Romford Grange Care Home

144 Collier Row Lane, Romford RM5 3DU
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9.3 41 Reviews
  • Romford Grange Care Home, Romford
Romford Grange Nursing Home offers skilled and qualified carers for the elderly care related needs of forty-one residents, in a homely atmosphere.

The facility is well-situated for maintaining an independent lifestyle, with extensive expertise that can welcome people with Parkinson's, and cancer and stroke care needs.

Romford Grange carers aim for consistently high standards, while offering access to a varied activities programme and any other health expertise, such as GPs, that their situation might require.

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Care Provided by Romford Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Aryan (National Operations Manager)
  • Admission Criteria
    • Over 65
    • Ages 65+
  • Room Information
    • Single Rooms (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Funding & Fees Guide for Romford Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,450
    • Self-Funded Nursing Care from £1,450
    • Self-Funded Nursing Dementia Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • (these prices are only a guideline, please contact Romford Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Romford Grange Care Home Reviews (41)

Total of 41, showing 41-41
9.3

Romford Grange Care Home has a Review Score of 9.3 (9.277) out of 10, based on 7 reviews in the last 2 years. Over all time Romford Grange Care Home has 41 reviews.

Overall Experience

  • 27
  • 14
  • 0
  • 0
  • 0

Date Published

41
1
1
7
34

Review from Dawn B (Daughter of Resident) published on 29 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to admit I was worried when I realised we could no longer look after mum at home. With all the bad publicity which surrounds care homes, I went in search of one with trepidation. As soon as I walked into the Grange, I knew this was the one. And I was not disappointed. The manager and staff
were very approachable and soon got to know us all by name. My dad visited mum nearly every day and was able to eat his meals with her. He sometimes needed looking after too and the staff were wonderful with him. Mum was not the easiest patient, but the staff were kind and caring. If we had a concern - and we did sometimes - the manager was always available to listen and did his best to rectify any problems. It took time to get to understand each other, but we got there and the care that mum received was wonderful. We could visit any time any day. I saw care being given to others too which was lovely. If you are worried about your loved ones going into the Grange, don't be!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.277)

Overview of Review Score

The Review Score of 9.3 (9.277) out of 10 for Romford Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Romford Grange Care Home is calculated as follows: ( (62 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 83 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.554 Points relating to the number of positive Reviews for Romford Grange Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 7 Positive Reviews ÷ 8.2 = 0.854

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (3)

Sue

Sue Aryan

Job Title: Home Manager

“ I joined the company Romford Grange in September 2022 and I have to say I have settled down pretty quickly. I had to go through every detail at the home and see what was safer and more efficient for the residents, staff as well as the care home. Taking into consideration every complaint and looking for solutions to resolve these issues eventually made staff, residents and family to have to trust me. I show my staff appreciation by celebrating their birthdays and staff of the month. My Aim is to create a happy friendly and safe environment for my residents as well as for my staff. This will only happen if we work as a team at the Romford Grange and I am looking forward to bringing more positive changes to the care home. We are a big happy family.


Shelby

Shelby Harvey

Job Title: Head Chef

I am thoroughly enjoying cooking for our residents, and feel I have already made a difference to their lives when it comes to tasty food and my homemade cakes.


Rhonda

Rhonda Hawkes

Job Title: Administrator

I started my journey with Healthcare Homes in November 2021 and since the beginning I had amazing and helpful colleagues. I love my job, the residents and their families are so nice.