Rowanweald Residential and Nursing Home

1 Weald Lane, Harrow HA3 5EG
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9.9 70 Reviews
  • Rowanweald Residential and Nursing Home, Harrow
Having recently undergone an impressive £4 million refurbishment, Rowanweald looks as wonderful as it feels. But it’s the team, which includes highly skilled nurses, which make this home feel really special.

The team are dedicated to enriching the lives of their residents and their loved ones, who are embraced into life in the home and are welcome to visit at any time. They are passionate about residents having an active role to play in how their home is run and most importantly – having choice.

The home’s resident ambassador is proud of his role and does everything from welcoming new residents to the home and providing feedback to the team, to creating a special spot in the garden for his fellow residents.

There is always so much going on at the home, from gentle exercise sessions and arts and crafts, to gardening and music.

As part of not-for-profit Sanctuary Care’s extensive investment into the home, Rowanweald has a beautifully refurbished hair salon for weekly appointments with a mobile hairdresser. There is also a new café area, which is lovely spot to relax with loved ones.

The residents enjoy home-cooked food prepared by the chef in the dining rooms, with freshly baked biscuits and cakes for afternoon tea. And there are welcoming lounges to relax and enjoy activities.

In the centre of the home is an enclosed courtyard garden, with raised flower beds and seating, plus there is another side garden.

Situated close to a country park, Rowanweald overlooks the High Street of Harrow Weald and has ample parking.

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Care Provided by Rowanweald Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sandor Tamas Fezekas (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Rowanweald Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,508
    • Self-Funded Nursing Care from £1,743
    • RESPITE Self-Funded Residential Care from £1,508

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1508 and for nursing care £1743, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Rowanweald Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Rowanweald Residential and Nursing Home Reviews (70)

Total of 70, showing 41-60
9.9

Rowanweald Residential and Nursing Home has a Review Score of 9.9 (9.858) out of 10, based on 19 reviews in the last 2 years. Over all time Rowanweald Residential and Nursing Home has 70 reviews.

Overall Experience

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Date Published

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Review from Terri (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother has Vascular Dementia and is severely mentally impaired. Following a massive stroke in 2019, she could no longer return to her care home as she needed 24 nursing care. Mum became a resident at Rowanweald. The team are very kind and approachable. We know mum is really well looked after, she’s
safe and secure. It’s been really hard during the pandemic but the manager made sure we could celebrate her 87th birthday together. It was so lovely for us to see her looking glamorous and out of her bed.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you for taking the time to review our home, it is so appreciated by our team.


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Review from Elizabeth H (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From when my mother entered Rowanweald in August 2020 until she passed away in January 2021, she was treated with kindness and respect by all the staff. Although she was nursed in bed for the most part, many of the staff took time to talk with her and listen to her stories and also asked me about her
life. While updates about her health were necessary, it was equally important to know about her state of mind. Being able to visit in the last days of her life meant a lot. Regular informative emails were sent by the manager.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you for your kind words and feedback. We are very sorry to hear of the passing of your mother - I am sure she will be missed by the whole team.


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Review from J C (Sister of Resident) published on 25 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our sister was very happy, and well looked after.
We were kept informed of her health and well being throughout her stay.
Although her condition worsened, she was always pleased to see us and cheerful.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you for your review, your kind words are so appreciated by our team. Best wishes, Fae


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Review from Frances W (Daughter of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to praise the home for the wonderful care my mother is receiving and the support relatives are getting at these difficult times. It’s hard not being able to visit more than we can but understand the reason why. This is made easier knowing my mum is getting wonderful care, support and company.
I can’t thank them enough.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you for taking the time to review our home and for such kind words - we really are looking forward to resuming visiting in the future. Best wishes, Fae


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Review from Graham L (Son of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was already in a Sanctuary Residential Home but fell and broke his hip last Christmas while in my care at my home. Following a spell in hospital, he transferred to Rowanweald Residential and Nursing Home and over time, although very frail, has recovered fantastically well. This improvement is no
doubt down to the wonderful care given to him by the staff from top to bottom at the Home. My dad is happy and comfortable, receiving the attention deserved.
A special note of thanks must go to the leadership team at Rowanweald who run a very happy, caring and efficient team.
I am aware a complete refurbishment was started just before Dad moved into the home. Unfortunately, this halted when the first COVID-19 'Lockdown' began. It is hoped the work will restart soon. I am sure the 'Cleanliness' and 'Rooms' grading will then rise.
Overall, I must again commend all the staff for the care they provide for Dad - Thank you so much. I would have no hesitation recommending Sanctuary to others.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you for taking the time to review our home - it is reassuring to hear that Dad is doing well and has improved since being with us at Rowanweald. Best wishes, Fae.


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Review from Kevin R (Son of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the day Mum arrived, it felt like home from home. As always, any kind of change can be daunting, but with the help of everyone, Mum's induction was wonderful. The level of engagement is tremendous and would happily recommend this home to anyone found in the same position.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you so much for such a lovely review, our team will be so pleased. Best wishes, Fae


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Review from Thomas W (Husband of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came to Rowanweald in November 2019 as she has many needs, including dementia, and requires a lot of physical assistance. I have found all members of staff at Rowanweald to be extremely helpful and very kind to my wife. I was worried about leaving my wife in a care home, but honestly feel she
is being well cared for in the best place for her.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words about our home and team. It is lovely to hear you have peace of mind with your wife now in our care. Best wishes, Fae


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Review from S W (Daughter of Resident) published on 11 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a respite care resident in Rowanweald between February and August. The staff were unfailingly kind and considerate throughout her stay and kept in regular contact with us. Our family were very impressed with the care she received and we have no reservation in recommending Rowanweald Residential
Home.

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Review from Janet A (Daughter of Resident) published on 11 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I could not be happier with the care that Dad is receiving. Everyone I have met at Rowanweald has been caring, thoughtful and responsive – the team are simply the best. I live some distance away and I am given peace of mind knowing that someone is caring for Dad and always looking out for him. At 98-years-old
plus Dad has even got used to using FaceTime thanks to Rowanweald. In these difficult times, Rowanweald has clearly and consistently kept me up to date with everything, and I feel confident that they are truly professional in everything they do.

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Review from Andrew A (Grandson of Resident) published on 10 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Rowanweald provides an incredible service and genuinely cares. They go the extra mile in all aspects of their job - and that has been especially so during the Coronavirus pandemic. Although they had to halt personal visits for a time, they adapted, offering video calls and that alike. All
the staff are incredibly friendly, as well as good at their job. They form real relationships with the residents and their relatives, and it's always a pleasure to visit.

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Review from M D (Son of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff carers, management and activities to be wonderfully kind, dedicated and caring to my father and our family. It felt like one big home and I will be eternally grateful as my father loves his time at Rowanweald and was cared for and was very happy. Thank you.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you for such kind words about our home. It is wonderful to hear how happy your father was with us at Rowanweald. Best wishes.


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Review from V L (Daughter of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care provided at Rowanweald Residential and Nursing Home excellent from the nursing staff down to the cleaning staff. My mother was treated with the utmost care and respect during her 6-month stay and the staff treated us all like family. The home was clean and well-staffed and expertly
run by the manager who is just wonderful.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you for your lovely review, Stavros and the team will be so pleased to hear your kind words. Best wishes, Fae.


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Review from W M (Husband of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied with the care given to my wife as a resident in the care home. The staff was very pleasant and accommodating nothing was too hard for them to do when a request was made. They were very professional in their dealings with me and my wife. Nothing was too hard for them to accommodate.
I would like to take this opportunity to thank all the staff for all they have done for my wife, myself and my friends we are all very grateful. Thank again!

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you so much for your lovely feedback. I will be sure to pass this onto the team. Best wishes.


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Review from Giles S (Son of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents were looked after at Rowanweald and the standard of care was excellent. The staff were fantastic and treated my parents with great kindness and patience. I would highly recommend this nursing home.

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Review from Lionel B (Son of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, extremely good but not enough (or any) activities on Magnolia Ward and no dental care provision.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Dear Lionel, thank you for your kind words about our home. I will be sure to pass your feedback onto Stavros and the team. Best wishes, Fae


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Review from A B (Son of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in Magnolia and is being very well cared for by the lovely staff.
They have developed a very good relationship with her and are considerate, attentive, supportive and treat her with great respect.
My brother and I are kept well informed about mum's status and we are both very pleased
that we chose Rowanweald as mum's home.
All the staff are wonderful and I would particularly like to thank them for their care and support.
A few more activities would be welcomed with some of them held in Magnolia.

Reply from Fae Doherty, Senior Marketing Officer at Rowanweald Residential and Nursing Home

Thank you for your kind words about our home. Your feedback is truly invaluable to our team and to the care we provide so it is much appreciated. I will pass your feedback in regards to activities onto the manager and the team. Best wishes, Fae


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Review from I C (Son of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found Rowanweald a very caring and supportive environment. We are kept up to date with Mum's needs and health issues. Staff are very responsive, friendly and caring.
Having visited other homes, we would be very happy to recommend Rowanweald.

Reply from Fae Doherty, Marketing Officer at Rowanweald Residential and Nursing Home

Dear Ian, thank you for your kind feedback about Rowanweald and the care our team provide. I will be sure to pass this onto Stavros and the team. Best wishes,


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Review from G B (Son of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum liked the home and appreciated what was being done for her. During her final days, the home made her comfortable and helped her, and the family. Any questions the family had were always resolved quickly and to the family's satisfaction. The home is bright and cheerful and has recently been redecorated.
We are very glad Mum stayed at Rowanweald.

Reply from Fae Doherty, Marketing Officer at Rowanweald Residential and Nursing Home

Dear G B, thank you for your feedback. I am very sorry to hear of the passing of your mother however I am glad that she enjoyed her time with us, and was well cared for. I will be sure to pass your kind words onto the manager and the team. Best wishes, Fae


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Review from Una J (Niece of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my uncle, ahs been a resident we have been more than happy with the treatment he has received all the staff we have dealings with are very helpful, kind and considerate and have the residents and relatives best interest at the fore.

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Review from Joan T (Daughter of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is beautiful light and has a lovely warm and welcoming receptionist. The staff on the Magnolia suite where my mother is a resident, are the most caring and happy people I have ever met. They have great patience and have become really great friends. I always look forward to visiting my
mother every second day, she is well looked after by the lovely carers and we are always given tea and biscuits.
I have also made good friends with the residents and their families.
I can't thank everyone enough for keeping my mother safe and happy.

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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Rowanweald Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Rowanweald Residential and Nursing Home is calculated as follows: ( (188 Excellents x 5) + (31 Goods x 4) ) ÷ 219 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rowanweald Residential and Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (2)

Dorothy

Dorothy Grant

Job Title: Activities Coordinator

Joined: 2005

Our residents mean a lot to me – they are like family. You always want to do your best for your family and that’s how I feel about our residents.


We are always playing music and it’s amazing when you hear the residents singing along with you. It feels so good that you are reaching them and connecting. It’s a lovely feeling and it makes my job so worthwhile.


Mercy

Mercy Cabales

Job Title: Nurse

Joined: 2021

Mercy moved to England from the Philippines to join the home in 2021.


“I believe it is my calling to be a nurse. My residents are like a family away from home – and their families have given us their trust to care for them. I’m very proud and happy.


“The residents are like an extended family, and I treat them as I would my own parents and family members. It’s about caring and giving your heart and promoting their quality of life.”