What types of Care is Maryville Care Home registered for?

Older Person Care, Dementia & Learning Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Maryville Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

What are the Facilities & Services at Maryville Care Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Maryville Care Home to the centre of Brentford?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Maryville Care Home, The Butts, Brentford, London TW8 8BQ

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Review from J L (Daughter of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience

A very caring, loving, kind home. We are so happy my mother is here.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you for your kind words! I shall relay your appreciation to our team! Kind regards Kathleen

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Review from N M (Daughter of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience

Peaceful atmosphere. Staff calm, quiet but efficient and cheerful. Residents are treated with respect, the care team is diligent. Maryville Care Home has made our mother's life happier and more peaceful than it was anywhere else.
They truly care. We trust them implicitly and are very proud to be part

of the Maryville family. Thank you, for your support and help.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you for your kind words! I shall relay your appreciation to our team. Kind regards Kathleen

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Review from M C (Friend of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience

I am very impressed by the exceptional care and attention provided to the residents. The atmosphere is warm and inviting. The staff are not only professional but also compassionate, making it evident that they genuinely care for the well-being of each individual. The facilities are clean and well maintained

with comfortable spaces that foster both relaxation and social interaction. I highly recommend it to anyone seeking quality care for their loved ones.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Dear M C, thank you for your kind words! I shall relay your appreciation to our team. Kind regards

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Review from R K (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience

I like living here because I feel. I am home, they are cared for properly. I liked all the food served and enjoyed all the activities.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you for your kind words! I shall relay your appreciation to our team! kind regards Kathleen

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Review from D M (Granddaughter of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience

Everyone at Maryville was so kind and caring during Grandad's stay. There was a really lovely sense of community. I'm grateful for everyone making his quality of life better in his final days. Thank you for your help.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you for your kind words! I shall relay your appreciation to our team. Kind regards Kathleen

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Review from P M (Granddaughter of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience

The home manager was lovely and very kind to my grandad and she always made him happy. She would always show love and compassion for him. She was very compassionate. His room was lovely and very warm, he was given a lot of comfort. Very good hygiene and lots of good activities for residents even board

games, movies etc. They would also host lots of parties. Overall wonderful.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you for your kind words! I shall relay your appreciation to our team! Kind regards Kathleen

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Review from J M (Son of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience

My mother regretfully began to show signs of dementia and as a family, we found we were unable to care for her due to our own medical problems. Maryville has been excellent, helping her to eat properly and to get in liquids. She lost weight, and by all the care taken by Maryville, she regained some

of what was lost. She has perked up and is taking an interest in the activities, especially music and card game sessions. We as a family are so happy to see our Mum coming back to us.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you for your kind words! I shall relay your appreciation to our team! kind regards Kathleen

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Review from A G (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience

My mother who has Alzheimer's has been a resident at Maryville Care Home since April 2024. The home is clean, bright and tidy with a large, well-kept outdoor space for the residents to use. The staff are caring and supportive of the residents and their families. The staff are also very vigilant about

getting medical help and advice if it is needed. There are plenty of activities and my mum is always encouraged to join in. My mum is always treated with respect and dignity as are the other residents. Maryville is definitely a calm and welcoming place.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you for your kind words. I shall relay your appreciation to our team.

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Review from J G (Son of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience

I will be able to return to Australia reassured that my 100-year-old mother is being well looked after, the facilities are excellent and the dedicated staff and most caring, as they attend to all my mother's needs. Her general health and outlook seemed to have improved since my last visit. Good management,

a secure and well-kept environment, with the most caring staff provides a positive home for my mother.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you for your kind words! I shall relay your appreciation to our team. Kind regards Kathleen

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Review from Z Z (Daughter-in-law of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience

My Mother-in-law has been at Maryville Care Home for one year, and we couldn't be happier with the care she's receiving. The staff are incredibly compassionate, treating her with dignity and respect. They keep us well-informed about her health and are always approachable when we have questions. The

facilities are clean and comfortable and there's a real sense of community. It's a relief to know she's in a safe and supportive environment where she's truly cared for.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you for your kind words! I shall relay your appreciation to our team ! Kind regards Kathleen

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Review from J S (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience

I am so pleased we found Maryville. We visited in advance to view the home and facilities. Then a home visit was made to us to learn about Mum and ascertain her needs. The care team all came to welcome Mum on her first day and encouraged us to make her room her own. They took time to get to know Mum

and arrange her care plan. All the staff I have met are compassionate, supportive and kind. The team leaders are excellent, equally so the management and administrative staff who have an open door policy and are very approachable. Mum and I love the beautiful garden and enjoy spending time there. There is a very enthusiastic and committed Activities Coordinator who plans lots of activities for the residents. Maryville is very clean and comfortable, the lounges and dining areas are beautifully kept and the atmosphere is always calm and purposeful. I visit daily and can now spend quality time with Mum rather than run around trying to meet all her needs myself and I really value that.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you so much for your kind words! I shall relay your appreciation to our team. Kind regards.

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Review from Michelle K (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience

The home and staff are amazing. They are so professional and understanding of my Dad's needs. They reassure him when he is anxious, they will call me when he wants to talk with me. The food is plentiful and always looks very nice. Home-cooked and very pleasing to the eye, soup as well.
The care is

excellent. The staff are always friendly, polite and approachable.
The manager is always around to talk with as well with her office door open and this is very reassuring and welcoming.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Dear Michelle, Thank you so much for your kind words! I shall relay your appreciation to our team. Kind regards

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Review from Azim L (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience

I have a background in healthcare in the USA. My mother has been here for over a year and I am very pleased with the excellent care given to her. The care is detailed, kind and observant to meet her need and the needs of the service providers. The quality of care in some cases exceeds the care in a

lot of care homes in the USA. Thank you so much for your attentive service. God bless.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you so much for your kind words! I shall replay your appreciation to our team. Kind regards.

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Review from M S (Daughter of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience

My visit to Maryville Care Home has always been a pleasure, with a polite and friendly welcome. I can also see how happy and relaxed my mother is when I see her. This is all thanks to the care staff who provide continuous support and attention to my mother and other residents. My mother enjoys the group

activities that are provided twice a day. We have discovered that our mum has great talent in watercolour. She enjoys the crafts including pottery and flower arranging. Thanks from the family, Maryville Care Home for all the hard work and for making Mum happy!

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you so much for your kind words! I shall relay your appreciation to our team. Kind regards Kathleen

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Review from P G (Sister of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience

I am so happy with the care given to my sister. She is interested in so many of the activities arranged to stimulate sedentary residents. Her health care is excellent and great consideration is given to her frailty.
We are always welcomed as family members and the accommodation is pleasant and airy

and the food pleasant and nutritious. Thank you.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you so much for your kind word! I shall relay your appreciation to our team, Kind regards Kathleen

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Review from J G (Brother-in-law of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience

We think this is an excellent care home with very attentive and kind staff. My sister-in-law is lucky to have been able to come here.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you so much for your kind words! I shall relay your appreciation to our team. Kind regards Kathleen

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Review from Yulin P (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience

Maryville Care Home has been an absolute godsend for my mother, especially considering her language barrier. My heartfelt gratitude extends to the Home Manager and her remarkable team for their exceptional care and understanding towards my mother, who no longer speaks English. Home Manager's ability

to communicate in my mother's mother tongue has been invaluable in ensuring my mother feels understood and comfortable in her new environment. All the staff have been incredibly supportive in helping her settle down. Their patience, empathy, and willingness to bridge the language gap have made all the difference. I visit the care home daily, they take the time to update me on my mother's day, ensuring I'm always informed and reassured about her well-being. Home itself is well-maintained and provides a nurturing atmosphere. The care team have not only eased my concerns but have also made my mother feel at home, and for that, I'm immensely grateful.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you so much for your kind words! I shall relay your appreciation to our team. Kind regards

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Review from Norah K (Niece of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience

We are so thankful to all the staff in Maryville Care Home for their dedication and kindness. The care that our aunt received was exceptional. Her every need was met promptly and with a smile.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Dear Norah, thank you so much for your kind words! I shall relay your appreciation to our team! Kind regards.

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Review from K R (Friend of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience

On my visit to Maryville Care Home, the first thing I sensed was the wonderful, warm atmosphere. I found the staff very welcoming and attentive to the residents' individual needs, the residents appear very contented and positive.
The service was very clean and smelt very fresh, there were no odours.

In all, I would recommend this service it was a delight to visit.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Thank you so much for your kind words! I shall relay your appreciation to our team. Please stay in touch with us! Kind regards, Kathleen.

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Review from Anne T (Sister of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience

Maryville has taken excellent care of my sister. The staff are very kind and caring and very generous with their time. They have ensured my sister is comfortable at all times and I am very glad and grateful she is a resident here.

Reply from Kathleen Liang, Home Manager at Maryville Care Home

Dear Anne,
Thank you so much for your kind words! I shall relay your appreciation to our team. Please stay in touch!
Kind regards,
Kathleen

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Meet the Team (9)

Kathleen Liang

Job Title: Manager

I would first like to extend a warm welcome to you all, and secondly, take the opportunity to introduce myself to you. My name is Kathleen Liang, I am the manager for Maryville. I have a wide range of experience with elderly, physically frail and dementia residents. Be assured that I will use my knowledge and skills to provide a supportive environment for both staff and residents, to ensure that we deliver a quality, person-centred service. If you have any queries or concerns about any aspect of nursing care or medical management of your relative, please do not hesitate to speak to me, my door is always open.

Allan

Job Title: Deputy Manager

Joined: 2009

Hi, my name is Allan, and I am the deputy manager here at Maryville. I am from Philippines and my journey at Maryville started 12 years ago and I’m loving every bit of it. For me life is like music, we just need to pay attention to the notes. In my job, I try to pay attention to each resident and to their needs and make sure that their voice is heard and understood. As professionals in the health care industry, we already know that our job can be very demanding, but we also know that love and gratitude that we receive back is much bigger than anything else.

Maria

Job Title: Nurse

Joined: 2009

Hi, I am Maria, and I am one of the nurses here at Maryville Care Home. I became a nurse 38 years ago and since then, I have done my best to look after people who are injured, sick and suffering. I started working here at Maryville 12 years ago and I proudly offer support and advice to residents, relatives and colleagues. I believe that sometimes a good song can solve more problems than a thousand words.

Tina

Job Title: Team Leader

Joined: 2015

Hi, I am Tina, and I am the Team Leader on the ground floor here at Maryville. I have been working here since 2015 at first as Health Care Assistant and 1 year ago I was given the opportunity to become a Team Leader. I love my job and when I am here, I bring with me my previous experiences and emotions because they help me to connect with residents and colleagues. I have two wonderful children and a granddaughter that fill my life with joy and happiness.
During high school and university, I played basketball and athletics and the love for sports have never left me, therefore, I encourage everyone, residents and staff to keep always active.

Terina

Job Title: Activities Coordinator

Joined: 2021

Hi there.
I appreciate your curiosity on understanding what exactly activities in a care homes looks like, so let me help you with that.
It is an activity when we sit next to someone with their lost look in their face so we can help to navigate through their memories and emotions together, in a safer way. It is an activity every time that the words said are difficult to follow and we are there to put them together so the message will not be lost. It is an activity every time someone needs to be heard, to be seen to be recognised and we see, hear and recognise them. It is an activity each time we create new experiences, new memories, new hope. It is an activity when we embrace difficulties and make them become opportunities…
I could carry on forever, but I’ll better keep some secrets for when you come to visit us.
Activities are a crucial part of Maryville Care Home, and they are not restricted to just activities program but expanded throughout the day and supported by each team member. They’re designed and delivered accordingly to the residents' needs and aimed to strengthen old and new interests and hobbies.
My name is Terina and I am the Activities Coordinator here at Maryville. I have been working in the healthcare industry for more than 14 years and if you have any questions please ask.

Fr. Hilary

Job Title: Chaplain

Joined: 2007

I have been chaplain here at Maryville since 2007. My endeavours are meant to help everyone in their spiritual well-being, a vital aspect of all our lives. My approach tries to be both serious and light-hearted. By “serious” I mean highlighting matters of great importance giving meaning to our whole outlook on life and death, in the light of the Gospel of Christ. When anyone wants to talk on something that concerns them, I am a willing listener. By “light-hearted” I mean allowing plenty of time for laughter and banter which all of us need. Everyone here matters greatly, all our residents, our wonderful and devoted staff and the Sisters.
I am grateful to all for helping and inspiring me in ways that they do not know. We are all a unique type of family as we endeavour to let genuine Love motivate all we do.

Erum

Job Title: Health Care Assistant

Joined: 2020

Hi, my name is Erum and I work as Health Care Assistant here at Maryville Care Home. I started one year ago but I think that with my job and dedication I am already making the difference for people that struggle to do things as they used to. I try to support our residents and colleagues because I believe that if we work all together, not only Maryville but the world would be a better place.

Slavka

Job Title: Laundry and Housekeeping Service

Joined: 2001

How can I help? I am Slavka and I look after the laundry as well as part of the housekeeping here at Maryville Care Home. I have been working here for more than 20 years now and I feel very fortunate to have found a place that makes me feel happy. I like to make sure that our residents have their clothes in order as well as help them live in a clean and pleasant environment.

Ted

Job Title: Maintenance

Joined: 2001

Hello, I am Ted, and I am the maintenance man here. I make sure that everything around the house works well so my colleagues can look after the residents in a more efficient way.
I am happy to drive the minivan when it is needed for our residents. Of course, it is much better to drive when we can go out for a coffee instead of going to the hospital but sometimes, we need that kind of things too. I have been proudly working at Maryville for more than 20 years.

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Maryville Care Home Reviews (39)

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Awards / Recognitions (4)