Meyer House Care Centre

28 Meyer Road, Erith DA8 3SJ
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9.6 55 Reviews
  • Meyer House Care Centre, Erith
Situated in the busy town of Erith in Kent, Meyer House is near to the tranquillity of local countryside but close to the hustle and bustle of London. Staffed by a dedicated and highly trained team of nurses and carers, the purpose-built two-storey Home specialises in tailored nursing and residential care.

Meyer House cares for up to 28 residents, with single-room accommodation, each with ensuite facilities. The communal lounges and dining areas are pleasantly furnished with plenty of natural light and their conservatory leads out to a peaceful courtyard garden with raised flower beds.

Within the small friendly Home, entertainments include live music and musical theatre, quizzes, arts and crafts and fun charity events. Residents are encouraged to remain active and pursue hobbies and interests, both old and new.

One of the first care providers to champion the importance of nutrition for the elderly, Nellsar employ a Nutrition & Wellness Manager for their Homes. Meyer House acknowledges that nutrition and hydration are an integral part of good health and well-being, delivering well-balanced, nutritious meals and snacks to residents every day.

Meyer House also benefits from a Well-Being Team of fully-qualified holistic therapists who use nurturing touch, complementary therapies and relaxing treatments to improve residents’ quality of life and sense of well-being.

Meyer House also uses bespoke online care technology ‘interactiveMe’ as a way of further personalising their residents’ care, and as a tool for connecting individuals with their family and care staff around them. This personalised-online profile offers a wonderful tool for reminiscence too.

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Care Provided by Meyer House Care Centre

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Libby Mathew (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Meyer House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,600
    • Self-Funded Nursing Care £1,600 – £1,750
    • RESPITE Self-Funded Residential Care £1,500 – £1,600
    • RESPITE Self-Funded Nursing Care £1,600 – £1,750

  • Weekly fees excluding personal expenditure such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc. NHS-Funded Nursing Care (FNC) is additional to fees shown.
  • (these prices are only a guideline, please contact Meyer House Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home maintain an open-hours visiting policy, which means relatives and friends welcome to drop by and see loved ones at any time. Families always welcome to join relatives for afternoon tea or lunch.


Meyer House Care Centre Reviews (55)

Total of 55, showing 41-55
9.6

Meyer House Care Centre has a Review Score of 9.6 (9.560) out of 10, based on 15 reviews in the last 2 years. Over all time Meyer House Care Centre has 55 reviews.

Overall Experience

  • 33
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Review from Christine K (Daughter of Resident) published on 31 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care my relative is receiving. She is very insular and doesn’t want to join in much with activities but they come to her and read and speak to her etc.

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Review from Susan G (Daughter of Resident) published on 31 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care that my mother has received at the home. Staff have always treated her with respect and dignity.

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Review from Angela C (Daughter of Resident) published on 31 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my mum gets and find the manager and staff always happy to help with any concerns. I am kept up to date on mum's care.

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Review from Ann K (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Meyer House Care Centre for nearly two years. She is always clean and is treated with dignity and respect. She has dementia and her needs have changed but the staff have accommodated her changes. It is hard to decide to put a loved one in residential care but I am happy
she is safe and well cared for.

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Review from Norman H (Son of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is settled and reasonably happy considering her dementia. Staff are very considerate and caring. Room is comfortable and clean.

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Review from P B (Niece of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly, helpful and kind. You can always ask questions without feeling you are being a nuisance. All the activities they do and encourage family and clients to join in, make it more like home. If you visit for a long period of time you are always offered refreshments and food.

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Review from J M (Granddaughter of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are brilliant. They got my Grandad back on his feet after a broken knee. They are so supportive and provide excellent, person centred care. Good events and very accommodating. Well done to all the staff and thank you very much.

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Review from Rob A (Son of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved into Meyer House in March 2017 after a serious illness and stay in hospital where we were told he probably wouldn't survive. I'm a Care Home Manager myself so naturally my Mum asked me to help find a Nursing Home. My Dad had 2 bad experiences of respite care in other homes, so Mum was quit
worried about him going somewhere permanently.
I found Meyer House on this website and made an appointment to visit. My first impression of the home was staff very friendly and engaging when we walked through the door, it was a little as the Manager put it "shabby chic" but had a very homely feel. Sadly, my Dad passed away 2 weeks ago, not bad considering the hospital told us he wouldn't survive. My Mum visited him most days and has been very happy with the care and attention the staff and management have provided, she has such praise for the carers. I know the difficulties faced by care homes these days, I just wanted to thank those at Meyer House for taking such good care of our Dad.

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Review from Angela B (Niece of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was taken to London to see Christmas lights, something he has not done in years! He is taken out quite regularly from the home, and seen more, and done more than he would have before being there. The staff and manager are all lovely, caring people who put the residents first every day. My uncle
is very happy and contented there. We were invited to their Christmas party and what a fantastic atmosphere, Elvis was there (tribute act), residents come alive with the music.

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Review from Elaine F (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Meyer House in spring 2017. He was made welcome and has settled in well. As a family, this was the toughest decision we all had to make but our fears, concerns and guilt have been massively assuaged by the most fantastic support for him and us all from the staff team there. All of the
team have made us all feel at home, nothing is too much trouble and their love and care for dad has been excellent. I cannot recommend or rate them highly enough.

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Review from Sheila F (Wife of Resident) published on 2 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive experience. Staff are caring and efficient. The home has a lovely atmosphere. Very clean and bright.

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Review from Pauline C (Sister of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very well run home. Anything you ask is dealt with.

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Review from Amanda T (Daughter of Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was such a difficult time in our lives and a massive decision to select the right care home for our father. The moment we walked into Meyer House it had a very welcoming feel about it. Dad has settled in really well and this is down to the time and dedication of all staff involved.

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Review from Jan C (Friend of Resident) published on 16 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit a resident that's not related. My mother used to be there until she passed away. Got to know several of the residents and enjoyed going there. The staff are very friendly so now I visit a gentleman whom I got to know when my mother was in there as he doesn't have any visitors I go there once
a week so see him.

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Review from Peter W (Son of Resident) published on 4 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was cared for in Meyer House, Erith from March 2015 until she sadly passed away in September 2015. I found the home to be clean and there were plenty of activities for the residents should they wish to participate. There was always a calming atmosphere within the home and there was a variance
of ages within the staff members which the residents seem to like. A few of the staff who work there understand the predicament that family members find themselves in when having to choose to place an elderly family member into care as they have been there themselves. Some of them chose to work at Meyer House having visited their family member who was already a resident. On the night my mum passed away I was grateful for the care and support that was shown to me and thankful that I had the carers to turn to for support - to be honest I don't think I could have been there without them. They know who they are.

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Current Review Score: 9.6 (9.560)

Overview of Review Score

The Review Score of 9.6 (9.560) out of 10 for Meyer House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.560 for Meyer House Care Centre is calculated as follows: ( (116 Excellents x 5) + (45 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 175 Ratings = 4.56

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meyer House Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (3)

Libby

Libby Mathew

Job Title: Registered Manager

Joined: 2019

"I started working at Meyer House in September 2019 when I was appointed as a Deputy Manager, and was proudly promoted to Home Manager in September 2021. Having started as a Student Nurse, I have been working in the Adult Care industry for over 11 years and I've developed and grown professionally throughout that time.


As a leading care provider, I have found Nellsar that takes the professional growth and development of every member of their staff very seriously. Since I joined Nellsar, I have had the opportunity to undertake many professional and learning developments required for my clinical development, including NVQ Level 5, ACAS Conducting Investigations, Skills For Care (Well Led Course), Practice Assessor’s Course, Pressure Ulcer training, Grey Matter training and Clinical Skills for Care.


Being a Nurse, I am able to know my residents well and cater to their needs, which brings me immense joy. When I am able to bring a ray of hope, or a smile to my residents and their families' faces, that’s the reward for me. Being a Nurse in India, we don’t get as many opportunities for learning and development, or as much support. Here, at Meyer House, I have been able to see and experience a variety of career opportunities and progression; I have been able to grow in my Career and explore different job roles.


When I first joined, most of our notes and documentation was paper based and slowly we have transitioned over to the digital care planning tool, Nourish. This means we have been able to cater to the different nursing needs of our residents in a more efficient way. We always strive to provide the best care and support for our residents and their families, inviting their input and including other Team members.


I have an excellent team at Meyer House whose prime focus is always our residents, who are the heart of our Home. My Senior Management team is very supportive and approachable. When I took over as Manager, I was overwhelmed by the care and support extended to me – everyone made me feel at ease and were always ready to guide me.


The best part about working with and leading a Care Home team is knowing that I am able to make a difference to a person's life and I am one of the reasons my residents are smiling. We at Meyer House are a big happy family, who always stand up for each other and offer the support we need."


Jibila

Jibila Babu

Job Title: Registered Nurse

Joined: 2021

"My name is Jibila Babu and I've been working as a Registered Nurse at Meyer House since May 2021. I have received continuous training since I joined the Home, including Grey Matter training, Fire and Safety training, MUST, Wound Care and other basic clinical skills training.


Working at Meyer House is really a pleasure, with supportive colleagues and care staff. One of the most positive changes I've witnessed in recent times is the adoption of the digital care planning tool – Nourish. Moving everything online not only saves paper and time, it means our care services and notes for our residents are more integrated.


The whole team, including the manager, is very supportive and always approachable. They have provided a tension-free, comfortable working environment and I love being part of such a leading Care Home team. I feel positively motivated and look forward to my future career at Meyer House."


Amy

Amy Glover

Job Title: Senior Team Leader

Joined: 2014

“What I most enjoy about my job is seeing the residents happy and content. I love making a difference to their lives and it's wonderful to see them enjoying entertainment and interacting with other residents. I go home at the end of the day knowing I have made a difference and had an impact on others. The best thing about working as part of a team here at Meyer House is that you have always got someone to ask for advice and support you in what you are unsure about.


I joined Meyer House in 2014 and my current role is Senior Team Leader. Previously, I have worked as Team Leader, Medication Handout, Hairdresser, and I have helped out in the Laundry and the Kitchen at times too. I have seen many positive changes throughout my time here including the use of Nourish – an online care planning technology – which has made a big difference to the way we work.


I feel proud of my professional achievements. I achieved my NVQ Level 2 and 3, and love learning new things every day while working. I am currently waiting to start my NVQ Level 5 and I am really looking forward to doing it and learning new things.


In addition to my NVQs, I have completed all the mandatory training plus Health and Safety, Fire Awareness and Fire Marshal, COVID-19, Safe Guarding, Mental Health, GDPR, Palliative Care and End Of Life, and Bereavement. I look forward to more training for myself and my team in the future, including Train the Trainer; knowledge is the key to empowering staff to progress in their development.


Our team is very supportive and always willing to listen and help when they can – willing to listen to any concerns we may have and help as much as they can. Our Manager has always had an open door policy and will always meet your needs and concerns as much as she can. Together, we are putting the care back into caring; we work as part of a family as well as a team."