Barchester Queens Court Care Home

32/34 Queens Road, Wimbledon, London SW19 8LR
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9.9 204 Reviews
  • Barchester Queens Court Care Home, London
Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.

Staff are well trained in Dementia Care, up to date clinical courses and the Gold Standards Framework for End of Life Care. The home always has qualified nurses on duty as well as senior care staff. There is a ‘getting to know you’ booklet and the team know residents very well. They provide exceptional personalised care and offer a range of activities to meet everyone’s likes. A retained GP visits every week or when required.

The team ensures that the residents feel comfortable, maintaining their independence and ensuring they feel as active as possible. The Activity Co-coordinator organises amazing and interesting events and outings in the minibus. These activities are part of the package of care.

The Head Chef and his team ensures that seasonal menu in the Courtyard Restaurant and room service is of the highest standard and quality. The produce is fresh and they are trained to provide the required textures if required.

The spacious, contemporary interiors all have Wi-Fi access and are conducive to relaxation and create a feeling of relaxation and homeliness. Some bedrooms have their own patio space, all have flat screen televisions provided and can accommodate personal furniture and pictures.

Queens Court also features extra services such as physiotherapy and a visiting beautician.

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Care Provided by Barchester Queens Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Shaaron Caratella (General Manager)
  • Admission Criteria
    • Elderly Frail, Dementia, Residential
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Barchester Queens Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,116

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Queens Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restrictions on visiting


  • Parking

  • there is a car park.


Barchester Queens Court Care Home Reviews (204)

Total of 204, showing 81-100
9.9

Barchester Queens Court Care Home has a Review Score of 9.9 (9.929) out of 10, based on 67 reviews in the last 2 years. Over all time Barchester Queens Court Care Home has 204 reviews.

Overall Experience

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Review from Glynis E (Niece of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers at Queens Court are amazing - so kind, caring and patient. Visitors are treated royally - always offered refreshments/homemade cake. The home has a lovely atmosphere and is spotless in every way. I would recommend Queens Court to anyone who wants five-star treatment.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for this amazing review. We are delighted to hear that you are happy with everything we do. As you can imagine, it is always a pleasure to receive complimentary reviews. We look forward to seeing you next month. I will share your comments with the staff.


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Review from K G (Son of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff really look after my mother very well.
Mum is happy in the home with lots of various games and activities.
Reassuring to know Mum is receiving a high level of are from established team members who now know her well.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Hi K G,
Thank you for your review. I will share your comments with the staff. These are difficult times for everyone and receiving nice reviews are always helpful.


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Review from Julia S (Daughter of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was Mum's second respite stay at Queens Court after a bad fall. Both Mum and I received such a warm welcome from the lovely staff, and Mum felt immediately at home. The progress she made over her month-long stay was amazing - the care she received was terrific and helped her rest and get back her
strength. Thank you, Queens Court!

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for your kind review. We were very pleased to have your mother stay with us again. It is good to know that she has confidence in us to come for respite care. We are always happy to welcome our respite residents whenever they need us. I will share your kind comments with the staff.


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Review from Giles H (Godson of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Barchester Queens Court Care Home, for the professional and caring approach that they have shown towards my godfather who needed to find supported residential care at short notice. The manager and the team are fantastic and have shown great kindness and understanding to
my godfather, understanding his needs and being so attentive. The whole team are very welcoming and they have made my visits to see my godfather an absolute pleasure and the lunches are delicious!

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your kind review. These are times when relatives are in similar situations and they will be reassured by your experience. Thank you on behalf of the team - we look forward to seeing you soon.


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Review from Myra P (Friend of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dearest friend spent the last few years of his life at Queens Court, and neither he nor I could have wished for a better place. All members of staff were dedicated and compassionate, going over and above to make his stay the best positive experience. Trips and activities are endless and were always
very much enjoyed. Visitors are always made welcome. Having lunched there, I can testify the food is exceptional. Communication between myself and Queens Court was ongoing, and I was always kept informed and updated. The website doesn't do it justice; it's the perfect place to be.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

I and the Team at Queens Court would like to thank you for your very kind words. As you know your friend was a part of the Queens Court Community for several years. His love for the Titanic helped us to understand him - what he liked and what he wanted. He is fondly remembered by us and once again thank you for this review.


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Review from V W (Power of Attorney of Resident) published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care home who look after residents with respect and compassion, with special care for their particular needs.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your review. The resident has been with us for several years and is part of the community here. As you know she is near to her local church and enjoys their visits very much. She also enjoys the music therapist as her joy is music and songs.


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Review from Nick W (Son of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been trying to think of some aspect of this care home to rate at (4) to make this review more plausible - but we have been so pleased with the care here that I have to rate it all generally at (5) stars! Moving someone 96-years-old into a new home is likely to be difficult, but moving my mother
has been an uplifting experience so far, with a very noticeable improvement in her appearance, lucidity and general well-being. The welcome from everyone in the home has been most encouraging - and the overall decidedly positive.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for taking the time to submit your very kind review and for the lovely feedback. We are pleased that your mother has settled in as we know the transition can be tricky. Currently, she is enjoying being near her family and making new friends. I will share your comments with the staff. Thank you.


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Review from Susan B (Daughter of Resident) published on 8 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had exceptionally high care for four and a half years at Barchester Queens Court Care Home before, during and now coming through the Covid pandemic. The manager and staff are excellent and did an amazing job to protect the residents early in the pandemic, creating the visiting suite and
new ways of communicating that worked for him then. As he has gradually deteriorated the problems that plague the home with the lift never being replaced but continually breaking down & repaired (with parts taking longer thanks to Brexit regulations) factored into occasional failed visits. Now we can visit him in the bedroom it's almost back to the old 'normal' with splendid kindness, tea/ coffee & home made cakes & biscuits. With the relaxing of restrictions it was inevitable that asymptomatic covid has been found and this is no reflection on the standards staff keep.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review. You and your family understand that life in a care home is not always as straightforward as we would like. You know that we pride ourselves in trying to make everyone feel at home and as comfortable as possible. We would like to thank you for your support over the years and for attending all the relative's meetings. I will share your review with the team.


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Review from A S (Sister of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear sister helped us choose Queens Court some 5 years ago, whilst still able. After careful research and visits. While my sister's condition has declined over time we remain deeply grateful to the entire administration and staff at Queens Court. All residents are patiently cared for with great dignity.
It is comforting for us living abroad to know that she is in such good care.

Reply from Shaaron Caratella at Barchester Queens Court Care Home

Dear A S,
Thank you for your very kind review. It is true your sister has been here for some years and her condition has progressed. We know her well and know how difficult it is for you to keep in touch as you live abroad. However, your efficient use of technology has made contact so much easier and we can see how much she enjoys your calls and Classic FM.


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Review from L D (Daughter of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with how Mum is doing. She's well looked after and is doing much better that she was at home.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you L D for your very kind review. We know that a move to a care home is never easy and your observation that your mother is doing better with us than when she was at home is a great compliment. Thank you.


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Review from L T (Wife of Resident) published on 15 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are informative and helpful and there is a very professional connection between the carers, my husband receiving the care, family and friends. Every effort is made to make the experience positive and pleasant. The residents' food is first class indicated via a written menu with choices and
the cup of tea and cake offered to visitors are much appreciated. When my daughter came from New Zealand we were given a 3-course meal for the three of us and were treated like royalty with full waitress service! It was a memorable experience! The trips and indoor activities are invaluable to maintaining normality and interest. Any concerns are noted and acted upon and any outside communication via the telephone is very straightforward.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear L T
It is very nice of you to find the time to write such a detailed review. We are absolutely thrilled to receive it. As you know we were so pleased that you and your family enjoyed the Private Dining Experience since we are now Living with Covid. I will share your comments with the Hospitality Team. Thank you.


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Review from P P (Power of Attorney of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of service offered is excellent in all ways, especially the care offered by very dedicated staff. When our resident entered the care home she was quite frail, her dementia was getting worse and was not eating very well. Within a month there was a notable change in her physical condition
and most importantly her attitude. She has become more active and happy with her current state of life. Thank you.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear PP
Thank you for your very kind review. We too can see the difference in your friend and we can see how much she enjoys the activities and the food here. It is so nice to see her interested and engaged. I will share your comments with the team. Thank you.


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Review from J T (Daughter of Resident) published on 31 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a huge decision to move your parent/loved one into a care home and we were faced with the dilemma in February. When we visited Queens Court we immediately liked it. Dad has been a resident at the home for 3 weeks now. I have been very impressed by all the staff. They are always warm, friendly
and helpful. Dad is enjoying the food, is well cared for and even going out on a few trips. I can return to New Zealand knowing my dad is in safe hands. Thank you.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review. It is difficult to decide whether care in a home is ever going to meet your beloved relative's needs. We do our best and comments like yours are very encouraging to us and will reassure other relatives who are in your situation. Thank you. Your father went out on a trip today and really enjoyed it.


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Review from G T (Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have gone out of their way to be helpful. Really delighted to be with them.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear GT
Thank you very much for your kind review. You have been with us for some time now and it is really nice to have this feedback. It is always nice to be appreciated, I will definitely share your comments with the staff.


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Review from Richard O (Brother of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of care is thorough, competent and caring. The staff get to know the residents and their specific needs. Communication is generally good but there are times when actions are not carried out or are misunderstood. I have not always been informed of medical problems or external visits by medical
practitioners. Since Covid began we have regularly been kept waiting outside the care home even though we had a timed appointment. We appreciate that we are offered tea and coffee but sometimes the request gets lost.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your comments - I will share your comments with the staff. We know when you are visiting because you always book your visits. We will ensure that we are even more attentive so that you will not think that your request has got lost. As you say, we get to know the residents and their families; we really enjoy caring for your sister, and it is so nice to see her enjoy our wide range of activities.


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Review from Claire R (Wife of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff teamwork and support with my husband's hospital visits and communication about health needs has been wonderful, as has the way communication about his needs is appropriately shared. My husband's complex needs are challenging, but the great reassurance is that any particular difficulty can
be raised and discussed with confidence. It is a joy to see the way in which senior staff happily support any staff under stress, and join in basic activities, encouraging the real team spirit. The hospitality team are always responsive and smiling and bring my husband a real sense of being cared about. Maintenance staff do an excellent job and share in support. The welcome for visitors remains exceptional. The bigger room for my husband has made a difference to all, residents, family and staff alike. I was so grateful that while I was away for a few days staff faithfully delivered the cards left for him to have one each day.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your comments - as you say your husband's needs are complex and we do our best to try to meet them. We were also very pleased that you managed to have some time away; you deserved the rest. It is always nice to be appreciated and I will share your comments with the staff.


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Review from Jackie B (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently celebrated her 90th birthday, and I cannot thank the manager and the wonderful team at Queens Court enough for doing everything possible to help my mother recognise this big milestone and make the day really special for her. Chef cooked a delicious victorian sponge cake, which my
mother enjoyed sharing with her fellow resident and the staff. I can safely say that my mother celebrated the occasion in style, and I know the events of the day will live long in her memory.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review. It is always good to receive this feedback about our birthday cakes and parties. As you know, we try to personalise these occasions as big number birthdays are extra special. I will share your kind review with the staff.


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Review from R W (Friend of Resident) published on 21 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We enjoyed our visit and were made to feel very welcome. It was reassuring to see Covid rules being followed.
My friend looked comfortable and well looked after. The staff were very friendly and could not do enough for us.
It is always a pleasure to visit.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for your comments. These are very difficult times and we want residents and visitors to feel safe at Queens Court. It is very kind of you to observe and mention that Covid rules are being followed. I will share your compliments with the team.


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Review from N M (Son of Resident) published on 22 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to stay with you for two weeks of respite care following a stay in hospital. She was quite weak and needed looking after by professionals for a short while.
Sadly you had problems with your lift and so all the daytime activities did not always happen. She did enjoy a day trip out and the
food was of an excellent standard. When she came home she was in much better health. Many thanks.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your review. It was good to see your mother recover her strength and get involved with our activities. It would have been nicer for her to go out more but it was not always possible. I am pleased that she achieved what she wanted during her respite stay with us I have invited her to join us for tea on a Thursday when we have our Tea Afternoons.


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Review from K H (Friend of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend came to Queens Court for respite care in August. We have found the staff to be welcoming, always with a ready smile and nothing is too much for them if asked. My friend has been taken on outings which she very much enjoys and has received good personal attention both physically and emotionally.
Well done the Queens Court team.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Barchester Queens Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 67 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 67 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Barchester Queens Court Care Home is calculated as follows: ( (719 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 771 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Queens Court Care Home is based on 67 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 67 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (82)

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Meet the Team (14)

Shaaron

Shaaron Caratella

Job Title: General Manager

Joined: 1998

I joined Barchester Healthcare in 1998. Before that, I worked in the NHS where I developed my passion - Caring for Older People. After I qualified as an RGN, I continued to develop my career by studying BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.


The team and I are committed to ensuring that the residents have a good quality of life. This is working with evidence-based practices or projects like nutrition, non-pharmaceutical interventions, and life story work and we advocate the Whole Home Approach Model. We are proud to have consistently achieved good reports and reviews from those who know us. This is a very happy home and you are very welcome to visit us.


Radha

Radha Squires

Job Title: Deputy Manager

Joined: 1996

I am Radha. I have been part of Queens Court since 1996. My journey began here as a care assistant. I have been provided with numerous learning opportunities and I became a Care Practitioner in 2015. Queens Court recognised my capabilities and I was supported to pursue my dream of becoming a Nurse. I graduated the last year in 2019 and currently enjoying exploring the life of a nurse.

Thanks to Barchester Healthcare, Shaaron Caratella (General Manager) and Queens Court Team for all their support during my career progression.


Ivan

Ivan Dos Santos

Job Title: Senior Registered Nurse/Speak Up Champion

Joined: 2019

I have been a dedicated nurse at Queens Court since 2019, committed to providing high-quality care to our residents. My focus is not only on ensuring the well-being of those we care for but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.


As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.


Brundha

Brundha Palanivelu

Job Title: Head of Hotel Services

Joined: 2005

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.


Rajindra (Kumar)

Rajindra (Kumar) Sewdatnarie

Job Title: Regional Support/Head of Maintenance

Joined: 2006

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.


At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.


Abbigail

Abbigail Garraway

Job Title: Admin Assistant

Joined: 1997

I qualified as the first Care Practitioner at Queens Court Barchester Health Care. This is a relatively new role and is very exciting. I support the nurses and contribute to the provision and monitoring of the care of our residents. I am also the training and induction champion for the home.


Emilia

Emilia Bogdanowicz

Job Title: Activities Co-ordinator/Community Engagement

Joined: 2018

We are delighted to introduce Emilia as our Activities Lead. Emilia has been part of Queens Court for some time and is excellent in ensuring our residents have a full and interesting life introducing many new hobbies, activities and experiences!


Anju

Anju Kumari

Job Title: Register General Nurse - Dementia Champion

Joined: 2022

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.


Samira

Samira Salih

Job Title: Care Practitioner/Continence Champion

Joined: 2014

My role as Continence Champion is to provide support in all areas required to meet the needs of the person experiencing incontinence. It covers assessment, physical support, advice and access to appropriate equipment and supplies, such as incontinence pads.


Imane

Imane Noifi

Job Title: Senior Care Assistant/Dignity Champion

Joined: 2021

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.


Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.


Using appropriate resources that fit our local environment.


Mo

Mo Omojafo

Job Title: Care Practitioner/Palliative Champion

Joined: 2019

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.


Tisha

Tisha Patel

Job Title: Activities Assistant/Namaste Champion

Joined: 2023

I am Tisha Patel. I am an Activities Assistant.


I love being a part of the Activities Team so that I can make some contribution to making resident's life and daily living better by giving them Namaste Therapy because of my interest in making residents happy.


My role is to give the therapy to the residents. The therapy involves welcoming them, hand massage, head massage, relaxation exercise, breathing exercise, nail care, hydration, sense of touch, sense of flavour, reminiscence, and relaxing in the therapy room with diffusor on with the relaxing essential oils.


Andy

Andy

Job Title: Physiotherapist

Joined: 2022

Andy is loved by the residents, you can meet him in Queens Court on Mondays and Thursdays and conducts individual and group classes.


Kim

Kim

Job Title: Head Chef

Joined: 2010

Kim is an excellent Chef who carefully plans all meals to make them diverse, colourful and delicious.