Fees are subject to an assessment of an individuals needs.
Murrayfield Care Home has a Review Score of 9.6 (9.603) out of 10, based on 14 reviews in the last 2 years. Over all time Murrayfield Care Home has 41 reviews.
Review from B W (Daughter of Resident) published on 10 June 2021
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Review from Amber D (Niece of Resident) published on 10 June 2021
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Review from Mark D (Son of Resident) published on 27 April 2021
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Review from S B (Son of Resident) published on 26 April 2021
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Review from Maura O (Wife of Resident) published on 5 October 2020
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Reply from Olivia Shields, Marketing Assistant at Murrayfield Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Murrayfield Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from D G (Son of Resident) published on 5 October 2020
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Reply from Olivia Shields, Marketing Assistant at Murrayfield Care Home
Thank you for letting us know how we are doing at Murrayfield Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from A S (Wife of Resident) published on 24 September 2020
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Reply from Olivia Shields, Marketing Assistant at Murrayfield Care Home
Thank you for letting us know how we are doing at Murrayfield Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from A S (Son of Resident) published on 19 May 2020
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Reply from Olivia Shields, Marketing Assistant at Murrayfield Care Home
Thank you, Alex, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
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Review from Irmingard W (Wife of Resident) published on 7 February 2020
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Reply from Olivia Shields, Marketing Assistant at Murrayfield Care Home
Thank you, Irmingard, for your comments about Murrayfield Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
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Review from D R (Friend of Resident) published on 7 February 2020
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Reply from Olivia Shields, Marketing Assistant at Murrayfield Care Home
Thank you, D R, for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
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Review from J S (Wife of Resident) published on 5 February 2020
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Reply from Olivia Shields, Marketing Assistant at Murrayfield Care Home
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
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Review from Louis A (Son of Resident) published on 18 October 2019
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Reply from Jasmine Bracken, Marketing Administrator at Murrayfield Care Home
Thank you Louis for letting us know how we are doing at Murrayfield Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Frederick L (Resident) published on 28 August 2018
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May God give them the power and love always by His grace.
Reply from Ronnie Cavanagh, Marketing at Murrayfield Care Home
Thank you, Frederick, for letting us know how we are doing at Murrayfield Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from J F (Resident) published on 15 August 2018
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Reply from Ronnie Cavanagh, Marketing at Murrayfield Care Home
Thank you for letting us know how we are doing at Murraryfield Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Janet D (Daughter of Resident) published on 12 June 2018
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Reply from Ronnie Cavanagh, Marketing at Murrayfield Care Home
Thank you, Janet, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Murrayfield Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to hear your mum's birthday was a success!
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Review from June D (Resident) assisted by family/friend published on 1 June 2018
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Reply from Ronnie Cavanagh, Marketing at Murrayfield Care Home
Thank you, June, for sharing your experience of Murrayfield Care Home. We are pleased to hear it has been so positive. We appreciate all of your feedback. Have a wonderful day.
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Review from J J (Daughter of Resident) published on 12 January 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Murrayfield Care Home
Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.
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Review from Abubakar E (Resident) published on 23 August 2016
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Review from Irene P (Wife of Resident) published on 1 July 2016
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Review from Melville (Daughter of Resident) published on 31 May 2016
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The Review Score of 9.6 (9.603) out of 10 for Murrayfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.657 for Murrayfield Care Home is calculated as follows: ( (117 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 166 Ratings = 4.657
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.946 Points relating to the number of positive Reviews for Murrayfield Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 14 Positive Reviews ÷ 14.8 = 0.946
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Mumuni has a passion for helping others. He attended University and obtained a Bachelor’s Degree in Economics with Sociology. He then went on to do a Master’s Degree in Banking and Finance and began his career as a banker.
He decided to take a career change and went into social care. He went on to take on roles including a Care Assistant, Domiciliary Care Branch Administrator, Nursing Home Business Administrator, Peripatetic Home Manager and Home Manager.
Outside of work, Mumuni enjoys watching football and movies.
Words of encouragement from Mumuni for someone looking for the right care home would be; “The right care home is not only about the building, but it is also where your first impression says ‘this feels like home and a family.’”