Barchester Queens Court Care Home

32/34 Queens Road, Wimbledon, London SW19 8LR
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9.9 204 Reviews
  • Barchester Queens Court Care Home, London
Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens Court offers person centred care to those who require respite, convalescence, dementia and nursing care.

Staff are well trained in Dementia Care, up to date clinical courses and the Gold Standards Framework for End of Life Care. The home always has qualified nurses on duty as well as senior care staff. There is a ‘getting to know you’ booklet and the team know residents very well. They provide exceptional personalised care and offer a range of activities to meet everyone’s likes. A retained GP visits every week or when required.

The team ensures that the residents feel comfortable, maintaining their independence and ensuring they feel as active as possible. The Activity Co-coordinator organises amazing and interesting events and outings in the minibus. These activities are part of the package of care.

The Head Chef and his team ensures that seasonal menu in the Courtyard Restaurant and room service is of the highest standard and quality. The produce is fresh and they are trained to provide the required textures if required.

The spacious, contemporary interiors all have Wi-Fi access and are conducive to relaxation and create a feeling of relaxation and homeliness. Some bedrooms have their own patio space, all have flat screen televisions provided and can accommodate personal furniture and pictures.

Queens Court also features extra services such as physiotherapy and a visiting beautician.

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Care Provided by Barchester Queens Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Shaaron Caratella (General Manager)
  • Admission Criteria
    • Elderly Frail, Dementia, Residential
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Barchester Queens Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,116

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Queens Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restrictions on visiting


  • Parking

  • there is a car park.


Barchester Queens Court Care Home Reviews (204)

Total of 204, showing 121-140
9.9

Barchester Queens Court Care Home has a Review Score of 9.9 (9.928) out of 10, based on 66 reviews in the last 2 years. Over all time Barchester Queens Court Care Home has 204 reviews.

Overall Experience

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Review from Laurence K (Son of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Barchester's care of my mother is generally very good. It could be improved in two ways.
i) She could be given more help using her iPad and watching things on the TV which would improve her life a lot.
ii) Staff often fail to note down or inform her of when I (or my sister) am coming to visit.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear LK
Thank you for your review. Currently, your mother does not look at the TV much because she has her favourite DVDs and the virtual tours on the Ipad have been very successful. I hope that the new online visiting booking system is now working for you, so that we can know when you are expected to visit however I will share your comments with the staff. Once again thank you for taking the time to write this review.


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Review from Joanna B (Daughter of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but thanks to say about Queens Court Nursing Home. They looked after my mother beautifully, especially the last few months, which were not easy for anyone.

Reply from Shaaron Caratella, Shaaron Caratella at Barchester Queens Court Care Home

Dear JB
These times have been challenging and we thank you for your support and understanding. Your mother was a memorable lady who bulit a strong rapport with the staff. We remember her well and thank you and your brother for your kind review.


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Review from D R (Daughter of Resident) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I have Lasting Powers of Attorney for our mum and we both feel that Queens Court is the best place for our mother, who has Parkinson's disease. They are responsive and keep us completely up to date about our mother. The staff are kind, calm and supportive.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for taking the time to review us. I know that your mother enjoys the book club and other activities around travel and trips albeit these are now virtual. Your mother also enjoys the visits in the visitors' suite. I will share your kind comments with the team as we continue to work towards keeping everyone safe and cared for.


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Review from E B (Daughter of Resident) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, very impressed with the new visitor's room. Makes a massive difference to see my dad in person. He received excellent care from the manager and the staff.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review. The visitor's room has made a huge difference to the residents and staff, we even celebrated a few birthdays there as well - we enjoy seeing the families get together again and look forward to seeing everyone during the Christmas break.


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Review from P B (Respite Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I arrived here in July 2020 after a rather traumatic and difficult spell in hospital.
I needed respite before going home. The kindness of the staff has been quite overwhelming and has helped me recover both emotionally and physically.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for taking the time to write this review. I know that you are currently enjoying your home again after spending several months with us. We are very pleased that you are now so much better and keeping in touch with all the friends you made here at Queens Court.


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Review from Jessamy K (Daughter of Resident) published on 18 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I have been extremely pleased with our mother's care during this difficult period of the Covid-19 pandemic. We have not been inside the home for many months and our mother has dementia so we cannot comment on many of the list below. But in the past, they have been very good.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your kind review. As you say this is a very difficult time so we are pleased that we have a Visitors Suite. Visits can now take place and we know how much your mother enjoys seeing you all. The calls on Skype have been helpful but I am sure you all enjoy the visits more. It is very good to hear from you.


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Review from A F (Resident) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly enjoy my stay at Queens Court. I enjoyed having a bath after a long time, despite my limitations. The staff are very friendly and happy to assist us residents in any way they can.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your kind review. We can see how much you enjoy your baths and other activities. It is so nice to see you getting stronger and enjoying more of the social life as well.


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Review from Katharine D (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had advanced Dementia and spent her last 18 months of life at Queens Court and throughout her time there she was treated beautifully with respect, dignity, and with wonderful care by the friendly staff who have been there for a long time. There is no fast turnover and the management is topnotch,
keeping on top of everything and always there to answer questions and to have a chat and see if everything was running smoothly. The home has a really happy atmosphere. Local primary children come and interact with the inhabitants and there are weekly music singsongs which my mother loved. Lots of outings happened and I also took my mother in her wheelchair to Wimbledon cafes and a small park. I was able to invite my mother's friends to lunch with her and it was very popular for the chance to see her and also the restaurant quality of the food! My mother was able to die quietly and peacefully in her bed in her room with her family around her. I highly recommend the home.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very positive comments. You and your family helped to make this all possible and your mother responded very well to what we had to offer. It is so helpful for other families to have the opportunity to hear your experience, especially during these challenging times. The staff really value such wonderful comments.


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Review from D B (Resident) assisted by family/friend published on 27 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Queens Court is a delightful, attractive and happy place to live. I feel very safe here and I am always treated with dignity.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your kind review. We can see how much you enjoy the activities and everything that we offer at Queens Court, but most of all, we enjoy hearing the compliments from you. I will share your comments with our team.


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Review from Helen C (Daughter of Resident) published on 20 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed fairly urgent respite care for my father who has dementia. The manager and her team were excellent in helping me to get very comfortable with the processes for Covid assuring me that the home was taking every responsibility for everyone's safety. My father was welcomed and made to feel very
much at home. He clearly received excellent care during his four-week visit and visiting was well managed using the outdoor and garden spaces. We have used a care home before and this one is far superior, and I have confidence we will be using Queens Road again when required.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

It is very good of you to review us so promptly. It was a pleasure to have your father here, and I am pleased that we managed the isolation period and visiting too everyone's satisfaction. This is a complex time, and we need to work together to reassure the relatives, residents and staff that we are working together to keep us Covid free. I will share your comments with our staff.


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Review from George C (Brother of Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She is very happy.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

We enjoy having your sister with us and appreciate your very kind review. I will certainly share it with the staff. Thank you.


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Review from Robert H (Brother of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Queens Court for over 3 years and has received excellent care and support during this time. She found it easy to settle into her new environment and she took full advantage of the excellent range of activities on offer. The staff are all kind and attentive and she tells me that
the food is of an exceptional standard.
The last few months have been a worry, but my sister could not have been in better hands due to care and attention given by the nursing and administrative staff. Thank you Queens Court for looking after my sister so well. I know she feels safe and secure.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your kind review. We are happy to see how your sister has enjoyed making new friends and getting involved in the social life here at Queens Court. I know that these are difficult times for everyone but we have worked hard to reassure our residents and relatives that we want to maintain our high standards. Your review endorses this and I will share it with the team. Thank you once again.


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Review from Sue M (Daughter of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Queens Court Care Home has looked after my mother wonderfully for the last 5 years. All the staff genuinely care about the residents and go out of their way to give her the best care possible. Much is down to the care home manager who is an outstanding leader. Like any organisation with an effective
manager, the care home thrives and operates like a well-oiled machine. The care home is beautifully decorated, the food is good, location excellent and the garden, although small, offers an area of respite for all the residents.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for taking the time to write this very kind review. As you say your mother is one of our longer residents and we have got to know her well, we are fortunate to have her living with us. Your review of Queens Court is a massive tribute to the outstanding team who work here and I will share your comments with them. Thank you once again.


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Review from E D (Sister of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister suffers from dementia and has lived in Queens Court since December 2018. I am very touched and impressed with the warm, friendly care she has received. Initially, she found it difficult to settle and was treated with respect and patience and was helped to participate in activities. She adjusted
to her situation and was happy. Special events like her birthday, staff celebrated with her family, Christmas - quartet music which she loves. So much I could say. She is now very ill - the nursing care is excellent.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your very kind review of the care and attention we have given your sister for the last couple of years. She especially enjoyed the music as you mentioned and the concert on Christmas Day is the highlight of the day for many.


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Review from Gary W (Son of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for helping make my mum's birthday (90th) a special day.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for taking the time to review us. We are pleased that you enjoyed your mother's 90th birthday. Your mother likes to speak about this birthday; it is a very special day for her. I will share your kind comments with the staff.


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Review from Sarah G (Niece of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The decision to put my aunt in a home about 20 months ago was a very difficult one but Queen’s Court has been a godsend. During that time, my mum was hospitalised and unable to visit, organise my aunt's finances etc. The manager was so empathetic and concerned about my mum and not increasing our stress,
everything could wait until she was well. Staff are genuinely interested in my aunt’s wellbeing (from medications and care to tracking down her signature beret). They recognise too, the impact on the wider family. During Covid, we’ve had regular updates, Skype calls and the staff call with personal updates as needed. My aunt recently took a turn for the worse and the staff have been great at keeping us informed, organising additional Skype calls and a fully PPE’d visit for my mum. Where she’s needed new slippers or jumpers, one of the nurses has organised and shopped for them personally. We really can’t thank Queen’s Court enough for their kind, gentle, respectful and expert care.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you very much for this review. It means such a lot to us to hear from you at this time. We enjoy looking after our residents, getting to know your aunt and what was special to her meant that we could care for her with respect and understanding. Comments like these are very helpful to families who are thinking about choosing a care home for their loved one. Thank you once again.


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Review from S S (Son of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum entered Queens Court a month or so prior to the Covid-19 lockdown following a stroke in January this year. From the first visit I made, I have been impressed by the level of engagement and genuine interest in my mother's wellbeing. Following her stroke and associated loss of sight, my sister
and I have taken great comfort in the care, attention and quality of the care she has received.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear SS
We would like to thank you for taking the time to review us during this very difficult period. It is our pleasure to get to know you, your sister and your mother so that we can help your mother to feel safe and engage her in activities which she can enjoy.


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Review from Linda J (Respite Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 3-week stay was very comfortable and fulfilled exactly, as a post-hospital care home, my need for a place to recover strength before going home. All the staff were very helpful and the caregivers always kind to residents, no matter the time of day or night. Unfortunately due to Covid-19, some things
could not be offered but would I come back again? Yes, certainly. As to value for money, I expect it is, I just have nothing to compare it as I write.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Dear LJ.
Thank you very much for taking the time to review us. I am so happy that we could meet your needs following your discharge from hospital. Your comments are very helpful as this can reassure those who are looking for care homes during this time. We are pleased to know that you continue to progress and look forward to your return.


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Review from P M (Next of Kin) published on 31 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are helpful.

Reply from Shaaron Caratella, General Manager at Barchester Queens Court Care Home

Thank you for your review. The team at Queens Court are always heartened to know that the special things we do for your loved one is noticed and appreciated. Thank you once again.


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Review from Roderick W (Friend of Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On Sunday last I went to visit a very special lady at the Queens Court Nursing Home. I was greeted immediately at the front door with simple pleasantries. After a slight confusion (my friend is registered using her married name, not the name I knew her by) with regard to my friend's surname, I was led
to the side entrance.
I signed a form and was instructed to wash my hands. I was impressed by the due diligence. I was then taken to the serene and well-kept garden. It appeared very welcoming, with others socially distanced, yet enjoying the company of apparent loved ones. My friend arrived shortly after I was seated. Her smiles immediately told me she was in good hands. Tea and cake arrived shortly into my visit. Conversation flowed with ease despite her faltering memory. The visit ended far too abruptly (30 minutes). Without a doubt, I will gladly recommend this very professional operation. Looking forward to returning.

Reply from Shaaron Caratella, Admin at Barchester Queens Court Care Home

It is very kind of you to write a review of your experience at Queens Court Care Home. Our meet and greet protocol is, as you rightly point out, an important part of visiting these days and we appreciate your understanding of these infection control measures at this time. I know that your friend enjoyed your visit very much and is looking forward to your next visit.


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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Barchester Queens Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 66 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.928 for Barchester Queens Court Care Home is calculated as follows: ( (707 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 759 Ratings = 4.928

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Queens Court Care Home is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (82)

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Meet the Team (14)

Shaaron

Shaaron Caratella

Job Title: General Manager

Joined: 1998

I joined Barchester Healthcare in 1998. Before that, I worked in the NHS where I developed my passion - Caring for Older People. After I qualified as an RGN, I continued to develop my career by studying BSc in Nursing Studies, a Diploma in Orthopaedics and an MSc in Health Sciences.


The team and I are committed to ensuring that the residents have a good quality of life. This is working with evidence-based practices or projects like nutrition, non-pharmaceutical interventions, and life story work and we advocate the Whole Home Approach Model. We are proud to have consistently achieved good reports and reviews from those who know us. This is a very happy home and you are very welcome to visit us.


Radha

Radha Squires

Job Title: Deputy Manager

Joined: 1996

I am Radha. I have been part of Queens Court since 1996. My journey began here as a care assistant. I have been provided with numerous learning opportunities and I became a Care Practitioner in 2015. Queens Court recognised my capabilities and I was supported to pursue my dream of becoming a Nurse. I graduated the last year in 2019 and currently enjoying exploring the life of a nurse.

Thanks to Barchester Healthcare, Shaaron Caratella (General Manager) and Queens Court Team for all their support during my career progression.


Ivan

Ivan Dos Santos

Job Title: Senior Registered Nurse/Speak Up Champion

Joined: 2019

I have been a dedicated nurse at Queens Court since 2019, committed to providing high-quality care to our residents. My focus is not only on ensuring the well-being of those we care for but also on fostering a strong, empowered, and passionate team. I believe that when staff feel supported and valued, they deliver the best possible care.


As a Speak Up Champion, I actively promote honesty, open communication, and a safe space for everyone to voice concerns and share ideas. Creating an environment where both residents and staff feel heard is essential to maintaining a positive and compassionate care home. I am proud to be part of a team that strives for excellence and continuously works to improve the lives of our residents.


Brundha

Brundha Palanivelu

Job Title: Head of Hotel Services

Joined: 2005

I have been working at Queens Court since 2005. During this period of time, I am a strong advocate of the Whole Home Approach. We implemented this model several years ago. I am delighted to see staff work in different departments, develop their skills and get promoted. But most of all I am passionate about improving the quality of life of my residents. This wouldn’t have been possible without the incredible team that we have here. I enjoy my job as head of hotel services; it has boosted my confidence and inspired me to achieve more.


Rajindra (Kumar)

Rajindra (Kumar) Sewdatnarie

Job Title: Regional Support/Head of Maintenance

Joined: 2006

I have worked for Barchester for over 10 years, where I have gained a wide range of experience in the property services department.


At Queens Court, my responsibilities are to ensure that all statutory requirements are up to date and that safety comes first for everyone in the home.


Abbigail

Abbigail Garraway

Job Title: Admin Assistant

Joined: 1997

I qualified as the first Care Practitioner at Queens Court Barchester Health Care. This is a relatively new role and is very exciting. I support the nurses and contribute to the provision and monitoring of the care of our residents. I am also the training and induction champion for the home.


Emilia

Emilia Bogdanowicz

Job Title: Activities Co-ordinator/Community Engagement

Joined: 2018

We are delighted to introduce Emilia as our Activities Lead. Emilia has been part of Queens Court for some time and is excellent in ensuring our residents have a full and interesting life introducing many new hobbies, activities and experiences!


Anju

Anju Kumari

Job Title: Register General Nurse - Dementia Champion

Joined: 2022

My role as the Dementia Care Champion is pivotal within a Memory Lane Community. Dementia Care Champions receive additional training for the Dementia Care Team and act as coaches within our home. As the Dementia Care Champion for Queens Court. I also work closely with a Dementia Care Specialist to ensure that good Dementia care is being maintained and that any potential 'issues' have a quick resolution.


Samira

Samira Salih

Job Title: Care Practitioner/Continence Champion

Joined: 2014

My role as Continence Champion is to provide support in all areas required to meet the needs of the person experiencing incontinence. It covers assessment, physical support, advice and access to appropriate equipment and supplies, such as incontinence pads.


Imane

Imane Noifi

Job Title: Senior Care Assistant/Dignity Champion

Joined: 2021

My role as Dignity Champion is that support Barchester's commitment to provide high-quality care.


Ensuring that dignity is at the heart of everything we do in our homes. We promote activities within our care home, that encourage colleagues to access and share best practices and stories of success in relation to dignity.


Using appropriate resources that fit our local environment.


Mo

Mo Omojafo

Job Title: Care Practitioner/Palliative Champion

Joined: 2019

My role is to support Barchester's commitment is providing high-quality end-of-life care within our care homes and raise awareness and disseminate knowledge amongst my colleagues to ensure best practices in end-of-life care.


Tisha

Tisha Patel

Job Title: Activities Assistant/Namaste Champion

Joined: 2023

I am Tisha Patel. I am an Activities Assistant.


I love being a part of the Activities Team so that I can make some contribution to making resident's life and daily living better by giving them Namaste Therapy because of my interest in making residents happy.


My role is to give the therapy to the residents. The therapy involves welcoming them, hand massage, head massage, relaxation exercise, breathing exercise, nail care, hydration, sense of touch, sense of flavour, reminiscence, and relaxing in the therapy room with diffusor on with the relaxing essential oils.


Andy

Andy

Job Title: Physiotherapist

Joined: 2022

Andy is loved by the residents, you can meet him in Queens Court on Mondays and Thursdays and conducts individual and group classes.


Kim

Kim

Job Title: Head Chef

Joined: 2010

Kim is an excellent Chef who carefully plans all meals to make them diverse, colourful and delicious.