Stamford Care Home

21 Watermill Lane, Edmonton, London N18 1SH
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9.4 64 Reviews
  • Stamford Care Home, London
At Stamford, the team are trained in nursing and residential care, dementia care, palliative, post operative convalescence and respite care. They are also experienced in tailoring support for adults with challenging behaviour, including for younger adults with a physical disability. Advanced bookings are available.

Spacious bedrooms and living areas are ideal for residents with a disability, en-suite and decorated to achieve a relaxing atmosphere. There are call systems and TV points in bedrooms which clients are welcome to personalise.

Diet is assessed shortly after arrival and meals are made from freshly-sourced produce. There are hot and cold alternatives available and a choice of dining with other residents or in the privacy of bedrooms.

There is a real sense of community at Stamford. Games, reminiscence sessions and trips to the parks are included in a varied activities programme, with the home committed to supporting personal interests.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Stamford Care Home.

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Care Provided by Stamford Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Joyce Chisanga (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Stamford Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Stamford Care Home Reviews (64)

Total of 64, showing 21-40
9.4

Stamford Care Home has a Review Score of 9.4 (9.418) out of 10, based on 16 reviews in the last 2 years. Over all time Stamford Care Home has 64 reviews.

Overall Experience

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  • 22
  • 3
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Date Published

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Review from Nexihe A (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home were the most kind, helpful and thoughtful people that made my dad's end of life very dignified and calm.

Reply from Amanda Barnes, Customer Service Adviser at Stamford Care Home

We appreciate you taking the time to leave us your comments. We are sorry for your loss, please accept our condolences. It is nice to hear that you feel your Dad's end of life was calm and dignified. Hopefully, you will go away from this feeling like your dad received the best possible care.


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Review from Mathew R (Son of Resident) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed here for respite care for a few weeks. The care home provided very good service from start to finish. The admin staff made the initial process very easy and were excellent throughout. Management was very good and dealt with any issues or concerns promptly to resolve them. As I was away,
I could only contact my mother via WhatsApp, which was arranged by one lady who again was very helpful in arranging this. My mother said that she enjoyed her time there and felt she was looked after very well. I would like to thank all the staff there, not just the ones mentioned, who made her stay enjoyable. I would not hesitate in arranging another stay there if required.

Reply from Amanda Barnes, Customer Service Adviser at Stamford Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that your mother enjoyed her stay with us and that you feel she was looked after well and that it was an easy process. Thank you for choosing Stamford Care Home for your Mothers stay.


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Review from E M (Wife of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband's stay in Stamford Care Home was for three weeks. I am very satisfied and happy at the level of care he received. The staff was also very professional and helpful. My husband was very happy while in your care. Also, it gave me great pleasure to go away and know he was well taken care of on
such a professional level. Good work, congratulations for such a wonderful care service. Thanks to you all.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Stamford Care Home

Thank you for your lovely review. We are glad that you were able to go away with confidence knowing that your husband was safe and well cared for at Stamford. Please let us know if we can help again in future.


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Review from William T (Son of Resident) published on 14 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found care staff dedicated and friendly at Stamford Care Home. They looked after my mum with care and patience and also built up a rapport with my wife and myself. The admin staff were helpful and always available to help. I would recommend Stanford Care Home to anybody needing care on
a short/long term basis.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Stamford Care Home

Thank you for your lovely review. We are glad that you found everyone to be helpful and patient at Stamford. Thank you again for your recommendation.


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Review from D B (Granddaughter of Resident) published on 1 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was well cared for. Wasn’t able to visit her during the lockdown, but I had video calls which I’m extremely grateful for. My mind was put at rest knowing she was looked after. Want to thank the lovely activities coordinator who was very close to my nan and always spent time with her, reassured
her and me. She’s very good with her entertaining!

Reply from Amanda Barnes, Customer Service Adviser at Stamford Care Home

Thank you for taking the time to leave your review. Hopefully, you will go away from this feeling like your Nan received the best possible care. We will certainly pass your comments onto our activities coordinator.


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Review from Glenn B (Son of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff are a credit to the group, always helpful and with a smile. Thank you for caring for my mother.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Stamford Care Home

Thank you for your kind words, I will certainly pass your comments on to the whole team! Thank you for choosing us to look after your Mother.


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Review from Alison P (Daughter of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to express my sincere gratitude to the management and staff (carers, and activity staff) that gave our mother such a wonderful birthday yesterday. It brought tears to our eyes to be able to see her during a pod visit. Although we couldn't touch her, we could speak to her and watch her
dancing in the wheelchair to the music you played. Thank you for making her a birthday cake, we bought one too, so it was funny to see her stuffing her face with all this cake! She really enjoyed herself. We are eternally thankful for your care and attention to her.


We would highly recommend your care home to anyone.


Reply from Melanie Cope, Customer Service Adviser at Stamford Care Home

Thank you so much for taking the time to leave such a descriptive, touching and wonderful review. We are so glad you could see your mother enjoying her birthday and that you felt the day was special. We will always endeavour to provide our residents with the best experiences, and we are so glad to hear you were involved in such a special day. Please do let us know if there is anything further we can do for yourself or your mother!


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Review from Najmul S (Son of Resident) published on 3 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful. Management is very good and very professional. I will always recommend this care home to friends and family.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Stamford Care Home

Thank you for your review; we are very happy to hear that you would recommend Stamford to others. Thank you for trusting us with your loved ones care.


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Review from C G (Friend of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team has supported her while she was unable to weight-bare on her leg. Once she was then able to weight-bare, the staff and especially the management team, assisted in getting her to go home with the various support in place at home.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Stamford Care Home

We really appreciate you taking the time to leave us such lovely comments, thank you.


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Review from Linda H (Daughter of Resident) published on 17 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone was helpful and kind at a difficult time. The one visit we were allowed due to covid, was well organised and the staff were helpful and friendly.

Reply from Emily Wilson, Customer Advisor on behalf of the team at Stamford Care Home

Thank you for your really kind feedback; we appreciate you taking the time to leave us a review.


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Review from Helen G (Daughter of Resident) published on 13 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has dementia and was a resident for the last couple of months of his life.
I was very happy with all aspects of the care home and his care; he was happy here too.
I would recommend this care home.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Stamford Care Home

Thank you for taking the time to leave us your feedback. Please let us know if there is anything else we can do for you or your family.


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Review from Elaine F (Daughter of Resident) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was a resident for approximately 18 months after being unable to care for himself at home due to Dementia. He was very well looked after during this time as his illness progressed. We will always have the lovely memory of sitting outside in the communal garden as a family before his health declined.
Special thanks go to the entertainment team, who personally spent lots of time with Dad, who helped him and made him laugh. You know who you are and especially the lady who used to banter with him, who when she walks into the day room the residents' eyes light up. Thank you all for the care and respect you gave Dad until the end came in December. You will never be forgotten.

Reply from Greta Narbutaityte, Customer Adviser at Stamford Care Home

Thank you for such lovely comments; we really appreciate you taking the time to leave this feedback.


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Review from M I (Son of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bringing dad to Stamford Care Home was the hardest decision of our lives. Dad was happy and always loved and cared for by the amazing staff at the home. Mum came to the home every day for nearly three years, the staff were always welcoming and helpful to her. It was like mum was treated like she was
home. Dad passed away on the 21/09/2019 the home called every day and kept contact with us for updates of the funeral. They came and were with us all the way and were amazing people.

Reply from Greta Narbutaityte, Customer Adviser at Stamford Care Home

We really appreciate you taking the tie to leave such lovely comments. Please accept our sincerest condolences and let us know if there is anything else we can do to help.


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Review from K H (Resident) assisted by family/friend published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very clean. The staff are very nice but some are better than others. The food also varies but on the whole, it is nutritious. I have been treated kindly and with respect.

Reply from Greta Narbutaityte, Customer Adviser at Stamford Care Home

Thank you for your feedback. We will discuss your feedback with the home’s manager to help us continually improve our service.


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Review from Martyn G (Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found this care home to be very decent in all aspects for which I have received care. I can think of no way in which it would be easily improved for the function it provides.

Reply from Greta Narbutaityte, Customer Adviser at Stamford Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team


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Review from Ian M (Brother of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I visit my brother as regularly as possible and whenever I visit, he is always clean and well presented. The staff are always friendly and I am confident my brother is well looked after.

Reply from Greta Narbutaityte, Customer Adviser at Stamford Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience. We appreciate your comments about our home and will share them with the home’s manager. The Bupa Customer Care Team


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Review from E L (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think everything they're doing for my mum or for other residents is OK. They're looking after them nicely. They're providing good care.

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Review from Jean G (Sister of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased the way the staff care for my brother here. He still doesn't like being here but is settling down slowly. He gets fed very well and especially likes the fish and chips on Fridays.
Overall, I am very happy with Stamford and deep down I know he is being very well cared for because he cannot
look after himself.

Reply from Greta Narbutaityte, Customer Adviser at Stamford Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from C S (Stepson of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the level and quality of care my stepfather receives here. His health has improved loads.


The staff are very attentive and always seem to be present.


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Review from A P (Daughter of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind and caring staff. I've seen dad improve dramatically under the care of the staff. We are very grateful.

Reply from Greta Narbutaityte, Customer Adviser at Stamford Care Home

Thank you for taking the time to leave a review. We are very pleased to hear you enjoyed your experience with us and hope your dad is doing better now!


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Current Review Score: 9.4 (9.418)

Overview of Review Score

The Review Score of 9.4 (9.418) out of 10 for Stamford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.529 for Stamford Care Home is calculated as follows: ( (109 Excellents x 5) + (71 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 189 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.889 Points relating to the number of positive Reviews for Stamford Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 16 Positive Reviews ÷ 18 = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Mar 2025

Stamford is aurpose-built home that has been carefully designed to support residents with a wide range of care needs. That includes nursing care for those living with dementia, as well as support for people with a physical or learning disability.


Awards / Recognitions (7)

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