This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Southgate Beaumont Care Community has a Review Score of 9.9 (9.948) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Southgate Beaumont Care Community has 58 reviews.
Review from Michael C (Brother-in-law of Resident) published on 2 November 2022
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Reply from Beatrice Godfrey, General Manager at Barchester Southgate Beaumont Care Community
Thank you for your review. Your kind words have been passed on to the team.
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Review from C A (Respite Resident) published on 9 September 2022
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Review from P M (Respite Resident) published on 3 August 2022
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Reply from Beatrice Godfrey, General Manager at Barchester Southgate Beaumont Care Community
Thank you for your review. I will pass on your kind words to the entire team. It was a pleasure that we were able to care for you. It is nice to know all the hard work and dedication the team put in is recognised.
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Review from P E (Daughter-in-law of Resident) published on 20 January 2022
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Reply from Beatrice Godfrey, General manager at Barchester Southgate Beaumont Care Community
Thank you for your review. I will pass on your kind words to the entire team. It was a pleasure that we were able to care for your loved one. It is nice to know all the hard work and dedication the team put in is recognised.
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Review from P S (Respite Resident) published on 25 November 2021
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Reply from Beatrice Godfrey, General Manager at Barchester Southgate Beaumont Care Community
Thank you very much for your review. I will pass your kind words to the team, It was such a pleasure to look after you.
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Review from K D (Relative of Resident) published on 25 October 2021
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Reply from Beatrice Godfrey, General Manager at Barchester Southgate Beaumont Care Community
Thank you for your kind words., I will pass it to the entire team. It was a pleasure that we were able to look after your relative at the age of 101. She will be remembered fondly.
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Review from J M (Respite Resident) published on 1 October 2021
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Reply from Beatrice Godfrey, General manager at Barchester Southgate Beaumont Care Community
Thank you very much for your kind words. It was our pleasure being part of your very special celebration and delighted you enjoyed your stay at Southgate Beaumont. We are very proud of our team, and it is nice to know all the hard work and dedication the team put in is recognised.
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Review from K B (Daughter-in-law of Resident) published on 1 October 2021
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Reply from Beatrice Godfrey, General manager at Barchester Southgate Beaumont Care Community
Thank you for your review. I will pass on your kind words to the entire team. It was a pleasure that we were able to care for your mother-in-law. It is nice to know all the hard work and dedication the team put in is recognised.
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Review from J H (Friend of Resident) published on 1 October 2021
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Reply from Beatrice Godfrey, General manager at Barchester Southgate Beaumont Care Community
Thank you Janet for your kind words and the 5* review overall. It is nice to know all the hard work and dedication the team put in is recognised. We are very proud of our team and the care and support we give.
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Review from Jenny C (Regular Volunteer) published on 29 June 2021
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Reply from Beatrice Godfrey, General Manager at Barchester Southgate Beaumont Care Community
Dear Jenny
Thank you very much for your review. We value all the reviews we receive and we use the information to help improve the service. Our aim is to provide the highest standards of care and we appreciate the time you have taken to complete the review.
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Review from Aktan E (Daughter of Resident) published on 9 June 2021
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Reply from Beatrice Godfrey, General Manager at Barchester Southgate Beaumont Care Community
Thank you very much for the review. We value every feedback back we get as our aim is to provide the highest standards of care. We are happy that your mum has settled in well and is enjoying staying at Southgate Beaumont.
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Review from Daphne M (Resident) published on 5 June 2021
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Reply from Beatrice Godfrey, General Manager at Barchester Southgate Beaumont Care Community
Thank you for your review. We value all the feedback we get and we use this to help improve the service. We are happy to learn that you felt welcomed and that the staff were helpful, cheerful and encouraging. This is what we expect. We hope that you will continue to enjoy living at Southgate Beaumont.
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Review from E L (Niece of Resident) published on 18 January 2021
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Reply from Beatrice Godfrey, General manager at Barchester Southgate Beaumont Care Community
Thank you very much for your review. Your feedback will be used positively to ensure that the highest standards of care are maintained at Southgate.
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Review from J L (Daughter-in-law of Resident) published on 4 September 2020
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Reply from Beatrice Godfrey, General Manager at Barchester Southgate Beaumont Care Community
Thank you very much for the review. Our aim is always to provide the highest standards of care. Your feedback is greatly appreciated, and we will use this to improve our service.
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Review from J D (Niece of Resident) published on 23 June 2020
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Reply from Tsitsi Godfrey, Manager at Barchester Southgate Beaumont Care Community
Thank you very much for the review and your comments. We always aim to provide the highest standards of care and your review is greatly appreciated.
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Review from V B (Great-Niece of Resident) published on 23 June 2020
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Reply from Tsitsi Godfrey, Manager at Barchester Southgate Beaumont Care Community
Thank you for your review. We always aim to provide the highest standard of care. Your review is very much appreciated.
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Review from B R (Nephew of Resident) published on 28 May 2020
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Reply from Beatrice Godfrey, Manager at Barchester Southgate Beaumont Care Community
The team at Southgate would like to say thank you very much for your kind words. We aim to provide the highest standards of care and welcome and appreciate your comments.
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Review from K B (Son of Resident) published on 11 October 2019
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Review from Carol F (Daughter of Resident) published on 4 September 2019
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Review from Andrew K (Son of Resident) published on 20 August 2019
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The Review Score of 9.9 (9.948) out of 10 for Barchester Southgate Beaumont Care Community is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.948 for Barchester Southgate Beaumont Care Community is calculated as follows: ( (201 Excellents x 5) + (11 Goods x 4) ) ÷ 212 Ratings = 4.948
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Southgate Beaumont Care Community is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Dec 2019
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Job Title: General Manager
Joined: 2013
I joined Barchester Healthcare Ltd in 2013 as the General Manager of Southgate Beaumont and I am responsible for managing the quality of the care, the staff, and the environment. We aspire to be the most respected home in the area. My passion is to ensure that our residents are provided with premium care, respect, dignity and support to enable them to live a healthy and enjoyable life.
Job Title: Deputy Manager
Joined: 2013
Hella, I am Shiela and I am Deputy Manager at Southgate Beaumont. I am also a registered nurse. I am pleased to provide the best possible care from both the management and care side that Barchester offers to all our residents and visitors.
Job Title: Clinical Lead Nurse
Joined: 2015
Andrea has been with Southgate Beaumont from 2015. Andrea has 8 years worth of experience as a Clinica Lead Nurse. She manages the Clinical side of things for the whole home. Andrea is caring and she has a fantastic relationship with Residents and Families.
Job Title: Registered Nurse
Joined: 2017
Hello, my name is Prisca and I joined Southgate Beaumont in 2017. Nursing is a profession that I have always wanted to pursue from an early age. Nothing fulfils me more than putting a smile on a resident's face. Being a nurse brings me so much joy. My passion is delivering first-class nursing ensuring everyone receives a high standard of care.
Job Title: Home Administrator
Joined: 2019
Hello I am Veronica, I am the home administrator here at Southgate Beaumont. I joined Barchester in 2019 as a receptionist and administration assistant. I was delighted to take on the role of Home Administrator in 2023.
I have a degree in business and Human resources management and really enjoy my role.
I love working with the residents and their loved ones and I am very proud to be part of the Southgate Beaumont family.
I look forward to meeting you soon.
Job Title: Care Assistant
Joined: 2015
My name is Anna and I have been working at Southgate Beaumont since 2015. I enjoy working with all the staff team, residents and relatives supporting each other.
Job Title: Hairdresser
Joined: 2012
Hi there, my name is Coulla. This is me doing what I enjoy best. Residents look forward to Thursdays and Friday for a hairdo. I enjoy seeing the beautiful smiles of our residents after a hairdo.
Job Title: Senior Carer
Joined: 2018
Hi, I am Ana V working at Southgate Beaumont Care Home in the care department assisting my residents in enjoying the fullest experience of their lives with Barchester.
Job Title: Life Enrichment Team
Joined: 2020
Hello, my name is Zoe, I have been in the life enrichment team at Southgate Beaumont since December 2021.
I am originally from Liverpool and moved to London in 1997 after being accepted at Mountview Theatre school. After graduating I worked as an actress and accomplished voiceover artist for many years. I also have a vast amount of customer service experience, working in many West End Theatres, as Cabin crew for Virgin Atlantic and at Claridges hotel in Mayfair.
Zoe has a passion for making strong connections with people and creating lasting memorable experiences.
My role here at Southgate Beaumont is to ensure our residents lives are packed full of enriching and interesting activities. We provide a wide range of both home-led and community-led activity for all residents as well as personalised and individual hobby and interest-focused events. Our programme ranges from cocktail making, to art history talks, exercise sessions as well as fine dining dinner parties catered for by our chefs
I have made lots of lovely new friends at Southgate Beaumont care home and look forward to making many more.
Job Title: Head Chef
Joined: 2019
Hello my name is Daniel and I am Head Chef at Southgate Beaumont
I love being a Chef and my interest in cooking came from helping my mum when I was growing up.
I went to Crawley College to do an NVQ in Catering and Hospitality and took on a work placement in a prestigious hotel in Sussex
After qualifying as a Chef I moved to London in 2001 and worked in various gastro pubs and restaurants within The Conran Group. I also worked at Soho House and cooked for many high-profile celebrities.
I have been working at Southgate Beaumont since August 2019 as Head Chef and love being part of the team. In January 2022 I was invited to attend the Barchester Chef Academy where I am involved in the coaching and support of trainee chefs across the Barchester Group Jan 2022
I really enjoy meeting and getting to know residents. It makes me very happy to see the delight and enjoyment my food brings to people.
I look forward to meeting you soon.
Job Title: Nurse
Joined: 2012
Hello, my name is Teresa and I am the Dementia Champion at Southgate Beaumont.
I joined Barchester in 2012.
I have been a nurse for over 15 years now and really enjoy my job.
I am here to help with any worries and offer support to residents or their families, currently living with dementia.
Job Title: Head of House Keeping
Joined: 2016
Hello, I am Patricia and have been at Southgate Beaumont since 2016. I joined the team as a housekeeping assistant and now oversee the team as the Head of Housekeeping and manage the daily running of laundry, washing, ironing and labelling of clothing. I work with lovely hard-working colleagues, and love getting to know the residents at Southgate Beaumont. I really enjoy my role and take much pride in ensuring the home is well looked after. and beautifully clean. I look forward to welcoming you in our home
Job Title: Care Practitioner
Joined: 1999
Hello. My name is Guyatri and I have worked at Southgate Beaumont since 1999.
My first role was as a Care Assistant, then later I developed my studies and was promoted to a Senior Carer. I have now completed an NVQ for a Care Practitioner and now work alongside nurses. I love being part of the Southgate Beaumont family and I am very proud to be part of such a great team.
I am very dedicated to ensuring our residents are provided with high-quality care and look forward to welcoming you into our home to experience the same.
Job Title: Head of Maintenance
Joined: 2018
Hello,
My name is John and I have just recently been promoted to the Head of Maintenance, after assisting in the department for some time. I joined Barchester in 2018 and take pride in dedicating and committing myself to supporting all the residents.