job Title: Healthcare Assistant

Joined: 2021

Netty is a kind and caring healthcare assistant here at Lynde House. She is a pleasure to have in the home due to her work ethic, kind manor and willingness to help residents, relatives and staff in any way she can.


Simranjeet

Simranjeet Singh

Job Title: Healthcare Assistant

Joined: 2021

Simranjeet is a reliable member of the care team who is dedicated to providing a high standard of quality care to our residents. He has shown no task is too much to ask and is here to help in anyway he can to ensure the residents have the best day to day experience here at Lynde House.


Malcolm

Malcolm Colaco

Job Title: Kitchen Assistant

Joined: 2019

Malcom has worked with us since 2019 and is a key part of the team in the kitchen. A friendly face and always here to help where he can!


Tavaughn

Tavaughn Deacon

Job Title: Kitchen assistant

Joined: 2019

Tavaughn or T as he is known to us joined Lynde House in 2019. It's a bit of a family affair for T whose mum is also a long-serving member of staff in the home.


Elzbieta

Elzbieta Nycz

Job Title: Hospitality Assistant

Joined: 2004

Ella is a dedicated staff member and has been part of the Lynde House team for many years. Her role is to provide an enjoyable dinning experience in our restaurant, as well as providing tea, coffee and baked treats on the trolly service morning and afternoon.


Urmila

Urmila Gurung

Job Title: Hospitality Assistant/Kitchen Assistant

Joined: 2023

Urmila is a valued member of the Kitchen and Hospitality team. Her role is to provide an enjoyable dining experience in our restaurant, as well ensuring the Kitchen runs smoothly for our resident's meals and refreshments.


Andre

Andre Da Costa

Job Title: Laundry and Housekeeping Assistant

Joined: 2019

Andre has worked at Lynde for many years not only providing a high standard of housekeeping throughout the home but also ensuring residents' clothes are clean and tidy.


Karen

Karen Booker

Job Title: Head of Housekeeping and Laundry Services

Joined: 2021

Karen was recently appointed to her new position having previously worked as a general assistant in the home for almost 2 years.


Karen cares passionately about making sure residents' belongings and the environment in which they live are always respected and maintained to the highest Barchester standards.