Barchester Park View Care Home

Park View, Dagenham RM10 9HW
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9.9 88 Reviews
  • Barchester Park View Care Home, Dagenham
Barchester Park View Care Home is situated in Dagenham, East London.

The home provides care for adults across its five communities. Residents are supported at Park View when they need a level of care that cannot be provided in the community.

Oaks communities support younger people with dementia, aged 18 upwards. The Oaks is a lively and vibrant environment, promoting independence and person-centred care. Residents are very much part of the local community, with the chance to participate in regular trips out.

Memory Lane is home to older people living with dementia. Residents are encouraged to live life to the full and access a variety of activities throughout the day.

The Elderly Frail community cares for people who are physically frail and have nursing needs and are supported by a team of experienced qualified nurses.

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Care Provided by Barchester Park View Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Renata Kindereviciene (Manager)
  • Admission Criteria
    • NHS, Social Service and Private clients
    • Ages 18+
  • Room Information
    • Single Rooms (108)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Park View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,499

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Park View Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • They are pleased to welcome visitors at any time.


  • Parking

  • On site parking facilities for guests and visitors.


Barchester Park View Care Home Reviews (88)

Total of 88, showing 41-60
9.9

Barchester Park View Care Home has a Review Score of 9.9 (9.870) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Park View Care Home has 88 reviews.

Overall Experience

  • 68
  • 17
  • 3
  • 0
  • 0

Date Published

88
4
9
21
67

Review from Karen C (Daughter of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, support and patience of staff working with my mum has been like none other. Mum is safe, cared for physically, emotionally and mentally - the closest to happy she will ever be. We are extremely grateful and happy with all the care that mum has received and continues to receive - from the manager
to receptionist, care, nursing and domestic staff - everyone in contact with mum. Thank you

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Review from J C (Daughter of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View came as a recommendation and I now understand why. Placing a family member into care is a difficult decision (particularly during a time of Covid) and the staff at Park View recognises this and is fully supportive. All staff are professional with the bonus of being extremely thoughtful and
kind. They are considerate to both residents and family alike and provide excellent care.

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Review from F A (Friend of Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I did visit the care home. The services here are very good, the carers are superb, friendly and connective with the residents. My family friend is a resident here at this care home. The team at memory lane look after my family friend as well both teams are amazing and the resident has constantly very
positive feedback. Overall food, service and care are excellent. Thank you to the team, the deputy manager and manager.

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Review from Lesley S (Daughter of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Park View for at least 12 years. The care and consideration by the staff is second to none.

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Review from T F (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother only spent 4 months at Barchester Park View, in that time, she was very happy. There were lots of activities to keep residents motivated (although mum had severe dementia and only took part in a few). Us as a family were very happy with the care mum received and her final days were handled
with care and dignity. Thank you to all the staff and management team.

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Review from L M (Daughter of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service and professionalism of staff and office at Park View. Couldn't ask for better treatment. Very COVID-19 safe and taken seriously. It makes our family very happy that she is being cared and looked after.

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Review from H K (Daughter of Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision to place my mum in a nursing home when her COPD deteriorated, and she needed full-time professional nursing care. Everyone at Park View was amazing. My mum felt love and security in her last months. I cannot praise Park View enough.

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Review from Caroline W (Daughter of Resident) published on 23 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum lived at this care home for over two years. The care and treatment she received were excellent. She was very happy in her last few years and this was down to the care and support she received from the staff and nurses. I would definitely recommend this nursing home to anyone's loved ones.

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Review from Linda A (Wife of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So far my experience of Park View Care Home is extremely good, good care and kindness. Good food, also the staff go the extra mile to keep my husband clean and tidy. Clothes cleaned very well too. No concerns as to the care he is receiving. His room is always clean and staff take the time to ask relatives
how they are which is nice too.

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Review from L B (Niece of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The workers are very friendly and work hard with the residents. They know my Aunty's likes and dislikes and it is not just for show. We live far from Luton and Wembley so we come to see her around three times a year. Also unannounced and we always find her clean and as happy as can be. Thank you for
caring for my Aunty.

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Review from J M (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is very helpless and vulnerable and needs and extraordinarily high standard of care to safeguard her physical and emotional wellbeing. At Park View, she is getting what she needs. I am very very impressed because this was neither a straightforward nor an easy case, but they have risen to the
challenge wonderfully.

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Review from S T (Daughter of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Park View Care home smells clean on arrival and throughout the home. Staff are all friendly and happy to everyone, and interest and talk to residents constantly. Lovely place.

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Review from Craig T (Son-in-law of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly care home. I felt very cosy and warm. All staff seemed very happy and enthusiastic. The building was very clean and tidy, lots of patient engagement. Everyone seemed to know everyone. My father-in-law looked very well looked after.

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Review from Martin G (Son of Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father benefitted from a consistently high standard of care during his time at Park view, a total period of 3 years and 8 months. I was struck by the care and attention all of the staff provided to my father, despite the fact that due to his deteriorating health his behaviour could be challenging
at times. Through all of this, his carers maintained a friendly and professional demeanour. He liked living at Park View and it gave him a good and supportive home in which his life came to an end.

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Review from Julie (Niece of Resident) published on 12 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my family spent many many hours over a 24 day period visiting my aunt whilst she was being cared for here. The level of both personal and medical care she received was the best we could have ever have hoped for at this extremely difficult time. This period of time was intense for all of us and
even though the team are busy they gave us an enormous amount of support too. Hats off to the manager and his team of nurses, carers, assistants, cleaners, cooks, admin staff, maintenance men, laundry ladies, they are a credit to you. Thank you once again.

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Review from Jennifer H (Daughter of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff throughout the home go to create a happy and caring environment. They are all trying to stimulate the residents to gain their full potential.

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Review from Barbara J (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to this home over 6 months ago, what can I say? I am so happy that now she has settled. The staff from the office to nursing to care assistant is amazing and everybody is so caring. Mum seems to enjoy her food which I must say always looks good. They also try so hard to keep them all
entertained. I cannot thank you enough for looking after my mum. My dad also feels the same.

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Review from Pamela R (Wife of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring and friendly staff. Comfortable rooms and overall of a high standard.

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Review from Daphne R (Sister of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall the general care is good depending on the staff that is providing the care. This can be from very good to poor.

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Review from Jacqueline C (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We received the care home before my dad came in. We were greeted with and warm and friendly welcome from the reception staff. Dad came into the care home in March 2018 and we have never had any cause to make a complaint. The staff that work on his unit are a credit to the care home and are always happy
and cheerful. They do a fantastic job.

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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Barchester Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Barchester Park View Care Home is calculated as follows: ( (223 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 246 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.972 Points relating to the number of positive Reviews for Barchester Park View Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6. 21 Positive Reviews ÷ 21.6 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (5)

Renata

Renata Kindereviene

Job Title: General Manager

Joined: 2006

My name is Renata and I am the General Manager here at Park View. I trained as a Registered Nurse in Lithuania and, in 2006, I moved to the United Kingdom. I started working at Park View in May 2012 and received my 10 year Long Service Award with Barchester in 2016.


It is my responsibility to ensure that all residents are provided with the very best care and that our team work their hardest so that those we support can maintain their dignity and live a healthy and happy life.


My vision for Park View is for us to be the best care home in London.


Tracy

Tracy Fursland

Job Title: HR

Joined: 2016

I started at Park View in January 2016 as a Care Assistant, and then I was given the chance to work with the admin team in November 2017, and I’ve enjoyed every minute of it since then. In November got promoted to HR administrator and work alongside an amazing team.


Penny

Penny Wiseman

Job Title: Finance Administrator

Joined: 2012

My name is Penny and I started at Park View as a Care Assistant in 2012, then went on to work on the activities team in 2016 until I found my place in administration when I was given the opportunity to help the admin office in 2017. I was promoted to Finance Administrator in November 2017 and have loved every minute of the role.


Jason

Jason Roome

Job Title: Head of Maintenance

Joined: 2007

Hi, my name is Jason and I am the Maintenance Manager here at Park View. I am responsible for ensuring that the home is kept in the best possible condition. I have worked at Park View since 2007 and I am always on hand should residents need any odd jobs completed. I enjoy my role at the home and I am committed to ensuring that residents live in a happy and well-maintained home.


Elizabeth

Elizabeth Stach

Job Title: Head of Housekeeping

Joined: 2009

Elizabeth is the Head Housekeeper at Park View and joined the team in 2009. Elizabeth has made Park View really feel like home and has an awareness of the unique differences in the environment for the residents who live in the home. She manages the laundry and Domestic team within the home. We are very proud that Elizabeth won the regional finals of the Great British Care Awards in 2012 and is a finalist in the national Great British Care Awards for 2013.