Prince George Duke of Kent Court

Shepherds Green, Chislehurst BR7 6PA
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9.8 93 Reviews
  • Prince George Duke of Kent Court, Chislehurst
Prince George Duke of Kent Court is a purpose-built accommodation, located in a beautiful area of Chislehurst in Kent, with a rich history.

The home is surrounded by gardens containing a large collection of rose bushes as well as many shrubs, providing pleasant areas to sit and relax. A concrete path borders the garden, allowing residents with frames or wheelchairs to have unrestrained access. Part of the lawn area is laid out for putting, which is enjoyed by residents, their family and friends.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the home for further information.

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Care Provided by Prince George Duke of Kent Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nina Stephens (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Prince George Duke of Kent Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,238 – £1,448
    • Self-Funded Residential Dementia Care £1,439 – £2,166
    • Self-Funded Nursing Care £1,640 – £1,972
    • RESPITE Self-Funded Residential Care £1,362 – £1,592
    • RESPITE Self-Funded Residential Dementia Care £1,583 – £2,383
    • RESPITE Self-Funded Nursing Care £1,804 – £2,170

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Prince George Duke of Kent Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Prince George Duke of Kent Court Reviews (93)

Total of 93, showing 81-93
9.8

Prince George Duke of Kent Court has a Review Score of 9.8 (9.772) out of 10, based on 16 reviews in the last 2 years. Over all time Prince George Duke of Kent Court has 93 reviews.

Overall Experience

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Date Published

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Review from Jean B (Daughter of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have become frustrated by my mother's clothes going missing from her room, given that I do all her washing. She has her own laundry basket in her room.
The potty in her commode does not get cleaned often enough!! Smells when the lid is lifted. It has been reported to the staff.

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Review from M M (Daughter of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I regularly visit my father. Usually at least once a week. He seems content with his care. I have spoken, on occasions, to staff about the cleanliness of his room and there is now a marked improvement. I have requested an eye and hearing aid check so far have not heard and result. I assume there will
be news when I next visit.
The staff are very approachable but sometimes I feel request are not always followed through.
I have sometimes had lunch with my father and each time the meal has been good.

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Review from Doris N (Resident) assisted by family/friend published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the home is pretty good though no experience of any other. We (the residents) are all with varying disabilities and think the carers do their best for us. Of course, like any other organisation, some staff are better than others.


I have a room with an ensuite with a loo and basin, however,

I am now in a wheelchair so need 2 carers to put me on a commode or take me to the bath or shower.


The food is varied and there are a lot of activities. It is expensive if you are having to pay yourself like me but I get the impression it is better than other homes.


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Review from Mary D (Niece of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We are very happy with the treatment of our aunt.

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Review from Hilda D (Respite Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my second visit - again, when my family went on holiday. I was so well looked after and fed extremely well - even to an early morning cup of tea in bed. My family appreciate the fact that's nursing care is available if needed. Personally, I tell everyone, I am off to my "holiday hotel". Staff
were all happy and cheerful.

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Review from Louise B (Daughter of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last three, and happiest years of his life at Prince George Duke of Kent Court. He moved to Chislehurst after the death of my mother and quickly settled into a safe and caring environment. His room was light and clean and had a lovely view. He was never bored as he always had someone
to talk to or a planned activity to participate in. The staff and the residents were amazing and they became his extended family, he absolutely flourished.


On warm sunny days, he would sit outside in the beautiful garden reading his newspaper or playing golf on the putting green or sometimes just idly passing the time of day. He was always treated with the utmost respect and dignity. I enjoyed visiting him and would regularly stay to lunch. The food was always of a high standard and beautifully presented. The staff were always extremely kind and caring towards my father, nothing was ever too much trouble. They are lead by a strong, dynamic and highly organised management team.


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Review from Robert G (Son of Resident) published on 30 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a truly 5-star care home for the elderly. "Caring" runs through every single member of staff even maintenance and office staff display a caring nature. Food is excellent, attention is first class and everywhere is spotlessly clean. Activities are many and varied.

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Review from R H (Grandson of Resident) published on 10 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved into the home in March 2017 as she was falling a lot at home and had given up on life. Since being at Prince George she has improved so much and is enjoying life again. It's lovely to see nan socialising with others and attending the various activities that go on within the home.

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Review from Jean W (Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have never lived in a care home before but I think this home is well run, clean. Cheerful and we have privacy when we want it.

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Review from Gordon D (Husband of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife who has mixed dementia is well cared for by the staff. In the three years, she has been assisted she has had only two key workers looking after her. They give me weekly reports on her condition and changes and if they need any input from me. The supervisors have also been with her for three
years. They monitor her progress and update me. If she has had an infection or a fall, I am told immediately. The quality of care is excellent. My wife has her diabetes and her condition is controlled by diet. Her menu is varied, nutritious and keeps her healthy. There are daily activities and all the staff are very caring.

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Review from Nita F (Daughter of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Prince George Duke of Kent Court for many years. The staff - nursing, catering, office, premises etc have all been very good. The nursing staff are caring and patient and my father's last days (he died on the 1st April 2017) were made comfortable and he was nursed with
great kindness. Our grateful thanks to them all.

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Review from S O (Son of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at this care home are always approachable, attentive and professional.
They display a constant caring attitude and keep me informed and advised.
They make my mother feel comfortable and provide a caring and supportive environment.

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Review from Patricia O (Daughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the home.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Prince George Duke of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Prince George Duke of Kent Court is calculated as follows: ( (157 Excellents x 5) + (21 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 189 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince George Duke of Kent Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Nina

Nina Stephens

Job Title: Home Manager

Joined: 1994

Nina joined RMBI Care Co. in 1994 as a student nurse at our care home Prince Michael of Kent Court in Watford in Hertfordshire. She immediately felt a strong connection with residents and a passion for supporting people living with dementia. After completing her QCF studies (NVQ Levels), Nina was promoted to Shift Leader and was able to develop her leadership skills.


Nina took over as Home Manager at Prince George Duke of Kent Court in Chislehurst in 2022 and is committed to using her experience and skills to develop staff and support residents to have the highest quality of life.


Nina said: "We actively promote person-centred care at Prince George Duke of Kent Court as we are merely guests in our residents' Homes, with the sole purpose of ensuring they receive the highest standards of care."


"Our residents play a big part in the decision-making for all the areas of our Home, whether that is recruitment, menu choices on the food committee and general decoration of the Home. We value everybody’s opinion," added Nina.