Stamford Care Home

21 Watermill Lane, Edmonton, London N18 1SH
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9.4 64 Reviews
At Stamford, the team are trained in nursing and residential care, dementia care, palliative, post operative convalescence and respite care. They are also experienced in tailoring support for adults with challenging behaviour, including for younger adults with a physical disability. Advanced bookings are available.

Spacious bedrooms and living areas are ideal for residents with a disability, en-suite and decorated to achieve a relaxing atmosphere. There are call systems and TV points in bedrooms which clients are welcome to personalise.

Diet is assessed shortly after arrival and meals are made from freshly-sourced produce. There are hot and cold alternatives available and a choice of dining with other residents or in the privacy of bedrooms.

There is a real sense of community at Stamford. Games, reminiscence sessions and trips to the parks are included in a varied activities programme, with the home committed to supporting personal interests.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Stamford Care Home.
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Care Provided by Stamford Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Joyce Chisanga (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Stamford Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Stamford Care Home Reviews (64)

Total of 64, showing 1-20
9.4

Stamford Care Home has a Review Score of 9.4 (9.418) out of 10, based on 16 reviews in the last 2 years. Over all time Stamford Care Home has 64 reviews.

Overall Experience

  • 39
  • 22
  • 3
  • 0
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Date Published

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Review from D H (Son of Resident) published on 11 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy here at Stamford and is very settled and staff are friendly.

Reply from David Mclean, Customer Service Adviser at Stamford Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Mum in our care and she is settled in the home. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Review from V P (Son of Resident) published on 11 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy with the way he is treated. He enjoys the food and the activities, he enjoys the company with the other clients.

Reply from David Mclean, Customer Service Adviser at Stamford Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after, and to hear that your father is happy is settled in the home is nice to hear. We hope to continue providing your father with the best possible care and we look forward to seeing you again soon.


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Review from L H (Son of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad seems to be ok and well and is happy. He also enjoys his dinners and don't seem to worry now where he is.

Reply from Maria Ricketts, Customer Care Adviser at Stamford Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your dad in our care. We hope to continue providing your loved one with the best possible care.


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Review from D L (Daughter of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always freidnly and approachable. Mum is very relaxed and happy.

Reply from Maria Ricketts, Customer Care Adviser at Stamford Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.


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Review from Bedros A (Son of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for nearly a year. We are very happy with the care and attention she has been receiving.
The staff are very patient and attentive to her every needs.
I don't think we could have looked after or cared for my mother any better ourselves if she were living with us.
I
visit her very frequently - every other day - and when I leave her after my visit, I know that she is in good hands and don't worry about her.

Reply from David Mclean, Customer Service Adviser at Stamford Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words like "very patient" and "attentive" being used to describe our care. We hope to continue providing your mother with the best possible care and we look forward to seeing you again soon.


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Review from L S (Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy here.

Reply from David Mclean, Customer Service Adviser at Stamford Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.


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Review from Steven W (Husband of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all the staff and management at Stamford Care Home for everything they do for my wife. This helps me 100% through many difficult moments.

Reply from Fran Donno, Customer Service Adviser at Stamford Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time and it is lovely to hear that you can feel at ease knowing that your wife is looked after and well cared for. It is always wonderful to hear when loved ones are happy and content. If there is anything possible we can do to make your wife's stay as comfortable as possible, please do let us know.


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Review from T T (Son of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Stamford Care Home. The overall standard of care is excellent, care and support is very good.
In my opinion, the care package that Stamford Care Home provides is excellent, I would definitely recommend to friends and family.

Reply from Fran Donno, Customer Service Adviser at Stamford Care Home

We appreciate you taking the time to leave us your review. It is so lovely to hear that you are impressed with the high standards of care and support provided at Stamford Care Home. It is always wonderful to hear words like 'excellent' being used to describe our care. Thank you for choosing Stamford Care Home for your loved one's stay.


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Review from R M (Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are brilliant. The food is very good and plenty of it.

Reply from Fran Donno, Customer Service Adviser at Stamford Care Home

Thank you for your lovely review. We are pleased to hear that you are impressed with the high levels of care provided at Stamford Care Home and we hope Stamford Care Home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like you received the best possible care.


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Review from C L (Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Grace Langfield, Customer Service Adviser at Stamford Care Home

Thank you for your feedback. Please let us know if there is anything else we can do to make Stamford care home as comfortable as possible for you.


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Review from S P (Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are excellent and caring and pleasant. My experience is good.

Reply from Grace Langfield, Customer Service Adviser at Stamford Care Home

Thank you for taking the time to leave your review. We are happy to hear that you have such a positive experience at Stamford care home and if there is anything else we can do to improve on your stay please do let us know.


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Review from H A (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Stamford Care Home for just over two years.
He is well looked after, seems to be clean and well-dressed whenever I visit him. Furthermore, his room and bed are always clean.
My family and I are incredibly grateful to the wonderful staff and the amazing care they provide.
Thank you Stamford Care Home.

Reply from Grace Langfield, Customer Service Adviser at Stamford Care Home

Thank you for taking the time to leave your review. We are very happy to hear you have felt so at ease with your dad in our care home the past two years, and feel he is very well cared for by our staff. We will certainly pass your comments on to the manager.


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Review from J H (Daughter of Resident) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A male member of staff went out of his way to find one of Mum's hearing aids that went missing on Thursday 5th October. He went to the laundry area and searched for the hearing aid and it was then found. We were so pleased that he found it. He also very kindly lent me his phone charger. Mum is on the
second floor in Stamford and has dementia. She receives good care from the staff.

Reply from Eden Tomlinson, Customer Service Adviser at Stamford Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


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Review from S R (Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience here has been great. I cannot fault the home. My family can come and visit me at any time. I'm always treated with respect in the home.

Reply from Eden Tomlinson, Customer Service Adviser at Stamford Care Home

Thank you for your kind words. We hope Stamford Care Home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your stay as comfortable as possible.


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Review from Wendy B (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m happy I chose this home for my mum who has dementia, they are very caring and my mum always looks clean and tidy. One of the carers who works weekends has been there for twenty years, so that says it all really.

Reply from David Mclean, Customer Service Adviser at Stamford Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing her with the best possible care and we look forward to seeing you again soon.


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Review from R R (Brother of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and the nurses displayed passion and care for their work. The care that was delivered was very professional and caring, with a high standard. That gave us peace of mind with the care that our sister is being given.

Reply from Rebecca Kellegher, Customer Service Adviser at Stamford Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your sister in our care, and we hope to continue providing your loved one with the best possible care.


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Review from Alison P (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience with Stamford Care Home. The staff are patient, respectful and understanding. It was a hard decision for my family to have Mum in the care home, but we now know this was the right decision as Mum's physical and mental health has improved and her life has likely been extended as
a result. Nothing but praise for the wonderful staff who treat Mum like their own family!

Reply from Fran Donno, Customer Service Adviser at Stamford Care Home

Thank you for taking the time to leave your kind review. It is always lovely to hear words such as "patient" and "understanding" being used to describe our care. We are so happy to hear that you and your mother feel like a part of our Stamford family. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from P G (Wife of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of my husband being at Stamdord Care Home has been very positive. I am very happy with the level of care he is receiving. The staff are very friendly, helpful with excellent interpersonal skills and very caring. I feel reassured from my observations of the care my husband is getting that
I can go home without worrying about him.
Overall, excellent patient care and very thankful to all the staff.

Reply from David Mclean, Customer Service Adviser at Stamford Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your husband in our care, and it is always nice to hear from family members feel like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review from D D (Nephew of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We always found the home to be warm and all the staff were always very friendly. My uncle was happy and comfortable and enjoyed talking and joking with the staff. He put on weight while he was here compared to living alone in a bedsit.

Reply from David Mclean, Customer Service Adviser at Stamford Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one was cared for and looked after. Thank you for choosing Stamford for your stay.


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Review from E L (Nephew of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to say thank you to all the staff at Stamford Care Home, who are taking such good care of my aunt. I am very pleased with the care they are providing for her, as I know she is in safe hands.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Stamford Care Home

Thank you for taking the time to leave us a review. I will pass your thanks on to the whole team.


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Current Review Score: 9.4 (9.418)

Overview of Review Score

The Review Score of 9.4 (9.418) out of 10 for Stamford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.529 for Stamford Care Home is calculated as follows: ( (109 Excellents x 5) + (71 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 189 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.889 Points relating to the number of positive Reviews for Stamford Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 16 Positive Reviews ÷ 18 = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Mar 2025

Stamford is aurpose-built home that has been carefully designed to support residents with a wide range of care needs. That includes nursing care for those living with dementia, as well as support for people with a physical or learning disability.


Awards / Recognitions (7)

Top 20 Large Care Home Groups 2025

Recipient: Bupa Care Homes

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2023

Recipient: Bupa Care Homes

Date: Tuesday 28 Feb 2023 More details

Top 20 Large Care Home Groups 2022

Recipient: Bupa Care Homes

Date: Thursday 30 Jun 2022 More details

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Meet the Team (0)

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Frequently Asked Questions about Stamford Care Home

What types of Care is Stamford Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stamford Care Home provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Stamford Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Stamford Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Stamford Care Home to the centre of London?

8.2 mile(s) as the crow flies, distance by road may be significantly further.