Parkfield House Nursing Home

Charville Lane West, Uxbridge UB10 0BY
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9.8 46 Reviews
  • Parkfield House Nursing Home, Uxbridge
Parkfield House Nursing Home is an attractive and comfortable nursing home in the quiet, but easily accessible residential area of Hillingdon in West London.

The CQC has rated the home as 'good' overall with 'outstanding' in the 'responsive' category (March 2019), reflecting a flexible approach to individual choice and continuity of care.

This elegant and listed 39-room home has been carefully refurbished and converted into delightful accommodation while retaining some original features. The bedrooms are spread over three floors. They vary in size and shape depending on where they are in the house, and each has its own character. Residents are encouraged to personalise their room with pictures, family photographs, mementos and favourite items of furniture.

Each room is equipped with an ensuite toilet and washroom as well as a TV, nurse-call system and an adjustable automatic bed. The rooms are well-ventilated with controllable under-floor heating so that the temperature is just right for the resident.

There is lift access to all floors, and both the home and garden are fully wheelchair accessible. The spacious lounges are comfortably furnished and equipped with TVs, games and books. The and dedicated hair salon provides on-site hairdressing services and is popular with residents.

Nursing and care staff are available 24/7 on each floor, supported by dedicated teams of kitchen, activities, facilities and housekeeping staff. They provide person-centred nursing, palliative and dementia care, as well as short-term care for those who need some looking after following a stay in hospital or their carers and families are temporarily unable to care for them.

The large garden offers plenty of comfortable seating spaces for residents and visitors to enjoy on warm days, while the secure keypad access in and out is reassuring for residents and their relatives.
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Care Provided by Parkfield House Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Glendeen Quow (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Parkfield House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,550
    • RESPITE Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Nursing Care from £1,550
    • RESPITE Self-Funded Nursing Dementia Care from £1,550

  • Fees are dependent on the level of care required. Please contact the home directly for more information.
  • (these prices are only a guideline, please contact Parkfield House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.


  • Parking

  • Free on-site parking is available.


Parkfield House Nursing Home Reviews (46)

Total of 46, showing 41-46
9.8

Parkfield House Nursing Home has a Review Score of 9.8 (9.784) out of 10, based on 11 reviews in the last 2 years. Over all time Parkfield House Nursing Home has 46 reviews.

Overall Experience

  • 33
  • 13
  • 0
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  • 0

Date Published

46
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35

Review from M O (Resident) assisted by family/friend published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home very clean and all carers and personnel extremely professional. Many activities if you want to participate. Choice of food menu. If need be, will make sandwiches, soup, a cup of tea etc. Everything fine to make my stay at home very comfortable.

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Review from David John M (Brother of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the nursing home to be efficient at what they do. They have a lot of time for the residents. They are well provided for in attention, cleanliness, meals and their rooms are bright and clean. The nursing home has a calm atmosphere with a lot of activities and entertainment laid on. All round a
very nice home.

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Review from Clive T (Son of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has resided in Parkfield House Nursing Home for almost 8 years now. I have seen a few changes in that time, whether improvements to the building/facilities or new faces amongst the staff, I always feel that my father is well looked after and attended to. I try to visit my father at least once
or twice every week and always feel welcomed by the friendly staff.

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Review from M S (Son of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the 18 months that my mother has been a resident, she has been treated with respect and dignity and has received good nursing care. This is due to the hard-working staff and management for which I am very grateful

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Review from Rick L (Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just moved in but the staff are not only friendly but very efficient and the food is very good and my room is to me as good, or better, than a hotel. At first I wasn't sure but this is a very good community.

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Review from Myra B (Partner of Resident) published on 27 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been at Parkfield House for 2 years and is very happy and settled there. This is because of the human factor; the staff are friendly and cheerful and he feels at home. It is a very attractive and well run home with a welcoming and upbeat ethos. The food is well cooked and there is a varied
range of activities which my partner really enjoys. Before he went to Parkfield he was a resident in three other homes, all of them part of large care home groups, but in none of them did he receive the kind of sympathetic individual attention that is the norm at Parkfield. This is without any doubt the best home we have encountered and I feel he is safe and well looked after there.

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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Parkfield House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Parkfield House Nursing Home is calculated as follows: ( (104 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 125 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkfield House Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (19)

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Meet the Team (1)

Glendeen

Glendeen Quow

Job Title: Registered Manager

Joined: 2022

Glendeen is a qualified nurse with over 20 years of experience within both the NHS and social care and is also a registered manager. Glendeen is passionate about being in what she describes as “a heart-warming sector”, and her focus is on delivering exceptional, person-centred care within a comfortable and homely setting.