Prince George Duke of Kent Court

Shepherds Green, Chislehurst BR7 6PA
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9.8 93 Reviews
  • Prince George Duke of Kent Court, Chislehurst
Prince George Duke of Kent Court is a purpose-built accommodation, located in a beautiful area of Chislehurst in Kent, with a rich history.

The home is surrounded by gardens containing a large collection of rose bushes as well as many shrubs, providing pleasant areas to sit and relax. A concrete path borders the garden, allowing residents with frames or wheelchairs to have unrestrained access. Part of the lawn area is laid out for putting, which is enjoyed by residents, their family and friends.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the home for further information.

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Care Provided by Prince George Duke of Kent Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nina Stephens (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Prince George Duke of Kent Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,238 – £1,448
    • Self-Funded Residential Dementia Care £1,439 – £2,166
    • Self-Funded Nursing Care £1,640 – £1,972
    • RESPITE Self-Funded Residential Care £1,362 – £1,592
    • RESPITE Self-Funded Residential Dementia Care £1,583 – £2,383
    • RESPITE Self-Funded Nursing Care £1,804 – £2,170

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Prince George Duke of Kent Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Prince George Duke of Kent Court Reviews (93)

Total of 93, showing 41-60
9.8

Prince George Duke of Kent Court has a Review Score of 9.8 (9.772) out of 10, based on 16 reviews in the last 2 years. Over all time Prince George Duke of Kent Court has 93 reviews.

Overall Experience

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Date Published

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Review from S A (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the care being given to my mother. We personalised her room with her own furniture so it is very homely. When the aid bell is pushed, help always arrives promptly. The communal facilities could do with updating which I understand is in the pipeline. The food, however, could
do with improvement - "not very appetising" to quote my mother. An exception was the excellent Christmas lunch which was much appreciated. The staff are lovely.

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Review from G C (Wife of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home treats its residents with dignity and caring.

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Review from S P (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing care my father has received has been brilliant. Staff are very caring and truly know their residents' needs and wishes.

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Review from P S (Son of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, professional staff, offering compassionate patient-centred care.

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Review from Heather W (Daughter of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother is 94 and has been a permanent resident since Nov 2019 after 2 previous respite stays. After a warm welcome, my Mum soon settled in and has embraced her new life in Prince George. The home is clean and food good. The atmosphere is welcoming and the staff treat the residents with dignity and
have time to chat and engage with them. There is a monthly activities programme and occasional outings and the facilities are good. Christmas was lovely in the home with parties and special events and Christmas morning was buzzing. My Mum, although has mobility issues, would soon tell the family if she was unhappy or had a problem. Visitors are given a warm welcome and encouraged. My Mum particularly likes she is not regimented - residents can choose what they do and go to bed when they wish. As a family member said, it's like a hotel with assistance. After viewing other homes I consider this by far the best and through my Father's masonic connection grateful she can be there.

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Review from Valerie H (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The facilities and activities are great but most importantly the understanding, helpful and caring staff.

Reply from Kate Emery, Home Manager at Prince George Duke of Kent Court

Thank you for the review of our home. It is a pleasure caring for your Mum and seeing you everyday.


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Review from T H (Husband of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since October 2018. In this time her mobility has actually improved due to the encouragement of the caring staff. All members of staff/management work to a professional, caring and compassionate standard. The home run a 'Dreams come True' project for residents. Under this
scheme, a day out to Hearne Bay in the home's mobility equipped minibus was arranged for my wife, son, daughter and two granddaughters, together with a carer and a volunteer driver. We met up with a life long friend. We all had fish and chips overlooking the sea. Fabulous day. Thanks to you Prince George Duke of Kent Court. Overall I am very happy with what the home is doing for my wife and myself.

Reply from Kate Emery, Home Manager at Prince George Duke of Kent Court

Thank you for your review, it was an absolute pleasure arranging your family day out under our Dreams Come True project. Thank you for all your support that you give the home and your daily visits.


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Review from Deborah P (Daughter-in-law of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nobody likes to put a relative into a care home but I am very pleased with the care that he receives. The staff and management are very caring and keep you well informed of any problems or concerns. My only complaint is the bedrooms. Obviously I know they have to be cleaned but I feel they are very
hospital-like and not very homely. It is comforting to know that Dad is being well looked after.

Reply from Kate Emery, Home Manager at Prince George Duke of Kent Court

We have future plans to update the environment of the home. Next time you are visiting please pop in to see me and I will share with you the proposed plans. Thank you for your review.


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Review from J G (Son of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When choosing a care home for a loved one, the difficulty is ensuring that you choose something that you can afford, that they have an enviable reputation, staff are happy and have a caring approach to their work.
Our family feel that Prince George Duke of Kent fulfils our mother's needs. All staff
are approachable, including the management.

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Review from Roma H (Respite Resident) published on 16 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was in respite in this care home following a hip replacement, and also previously for a respite stay when my daughter was away. During both periods of respite I found the staff to be very pleasant and helpful and the food very good. The interior of building itself could do with updating, however,
and it would be nicer if the bedrooms could be either ensuite or at least each bedroom have its own toilet.

Reply from Chiao Kwan, Marketing & Communications Officer at Prince George Duke of Kent Court

Many thanks for taking the time to write a review of our care home. We really appreciate your rating of ‘excellent’ for the overall standard of the home. There are plans to update the building interior in the near future to accommodate the needs of our residents. If you wish to discuss any particular concerns, please contact our home manager who will be able to assist you further.


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Review from Carol T (Daughter of Resident) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went to Prince George Duke of Kent Court in August last year. She has settled in very well and made some very nice friends there. The staff are always approachable and very friendly, they always acknowledge my Mum when they see her and always speak to us and update us if they have any concerns.
Food is of a good standard as is entertainment which has something arranged most days. The take the residents out for days and outings. The home is clean and well cared for with lovely gardens to sit in. The manager is always available and works very hard.

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Review from Graham I (Son of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to the residents of this home is outstanding. This includes all personnel that work there carers, office staff, kitchen staff, facilities everybody. The home is kept clean and tidy at all times. The food is exceptional and you will definitely not starve here. All in all outstanding.

Reply from Kate Emery, Home Manager at Prince George Duke of Kent Court

Thank you so much for your comments about our whole staff team, I shall pass this on to them all.


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Review from Valerie B (Wife of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 3 attempts to place my husband in a caring home, unsure of his safety - finally, I was introduced to Prince George Duke of Kent Court. First impressions were positive - warmth and friendliness. So at Christmas 2018, we place him in a lovely sun-filled room with his own facilities. The Christmas
entertainment was brilliant and we danced together. Wonderful experience for everyone. But the best is the total love and constant awareness towards all residents - everyone is special. The dining room is a lovely experience, full of good food and personally served. Even the laundry is perfect! In fact, I cannot fault any aspect of Prince George Duke of Kent Court. Thank you all.

Reply from Chiao Kwan, Marketing & Communications Officer at Prince George Duke of Kent Court

Thank you for your lovely comment about our home, Prince George Duke of Kent Court.


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Review from Alan P (Son-in-law of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At all times, my wife and I have found the home to be caring and kind and well managed.
A cross section of very aged residents are well looked after. There is also a good level of stimulation eg musical performance.
Prior to my mother-in-law (plus her husband at the time), I visited four other homes
in the area. The atmosphere and facilities at Duke of Kent compared very favourably with the competition.

Reply from Kate Emery, Home Manager at Prince George Duke of Kent Court

Thank you for your review of our home.


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Review from Kathryn E (Daughter of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Prince George Duke of Kent Court 6 months ago. It is professionally run, with well trained and supportive staff and management. Dad's room has its own toilet and wash basin and is fitted with a ceiling hoist if needed as he is wheelchair bound. Like the rest of the building, it is
clean and light with adequate space. Dad has liked the food and having eaten with him there, I can confirm that it is very nice. There are varied activities each month and dad has been to Herne Bay with a small group and looks forward to a trip to Hyde Park in April. Communication with relatives is good.

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Review from Brian J (Husband of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They continue to provide excellent help to my wife who is totally dependent on them. Any queries I have get answered/dealt with almost immediately. My wife sometimes requires different food to the menu due to her disabilities which they are only too willing to oblige. Her health is very well monitored.

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Review from Christine R (Daughter of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is receiving excellent care at the Prince George. The permanent staff are professional, compassionate, patient and attentive to the needs of both the residents and their families. The home care manager is exceptional, readily approachable and responds promptly to issues raised. Overall the
atmosphere is friendly and welcoming. Considerable effort has been made to improve the activities on offer. The food is good. The only negative is Mum’s room which is rather small.

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Review from Keith P (Son of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Knowing my dad is in safe and caring hands takes the worry away from me, he had become a recluse not hearing or seeing anyone for days. He is definitely happier now. All management and staff are so caring and attentive. Just the one negative is his room, it is not very homely.

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Review from William M (Son of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Prince George since April 2016. The staff are all of the highest standard and very caring. They are led by a caring and highly competent management team who succeed in ensuring that residents receive the care and attention that they need. But importantly they go that extra mile
for which I and my family are very grateful. Thanks to them for all that they do. We would highly recommend Prince George.

Reply from Kate Emery, Home Manager at Prince George Duke of Kent Court

Thank you for your lovely review of our home. The home continues to grow and develop, finding new ways to make the experience of our residents, individual and outstanding. I am so glad we were able to share 'Dreams come true' with you father. The home has many more new exciting projects planned in 2019. Thank you for the support you and your family give to the home.


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Review from David H (Son of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in this Masonic care home for eighteen months now and I am very happy with the care he receives.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Prince George Duke of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Prince George Duke of Kent Court is calculated as follows: ( (157 Excellents x 5) + (21 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 189 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince George Duke of Kent Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Nina

Nina Stephens

Job Title: Home Manager

Joined: 1994

Nina joined RMBI Care Co. in 1994 as a student nurse at our care home Prince Michael of Kent Court in Watford in Hertfordshire. She immediately felt a strong connection with residents and a passion for supporting people living with dementia. After completing her QCF studies (NVQ Levels), Nina was promoted to Shift Leader and was able to develop her leadership skills.


Nina took over as Home Manager at Prince George Duke of Kent Court in Chislehurst in 2022 and is committed to using her experience and skills to develop staff and support residents to have the highest quality of life.


Nina said: "We actively promote person-centred care at Prince George Duke of Kent Court as we are merely guests in our residents' Homes, with the sole purpose of ensuring they receive the highest standards of care."


"Our residents play a big part in the decision-making for all the areas of our Home, whether that is recruitment, menu choices on the food committee and general decoration of the Home. We value everybody’s opinion," added Nina.