Barchester Park View Care Home

Park View, Dagenham RM10 9HW
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9.9 88 Reviews
  • Barchester Park View Care Home, Dagenham
Barchester Park View Care Home is situated in Dagenham, East London.

The home provides care for adults across its five communities. Residents are supported at Park View when they need a level of care that cannot be provided in the community.

Oaks communities support younger people with dementia, aged 18 upwards. The Oaks is a lively and vibrant environment, promoting independence and person-centred care. Residents are very much part of the local community, with the chance to participate in regular trips out.

Memory Lane is home to older people living with dementia. Residents are encouraged to live life to the full and access a variety of activities throughout the day.

The Elderly Frail community cares for people who are physically frail and have nursing needs and are supported by a team of experienced qualified nurses.

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Care Provided by Barchester Park View Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Renata Kindereviciene (Manager)
  • Admission Criteria
    • NHS, Social Service and Private clients
    • Ages 18+
  • Room Information
    • Single Rooms (108)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Park View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,499

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Park View Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • They are pleased to welcome visitors at any time.


  • Parking

  • On site parking facilities for guests and visitors.


Barchester Park View Care Home Reviews (88)

Total of 88, showing 21-40
9.9

Barchester Park View Care Home has a Review Score of 9.9 (9.870) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Park View Care Home has 88 reviews.

Overall Experience

  • 68
  • 17
  • 3
  • 0
  • 0

Date Published

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9
21
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Review from J M (Daughter of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care, especially thankful to the excellent staff, very helpful.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind feedback this is very appreciated.


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Review from Terri C (Daughter of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Park View for 4 months, she previously lived alone but due to Alzheimer's needed more care than family and community care could provide. Since moving here she has thrived, the whole team is fantastic and the care she receives is first-class. I cannot think of any negatives or improvements
required. The staff are so professional and meet all Mum's needs in care, safety, welfare and wellbeing. It's a happy place and a lovely environment.

Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your comment, we really appreciate this.


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Review from Joanne M (Daughter of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I wasn't able to view the care home prior to my father taking residence due to Covid but from the time he entered to the time he passed away Park View was absolutely excellent in all aspects of his stay. I cannot praise everybody at the home enough. You are all angels and I thank you.

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Review from Micheal K (Brother of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Completely satisfied with the care provided.

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Review from Joyce A (Friend of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best nursing home, the staff are amazing and very supportive. I was happy to see my friend always comfortable and well taken care of. The home is well organised, very clean, the food is well prepared and a lot of activities to boost self-esteem. Visiting was flexible and always got first-hand information
from management. Thank you to the staff for taking good care of my friend. Amazing care home. 5-stars.

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Review from C G (Daughter of Resident) published on 21 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this home for 13/14 years. She has always been very well cared for by everyone concerned with her care. I personally have never had a need to complain, I am more than happy with her care.

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Review from R M (Respite Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Park View Care Home for nearly 5 year now, it the best 5 years of my life. Staff support me to take me to family events. All the staff support me with everything I do they take us on day trips. They have made the last 5 years a dream for me and I can't thank all the staff at Park View
Care Home for everything they have done for me and my family.

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Review from Michael C (Brother of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the way my brother is cared for.

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Review from Vanessa S (Daughter of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Barchester Park View Care Home for almost two years. We are so grateful to the staff on Memory Lane. They are genuinely caring and responsive to my dad's needs, his emotional needs as well as physical, medical etc. The staff treat residents with respect and dignity and understands
their specific preferences. This is the third home my dad has been in, even though his behaviour, due to his dementia, can be challenging, staff take positive steps to support him when he is feeling unsettled or frustrated. I am very grateful to have my dad at Park View and would highly recommend to anyone considering a care home for their loved one.

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Review from J G (Daughter of Resident) published on 15 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff should be quicker in dealing with the residents when they have an accident in toiletry. They don't seem to have the time to do all of the jobs, ie they don't clean up properly. The rooms should be dusted more often. My mum's bed is not always made. I do like the staff; they do their best. I don't
think they have enough staff on Memory Lane.

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Review from C Y (Granddaughter of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring compassionate towards families and supportive to service users and their relatives.

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Review from J W (Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring environment. Helpful staff, greatly assisted my recovery from medical surgery. The food was great and attention paid to resident's dietary needs. Simply the best care home I have experienced.

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Review from Dave M (Son of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mum and dad spent what eventually to proved to be their final months at Park View. From our first contact the front office was - and continued to be - delightful and helpful. The care staff under the manager are wonderful. With Covid restrictions, part of the time made it very stressful, but
we received great support. The carers were continually kind, patient, committed and considerate, and they constantly monitored Mum and Dad's needs. My sister and I could not have been more satisfied with their care.

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Review from Joanne R (Daughter of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was especially impressed by the vibe in the care home and the attitude and enthusiasm of the staff. The care industry is predominately about the people who work in it. I found the staff I interacted with passionate about their jobs.

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Review from K G (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall care has been very good, consideration and respect shown to mum and the family. It was a big thing to let go of mums care, a stressful and worrying time for us as a family.
After an initial concern and worry for us following a fall in the last few days, mum has settled well into her new environment.
The staff are very caring kind and considerate always ensuring mum's happiness. Thank you all.

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Review from A G (Son of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recommend this care home to anyone. The staff and facilities are great and have great relationships with residents.

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Review from Sue K (Daughter of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First of all, I would like to thank all staff at Barchester Park View Care Home for the excellent care that they gave to my Mum.
Living in Australia I needed to find a home for my Mum, that I knew she would be safe and well cared for.
As soon as I walked into this home I knew that I had found it!
Everyone who worked there and other residents all looked happy.
Sadly my Mum passed away on the 2nd May, because of Covid I could not get back to the UK.
However, I knew when I went back to Australia in 2019, my Mum would be well looked after.

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Review from Grace K (Daughter of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly the time came whereby I needed to find a nursing home for my mum due to her ongoing long term health condition which had deteriorated. I had visited many care homes trying to find the right place for my mum.
As soon as I walked into Parkview it just felt right !!
Beautifully clean, very well
presented, very helpful and accommodating staff who were also well presented in their smart clean uniforms, and above all, no unpleasant smell anywhere in the home. I was warmly greeted by the manager who was so very understanding, reassured me totally that this was the place for my mum where she would be in safe and caring hands with her staff. Although the time my mum spent there was very short only a couple of weeks before she passed away, the care, empathy and compassion were clear to see and I am very grateful to the manager and her staff for the care my beautiful mum was given whilst in their hands. Thank you from the bottom of my heart.

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Review from Tracey B (Sister of Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was becoming much better in his abilities. This year has put him back a little due to covid. However, myself and the family feel that the staff in all departments could not be any more helpful in trying to help my brother in every way possible. We are very grateful for all they do all of
the time.

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Review from Y C (Wife of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to express my gratitude to all the staff and thank you all for taking care and supporting my husband. You have done a great job. The is very good and friendly, I can feel that most of the staff take care of my husband like family. Thanks again and Merry Christmas to you all!

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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Barchester Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Barchester Park View Care Home is calculated as follows: ( (223 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 246 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.972 Points relating to the number of positive Reviews for Barchester Park View Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6. 21 Positive Reviews ÷ 21.6 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (5)

Renata

Renata Kindereviene

Job Title: General Manager

Joined: 2006

My name is Renata and I am the General Manager here at Park View. I trained as a Registered Nurse in Lithuania and, in 2006, I moved to the United Kingdom. I started working at Park View in May 2012 and received my 10 year Long Service Award with Barchester in 2016.


It is my responsibility to ensure that all residents are provided with the very best care and that our team work their hardest so that those we support can maintain their dignity and live a healthy and happy life.


My vision for Park View is for us to be the best care home in London.


Tracy

Tracy Fursland

Job Title: HR

Joined: 2016

I started at Park View in January 2016 as a Care Assistant, and then I was given the chance to work with the admin team in November 2017, and I’ve enjoyed every minute of it since then. In November got promoted to HR administrator and work alongside an amazing team.


Penny

Penny Wiseman

Job Title: Finance Administrator

Joined: 2012

My name is Penny and I started at Park View as a Care Assistant in 2012, then went on to work on the activities team in 2016 until I found my place in administration when I was given the opportunity to help the admin office in 2017. I was promoted to Finance Administrator in November 2017 and have loved every minute of the role.


Jason

Jason Roome

Job Title: Head of Maintenance

Joined: 2007

Hi, my name is Jason and I am the Maintenance Manager here at Park View. I am responsible for ensuring that the home is kept in the best possible condition. I have worked at Park View since 2007 and I am always on hand should residents need any odd jobs completed. I enjoy my role at the home and I am committed to ensuring that residents live in a happy and well-maintained home.


Elizabeth

Elizabeth Stach

Job Title: Head of Housekeeping

Joined: 2009

Elizabeth is the Head Housekeeper at Park View and joined the team in 2009. Elizabeth has made Park View really feel like home and has an awareness of the unique differences in the environment for the residents who live in the home. She manages the laundry and Domestic team within the home. We are very proud that Elizabeth won the regional finals of the Great British Care Awards in 2012 and is a finalist in the national Great British Care Awards for 2013.