Fees are subject to an assessment of an individuals needs.
Murrayfield Care Home has a Review Score of 9.6 (9.603) out of 10, based on 14 reviews in the last 2 years. Over all time Murrayfield Care Home has 41 reviews.
Review from K K (Son of Resident) published on 28 March 2025
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Reply from Mumuni, Home Manager at Murrayfield Care Home
Thank you for sharing your experience of our home, it's greatly appreciated. Regards, Muni
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Review from Irene C (Sister-in-law of Resident) published on 1 May 2024
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Reply from Muni, Home Manager at Murrayfield Care Home
Thank you for sharing your experience of our home! The team work very hard to maintain these standards and it is always fantastic to hear praise for their efforts. Warm wishes.
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Review from Mary D (Aunt of Resident) published on 10 April 2024
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Reply from Mumuni Zoure, Covering Home Manager at Murrayfield Care Home
We're thrilled to hear about your nephew's improved health and happiness since joining our care home. Thank you for your kind words about our staff and management. We're here to provide support and a positive environment for all our residents.
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Review from Hayley R (Daughter of Resident) published on 10 April 2024
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Reply from Mumuni Zoure, Covering Home Manager at Murrayfield Care Home
Thank you for your positive feedback on our staff and carers' excellent care.
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Review from Mohammed A (Son of Resident) published on 9 April 2024
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Reply from Mumuni Zoure, Covering Home Manager at Murrayfield Care Home
Thank you for your glowing review! We're thrilled to hear that you find our care home to be well-managed and run, with excellent staff who provide extra support, help, and advice when needed.
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Review from K C (Daughter of Resident) published on 12 March 2024
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Reply from Mumuni Zoure, Home Manager at Murrayfield Care Home
Thank you for your positive feedback! We will continue to provide the highest standard of care for our residents.
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Review from William S (Friend of Resident) published on 4 March 2024
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Reply from Mumuni Zoure, Covering Home Manager at Murrayfield Care Home
Thank you for sharing your positive experience at Murrayfield Care Home.
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Review from Lesley S (Friend of Resident) published on 4 March 2024
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Reply from Mumuni Zoure, Covering Home Manager at Murrayfield Care Home
Thank you for your kind words regarding the care provided to your friend at Murrayfield Care Home. We're delighted to hear that she feels well-cared for and that you've noticed the kindness of our staff and the quality of our food. Your feedback is truly appreciated!
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Review from W R (Daughter of Resident) published on 26 January 2024
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Reply from Mumuni Zoure, (Covering) Home Manager at Murrayfield Care Home
Thank you for sharing your positive experience with us! Your feedback means a lot to us, and we're here to continue supporting your father's well-being.
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Review from Mark H (Son of Resident) published on 17 January 2024
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Reply from Mumuni Zoure, Home Manager at Murrayfield Care Home
We're delighted that your mum found a place at our home and settled in quickly. Thank you for your appreciation!
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Review from J H (Daughter-in-law of Resident) published on 12 January 2024
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Reply from Mumuni, Home Manager at Murrayfield Care Home
Thank you for sharing your experience. I am pleased we were able to support your mother-in-law at such a difficult time. Very best wishes!
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Review from Katie K (Daughter of Resident) published on 27 December 2023
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Reply from Mumuni, Home Manager at Murrayfield Care Home
Thank you for your kind feedback for my team. I'm very glad that you are seeing a noticeable improvement as it is a testament to the hard work, dedication and skill of the care and nursing team here. Warmest wishes
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Review from P S (Sister of Resident) published on 29 June 2023
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Review from S S (Sister of Resident) published on 29 June 2023
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Review from Hazel B (Friend of Resident) published on 31 January 2023
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Review from Sarah S (Niece of Resident) published on 28 April 2022
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Review from Deborah R (Friend of Resident) published on 8 July 2021
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Review from Yvonne O (Daughter of Resident) published on 8 July 2021
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Reply from Olivia Shields, Marketing Assistant at Murrayfield Care Home
Thank you, Yvonne, for your feedback following your recent experience at our home. Our team have worked tirelessly over the last year to keep residents safe and cared for during unprecedented times, so it is rewarding to have such positive feedback.
We are so pleased to hear that your Dad is now settled on a floor where he is comfortable and able to enjoy his time in our home.
If there is anything more we can do, please do not hesitate to reach out to us at the home.
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Review from Geoff O (Son-in-law of Resident) published on 24 June 2021
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Review from Jim M (Son of Resident) published on 10 June 2021
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The Review Score of 9.6 (9.603) out of 10 for Murrayfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.657 for Murrayfield Care Home is calculated as follows: ( (117 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 166 Ratings = 4.657
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.946 Points relating to the number of positive Reviews for Murrayfield Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 14 Positive Reviews ÷ 14.8 = 0.946
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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