Barchester Park View Care Home

Park View, Dagenham RM10 9HW
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9.9 88 Reviews
  • Barchester Park View Care Home, Dagenham
Barchester Park View Care Home is situated in Dagenham, East London.

The home provides care for adults across its five communities. Residents are supported at Park View when they need a level of care that cannot be provided in the community.

Oaks communities support younger people with dementia, aged 18 upwards. The Oaks is a lively and vibrant environment, promoting independence and person-centred care. Residents are very much part of the local community, with the chance to participate in regular trips out.

Memory Lane is home to older people living with dementia. Residents are encouraged to live life to the full and access a variety of activities throughout the day.

The Elderly Frail community cares for people who are physically frail and have nursing needs and are supported by a team of experienced qualified nurses.

Care Provided by Barchester Park View Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Renata Kindereviciene (Manager)
  • Admission Criteria
    • NHS, Social Service and Private clients
    • Ages 18+
  • Room Information
    • Single Rooms (108)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Park View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,499
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Park View Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • They are pleased to welcome visitors at any time.


  • Parking
  • On site parking facilities for guests and visitors.


Barchester Park View Care Home Reviews (88)

Total of 88, showing 1-20
9.9

Barchester Park View Care Home has a Review Score of 9.9 (9.870) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Park View Care Home has 88 reviews.

Overall Experience

  • 68
  • 17
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  • 0
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My Mother and Father, both at varying degrees of Alzheimers/Dementia were placed in this amazing care home for respite for 1 month. When social services tried to force us to move them to a cheaper home for permanent residency I fought them all the way. My daughter and I and their previous full time
Carer visited a lot of care homes in the area and found them wholly unsuitable. This is without a doubt the best place for them to be. I never want them to be moved from here.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind feedback, we really appreciate all feedbacks.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with my aunt's care, staff are very lovely. We are always kept up to date with my aunt and they are always there if we need to talk. We cannot thank you all enough for the care that you all give my aunt.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind review, we appreciate all your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

An excellent care home and is highly recommended which provides a good standard of care to all its residents. The staff are polite and professional, always take on board any concerns you may have and do their best to resolve it. There are a range of activities which they actively encourage the residents
to participate in. Yes, we are pleased with the care given to our relative. I also admire the variety of plants and flowers at the front and back of the building, it's absolutely beautiful.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind feedback, we really appreciate your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

In the two years that my aunt has been in here we have had no problems. We are always kept up to date with any treatment or procedures. The staff are all very pleasant and welcoming. On the occasion of her 100th birthday the home put on a wonderful time for her. There are lots of activities and outings
arranged. There is always a nice family atmosphere.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind feedback, we really apricate this thank you.


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Overall Experience  Overall Experience 5.0 out of 5

It is never easy taking the decision to place a relative in a care home but my father is well looked after and cared for. I especially appreciate how so many of the carers know so much about my dad and go out of their way to pay attention to the little things that help my dad who has late-stage dementia.
There are some very special carers and staff at Barchester Park View Care Home! Thank you.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you, Wendy, for your kind review, it means at lot to Park View.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been at Barchester for 3 years. He has an incurable disease and over his time at the home, his condition has gradually deteriorated as we knew it would. We can't thank the staff and management enough for all they do for my son. Not only my son but myself as well as they like to include the
relatives in the activities that they do. We have been on some lovely day trips like the canal boat trip. We have also been on holidays to a holiday resort with the home. I go to the home every week and there is always something going on for the residents. Once again many thanks to all the staff for all they do to help my son.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind feedback we really appreciate all your feedback.Thanks


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Barchester Park View Care Home for a year now. The staff are very friendly, welcoming and helpful. Care staff have shown a lot of patience with my brother as he can be very challenging sometimes. The home has an excellent standard of care and is very clean, pleasant and well-run.
Nurses and manageress are very approachable and ready to help.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you, Elaine, for your lovely review, we appreciate all feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I regularly visit my mum and am always impressed with the care and love shown by all carers. My mum is very happy living in this care home and is very well cared for. All the facilities are excellent and there is always something going on for the residents. The food and cleanliness is 100% as is the
security and maintenance. I would always recommend Park View, Dagenham to anyone looking for a good care home for their loved one.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your lovely review, we appreciate all reviews.


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Overall Experience  Overall Experience 5.0 out of 5

My husband came for respite for the third time now. I will only put him in Barchester Park View Care Home. All welcoming, manager is very nice and helpful. Very clean and tidy home. My husband is very happy here and joins in all activities and they have the best team at Park View. Thank you to the manager.
Park View should be proud.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind words this mean a lot to Parkview


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Overall Experience  Overall Experience 5.0 out of 5

My stepdad was very well loved and looked after by all the staff and treated with respect and dignity by members of staff, I am grateful and pleased that his time here was happy although only for a short time and the unexpected passing of my stepdad once again I thank all the staff for their care.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind review we really appreciate all feedback


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Overall Experience  Overall Experience 5.0 out of 5

My grandad was very happy at the care home and was well looked after. Staff were so helpful and couldn’t have done any more for him. Always kept him busy and he enjoyed the food.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind review we really appreciate all feedback


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Park View Care Home for 6 months. I was very nervous to put her in care, but all the staff very quickly took my nerves and doubts away. The staff are excellent, polite and friendly (especially in Oak 3). Always treated us with respect and always happy to answer our questions. Many
thanks to all of you!

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind care review, we really appreciate this.


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Overall Experience  Overall Experience 5.0 out of 5

In the short stay of three weeks, our mother was well looked after by the carers and nurses. We appreciated the care and support given to us in Mum's final days.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so much for your review, we will appreciate this.
Thanks.


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Overall Experience  Overall Experience 5.0 out of 5

I have always been extremely thankful for the care the staff at Parkview have provided my sister over the years. They’ve always treated her kindly and with dignity. Every resident is made to feel special, and visitors are warmly greeted on arrival. My father could not thank them enough for the care
and assistance provided to her over the last fifteen years. Thank you, Parkview staff and management.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your review; we really appreciate all your feedback.
Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

As a family, we were very reluctant for our dad to be in residential care. The staff in his unit (Oaks 1) have made this time much easier with the care and commitment they have shown to him and our family. Even when walking through the corridors, carers, nurses, and other employees know my dad's name;
this means a great deal to us. Park View also have an amazing activity team.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Hi Samantha, thank you kindly for your feedback; this is really appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I was invited to go out with my father to a garden centre. It was the first time out with my father in about a year. We had a wonderful afternoon. Staff were amazing, nothing was too much. The patience and kindness they showed to all of us was out of this world. Barchester Park View Care Home, one of
the activities coordinators and the maintenance manager deserve a medal for all that they do for the residents.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind feedback and we are happy that you and your dad enjoyed our trip out.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent at Park View caring, kind, considerate and respectful.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so much for your review, we really appreciate this.


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Overall Experience  Overall Experience 5.0 out of 5

As a general review, I am very pleased with all that happens at Park View from the management to all areas of activity. I want to draw attention to outstanding support from the home. My mother was 100 years of age on 14/05/23. A week before she was invited to see The Coronation on a large screen with
VIP hospitality. On Friday the home was visited by over 50 schoolchildren to send handmade cards. On the day the home arranged for the family to use the visitor's lounge and garden for a private party and then we joined the other residents and staff for a party and entertainment.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so much for your kind review, we really apricate this and we really enjoyed the party for Mum.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Park View. It's clean, friendly and always a warm welcome. Our mum has settled well. The food is great, with lots of choices.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so kindly for your nice words, we appreciate all your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

All staff, kitchen, carers and reception always say hello to me. Carers are attentive to residents and treat them with understanding, patience and care. I like that residents are free to wander around the reception area so that they are stimulated by visitors. Residents are clean and the home never
smells. The menu is on display and seems varied and appropriate to the age group but I can't comment on the quality as I have not experienced this. The activities are varied and displayed.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so much for your kind feedback, we really appreciate all the feedback we receive.


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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Barchester Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Barchester Park View Care Home is calculated as follows: ( (223 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 246 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.972 Points relating to the number of positive Reviews for Barchester Park View Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6. 21 Positive Reviews ÷ 21.6 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (5)

Renata

Renata Kindereviene

Job Title: General Manager

Joined: 2006

My name is Renata and I am the General Manager here at Park View. I trained as a Registered Nurse in Lithuania and, in 2006, I moved to the United Kingdom. I started working at Park View in May 2012 and received my 10 year Long Service Award with Barchester in 2016.


It is my responsibility to ensure that all residents are provided with the very best care and that our team work their hardest so that those we support can maintain their dignity and live a healthy and happy life.


My vision for Park View is for us to be the best care home in London.


Tracy

Tracy Fursland

Job Title: HR

Joined: 2016

I started at Park View in January 2016 as a Care Assistant, and then I was given the chance to work with the admin team in November 2017, and I’ve enjoyed every minute of it since then. In November got promoted to HR administrator and work alongside an amazing team.


Penny

Penny Wiseman

Job Title: Finance Administrator

Joined: 2012

My name is Penny and I started at Park View as a Care Assistant in 2012, then went on to work on the activities team in 2016 until I found my place in administration when I was given the opportunity to help the admin office in 2017. I was promoted to Finance Administrator in November 2017 and have loved every minute of the role.


Jason

Jason Roome

Job Title: Head of Maintenance

Joined: 2007

Hi, my name is Jason and I am the Maintenance Manager here at Park View. I am responsible for ensuring that the home is kept in the best possible condition. I have worked at Park View since 2007 and I am always on hand should residents need any odd jobs completed. I enjoy my role at the home and I am committed to ensuring that residents live in a happy and well-maintained home.


Elizabeth

Elizabeth Stach

Job Title: Head of Housekeeping

Joined: 2009

Elizabeth is the Head Housekeeper at Park View and joined the team in 2009. Elizabeth has made Park View really feel like home and has an awareness of the unique differences in the environment for the residents who live in the home. She manages the laundry and Domestic team within the home. We are very proud that Elizabeth won the regional finals of the Great British Care Awards in 2012 and is a finalist in the national Great British Care Awards for 2013.


Frequently Asked Questions about Barchester Park View Care Home

What types of Care is Barchester Park View Care Home registered for?

Older Person Care, Dementia, Respite Care, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Park View Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Barchester Park View Care Home have?

There are 108 Single Rooms.

What are the Facilities & Services at Barchester Park View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Park View Care Home to the centre of Dagenham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.