The care and nursing staff are wonderful and we very much felt that she was part of the family.
Naomi G (Daughter of Resident)
The nursing and care teams were fantastic as were the kitchen team
Simon S (Son of Resident)
My friend has "blossomed" since she has been in your care.
Christina E (Friend of Resident)
Sundridge Court Nursing Home has a Review Score of 9.5 (9.521) out of 10, based on 18 reviews in the last 2 years. Over all time Sundridge Court Nursing Home has 72 reviews.
Review from N H (Niece of Resident) published on 10 March 2025
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Reply from Theresa Afodume, Home Manager at Sundridge Court Nursing Home
Thank you for your wonderful review of Sundridge Court. It's truly heartwarming to hear how comfortable and happy your aunt is in our care. Knowing that she feels safe, valued, and connected with our team is so important, especially when communication is more challenging. We're delighted that you've chosen to make her stay permanent and will continue to ensure she receives the best possible care. Your kind words mean so much to us all.
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Review from M P (Daughter of Resident) published on 10 March 2025
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Reply from Theresa Afodume, Home Manager at Sundridge Court Nursing Home
Thank you for your kind review of Sundridge Court. We're so pleased to hear that your mother is receiving the care and support she deserves and that she feels safe and well looked after. It's also wonderful to know that our team is there for your dad, offering reassurance and support during his visits. Your kind words mean a great deal to us all.
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Review from Zena G (Sister of Resident) published on 7 March 2025
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Reply from Theresa Afodume, Home Manager at Sundridge Court Nursing Home
Thank you so much for your heartfelt review of Sundridge Court. It's wonderful to hear that your sister feels well cared for and that our team has been able to support both of you through this journey. Creating a warm, homely atmosphere is so important to us, and we're delighted that you felt this from the moment you arrived. Your kind words mean a great deal to us all.
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Review from Sandra E (Respite Resident) published on 6 February 2025
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Reply from Theresa Afodume, Manager at Sundridge Court Nursing Home
Thank you for your kind review. We're so pleased to hear that your husband felt comfortable and well cared for during his respite stay at Sundridge Court Nursing Home. Our team strives to provide a warm and supportive environment, so it's wonderful to know their efforts made a difference. We also appreciate your feedback on the facilities, and we will take this into consideration. Wishing you both all the best in your recovery and beyond.
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Review from Ciaran B (Son of Resident) published on 20 August 2024
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you for your feedback, Ciaran, and your recognition of our team at Sundridge Court. Your feedback will be passed on to our team.
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Review from Naomi G (Daughter of Resident) published on 11 June 2024
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you for your lovely words and recognition of the team at Sundridge, the care, services and support we deliver as a team are extremely important to us, our thoughts are with you at this sad time and your feedback will be shared with the team, thank you again.
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Review from Simon S (Son of Resident) published on 20 May 2024
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you Simon for your review and recognition of the team at Sundridge Court. Your feedback has been shared with the team.
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Review from M P (Daughter of Resident) published on 15 April 2024
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Many thanks for your review and for your kind words about our team at Sundridge Court, it is lovely to hear that your mother is happy at our home. Your feedback will be shared with the team.
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Review from S S (Daughter of Resident) published on 8 April 2024
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Reply from Home Manager at Sundridge Court Nursing Home
Many thanks for taking the time to leave us a review and for your kind words about our home, food, care and team at Sundridge Court. Your feedback has been shared with the team.
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Review from Jackie W (Daughter of Resident) published on 26 March 2024
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
We are sorry for your loss and would like to share our deepest condolences. We pride ourselves on the resident experience and apologise that on this occasion it fell short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and we understand the Managing Director of Operations has been in contact to learn more about your experience.
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Review from Graham O (Son of Resident) published on 21 November 2023
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Graham, we would like to thank you for your words of kindness which are very much appreciated. All comments will be passed on to the team at Sundridge Court and thank you again for the review.
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Review from J H (Son of Resident) published on 21 November 2023
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you for your lovely comments. The care and services we deliver as a team to those living in our communities and their families is extremely important to us. Your feedback will be shared with the team.
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Review from S C (Daughter of Resident) published on 13 September 2023
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
We are so pleased to read your wonderful comments about the care your father received at Sundridge Court. The team join me in thanking you for your positive comments.
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Review from Diane W (Regular Volunteer) published on 11 July 2023
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Reply from Home Manager at Sundridge Court Nursing Home
Thank you, Diane, for taking the time to leave us a review and for your regular visits to our home, which our residents love. Your feedback will be shared with the residents and team.
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Review from Johanna E (Friend of Resident) published on 25 May 2023
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you, Johanna, for taking the time to leave us a review. We are pleased to hear that your friend has settled in at Sundridge Court and that she is feeling at home. Your feedback will be shared with the team.
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Review from Elaine R (Wife of Resident) published on 16 May 2023
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Elaine, we would like to thank you for your words of kindness which are very much appreciated. We love putting on events for our residents and their families to enjoy. All comments will be passed on to the team, and thank you again for the review.
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Review from Janet P (Niece of Resident) published on 27 April 2023
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Reply from Home Manager at Sundridge Court Nursing Home
Thank you, Janet, for your kind words and recognition of the team at Sundridge Court. We are really sorry for your loss and we hope we made your aunt's stay with us comfortable. Your comments will be passed on to the team.
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Review from J H (Daughter of Resident) published on 27 April 2023
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Reply from Home Manager at Sundridge Court Nursing Home
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your Mum is receiving such great care at Sundridge Court; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.
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Review from Clare W (Daughter of Resident) published on 24 February 2023
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Reply from Home Manager at Sundridge Court Nursing Home
Thank you for taking the time to share your positive experience with us, Clare. We are so glad to hear that our staff were able to provide exceptional care to your mother during her time with us and that she felt happy and safe at Sundridge Court. We are really sorry for your loss, and we hope we made your mother’s time as peaceful as possible. Your comments will be passed on to the team.
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Review from Christina E (Friend of Resident) published on 6 September 2022
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you for your lovely comments, Christina. The care and services we deliver as a team to our residents and their families and friends are extremely important to us. Your feedback will be shared with the team.
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The Review Score of 9.5 (9.521) out of 10 for Sundridge Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.521 for Sundridge Court Nursing Home is calculated as follows: ( (138 Excellents x 5) + (59 Goods x 4) + (7 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 211 Ratings = 4.521
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Sundridge Court Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Aug 2023
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Job Title: Home Manager
I originally trained as a midwife which was my passion for 7 years. Since then I have spent almost three decades working as a staff nurse and building up my experience in the care industry. I began work at Sundridge Court as a Nurse, working my way up to Deputy Manager and now Home Manager which I am very proud of.
I take the role of caring for our residents and ensuring that their needs are met very seriously. Making sure our care team are happy and fully trained in order to offer a safe and happy home is a priority. I really enjoy interacting with the residents and their relatives and friends on a daily basis, listening to the stories that residents have to tell and making sure they are they are included in their care plans.
Over the last few years I am proud to have been involved in building Sundridge Court to be the warm and caring home it is now with the help of my colleagues, ensuring it is a safe, effective, caring, responsive and well led home.
Job Title: Deputy Manager
Each day, I assist the manager with the smooth running of operations, which allows me to contribute to maintaining high standards of care. I enjoy overseeing staff training and development and fostering a supportive environment for all my team, residents and relatives. We strive for excellence.
Job Title: Wellbeing Coordinator
I find joy in planning and facilitating a variety of activities that cater to diverse interests, from art and music to exercise and gardening. Seeing residents light up with excitement and participate in these activities is incredibly fulfilling.
Job Title: Administrator
I manage the day-to-day operations, which involves ensuring that our care standards are top-notch and our team feels supported and empowered. Building strong relationships with residents and their families is incredibly rewarding as I strive to foster a sense of community and belonging.
Job Title: Head Chef
As the head chef at Sundridge Court, I find immense joy in creating meals that nourish both the body and soul. The smile on a resident’s face when they enjoy a meal I’ve prepared is incredibly rewarding.