Purley View Nursing Home

20 Brighton Road, Purley CR8 3AB
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8.3 36 Reviews
  • Purley View Nursing Home, Purley
Purley View is a 35-bed nursing home located in the heart of Purley. Having been in the care sector since 1986, Purley View Nursing Home thrives on quality, passion and clinical excellence, hence it has been able to secure its public reputation and good name for over three decades. Purley View’s main strength is its wonderful staff team. The staff find caring a rewarding career. They are equipped with the relevant knowledge, skill set, competencies, kindness, and compassion to provide the best care for residents.

They work with residents, their families and friends to develop a person-centred, individualised care plan according to their specific needs. They support each individual to achieve their maximum potential and help them live as fulfilling a life as they can, irrespective of their prevailing health conditions and other limitations. They also aim to provide a stimulating and engaging environment where residents feel safe and secure.

The weekly planned activity program has been designed with residents’ input and preferences and is delivered by a devoted activity coordinator and staff team. They also have WiFi-enabled tablets for residents that can be used to keep in touch with their social contacts. The visiting services include hairdressing, faith specific religious services, Reflexology, Seated dancing and Reminiscence. In addition, a variety of in-house activities take place every day and visits to local points of interest, including places such as Brighton Beach, local parks, garden centres and farms are arranged weather permitting.

The menus have been carefully selected and designed by the long-serving chef. In 2019, the chef became one of the three finalists in the ‘Above and Beyond Special Award’ and ‘Chef of the Year Award’ in care home catering. They cater for any special dietary requirements of residents as well as for any cultural needs.

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Care Provided by Purley View Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 39 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • No Smoking
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Do not have set visiting hours, instead preferring to be flexible. However, prefer if families can avoid visits during busy times such as when staff attending to residents’ personal care in the morning (normally before 10am).


  • Parking

  • The home has a visitor car park at the back of the premises. On-road pay and display parking is also available.


Purley View Nursing Home Reviews (36)

Total of 36, showing 1-20
8.3

Purley View Nursing Home has a Review Score of 8.3 (8.251) out of 10, based on 2 reviews in the last 2 years. Over all time Purley View Nursing Home has 36 reviews.

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Date Published

36
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34

Review from Sue K (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of Purley View Nursing Home for about 7 weeks, from the beginning of November 2023 to late December, when he passed away. Unfortunately, Dad was bed-bound, so was not able to take advantage of the activities on offer at the home, but we found the staff to be kind and attentive,
trying their best to make sure that he was comfortable and not in pain. We felt that Dad was safe and well cared for. I would have no hesitation in recommending Purley View Nursing Home.

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Review from Loraine N (Power of Attorney of Resident) published on 9 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am Power of Attorney for a close friend at Purley View Nursing Home. I am so impressed with this home because there are so many staff to look after the residents and the activities are very good there. My friend has been here for several years now. Her skin is so much better than it was when she
arrived. She is beautifully taken care of and she is much calmer now thanks to the excellent level of care the staff provide. The home has a lovely atmosphere, it is very clean and bright and the manager is excellent and a pleasure to talk to because he knows the residents well. I cannot recommend this home highly enough.

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Review from David S (Son of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been a resident of Purley View Nursing Home from March '22 until she passed away in February '23. During this period, she was extremely well looked after by the nursing staff, who were so caring and loving towards her. The home itself is bright and clean, and the room Mum resided in was
more than adequate, although Mum spent most of the day in the resident's lounge. Despite Mum having many issues with Epilepsy, Dementia and Alzheimer's, she was always cheerful when we visited her, and there were plenty of activities for the residents to participate in. In her final days, the care by the home's nursing staff and the hospice was so reassuring that she was well looked after and did not suffer. Thank you to all the staff who cared so much for Mum.

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Review from Neil T (Son of Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home may look old on the outside but the care my mum receives is exemplary. At each visit, she always looks well looked after. The home is clean, tidy with no bad odours. The staff are friendly, welcoming and helpful. The home has a friendly atmosphere and is nice to be in. Never rushed to leave
when visiting, always a pleasure to go.

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Review from Sally H (Daughter of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursing home gave amazing care. The patients were always clean and this stood out to us as a family. The staff were kind and treated residents like family. Nothing was ever too much for them. The home is being updated which is good but what we looked out for was the care our mum got and she certainly
got that. A very clean home. Well done Purley View!

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Review from Mary R (Respite Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All residents are well cared for, plenty of fluids and loving staff.

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Review from Lena H (Daughter of Resident) published on 16 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management, nursing staff and carers are all extremely helpful, kind and professional in the care they provide for mum. The food is very good and the chef and kitchen staff cater to every individual's taste and needs. Cleaning staff very thorough, warm and considerate.

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Review from M S (Wife of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with my husband's care at Purley View. He is very well looked after by very caring staff. He is always happy when I speak to him and always looking forward to his meals which he enjoys very much. The family and myself can now visit him for 30 minutes outside and he really enjoyed seeing
us again and he looked very well.

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Review from C P (Daughter of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Purley View are exceptional and there appears to be a very low turnover of staff. The nurses are extremely caring and took great care of my dad especially during lockdown and kept us informed.
The food is really good quality and caters to the resident's needs. The home is always very
clean. The outside area could do with updating.

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Review from J L (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that my mum receives at Purley View Nursing Home. She is well cared for and always clean. There is never any unpleasant smells in the home. The staff are extremely friendly to me when I visit and make sure that my mum is comfortable. I would definitely recommend this home
to others.

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Review from S D (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the excellent care my father receives at Purley View.
The staff are kind and friendly.
The chef cooks delicious meals.
It is a very well managed nursing home.

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Review from D F (Brother of Resident) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience with Purley View has been very good and I doubt it is possible to get better care. The rooms and their decor could be improved (I understand this is in hand). The care of the residents is excellent. The manager is very approachable and knows and understands the needs of his residents.
The nursing staff is excellent and the care staff very committed to their duties. Food is outstanding, prepared by a chef with long experience and he has been award two "outstanding awards". I was more than satisfied with the care my sister was given and would never have put her anywhere else.

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Review from Linda C (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident there for just over a year. The staff were kind, professional and attentive to her needs. They kept me well informed with regard to problems with her health. I was so grateful they were able to provide full nursing care meaning she was saved from many unnecessary trips to A&E
when she was unwell. She had complex health issues as well as Alzheimer’s and they dealt with her very well. The food was excellent, home-cooked and she enjoyed it. For birthdays they always made a fuss of the resident with a birthday cake shared between everyone. They always made my family and I feel very welcome.

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Review from H B (Daughter of Resident) published on 19 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have looked after my dad like he was their own. Residents are encouraged to socialise safely as many have reduced mobility like my dad. Excellent care from laundry to manager. I am telephoned regularly for any medication changes or issues with my dad - which I greatly appreciate as I am a 2-hour
drive away. The family are included at every stage of Dad's care.

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Review from Alan P (Son of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Purley View for just over two years. The care and attention she received was of the highest standard. When she became very ill towards the end of her life, the staff made her as comfortable as possible and she passed peacefully in a loving and caring environment.
In my opinion,
Purley View is one of the best care homes in Croydon.

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Review from Catherine P (Sister of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express my appreciation of the care and love shown to my sister. Her condition was so hard to look after but she was always clean, comfortable and I never once went into her room and smelt a nasty smell. It was a pleasant and bright room and the food better than I have had in a restaurant.

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Review from Meera N (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring, friendly and approachable. Dad is being looked after very well. Honestly, I would say that I couldn't have found a better home for my Dad.

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Review from P C (Husband of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. All the staff are helpful.

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Review from Lyn J (Wife of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was taken into Purley View in September 2017. He was initially due to go to a residential home for respite but unfortunately, due to developing grade 3 bed stores at home, he needed a nursing home. To date, he has not been well enough to come home again. However, we have not regretted the
choice of home for one moment. The decor isn't plush however the cleanliness and particularly the care is fantastic. Family/friends visit daily and are always made to feel welcome and informed of his current condition. On a couple of occasions when I have felt he might need to see the doctor they have always been ahead of me and have his name on their list. The staff are warm and friendly. They create a lovely atmosphere and myself, family and friends wouldn't hesitate in recommending the home.

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Review from Jerrie T (Daughter of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father was a resident of Purley View Nursing Home. I always found the staff to be very helpful and treat him with respect & dignity. They were patient and very kind as he could be difficult at times.
I would have no hesitation on recommending Purley View to anyone.
When he passed even some of
the nurses came to the funeral.
Thank you Purley View.

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Current Review Score: 8.3 (8.251)

Overview of Review Score

The Review Score of 8.3 (8.251) out of 10 for Purley View Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for Purley View Nursing Home is calculated as follows: ( (20 Excellents x 5) + (3 Goods x 4) ) ÷ 23 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.381 Points relating to the number of positive Reviews for Purley View Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 2 Positive Reviews ÷ 7.8 = 0.256

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Purley View Nursing Home

What types of Care is Purley View Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Purley View Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Purley View Nursing Home have?

There are 33 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Purley View Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Purley View Nursing Home to the centre of Purley?

0.2 mile(s) as the crow flies, distance by road may be significantly further.