Barchester Magnolia Court Care Home

181 Granville Road, London NW2 2LH
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9.8 126 Reviews
  • Barchester Magnolia Court Care Home, London
Magnolia Court makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

They are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by the residents at Magnolia Court.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Magnolia Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cosmin Tiriteu (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Barchester Magnolia Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Magnolia Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Barchester Magnolia Court Care Home Reviews (126)

Total of 126, showing 41-60
9.8

Barchester Magnolia Court Care Home has a Review Score of 9.8 (9.789) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Magnolia Court Care Home has 126 reviews.

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Review from Mia O (Daughter of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved into Magnolia Court in February. I feel safe, and secure that he is in good hands! Even my first online enquiry with the Manager was impressive, he was patient, understanding and helpful in all of my questions... myself feeling utterly overwhelmed about finding a suitable home. He helped
make the entire process easier with his continued calm and caring persona, and attitude. His contact with me throughout continues to be such a relief as I live in Athens, Greece therefore not able to be more present physically.
The activity organiser is wonderful! Her positive, caring, open personality is exactly what my father and the residents need! She knows how to get the residents smiling, laughing and feeling included and seen, which is just great! She listened to my pointers about my father's love of Sushi and took him out to eat a Sushi lunch at a local restaurant! Also that he was once a musician and they organised students to come in and play for him! Wonderful!

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Hello Mia! Thank you very much for your wonderful feedback. It is a pleasure to have your father with us. Also, your efforts to visit your father are remarkable, knowing that you live abroad. I would like to thank you personally for all your continuous support given to Magnolia's staff during your visits. I'm looking forward to seeing you soon at Magnolia Court. Stay well and safe!


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Review from Claudine P (Daughter of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Barchester Magnolia Court Care Home after a traumatic two months of hospitals and home-living following an accident. In pain and very unsettled both physically and emotionally, the family's concern was his safety.
I personally checked three care homes before selecting Magnolia and
was warmly met by one of their nurses. My many questions were answered during the visit and I was immediately reassured he would be safe and well looked after. I liked the atmosphere and decor too. My reassurance was correct. Over the months our father was there, the staff could not have done more for him at every level from the carers to the nurses from the admin staff right up to management. A special thanks to the general manager, for
coordinating sometimes complicated situations and for supporting our family at this point of crisis. His deputy, was also very helpful as was the administrator and staff. Many thanks for all your work!!

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Claudine, thank you very much for such a wonderful review. It was a pleasure to have your father with us and I'm glad to hear that you had such a good experience at Magnolia Court. I hope everything is going well for him in his new house and hope he will manage to come for some of our future events I'm wishing you and your lovely family all the best. Stay well and safe!


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Review from Tony F (Nephew of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The accommodation and facilities are of a high standard. There has been a recent major redecoration. I have found the staff to be caring and aware of the needs of my Aunt which she finds difficult to express because of advanced dementia. During the summer and autumn months, I have been able to borrow
a wheelchair to take my aunt to a nearby park which she has enjoyed. I have also been able to stay for lunch and encourage my aunt to eat as she can be reluctant to do so. Previous to her residence at Magnolia Court, I was always worried about my aunt's welfare firstly when she was living at home with carers coming and then at a previous Care Home when we had to remove her because she would not settle down. There have been no such worries at Magnolia Court because I know she is being well looked after and the security is of a high standard. The management keeps me well informed of what is going on and I feel that any concerns I have will be listened to and appropriate action is taken.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Tony, thank you very much for taking the time to review us. It is a pleasure to have your Aunt with us. I would like to thank you personally for all your continuous support given to Magnolia's staff and I'm looking forward to seeing you during your visits to Magnolia Court. Stay well and safe!


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Review from Christine B (Daughter of Resident) published on 25 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 3 months at Magnolia Court care home. He was very happy there.
The staff and management were FANTASTIC.
My father passed away last week. I cannot thank everyone for their help and support during dads time here. He was treated with such dignity and respect. It is more like a happy family
than a care home.
Thank you all so much for everything you have done for dad and for us as a family x

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Christine, thank you very much for such an amazing review. It was a pleasure to have your father with us and I'm glad to hear that you had such a good experience at Magnolia Court. I'm sure your father will be missed by all Staff from the Memory Lane community. I'm wishing you and your lovely family all the best. Stay well and safe!


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Review from S M (Grandson of Resident) published on 8 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place, very attentive and accommodating staff who went to great effort to welcome us to celebrate my gran’s birthday at the home. Gran seems very happy here. Would recommend the home to others.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review. It is a pleasure to hear that you had a great time during your grandmother's birthday celebration. I'm looking forward to seeing you at Magnolia Court during your visits. Stay well and safe.


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Review from Katherine P (Daughter of Resident) published on 8 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I have not stopped feeling blessed for having found Magnolia Court for our mother. All the staff have been fabulous; sensitive, caring, kind, and positive (not just the care staff but domestic staff, people who work in the kitchen, volunteer workers etc). We are always greeted and made
to feel welcome and they bend over backwards to help. Activities are laid on and our mother appears to be well looked after and content. Thank you all.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such an amazing review. It is a pleasure to have your mother with us and she's very well integrated into our Community. I would like to thank you personally for all your continuous support given to Magnolia's staff. I'm looking forward to seeing you at Magnolia during your visits. Stay well and safe.


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Review from Naaguesh A (Power of Attorney of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have known this care home since December 2020 and can confirm and admit, that the service I have received is the best. All issues or questions are sorted in the nick of an eye. Overall, from admission till now, everything is smooth. We do agree that Covid 19 disrupted the service but we were made
aware each and every week and month about the test to my friend who lives here.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much Naaguesh for such a great review. It is a pleasure to have your friend as one of our residents. He started to develop relationships with some residents and staff which is really good. I would like to thank you personally for all your continuous support given to Magnolia's staff. I'm looking forward to seeing you at Magnolia during your visits. Stay well and safe.


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Review from Pippa H (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had to change care home during the pandemic and all the staff at Magnolia Court welcomed her and took such care in meeting her advanced dementia needs. The timing of her move created tremendous stress on Mum, the family and the staff, but without missing a beat they went over and above to
help her feel safe. No matter when I ring, any of the staff and the Manager will give me updates on how Mum has settled. The manager runs a professional, warm, caring and reassuring care home. He cares and has time for residents and their family members alike.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much Pippa for such an amazing review. It is a pleasure to have your mother with us and she's very well integrated into our Community. I would like to thank you personally for all your continuous support given to Magnolia's staff. I'm looking forward to seeing you at Magnolia during your visits. Stay well and safe.


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Review from Gordon W (Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite an elegant surrounding and carers are always happy to give a hand when needed. All amenities are at hand as well. I love the garden as I can go there and relax far from the maddening crowd. I can recommend this home to all my friends as I feel safe in this place. Thank you.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much Gordon for such a wonderful review. It is a pleasure to have you as one of my Residents at Magnolia Court. I would like to thank you personally for all your continuous support given to Magnolia's staff. Stay well and safe.


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Review from Lilia M (Daughter of Resident) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was diagnosed with dementia and she has Type 1 diabetes. She was taken to hospital and the assessment there confirmed that she needed 24-hour care. This took us by surprise as we were not prepared with a choice of a care home. Magnolia Court in Hamstead was recommended and when we visited, we
immediately decided that this was the right place for her.
The first thing we noticed was the cleanliness and the friendliness of all staff. It felt like home.
Mum was accepted in Magnolia Court care home and she has been there for 3 month now. She has settled well, thanks to the care and support of all the staff there.
They showed her exceptional care medically and psychologically. They took extra care to understand her wants and needs and I am very grateful to everyone there from the manager to the daily house keepers.
The rooms are clean, tidy and welcoming. The food is tasty and there are activities for everyone to be kept active and stimulated.
A big Thank you!

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review. It is a pleasure to have your mother with us and she's already built some relationships with some of our staff. I would like to thank you personally for all your continuous support given to Magnolia's staff. I'm looking forward to seeing you at Magnolia during your visits. Stay well and safe.


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Review from Elizabeth S (Wife of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has behavioural variant frontotemporal dementia, which is a challenging condition. My excellent GP recommended Magnolia Court to me when I was no longer able to manage at home; my husband was admitted in November 2020 and he very soon settled in. I have been extremely impressed by the quality
of care which he is receiving. I am grateful for WhatsApp photos and videos giving me a glimpse "behind the scenes" and even in this time of Covid, the activities coordinators are providing a variety of activities to entertain the residents. I appreciate being able to visit in a special Visiting Suite and each time my husband looks well cared for and calm. This is an enormous relief to me and I am so grateful to the staff who are looking after him with such loving care. I also appreciate the excellent manager and his assistant who go out of their way to be sure that relatives are always informed and who run monthly relatives zoom meetings. It is a wonderful place!

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a great review. It is a pleasure to have your husband with us and provide him with high quality of care. I would like to say a big thank you for all your continuous support given to Magnolia's staff. I'm looking forward to seeing you at Magnolia during your weekly visits. Stay well and safe.


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Review from T O (Friend of Resident) published on 1 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been living at Magnolia Court Care Home for almost a year, the staff are professional and very accommodating.
They treat the residents like their own family, they work as a team. Another thing I love about Magnolia Court, is always tidy and clean.
Magnolia Court is a care home I will
recommend to my family and friends.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review. We're delighted to have your friend at Magnolia Court. I would like to thank you personally for all your continuous support given to Magnolia's staff. I'm looking forward to seeing you at Magnolia for Garden/Indoor visits. Stay well and safe.


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Review from Vilma S (Friend of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend she’s been admitted to Magnolia Court in January 2020 and I would like to say that she’s receiving a high quality of care from all staff. I am impressed with the management team, always very helpful and kind. Nurses are very knowledgeable and efficient with my friend’s care needs. We had a
good experience in the past when my friend’s husband was a Resident at Magnolia and that’s why we chose them.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review. It is a pleasure to have your friend with us. I would like to thank you personally for all your continuous support given to Magnolia's staff. I'm looking forward to seeing you at Magnolia for Garden/Indoor visits. Stay well and safe.


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Review from Claudia B (Daughter of Resident) published on 18 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only in Magnolia Court for a short while before sadly dying. During his time there, the staff showed only patience and kindness during what is, for everyone, a very stressful time. A special mention to the activities co-ordinator who went out of her way during our visits and the night
nurse who was so kind on the night he died. All the staff I met were really delightful.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review. It has been a pleasure knowing your Father and the rest of his family, and as you probably know, he will be missed by all staff at Magnolia Court. I want to take this opportunity and to say thank you for all support given by you to our staff. Please feel free to contact or visit us at any time if we could be of any support.


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Review from L C (Niece of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's difficult to give a comprehensive review as my aunt was admitted during COVID lockdown. We were allowed into Magnolia Court for a pre-visit and then again for the first 2 days of admission to allow my aunt to settle. The environment is lovely; homely, clean, beautifully furnished and decorated.
We joined my aunt for her 1st meal; it looked delicious and my aunt really enjoyed it. Thereafter, only half-hour garden visits which is understandable but difficult on weekdays when working 9-5, as last visits are up to 4:40pm. However, the garden is a little oasis - peaceful and very well maintained. Speaking with other residents/visitors who were there pre-COVID, it sounds like the activities, events and outings were well-organised and well-received, and I regret that my aunt could not experience these. All of the staff we met throughout were friendly and showed great kindness and empathy, not only towards my aunt, but to us especially when she passed away and we felt well-supported.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review. It has been a pleasure knowing your aunt and the rest of her family, and as you probably know, she will be missed by all staff at Magnolia Court. I want to take this opportunity and to say thank you for all support given by you and your mother during Covid-19 pandemic. Please feel free to contact or visit us at any time if we could be of any support.


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Review from Alex W (Brother of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was pushed out of a rehab hospital at the beginning of the coronavirus crisis. We had hoped she could go direct to Magnolia Court but, sadly, the expected vacancy did not materialise. The manager immediately arranged an introduction to another care home where she spent three months under the
lockdown regime. With the easing of lockdown and the possibility of visits, we wished to arrange for her transfer to Magnolia Court which is closer to her friends and family. Again, the manager of Magnolia Court sorted us out and arranged the transfer in a most professional manner. He and his staff have been at all times helpful, resourceful and co-operative.
I believe my sister is now as happy as possible, save that she would rather be in her own home. With this in mind, she is now receiving physiotherapy (which was not possible during the lockdown period).

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review. It has been a pleasure helping your sister with a placement, especially during the COVID-19 pandemic. Everyone at Magnolia is happy to look after your sister and I would like to thank you personally for all your continuous support given to Magnolia’s staff. Looking forward to seeing you soon. Stay well and safe.


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Review from Annette G (Sister of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has MS and has been at Magnolia for eight months. All the caring staff have been like a family to her, especially during these difficult times with Covid-19.
The staff have obviously been having a difficult time themselves. But have remained selfless not only in the daily care but also maintaining
the spirits of residents and reassuring them, whilst maintaining the efficiency of Magnolia.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a great review. It is a pleasure to have your sister with us. I would like to thank you personally for all your continuous support given to Magnolia's staff. I'm looking forward to seeing you at Magnolia once visits will be allowed. Stay well and safe.


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Review from Rosemary (Wife of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family were recommended to Magnolia Court Care Home by several different friends. We were very impressed by the management and staff when we visited the home to view it. A place was found for my husband just a week before the lockdown by the government but the manager and staff helped to make my
husband’s transfer to the home as smooth as possible in spite of the very difficult timing. He was later moved to the dementia floor where again staff and carers showed themselves to be caring, compassionate, professional and immensely kind in helping him to settle down and get used to his new environment. There have been great efforts by carers for our family to keep in contact with our resident loved one during the lockdown when we have been unable to visit and that has been very appreciated by us all. The marvellous cooking and warm hospitality to visitors and residents alike is impressive.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review! It's been a pleasure for all of us to support your husband with his transfer to Magnolia Court. All the staff are happy to have him as a resident in our Memory Lane unit. He integrated very well within our Residents and staff. I'm looking forward to all things going back to normal very soon. Stay well and safe!


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Review from Geraldine G (Daughter of Resident) published on 10 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Magnolia Court is a really well run and clean, well-designed home for older residents with an amazing staff of carers, nurses and support staff. Our mother is 94 and has Alzheimer's disease. She has been a resident here for over five years and we have always felt she was cared for and loved by the team
on her floor. Before she was confined to bed full time, she enjoyed their varied daily activities such as music, dancing, crafts and other entertainments as well as trips to the pretty garden. They also have an excellent kitchen with great catering providing a varied, high-quality menu with lots of choice. The little touches such as homemade cakes every day, make all the difference to residents who might be missing their own homes and cooking for themselves. I would recommend it to friends who might be looking for a care home for elderly or disabled relatives.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a great review! It is a pleasure to have your mum with us. You and your sister are amazing daughters and your mum is very proud of you. I would like to thank you for all your continuous support given to Magnolia's staff. I'm looking forward to seeing you at Magnolia after this COVID 19 outbreak.


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Review from Glenn S (Son of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout four good years of my elderly mother’s final residence at Magnolia Court Care Home (Barchester) staff and employees showed an unusual degree of commitment to residents and were highly personable, warm, thoughtful. We formed valuable and enduring relationships with managerial, nursing, caring
and other staff. The Home was well maintained, clean, orderly. Care plans are reviewed periodically. Staff were always accommodating and responsive.
During the pandemic and widespread lock-down that followed, the isolation of residents, cut-off from contact with families proved a very great hardship. The home managed this transition well and compassionately. Key staff were retained through most of the crisis. I applaud the courage, determination and hard work of staff who maintained care routines and patient’s comfort and dignity throughout the crisis.
Magnolia will be remembered by us as a vibrant, buzzing community of good people with a genuine commitment and gift for caring.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for making time and give us a much-appreciated review. It has been a pleasure knowing your mother and of course yourself. I know you'll be coming to visit us when this will be possible but please feel free to contact us at any time, if we could be of any support. Stay safe and well.


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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Barchester Magnolia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Barchester Magnolia Court Care Home is calculated as follows: ( (272 Excellents x 5) + (59 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 337 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Magnolia Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (87)

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Meet the Team (14)

Cosmin

Cosmin Tiriteu

Job Title: Operations Manager

Joined: 2024

Hello, my name is Cosmin and I am the Operations Manager here at Magnolia Courts.


With almost two decades of experience behind me, beginning as a volunteer in the emergency services, to working my way as a trauma paramedic and registered nurse until eventually working in management, I am lucky to be able to share my wealth of knowledge with the team during my time here.


I’m thrilled to be supporting a great team, and I am grateful for their steadfast support. I’m looking forward to working together with the mutual goal of supporting and enriching the lives of the residents here.


John

John O'Meara

Job Title: Unit Lead

Joined: 2013

I have been working at Magnolia Court since 2013. I started as an Adult Registered Nurse which led to an opportunity to be a Unit Lead for our Memory Lane dementia community.


This allows me to apply my nursing and management experience, caring for our residents and staff in all departments, giving me satisfaction with the support I am able to provide.


I also enjoy giving my input in ways of leading the home toward providing an excellent service, enriching the lives of those who live here and those who work here too.


Aside from work, I play the guitar, support Tottenham Hotspur Football Team and enjoy walking my pug whose name is 'Pon', every day, which is a great comfort to me.


Jurgita

Jurgita

Job Title: Unit Lead

Joined: 2014

My name is Jurgita and I am a nurse and Unit lead at Magnolia Court. I have been here since 2014 and enjoy my work a great deal. I always try my best as a nurse and I strive to maintain a good relationship with residents, loved ones and colleagues.


Jocelyn

Jocelyn

Job Title: Unit Lead

My name is Jocelyn and I am a Unit Lead here at Magnolia. Before I joined the home, I worked as a nurse and Unit Lead in another Barchester home, where I was awarded Employee of the Month for leading an enhanced dementia care pilot.


I am originally from the Philippines and worked as a qualified nurse in Saudi Arabia for 8 years before coming to UK in 2006.


Flor

Flor Cocoy

Job Title: Senior Registered General Nurse and Nutritional Champion

Joined: 2012

Hello, My name is Flor and I am a Senior Registered General Nurse and Nutrition Champion at Magnolia Court. I started Barchester in 2012 as a student as part of the overseas nurses programme. I enjoy my role very much especially getting to know residents and their loved ones. I had a very close relationship with my grandmother and loved spending time with her. I am very happy as I now have an extended family with all my Magnolia Court grandparents.


Diana

Diana

Job Title: Head Housekeeper

Joined: 2020

I joined Barchester in March 2020 where I enjoy getting to know our residents and I take great pride in keeping our lovely home sparkling clean!


In my spare time, I love spending time with my family and looking after my pet hamster ‘Bob’ and my tropical fish.


Preeti

Preeti Thapa

Job Title: Administrator

Joined: 2022

Hi, I joined Barchester in April 2022 as a part-time receptionist/admin assistant and was promoted in Sept2023 to Administrator for Magnolia Ct.


I enjoy speaking to everyone and especially getting to know our residents, families and visitors coming to our home.


In my spare time, I love to paint, do animation and cook curries for my family.


Tammie

Tammie Comey

Job Title: Activities Coordinator

Joined: 2019

I joined Barchester in December 2019 as an Activities assistant and in February 2022 I became the Activities Lead at Magnolia Court Care Home. I am passionate about my job, I am a people person and nothing makes me happier than putting a smile on my Residents faces. It is a joy to work with such a great team, happy to be a part of team Magnolia!


Ben

Ben Bekaj

Job Title: Receptionist/Administration Assistant

Joined: 2019

Hi, I came to Barchester on work experience during the summer of 2019 and have since worked in front of house and administration in two of our Sister homes as well as Magnolia Court. Eventually, I'd like to be a Regional Administration and Finance Manager!


In my spare time, I enjoy Mixed Martial Arts activities and playing football (left-wing position) for Southall.


Jacqueline

Jacqueline Dennis

Job Title: Head Chef

Joined: 2024

Hello, I am Jacqueline and I joined the Magnolia Court Team in November 2024 as Head Chef.


I qualified as a chef at Hammersmith college in 1999. I had a love for cooking since I was a child, my siblings and I helped our mum in the kitchen and as we grew up and took it in turns to cook to help our mum who was a nurse.


During my career as a Chef I have cooked at a number of wonderful and interesting places such the BBC, Westminster Council and The Royal ballet. I had the pleasure of cooking for Darcy Bussell, The Lord Mayors and Princess Margaret.


I love cooking as it enables me to be creative and make people happy at the same time. I was inspired by my mum and always wanted to cook with in health care. I really enjoy meeting and getting to know residents. It makes me very happy to see the delight and enjoyment my food brings to people.


Dionel & Erlinda

Dionel & Erlinda

Job Title: Senior Care Assistants/Dementia Chamption

Dionel and Erlinda are our Senior Care Assistants. Erlina has worked for us for over 25 years and Dionel since 2015. They both love to support residents and strive to give them the highest quality of care possible. Dionel is also one of our Dementia champions.


Mimi

Mimi

Job Title: Activties Assistant

Joined: 2014

I have been working in the Activities department in care homes since 2002, starting my career at Four Seasons, then joining Barchester in 2014. I was awarded a Great British Care Award in 2013 and was a finalist at the National Care Awards in the same year, as well as being a finalist in the 2014 Great British Care Awards. I have a natural love for the elderly and enjoy every single day in their company.


Diana

Diana Do

Job Title: Receptionist/Administration Assistant

Joined: 2021

Hello, I'm Diana and I joined Barchester in May 2021.


I'm passionate about my role and really enjoy getting to know all of our residents and their loved ones.


I love my job and being part of the Magnolia Court family and look forward to welcoming you to our beautiful home soon.


Leon

Leon Young

Job Title: Head of Maintenance

Joined: 2022

My name is Leon and I am the Head of Maintenance here at Magnolia Court. I have worked for Barchester since June 2022 and enjoy helping people a great deal. I love being a part of the Magnolia Court family.