Barchester Lynde House Care Home

Meadowbank, 28 Cambridge Park, Twickenham TW1 2JB
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9.8 157 Reviews
  • Barchester Lynde House Care Home, Twickenham
Barchester Lynde House Care Home makes the most of pleasant grounds, located by the Thames and with wonderful views, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Nutrition is a key aspect of the care provided and an award winning Chef and his team provides first class food, freshly prepared at breakfast, lunchtime and in the evening, seven days of the week.

The room all have ensuite toilets, TVs and are decorated to the highest standard. Residents are encouraged to bring their treasured possessions with them when moving into their new home.

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Care Provided by Barchester Lynde House Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison McIntosh (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Barchester Lynde House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,263

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Lynde House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends invited to visit at anytime. However, between 8pm and 8am access will be via contacting the nurse in charge


  • Parking

  • Own parking on site, free of charge.


Barchester Lynde House Care Home Reviews (157)

Total of 157, showing 101-120
9.8

Barchester Lynde House Care Home has a Review Score of 9.8 (9.807) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Lynde House Care Home has 157 reviews.

Overall Experience

  • 118
  • 37
  • 2
  • 0
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Date Published

157
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Review from V P (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, beautifully appointed, elegant home in tranquil surroundings, like a hotel! Staff are wonderful, caring, friendly and treat my mother with dignity and kindness. Only criticism is that sometimes it seems short-staffed considering the expense (hence lower value for money rating). Good range of
entertainment on offer too. But overall care is very good.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you for providing this feedback and I am only sorry that we could not have discussed your concerns about staffing at the time. We review out staffing every day according to the number of residents in the home and their individual care needs. We are currently fully staffed with both Registered Nurses and carers.


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Review from E A (Daughter-in-law of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was well cared for in the seven-plus years she was here. She was treated with dignity and has good personal care. I became involved in the home by coming around with a shopping trolley for the residents and I am still coming many years after my Mother-in-Laws death in 2008.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for your review and for your ongoing, cherished support of our residents at Lynde House.


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Review from Claire M (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is a need for modernisation of record-keeping to enable staff to spend less time with paperwork and improve overall quality/consistency i.e. use of computer-based records which can be accessed by relatives. Would love to be able to access a portal providing day to day information, photos etc.
Lovely caring staff who know my mother very well.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you for your constructive feedback. It is not down to individual homes to develop such software but our company is actively in the process of evaluating such systems on the market at the moment. I will keep relatives updated on any developments on this front at the relatives' meetings.


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Review from Maureen C (Wife of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the four weeks my husband has spent at Lynde House, we have been very satisfied with the level of care, the catering and the activities. We would certainly recommend it to friends requiring similar care.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to provide us with this feedback. It is most helpful and I will ensure it is shared with the team.


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Review from H T (Friend of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A first class care home. Our friend is receiving excellent care and attention. She has settled down here very well and enjoys the wide range of activities on offer. The staff here are very welcoming and treat us as friends. Our friend's room is well equipped and has a view over the garden. It is light
and airy.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to give us this feedback. It is most appreciated by the team.


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Review from U P (Respite Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed here for 3 weeks following a hip replacement operation. I received good care to enable me to go home and lead an independent life afterwards. I found the staff to be extremely pleasant and helpful, although they were short-staffed and I received less help in the evenings than I had expected.
The senior staff were professional and you could talk to them. I did not join in many activities because of a bad cough which held me back.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to complete this review. Your feedback is always valued. You will be pleased to hear that we have introduced a twilight shift for care staff from 4 pm till 10 pm.


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Review from R M (Son of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lynde House took great care of my father after a severely debilitating stroke that left him bed-bound and nil by mouth. Their care meant he lived for 4 more years in comfort and without pain. The care staff were wonderful in their care and concern for him and most pleasingly, the home does not use
temporary nurses, which always means a good relationship develop between staff, patient and family. At the end, they were kind to us and dad passed away peacefully without pain.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to complete this review. Feedback on the care and services we provide to and for residents at Lynde House is so important and much appreciated.


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Review from H P (Wife of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lynde House was a good place and a good experience for my husband. The location of the home is lovely next to the Thames-sea. Nice place to go for walks. The home is relatively small, so getting to know management and staff (both great) is easy and there seems to be a good rapport between the two. The
rooms are small, so we moved my husband to a place with a separate bedroom and sitting room. Some concerns were: occasional slow response time to the call button. Food was just ok at best. The garden maintenance could be better especially in the rear around the rooms. Overall, Lynde is to be congratulated for a difficult job done very well.

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Review from C S (Son of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I chose Lynde House because of the location, close to Richmond and the river. It is also a modern purpose-built care home with its own grounds and a lovely garden with easy access. The food was to a high standard with two dining areas. It was a big advantage having dedicated nursing staff as well as
day care staff.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you for taking the time to give us your feedback, most appreciated.


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Review from Julia B (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been in the home for nearly 2 years before she passed away. During that time she was treated with kindness and respect. She felt very safe there and nothing was too much trouble to make her day to day life enjoyable.
During the last month of her life, the staff couldn't have done more to make
her comfortable and see to all her needs. They were also a great support to me and my family. I cannot thank them enough. This is what a nursing home should be like.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you for taking the time to submit this review. It is most appreciated.


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Review from S S (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lynde House provided exemplary care for my mother who suffered from palliative Parkinson's. In the last days/weeks, they couldn't do enough to help both myself and my mother. In a small way, we have grieved the loss of our Lynde House family since Mum's passing.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for this feedback. I will make sure the team read your review.


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Review from P E (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's last few weeks were dealt with great care and empathy. The staff could not have done more to make Mum comfortable and stress-free. They also kept us informed of what was happening. I cannot praise the staff enough. The home is lovely - we loved sitting in the garden with our tea and cake!

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for this review. Your feedback is most important to us.


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Review from I L (Wife of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has severe Alzheimers, diagnosed in 2002. He can be difficult sometimes as he does not understand what staff are doing when they are caring for him. All members of staff are very kind, speak to him very kindly and treat him gently. He will have been in there 4 years in August. I am delighted
to say we are both very lucky to have discovered Lynde House. We could not have received better care anywhere else.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for your feedback which I will share with the staff.


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Review from Jenny W (Daughter of Resident) published on 13 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is receiving outstanding care at Lynde House. The staff are incredibly supportive and friendly. It is a big step putting a loved one into care. The environment at Lynde House has made this so much easier for me and my mum. I would not hesitate to recommend Lynde House.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Your feedback is much appreciated. Thank you for taking the time to do this.


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Review from Peter R (Husband of Resident) published on 13 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and facilities are the finest I have come across. Superb. Staff, caring and efficient. Management, superb. My wife has not wanted for anything. I am relaxed that Lynde House is getting her everything she needs.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to provide this feedback, it is much appreciated by us all here at Lynde House.


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Review from P K (Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to St Pauls Cathedral for the Cecelia Festival and then to lunch. It was amazing and so beautiful. I hope I am asked to go again.

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Review from Christopher H (Husband of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lynde House looked after my wife who died in the home.
All of the staff treated her with loving care and did everything possible to make her as comfortable as possible.
They were also very kind and considerate towards me, her husband. I have nothing but praise for the staff who cared for her.

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Review from Su B (Daughter of Resident) published on 10 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother lived at Lynde House for the last 8 months of her life. She had stayed there before for short periods of convalescence/respite and had been happy. Her final stay started as respite following a spell in hospital, but she later decided that she wanted to move in permanently.


She always felt

well cared for and looked after. She particularly liked the food! The staff were professional but friendly and genuinely caring. As my mother became frailer, the staff adapted their care to her needs. They were assiduous in keeping me informed about her health.


I wouldn't hesitate to recommend Lynde House to anyone with a family member who needs full-time care.


Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for this feedback. We appreciate it very much.


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Review from David M (Son of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I write this following the recent death of my father who spent his last three years at Lynde house, bed bound most of the time. Previously, both my mother and my aunt had ended their days there. My family and I cannot thank Lynd enough, or its staff who, throughout his stay, gave Dad outstanding care
and kindness in every respect. Dad's frequent and varied visitors were all of the same view of the wonderful care shown to him.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for taking the time to give us this feedback. It is very much appreciated.


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Review from Valerie A (Respite Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, my stay was pleasant, however, I was not made aware of some of the services provided or indeed whether I used them or not they had to be paid for.

Reply from Alison McIntosh, Manager at Barchester Lynde House Care Home

Thank you so much for your feedback, it is much appreciated.


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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Barchester Lynde House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.807 for Barchester Lynde House Care Home is calculated as follows: ( (304 Excellents x 5) + (48 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 362 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lynde House Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (59)

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Meet the Team (26)

Alison

Alison McIntosh

Job Title: Senior General Manager

Joined: 2011

As the Registered Manager, I am responsible for the overall running of Lynde House and assisted in this by a great team of staff.


Although from Scotland, I have lived in Richmond for over 30 years. My career has been in two stages; hospital management where I spent almost 26 years working in acute hospitals including Kingston and the West Middlesex Hospitals and Care Home Management at Lynde House where I have been since 2011.


I have had a long interest and involvement in organising and providing services to older people and I have been fortunate enough to put my experience to good use at Lynde House where we continue to strive for improvement in everything we offer and provide for our residents. We consistently achieve great feedback from residents and relatives on the care and services offered, a significant aspect to this being our low staff turnover and the lovely environment both inside the home itself and the grounds in which it is situated.


Smita

Smita Patelia

Job Title: Deputy manager

Joined: 2014

Hello, my name is Smita and I am the Deputy Manager at Lynde House. I started my career at Lynde as a Registered Nurse back in 2014, I was promoted to Unit Manager and finally Deputy Manager. My role is to ensure that our residents receive the highest standard of care while taking a person-centred approach. I offer support and guidance to all Nurses and carers and work closely with external healthcare professionals. I am also the dementia Champion here at Lynde, I have a great passion for the welfare of the resident's mental health and have been the force behind the success of Namaste Therapy here at Lynde.”


Smita was awarded Nurse of the Y held in March 2024ear for the South of England at the Great British Care Awards


Emma

Emma Li

Job Title: Unit Manager

Joined: 2009

Emma is a qualified Nurse/Unit manager here and has worked at Lynde House for 14 years. Emma was Barchester Nurse of the Year in 2016 and for good reason, as she is kind, compassionate and caring to say the least!


Ridel

Ridel Francisco

Job Title: Unit Manager

Joined: 2005

Ridel is a qualified nurse and has been a dedicated member of the Lynde House team since 2005. He was named as the Divisional Nurse of the Year in the 2018 Barchester Care Awards and more recently London Region Nurse Care Assessor of the Year at the Great British Care Awards.


Ridel is known to exercise his vocal cords with a bit of singing much to resident and staff delight!


Ken

Ken Balawon

Job Title: Night Unit manager

Joined: 2013

Ken is our night manager so he is not seen too often during the working day. He is also our Learning and Development lead for our home.


Gitana

Gitana Norvieseine

Job Title: Life Enrichment Coordinator

Joined: 2010

I have worked at Lynde House since 2010 when I started as a care assistant. In 2011 I was given the opportunity to lead the social activities programme in our home. Within my first year, I was honoured with being shortlisted at the National Barchester Awards in the category of Activities Coordinator of the Year and also won with my team of residents and local school pupils the "Barchester In Bloom best Flower display*.
Today I have a small team who work to ensure our social engagement programmes meet the desires and wishes of residents. I also coordinate the recruitment of volunteers to the home.


I successfully completed my Napa (National Association of Providers of Activities) qualification to level 3. Gitana and her team are excellent at planning and introducing new hobbies, activities and events for our residents to enjoy on a daily basis.


Cristo

Cristo Mascarenhas

Job Title: Head of Maintenance

Joined: 2019

Cristo takes great pride in maintaining our beautiful home and ensuring it is the most comfortable environment for our residents. No job is too big or too small!


Premalatha

Premalatha Puvanenthiran

Job Title: Unit Manager

Joined: 2011

Prem has worked at Lynde for many years and will become a familiar face to all residents and relatives, especially on the first-floor unit.


Any request is never too much for Prem as she is always there to help. Her care and dedication towards our residents don't go unnoticed by staff, residents and relatives.


Prem is the London Region Nurse of the Year 2024 awarded in March at The Great British Care Awards.


Albert

Albert Mazosiwe

Job Title: Registered Nurse

Joined: 2014

Albert is an experienced registered nurse and has been part of the Lynde House team for many years. He ensures that the health and well-being of our residents are being met to the standard they deserve.


Simran

Simran Sian

Job Title: Registered Nurse

Joined: 2018

Simran joined us as a newly qualified nurse in 2018 and has developed her skill and expertise over the past 4 years.


Glenda

Glenda Escobedo

Job Title: Registered Nurse

Joined: 2021

Glenda returned to Lynde House in 2021 having previously worked as a care assistant for several years.


Marie

Marie Back

Job Title: Admin Assistant

Joined: 2018

Marie joined Lynde some years ago as a care assistant, she has now taken the position of admin assistant and will be the friendly face greeting you at the entrance!


George

George Quarshi

Job Title: Admin assistant

Joined: 2007

George has worked at Lynde for over 15 years. For most of this time, he was our Head of Maintenance but retired from this position in 2020. No sooner required but he was back helping us during the Pandemic with visiting supervision etc.


Recently George became one of the admin team working. In addition, He continues to assist in activities and his Thursday "Cuppa with George" remains a firm favourite with residents. George was recognised in the 2020 Great British Care Awards reaching the finals of the South Division for support worker of the year.


Nikasha

Nikasha Rebelo

Job Title: Activities Assistant

Joined: 2021

Nikasha works alongside Gitana our activities coordinator to provide the residents with fulfilling and enjoyable day-to-day activities. They work together to provide great live events and entertainment for both the residents and relatives to enjoy all through out the year.


Aprily

Aprily Fernandez

Job Title: Senior Care Assistant

Joined: 2016

Aprily has worked at Lynde House for a number of years and in 2020 took on additional responsibilities as a Senior Care assistant in the home.


Simonese

Simonese Joseph

Job Title: Senior Care Assistant

Joined: 2004

Simonese is a valued member of the Lynde House family, she has provided excellent person centred care to our residents over the past 18 years. If you cant see her, you'll hear her singing down the corridors filling the home with joy!


Donna

Donna Taylor

Job Title: Senior Care Assistant

Joined: 2004

Donna is a dedicated member of the Lynde House family and has been part of team for 18 years. She continues to bring smiles and laughter to all those she sees on a daily basis.


Aneta

Aneta Sokol

Job Title: Healthcare Assistant

Joined: 2019

Aneta is a dedicated carer with a great experience in elderly care and a strong attention to detail. She is a compassionate care assistant and her resident approach encourages trust and ensures that resident's dignity is maintained at all times.


Netty

Netty Fernandes

Job Title: Healthcare Assistant

Joined: 2021

Netty is a kind and caring healthcare assistant here at Lynde House. She is a pleasure to have in the home due to her work ethic, kind manor and willingness to help residents, relatives and staff in any way she can.


Simranjeet

Simranjeet Singh

Job Title: Healthcare Assistant

Joined: 2021

Simranjeet is a reliable member of the care team who is dedicated to providing a high standard of quality care to our residents. He has shown no task is too much to ask and is here to help in anyway he can to ensure the residents have the best day to day experience here at Lynde House.


Malcolm

Malcolm Colaco

Job Title: Kitchen Assistant

Joined: 2019

Malcom has worked with us since 2019 and is a key part of the team in the kitchen. A friendly face and always here to help where he can!


Tavaughn

Tavaughn Deacon

Job Title: Kitchen assistant

Joined: 2019

Tavaughn or T as he is known to us joined Lynde House in 2019. It's a bit of a family affair for T whose mum is also a long-serving member of staff in the home.


Elzbieta

Elzbieta Nycz

Job Title: Hospitality Assistant

Joined: 2004

Ella is a dedicated staff member and has been part of the Lynde House team for many years. Her role is to provide an enjoyable dinning experience in our restaurant, as well as providing tea, coffee and baked treats on the trolly service morning and afternoon.


Urmila

Urmila Gurung

Job Title: Hospitality Assistant/Kitchen Assistant

Joined: 2023

Urmila is a valued member of the Kitchen and Hospitality team. Her role is to provide an enjoyable dining experience in our restaurant, as well ensuring the Kitchen runs smoothly for our resident's meals and refreshments.


Andre

Andre Da Costa

Job Title: Laundry and Housekeeping Assistant

Joined: 2019

Andre has worked at Lynde for many years not only providing a high standard of housekeeping throughout the home but also ensuring residents' clothes are clean and tidy.


Karen

Karen Booker

Job Title: Head of Housekeeping and Laundry Services

Joined: 2021

Karen was recently appointed to her new position having previously worked as a general assistant in the home for almost 2 years.


Karen cares passionately about making sure residents' belongings and the environment in which they live are always respected and maintained to the highest Barchester standards.