Sloane House Nursing Home

28 Southend Road, Beckenham BR3 5AA
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8.4 21 Reviews
  • Sloane House Nursing Home, Beckenham
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Care Provided by Sloane House Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Radina Peycheva (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Sloane House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,800 – £2,500
    • Self-Funded Residential Dementia Care £1,800 – £2,500
    • Self-Funded Nursing Care £1,800 – £2,500
    • Self-Funded Nursing Dementia Care £1,800 – £2,500
    • RESPITE Self-Funded Residential Care £1,800 – £2,500
    • RESPITE Self-Funded Residential Dementia Care £1,800 – £2,500
    • RESPITE Self-Funded Nursing Care £1,800 – £2,500
    • RESPITE Self-Funded Nursing Dementia Care £1,800 – £2,500
  • (these prices are only a guideline, please contact Sloane House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions


  • Parking

  • Free parking on site


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Sloane House Nursing Home Reviews (21)

Total of 21, showing 1-20
8.4

Sloane House Nursing Home has a Review Score of 8.4 (8.403) out of 10, based on 2 reviews in the last 2 years. Over all time Sloane House Nursing Home has 21 reviews.

Overall Experience

  • 12
  • 7
  • 2
  • 0
  • 0

Date Published

21
1
1
2
19

Review from J F (Grandson of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough gratitude for the care my grandmother received at Sloane House Nursing Home. The staff was incredibly compassionate and attentive, treating her with dignity and respect at all times. They went above and beyond to ensure her comfort and well-being, providing personalised care
that truly made her feel at home. The facilities are clean and welcoming, and there are plenty of activities to keep residents engaged. It's a relief to know that my grandmother was in such good hands. Highly recommend Sloane House to anyone seeking excellent care for their loved ones!

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to write such a lovely review for The Sloane Nursing Home. We are very lucky to have such a great team. I will pass on your comments to the team.


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Review from Lorraine F (Niece of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing nursing home. The care, respect, kindness, and empathy that they gave my elderly aunt was exceptional. My aunt was bed-bound, doubly incontinent and in advanced stages of dementia.
I tried to visit weekly and without fail a member of staff be it management, nursing staff, carers, or
even the chef would pop their head in and my aunt would give a warm smile, this made my life easier knowing that she was happy. My aunt always looked clean and smelled fresh, I felt that the team at Sloane Nursing Home really knew my auntie, even though she was unable to verbally communicate her needs.
The communication from the management team is to be praised, I would receive regular updates be it GP visits, updating her medication or just about her well-being.
If you are looking for a nursing home that can care for your loved ones as you would yourself. This is the place. It has a warm homely feel and you are made to feel welcome. I would have rated them excellent.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to write an amazing review. We are very lucky to have a great team at The Sloane Nursing Home. We will pass on your comments to the home.


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Review from A W (Grandson of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sloane is a very welcoming home with staff who seems to genuinely care. My grandmother has a lovely, bright and airy room and has really enjoyed her time so far. She has made some good friends and enjoys spending time with them and the staff during activities. I have always found the staff friendly,
approachable and informative.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to write a review. I will pass on your lovely comments to the staff.


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Review from A B (Daughter of Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Sloane House Nursing Home came into play with our family when our mother developed an acute medical condition requiring surgery. She was admitted in serious pain, which Sloane House got under control very quickly, preparing her for her procedural post-surgery recovery. All this was done during Coivd-19.
We cannot speak more highly of their kindness and professionalism to our mother and all our family. As a result, our mother is fully cured and living in her own home totally independently aged 88.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to write a review.
We are very delighted that you are pleased with the care your mother received at The Sloane Nursing Home, and we will pass on your kind words to the staff.


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Review from Patricia P (Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home to have all that I need to make my future happy and the family share my view on this. I had doubts coming into nursing care but I need not have worried. It's the complete package for me. Hope I last for many years here. My room is 100% what I wished for. Envy of my friends who are in
lesser nursing homes.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to write a review. We are very pleased you are happy with The Sloane Nursing Home and hope you continue to enjoy your new home. We will pass on your lovely comments to the staff.


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Review from N H (Son of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Sloane Nursing Home was chosen for my mother as a first visit it had a warm, caring, clean look and feel to the place. The staff were friendly and courteous from the onset and throughout mums time there. She was well cared for and her needs were attended to and provided during her stay.
The staff
were professional and polite at all times. We are extremely grateful for their care and attention while mum was there.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to write a review. We are pleased you were happy with the care your mother received. We are fortunate to have great staff at The Sloane Nursing Home and I will pass on your lovely comments to the home.


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Review from Louise D (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that the Sloane provides for my mum is exceptional. I have not seen her so happy in years!

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to write a review.
We are pleased your mother is so happy and we will pass on your lovely comments to the staff at The Sloane Nursing Home.


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Review from Jan B (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The majority of the staff at The Sloane are very nice. They are kind, caring and polite but overall very good care.
I have found only one thing that does worry me a little and that the length of time it takes from a patient/resident asking to go to the toilet for them to actually be taken but other
than that a very caring home in general.

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Review from V R (Sister of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is happy and well looked after.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to write a review. We are very pleased you and your relative are happy with the care they are receiving. We will pass on your comments to the staff.


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Review from Charles C (Resident) assisted by family/friend published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff are wonderful. I am happy and comfortable here.

Reply from Mandy Finn, Nursing Director at Sloane House Nursing Home

Thank you for your lovely comments. I am pleased that you are happy with The Sloane and will pass your comments on to the staff.


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Review from Kenneth R (Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My arrival at the Slone House Nursing Home followed a heart attack and a lengthy stay in hospital. I came intending it to be a temporary abode for respite care, pending a return to my former home. It soon became clear that I could not survive there without considerable support (I am a widower). I have
remained at the home now for over a year, my immediate family now all being resident in Australia. I am very happy here and hope to spend the rest of my days here. The permanent staff are all very friendly and clearly dedicated to their work, sometimes in difficult circumstances. The ratings I have given below explain why I am content. Food and drink are downgraded slightly because of my own dietary restrictions, but I have no complaints.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for your kind words which I will pass on to the staff. I know that everybody is very happy that you have settled in so well.


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Review from G C (Daughter of Resident) published on 10 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident has been a resident at the Sloane for 1 1/2 years. The start of Mum's stay was difficult due to a major change in her surroundings and the people around her. As time has gone on I feel that Mum is in good care and we are all looking out for her best interest. At times,
there has been issues and problems that I have brought to the Managers attention and she communicates well.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to complete a review card. I will pass on your comment to the staff.


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Review from Trevor R (Son of Resident) published on 4 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother went into this care home she was accommodated in a newly-built extension. The room is excellent with a hospital bed, new furniture, TV and en-suite bathroom.
Staff are very friendly and engage well with my mother and although she has dementia, she responds positively to this stimulation.
Regular entertainment is organised and if the weather is fine, staff will take residents into the very nice garden.
In the two years that my mother has been in this care home, I think her general well-being has improved. The home has an excellent care monitoring program and I feel comfortable that my mother is in a caring environment with all the support she needs.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you so much for taking the time to complete a review. We are pleased you are happy with the care your relative is receiving. We will pass on your comments to the staff.


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Review from Katharine R (Daughter of Resident) published on 3 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father reports being happy and well cared for. His health has picked up considerably since he entered and he is very happy with the selection of recreational activities and outings that he has received.

Reply from Anita Rodriguez, Admin at Sloane House Nursing Home

Thank you for taking the time to write this review. We are pleased your father is happy at The Sloane Nursing Home. We will pass on your kind words to the staff.


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Review from Edward F (Nephew of Resident) published on 29 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend the Sloane House Nursing Home. They have very caring staff, excellent hygiene standards, a beautiful premise and they create a very social and happy environment.


I think they treat residents with a lot of respect.


Individual rooms are of a high standard and medical attention

is very professional. I can also speak highly of the entertainment and events they organise for residents.

Reply from Mandy Finn, Nursing Director at Sloane House Nursing Home

Thank you very much for your kind words. I am pleased that you are happy with The Sloane and will pass your comments on to the staff.


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Review from Michael (Son of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I believe the Sloane House Nursing Home is reasonably good in comparison with other homes, but the sector is notoriously costly. I feel that the quality of meals could be raised. Although staff have gone out of their way to cater for my mother's gluten and lactose intolerance, the general standard is
average and breakfasts have been poor.


I believe that the standard of facilities is adequate but the amount of activities has gone down recently, unfortunately. I also believe that one cannot expect residents with dementia to give clear answers to questions as to what they would like and feel that consulting relatives and friends who knew them when they were active would help. I think widening the scope of entertainment including CDs of musical artists they liked and film DVDs would promote better cognition.


I also believe that nursing and caring are low paid professions, but management is not - so I think it might be advantageous to look at reducing wage differentials realistically.


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Review from T R (Son of Resident) published on 3 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home could do with some more staff. My mum is treated very well.

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Review from J F (Friend of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Rude, unhelpful staff. Surly. I was given the impression I was a real nuisance and I should be in my own home, not visiting my dear friend.

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Review from D V (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been well cared for in Slone House for a year and she is very happy.


My only concern is that on Sundays the standards fall a bit.


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Review from S M (Friend of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This review is based on 2 x3 hour visits in June and August. I visited the resident in her room and was included in arrangements for lunch which was very positive in every aspect. I was impressed with staff's care of the residents who were universally treated with dignity and respect. This attitude
is embedded in the staff team. They were very complimentary about new management and understands the role of management.

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Current Review Score: 8.4 (8.403)

Overview of Review Score

The Review Score of 8.4 (8.403) out of 10 for Sloane House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sloane House Nursing Home is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.403 Points relating to the number of positive Reviews for Sloane House Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 2 Positive Reviews ÷ 7.2 = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (0)

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Frequently Asked Questions about Sloane House Nursing Home

What types of Care is Sloane House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sloane House Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Sloane House Nursing Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Sloane House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sloane House Nursing Home to the centre of Beckenham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.