Barchester Magnolia Court Care Home

181 Granville Road, London NW2 2LH
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9.8 126 Reviews
  • Barchester Magnolia Court Care Home, London
Magnolia Court makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

They are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by the residents at Magnolia Court.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Magnolia Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cosmin Tiriteu (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Barchester Magnolia Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Magnolia Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Barchester Magnolia Court Care Home Reviews (126)

Total of 126, showing 21-40
9.8

Barchester Magnolia Court Care Home has a Review Score of 9.8 (9.789) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Magnolia Court Care Home has 126 reviews.

Overall Experience

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Review from J H (Great-Niece of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful garden party afternoon. Extremely friendly and hospitable staff.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home

Goods day,
Thank you for reviewing our care home, we are always happy to support families for their special occasions.


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Review from Janet S (Friend of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Magnolia Court Care Home is a wonderful care home, one of the best I have been to. The furnishings and all of the accommodation are of very high quality. The staff are always helpful and pleasant. The catering and support staff provide excellent food and service.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home

Good day,
Thank you for reviewing your experience with Magnolia Court, we strive to give our residents and family members the very best person-centred care experience.


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Review from Jeramy H (Nephew of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

What a fabulous party they've put on (loving, organised) for my uncle's 100th!

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home

Good day,
Thank you for your review of our home, we consider ourselves the family of our residents and relatives and proud that, at Magnolia Court, we share the Barchester motto of celebrating success and life.


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Review from Michael S (Son of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very grateful for the excellent care that my mother has received for the last three years. The staff have all been very professional, caring and have communicated very well with us throughout.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home

Thank you so much for your lovely review which is greatly appreciated and helps us to ensure our service is improved and maintained to a high standard. It's our absolute pleasure and a privilege to be caring for your mother.


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Review from Elizabeth O (Wife of Resident) published on 19 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager was excellent, he couldn't have been more helpful.
We found the home cheerful and the facilities are excellent.
It would have helped us enormously if the daily routines on the floor had been more fully explained. I often found myself running around like a headless chicken trying to find
assistance. The staff on the whole were pretty good. The 2 people who ran the 'activities' were a joy.
The food was ok but could have been more imaginative at times. My husband was vegetarian and had very little appetite so perhaps we didn't appreciate the full benefit of the daily choices.
I found one had to practice being a bit more assertive than I was happy with to get things done. But the staff worked hard and were sometimes in short supply which made things more difficult.
One of the nurses, provided much comfort to me when I needed it.
My husband passed away in mid-June and everybody at Magnolia was supportive and gave 100% to the family at a very difficult time.

Reply from Debbie Twinn, CRM at Barchester Magnolia Court Care Home

Thank you for your positive review, we appreciate your feedback and have taken your comments onboard to help us improve our overall service provision. Here at Magnolia Court we always value open and honest communication.


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Review from M R (Son-in-law of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Magnolia is a great place and the staff, led by the manager, are the best one can hope for. Mother-in-law was very well looked after in the week she was there. This was her second visit and will be back for more.
Facilities are great, services are great, and nothing is a problem. The team are truly
providing peace of mind (to us) as we are allowed to take our break once in a while without any worry.
Thank you we will see you again.

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Review from Siobhan C (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager creates a lovely homely environment. He took wonderful care of my father. This is a well-managed home with caring staff and a lovely environment. I would not hesitate to recommend it.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Siobhan, thank you very much for your amazing feedback. It was a pleasure to have your father with us on respite care. I hope we'll be able to see him again and please send him my best regards. Thank you for your support too. Stay well and safe!


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Review from Tara C (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite our nervousness at having our father stay in a respite home for the very first time, we were more than pleasantly surprised at how much he loved it there. The manager who runs the home is a fantastic leader and his energy and happy nature resounded throughout the home. Frankly, it was like a
five-star hotel - beautifully decorated and clean with friendly staff and happy residents. With activities every day, Dad was more engaged than he has been in a long time (a new life appeared in him during his stay). We are incredibly grateful to the manager and his team for doing such a fantastic job and we are now super happy that if we need to go away again this is the place that Dad will look forward to coming back to!

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Tara, thank you very much for your wonderful feedback. It was a pleasure to have your father with us on respite. I hope we'll be able to see him again and please send him my best regards. Thank you for your family's support too. Stay well and safe!


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Review from Anne H (Friend of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a friend and next of kin of one of the residents at Magnolia Court Care Home, who, very sadly, died recently. She entered the home after a long period of being bed bound at home, having had several admissions to hospital and experiencing deteriorating health generally. I was worried about her
being admitted as I knew she didn’t want to go to a home but was immediately reassured on visiting by the warm atmosphere, the cheerful and bright rooms and the feeling of gentle calm. My friend was made really welcome there and clearly no longer felt lonely. I’d like to thank the friendly and communicative manager for being so kind to my friend in her last months.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Anne, thank you very much for sharing your feedback with us. It was a pleasure to have your dear friend with us. She will be missed by all of us at Magnolia Court. Thank you for support and making time to visit her regularly. Stay well and safe!


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Review from Julia G (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived from the hospital after a fall and corrective surgery very disoriented. I found the staff at Magnolia Court Care Home very caring and helpful. She also thought they were lovely and very kind. Both activity coordinators were also very helpful and tried very hard to involve her in activities.
I’d highly recommend Magnolia.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Julia, thank you very much for your wonderful feedback. It was a pleasure to have your mother with us. I hope she's enjoying her new home and please send her my best regards. Thank you for your family's support too. Stay well and safe!


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Review from Ivan B (Husband of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased and thankful to the staff at Magnolia Court Care Home for looking after my wife for many years.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Ivan, Thank you very much for your wonderful feedback. It is a pleasure to have your wife with us. Also, your efforts to visit her are remarkable. I would like to thank you personally for all your continuous support given to Magnolia's staff during your visits. I'm looking forward to seeing you again at Magnolia Court. Stay well and safe!


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Review from A T (Friend of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This was my second experience of having a friend in Magnolia Court.
It is, in my opinion, well managed with caring staff and very pleasant rooms.
Unfortunately, this was not the right place for my friend as she felt cut off from her life. As she would only agree to a short stay, she never really took
advantage of the facilities, wouldn't mix and felt very isolated.
She felt that the home was more suitable for people in end-of-life care or with dementia rather than for rehabilitation following a hospital stay.
Sadly it was not a successful stay.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for the review. It was a pleasure to have your friend with us, and hope she will be much happier at home. She will be missed by all staff from Magnolia Court. I'm wishing you and your family all the best. Stay well and safe!


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Review from Philip W (Son of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Magnolia during the pandemic in October 2020. She was immediately welcomed and given a lovely corner room overlooking the garden and allotments to the rear of the home. The staff were truly amazing and Mum formed good relations with them. The level of catering and activities was excellent
and she was extremely comfortable throughout her stay. She passed away just before her 92nd birthday and I am extremely grateful that her life ended on such a positive note. Many thanks to all the staff for their friendliness, compassion and caring. I recommend Magnolia very highly.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review, Philip. It was a pleasure to have your mother with us, and I'm glad to hear that you had such a good experience at Magnolia Court. She will be missed by all staff from Magnolia Court. I'm wishing you and your family all the best. Stay well and safe!


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Review from C G (Wife of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We searched long and hard to find a good care home for my husband. Magnolia Court was by far the best option. It is clean, light, friendly and warm, the staff are courteous and treat the residents with respect, and it has a family atmosphere. They make great efforts to ensure that the residents are
stimulated and entertained. They keep me involved with health decisions and ensure that he
has all the relevant injections. My husband thinks that he is in a five-star hotel.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for your amazing feedback. It is a pleasure to have your husband with us. He is so lucky to have a wife like you. I would like to thank you personally for all your continuous support given to Magnolia's staff during your visits.
I'm looking forward to seeing you again at Magnolia Court. Stay well and safe!


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Review from Monica R (Wife of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had severe dementia and presented with challenging behaviour as he fought anyone who touched him. The staff coped very well with this without any complaints. I spent time with my husband and always felt I was well supported by both carers and nurses. The staff were polite and helpful.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such an amazing review. It was a pleasure to have your dear husband with us, and I'm glad to hear that you had such a good experience at Magnolia Court. I'm wishing you and your family all the best and Happy Holidays! Stay well and safe!


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Review from Julie B (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My parent was in this care home just for respite. We have had a very bad experience as my parent suffered from dementia but unfortunately, this was not the right place for my parent to get all the help needed. My parent got in a bad state and ended up in the hospital and passed away shortly after.
This
happened only after I spoke to the manager to get my mother medical help but it was too late for my mother as she had deteriorated.
My parent was only near the middle stages of dementia. Was still enjoying life.
I was looking forward to her returning home.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Julie,


Thank you for taking the time to leave a review.
We are sorry to hear about the experience you received at our Magnolia Court Care Home. It doesn't appear that your concerns were brought to our attention previously to investigate your comments raised here. You are more than welcome to provide the details to do so if you wish. The details of this can be found here: www.barchester.com/feedback We look forward to hearing from you.


Kind regards, Customer Feedback Team.


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Review from Hiba S (Daughter of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Magnolia Court Care Home has a great standard of service. All the staff are caring and very friendly and helpful. My mother is very happy here. It is a wonderful professional place where you can relax when you leave your loved ones here. I cannot recommend this place enough.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Hiba. Thank you very much for your amazing feedback. It is a pleasure to have your mother with us. She is so lucky to have a daughter like you. I would like to thank you personally for all your continuous support given to Magnolia's staff during your visits. I'm looking forward to seeing you again at Magnolia Court. Stay well and safe!


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Review from Ola A (Niece of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I only have positive things to say about Magnolia Court. First of all, the staff were all friendly and lovely. They are helpful and patient with the elderly. Second, the place is clean and spacious. Lots of outdoor lighting. The food is fresh and varies. It feels like a 5-star hotel. Everyone is also
polite and helpful. They treat my aunty with respect and dignity. She is happy here as she says only good things about the place and she is smiling. I am grateful for her to be here. It is like a hotel but better.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Hello Ola! Thank you very much for your wonderful feedback. It is a pleasure to have your aunty with us. Also, your efforts to visit her are remarkable. I would like to thank you personally for all your continuous support given to Magnolia's staff during your visits. I'm looking forward to seeing you again at Magnolia Court. Stay well and safe!


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Review from Neil G (Son of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Barchester Magnolia Court Care Home from November 2013 until her death in April 2022. Sadly she was seriously affected by dementia and by arthritis leading to her being effectively bedridden for her final eighteen months or so. During her entire stay at Magnolia Court Care
Home my mother was treated with the utmost care and kindness with due regard always being paid to her increasingly fragile condition. The standard of nursing care was extremely high as was that of the caring staff and despite my mother having always been opposed to moving to a home she quickly began to appreciate the high quality of the care available to her. The home itself is a purpose built building and is finished to a good standard with easy access. It is set in attractive grounds with a well tended garden area available when weather permits. General facilities such as lounges and dining room are to a high standard as are the activities laid on for residents. Happy to recommend the home to others without reservation.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Neil, thank you very much for such an amazing review. It was a pleasure to have your mother with us and I'm glad to hear that you had such a good experience at Magnolia Court. I'm sure your mother will be missed by all Staff from the Memory Lane Community. I'm wishing you and your lovely family all the best. Stay well and safe!


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Review from P C (Respite Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used the Magnolia Court Care Home for respite care for my mum; she stayed for two weeks. I was concerned about putting mum into respite care as I had never done this before. With my hand on my heart, I can say that it was marvellous! The manager and his team of carers look after Mum so well that
it put my mind at ease. Several family members went to visit Mum without booking and told me that Mum was always clean and dressed and well-fed; they were very happy with Magnolia Court. The staff are kind, friendly and very helpful and interacted with the residents; they encouraged Mum to take part in the activities, and they made my mum feel welcome and like part of the family. I will definitely use Magnolia Court for respite care again and can recommend them for this service. Well done, Magnolia Court!

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such an amazing review. It was a pleasure to have your mother with us, and I'm glad to hear that you and your family had such a good experience at Magnolia Court. I hope we'll see your mother again if needed. I'm wishing you and your lovely family all the best. Stay well and safe!


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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Barchester Magnolia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Barchester Magnolia Court Care Home is calculated as follows: ( (272 Excellents x 5) + (59 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 337 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Magnolia Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (14)

Cosmin

Cosmin Tiriteu

Job Title: Operations Manager

Joined: 2024

Hello, my name is Cosmin and I am the Operations Manager here at Magnolia Courts.


With almost two decades of experience behind me, beginning as a volunteer in the emergency services, to working my way as a trauma paramedic and registered nurse until eventually working in management, I am lucky to be able to share my wealth of knowledge with the team during my time here.


I’m thrilled to be supporting a great team, and I am grateful for their steadfast support. I’m looking forward to working together with the mutual goal of supporting and enriching the lives of the residents here.


John

John O'Meara

Job Title: Unit Lead

Joined: 2013

I have been working at Magnolia Court since 2013. I started as an Adult Registered Nurse which led to an opportunity to be a Unit Lead for our Memory Lane dementia community.


This allows me to apply my nursing and management experience, caring for our residents and staff in all departments, giving me satisfaction with the support I am able to provide.


I also enjoy giving my input in ways of leading the home toward providing an excellent service, enriching the lives of those who live here and those who work here too.


Aside from work, I play the guitar, support Tottenham Hotspur Football Team and enjoy walking my pug whose name is 'Pon', every day, which is a great comfort to me.


Jurgita

Jurgita

Job Title: Unit Lead

Joined: 2014

My name is Jurgita and I am a nurse and Unit lead at Magnolia Court. I have been here since 2014 and enjoy my work a great deal. I always try my best as a nurse and I strive to maintain a good relationship with residents, loved ones and colleagues.


Jocelyn

Jocelyn

Job Title: Unit Lead

My name is Jocelyn and I am a Unit Lead here at Magnolia. Before I joined the home, I worked as a nurse and Unit Lead in another Barchester home, where I was awarded Employee of the Month for leading an enhanced dementia care pilot.


I am originally from the Philippines and worked as a qualified nurse in Saudi Arabia for 8 years before coming to UK in 2006.


Flor

Flor Cocoy

Job Title: Senior Registered General Nurse and Nutritional Champion

Joined: 2012

Hello, My name is Flor and I am a Senior Registered General Nurse and Nutrition Champion at Magnolia Court. I started Barchester in 2012 as a student as part of the overseas nurses programme. I enjoy my role very much especially getting to know residents and their loved ones. I had a very close relationship with my grandmother and loved spending time with her. I am very happy as I now have an extended family with all my Magnolia Court grandparents.


Diana

Diana

Job Title: Head Housekeeper

Joined: 2020

I joined Barchester in March 2020 where I enjoy getting to know our residents and I take great pride in keeping our lovely home sparkling clean!


In my spare time, I love spending time with my family and looking after my pet hamster ‘Bob’ and my tropical fish.


Preeti

Preeti Thapa

Job Title: Administrator

Joined: 2022

Hi, I joined Barchester in April 2022 as a part-time receptionist/admin assistant and was promoted in Sept2023 to Administrator for Magnolia Ct.


I enjoy speaking to everyone and especially getting to know our residents, families and visitors coming to our home.


In my spare time, I love to paint, do animation and cook curries for my family.


Tammie

Tammie Comey

Job Title: Activities Coordinator

Joined: 2019

I joined Barchester in December 2019 as an Activities assistant and in February 2022 I became the Activities Lead at Magnolia Court Care Home. I am passionate about my job, I am a people person and nothing makes me happier than putting a smile on my Residents faces. It is a joy to work with such a great team, happy to be a part of team Magnolia!


Ben

Ben Bekaj

Job Title: Receptionist/Administration Assistant

Joined: 2019

Hi, I came to Barchester on work experience during the summer of 2019 and have since worked in front of house and administration in two of our Sister homes as well as Magnolia Court. Eventually, I'd like to be a Regional Administration and Finance Manager!


In my spare time, I enjoy Mixed Martial Arts activities and playing football (left-wing position) for Southall.


Jacqueline

Jacqueline Dennis

Job Title: Head Chef

Joined: 2024

Hello, I am Jacqueline and I joined the Magnolia Court Team in November 2024 as Head Chef.


I qualified as a chef at Hammersmith college in 1999. I had a love for cooking since I was a child, my siblings and I helped our mum in the kitchen and as we grew up and took it in turns to cook to help our mum who was a nurse.


During my career as a Chef I have cooked at a number of wonderful and interesting places such the BBC, Westminster Council and The Royal ballet. I had the pleasure of cooking for Darcy Bussell, The Lord Mayors and Princess Margaret.


I love cooking as it enables me to be creative and make people happy at the same time. I was inspired by my mum and always wanted to cook with in health care. I really enjoy meeting and getting to know residents. It makes me very happy to see the delight and enjoyment my food brings to people.


Dionel & Erlinda

Dionel & Erlinda

Job Title: Senior Care Assistants/Dementia Chamption

Dionel and Erlinda are our Senior Care Assistants. Erlina has worked for us for over 25 years and Dionel since 2015. They both love to support residents and strive to give them the highest quality of care possible. Dionel is also one of our Dementia champions.


Mimi

Mimi

Job Title: Activties Assistant

Joined: 2014

I have been working in the Activities department in care homes since 2002, starting my career at Four Seasons, then joining Barchester in 2014. I was awarded a Great British Care Award in 2013 and was a finalist at the National Care Awards in the same year, as well as being a finalist in the 2014 Great British Care Awards. I have a natural love for the elderly and enjoy every single day in their company.


Diana

Diana Do

Job Title: Receptionist/Administration Assistant

Joined: 2021

Hello, I'm Diana and I joined Barchester in May 2021.


I'm passionate about my role and really enjoy getting to know all of our residents and their loved ones.


I love my job and being part of the Magnolia Court family and look forward to welcoming you to our beautiful home soon.


Leon

Leon Young

Job Title: Head of Maintenance

Joined: 2022

My name is Leon and I am the Head of Maintenance here at Magnolia Court. I have worked for Barchester since June 2022 and enjoy helping people a great deal. I love being a part of the Magnolia Court family.