Barchester Magnolia Court Care Home

181 Granville Road, London NW2 2LH
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9.8 126 Reviews
  • Barchester Magnolia Court Care Home, London
Magnolia Court makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

They are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by the residents at Magnolia Court.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Magnolia Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cosmin Tiriteu (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Barchester Magnolia Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Magnolia Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Barchester Magnolia Court Care Home Reviews (126)

Total of 126, showing 81-100
9.8

Barchester Magnolia Court Care Home has a Review Score of 9.8 (9.789) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Magnolia Court Care Home has 126 reviews.

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Review from John D (Respite Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I fell just before Christmas 2017 and fractured my left humerus, just below the shoulder. Over Christmas, my two daughters looked after me (I live alone) but I decided to go into care and let them be free of worry.
This home is delightful - the staff is a real league of nations but they work together
very harmoniously and nothing is too much trouble. As to cost, it is dearer than other homes in the neighbourhood but in my opinion, it is well worth the extra expense.

Reply from Ram Awatar, Manager at Barchester Magnolia Court Care Home

Thank you, Mr Dixon, for your kind review. It has been a pleasure knowing you and please feel free to contact or visit us at any time if we could be of any support.


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Review from Declan F (Nephew of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Magnolia Court is an extraordinary care home. It is, in my experience, difficult to manage the enormous pressures of caring for the elderly, frail and vulnerable members of our society. Our aunt has been looked after with an extraordinary degree of professionalism, dedication and real care. It is not
just one person who makes the difference but the way everyone seems to work as a team. My aunt's dignity and humanity are respected and acknowledged and every attention is given to the details of her care by the wonderful staff and management of this excellent care home. Fantastic.

Reply from Ram Awatar, Manager at Barchester Magnolia Court Care Home

Thank you for your review Declan. Well appreciated and wish you and your aunt well


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Review from Jane S (Friend of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over 30 years ago I was befriended by my then neighbour. As the years passed I moved but she remained in the same area. As she had no family I became her next of kin and had to eventually move her to a home. After looking around I found Magnolia court. The care was second to none and the staff are caring
and compassionate. She remained there very happily until she passed away recently.

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Review from Adam (Son of Resident) published on 29 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed for over 1 month in short-term respite care and her stay was very comfortable. She was apprehensive but she was well supported from the start and the manager met personally with me to review options and explain the process, which put my mind at rest. The food was to our surprise very
good and the rooms were well appointed. The downstairs sitting room area is lovely for a chat and the staff were always accommodating. I highly recommend Magnolia Court.

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Review from Beverley D (Respite Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Magnolia Court to recover from a broken wrist and I found all staff and facilities to be very good, as per my ratings below.

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Review from Adedayo I (Regular Volunteer) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and neat. The staff are excellent and professional in their duty. They are warm and receive you with a smile and assurance.

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Review from Cynthia P (Friend of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say I am a long time friend of a resident for over four years. I always find she is well fed and kept very clean too. I would notice if it was not as I still do volunteering with elderly folk in the Hospital. She appears content with her surroundings and the staff say she is sweet, I
think so too. In my opinion, she is given great care in all areas of her being here.

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Review from G S (Wife of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The majority of staff are kind and thoughtful but the turnover is alarming, meaning that at times, the provision is not adequate and the residents and remainings staff are therefore not fully supported.


The entrance hall and downstairs lounges are well decorated and smart but more care should be

given to individual rooms, upstairs lounges and the maintenance of furnishings and fixtures.

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Review from C L (Sister-in-law of Resident) published on 5 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Entering the home is welcoming and bright. The nursing and care is of the highest standard. There are always nurses and carers on hand to keep the residents safe and cared for. Magnolia Court is well run by the management.

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Review from Inder S (Brother of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this is one of the best homes in London. Every member of staff is so courteous and so very helpful.

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Review from Beryl T (Wife of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home cannot be faulted.
Excellent in every respect.

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Review from M F O (Private Carer of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There should be more carers in order to provide a prompt and personal quality service. The carers are wonderful but need help.

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Review from P L (Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The ability of staff varies between highly experienced and charming to stupidity almost beyond belief! Some of the divisions of responsibility of different levels of staff are ridiculous. For instance, I now know why all care homes smell of urine. I had a serious spill of catheter bag of urine which
required immediate attention as it was on a carpeted floor. But the nurse couldn't mop it up and the assistants could not mop it up- it had to wait for a "domestic" to do it by which time the whole carpet needed to be cleaned and the smell is still present.

Reply from Ram Awatr, Manager at Barchester Magnolia Court Care Home

I would like to apologise to Mr L for his experience. I was aware of this situation and I did speak to him. I met with all staff and discussed the issue about spillage of urine and immediate action required as this is totally unacceptable.


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Review from J D (Son of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed here for 3 weeks respite at short notice, as she had high anxiety as the rest of the family were going abroad on holiday for 2 weeks. The staff were outstanding, they developed a care plan and reassured us they would provide excellent personal care and they did. Nothing was too much trouble
and my mum has come home physically and emotionally stronger than ever.

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Review from S T (Wife of Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Magnolia Court is very well maintained.
Very clean with attractive lounges.
There is entertainment for residents and care is taken to make residents feel at home.
The standard of nursing is excellent and I feel very confident that my husband is being looked after.
The carers are friendly and kind
and I have no complaints.

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Review from Emma K (Daughter of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are kind and caring, always smiling and very professional.


I have no other experience of care homes but I believe this home is exceptional. It is very calm and you feel that your loved ones receive all the medical and caring support they need day and night.


The rooms are bright and

clean (just a little small!).

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Review from G G (Son of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff to be kind and caring. Good activities. The organisers in charge of activities and days out are particularly helpful and enthusiastic and respectful to the residents. I cannot praise them enough. My Mum's main complaint is that the food could be hotter - mentioned many times!
But overall we are delighted.

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Review from M P (Wife of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.

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Review from Flora M (Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with very caring staff and particularly management.


I came into this care home from hospital to be cared for after a fall and have been cared for 3 weeks and feel so much better.


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Review from Belinda H (Daughter of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Immaculate and extremely well managed. Caring and joyful staff. Marvellous timetable of activities. Am very grateful to have my mother here in this care home for her "end of life cycle" where I am able to assist her in a lovely environment. All round I can say this place is run at a very high standard.

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Barchester Magnolia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.789 for Barchester Magnolia Court Care Home is calculated as follows: ( (272 Excellents x 5) + (59 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 337 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Magnolia Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (14)

Cosmin

Cosmin Tiriteu

Job Title: Operations Manager

Joined: 2024

Hello, my name is Cosmin and I am the Operations Manager here at Magnolia Courts.


With almost two decades of experience behind me, beginning as a volunteer in the emergency services, to working my way as a trauma paramedic and registered nurse until eventually working in management, I am lucky to be able to share my wealth of knowledge with the team during my time here.


I’m thrilled to be supporting a great team, and I am grateful for their steadfast support. I’m looking forward to working together with the mutual goal of supporting and enriching the lives of the residents here.


John

John O'Meara

Job Title: Unit Lead

Joined: 2013

I have been working at Magnolia Court since 2013. I started as an Adult Registered Nurse which led to an opportunity to be a Unit Lead for our Memory Lane dementia community.


This allows me to apply my nursing and management experience, caring for our residents and staff in all departments, giving me satisfaction with the support I am able to provide.


I also enjoy giving my input in ways of leading the home toward providing an excellent service, enriching the lives of those who live here and those who work here too.


Aside from work, I play the guitar, support Tottenham Hotspur Football Team and enjoy walking my pug whose name is 'Pon', every day, which is a great comfort to me.


Jurgita

Jurgita

Job Title: Unit Lead

Joined: 2014

My name is Jurgita and I am a nurse and Unit lead at Magnolia Court. I have been here since 2014 and enjoy my work a great deal. I always try my best as a nurse and I strive to maintain a good relationship with residents, loved ones and colleagues.


Jocelyn

Jocelyn

Job Title: Unit Lead

My name is Jocelyn and I am a Unit Lead here at Magnolia. Before I joined the home, I worked as a nurse and Unit Lead in another Barchester home, where I was awarded Employee of the Month for leading an enhanced dementia care pilot.


I am originally from the Philippines and worked as a qualified nurse in Saudi Arabia for 8 years before coming to UK in 2006.


Flor

Flor Cocoy

Job Title: Senior Registered General Nurse and Nutritional Champion

Joined: 2012

Hello, My name is Flor and I am a Senior Registered General Nurse and Nutrition Champion at Magnolia Court. I started Barchester in 2012 as a student as part of the overseas nurses programme. I enjoy my role very much especially getting to know residents and their loved ones. I had a very close relationship with my grandmother and loved spending time with her. I am very happy as I now have an extended family with all my Magnolia Court grandparents.


Diana

Diana

Job Title: Head Housekeeper

Joined: 2020

I joined Barchester in March 2020 where I enjoy getting to know our residents and I take great pride in keeping our lovely home sparkling clean!


In my spare time, I love spending time with my family and looking after my pet hamster ‘Bob’ and my tropical fish.


Preeti

Preeti Thapa

Job Title: Administrator

Joined: 2022

Hi, I joined Barchester in April 2022 as a part-time receptionist/admin assistant and was promoted in Sept2023 to Administrator for Magnolia Ct.


I enjoy speaking to everyone and especially getting to know our residents, families and visitors coming to our home.


In my spare time, I love to paint, do animation and cook curries for my family.


Tammie

Tammie Comey

Job Title: Activities Coordinator

Joined: 2019

I joined Barchester in December 2019 as an Activities assistant and in February 2022 I became the Activities Lead at Magnolia Court Care Home. I am passionate about my job, I am a people person and nothing makes me happier than putting a smile on my Residents faces. It is a joy to work with such a great team, happy to be a part of team Magnolia!


Ben

Ben Bekaj

Job Title: Receptionist/Administration Assistant

Joined: 2019

Hi, I came to Barchester on work experience during the summer of 2019 and have since worked in front of house and administration in two of our Sister homes as well as Magnolia Court. Eventually, I'd like to be a Regional Administration and Finance Manager!


In my spare time, I enjoy Mixed Martial Arts activities and playing football (left-wing position) for Southall.


Jacqueline

Jacqueline Dennis

Job Title: Head Chef

Joined: 2024

Hello, I am Jacqueline and I joined the Magnolia Court Team in November 2024 as Head Chef.


I qualified as a chef at Hammersmith college in 1999. I had a love for cooking since I was a child, my siblings and I helped our mum in the kitchen and as we grew up and took it in turns to cook to help our mum who was a nurse.


During my career as a Chef I have cooked at a number of wonderful and interesting places such the BBC, Westminster Council and The Royal ballet. I had the pleasure of cooking for Darcy Bussell, The Lord Mayors and Princess Margaret.


I love cooking as it enables me to be creative and make people happy at the same time. I was inspired by my mum and always wanted to cook with in health care. I really enjoy meeting and getting to know residents. It makes me very happy to see the delight and enjoyment my food brings to people.


Dionel & Erlinda

Dionel & Erlinda

Job Title: Senior Care Assistants/Dementia Chamption

Dionel and Erlinda are our Senior Care Assistants. Erlina has worked for us for over 25 years and Dionel since 2015. They both love to support residents and strive to give them the highest quality of care possible. Dionel is also one of our Dementia champions.


Mimi

Mimi

Job Title: Activties Assistant

Joined: 2014

I have been working in the Activities department in care homes since 2002, starting my career at Four Seasons, then joining Barchester in 2014. I was awarded a Great British Care Award in 2013 and was a finalist at the National Care Awards in the same year, as well as being a finalist in the 2014 Great British Care Awards. I have a natural love for the elderly and enjoy every single day in their company.


Diana

Diana Do

Job Title: Receptionist/Administration Assistant

Joined: 2021

Hello, I'm Diana and I joined Barchester in May 2021.


I'm passionate about my role and really enjoy getting to know all of our residents and their loved ones.


I love my job and being part of the Magnolia Court family and look forward to welcoming you to our beautiful home soon.


Leon

Leon Young

Job Title: Head of Maintenance

Joined: 2022

My name is Leon and I am the Head of Maintenance here at Magnolia Court. I have worked for Barchester since June 2022 and enjoy helping people a great deal. I love being a part of the Magnolia Court family.