The care and nursing staff are wonderful and we very much felt that she was part of the family.
Naomi G (Daughter of Resident)
The nursing and care teams were fantastic as were the kitchen team
Simon S (Son of Resident)
My friend has "blossomed" since she has been in your care.
Christina E (Friend of Resident)
Sundridge Court Nursing Home has a Review Score of 9.5 (9.521) out of 10, based on 18 reviews in the last 2 years. Over all time Sundridge Court Nursing Home has 72 reviews.
Review from E M (Wife of Resident) published on 31 August 2022
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Thank you so much for your kind words and recognition of the team at Sundridge Court. We are really sorry for your loss, and we hope we made your husband's last weeks as peaceful as possible. Your comments will be passed on to the team.
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Review from A B (Daughter of Resident) published on 30 August 2022
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you for your kind words and recognition of the team at Sundridge Court. The care, services and support we deliver as a team to your mother and the whole family are extremely important to us. Your feedback will be shared with the team.
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Review from Victor D (Friend of Resident) published on 25 August 2022
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you for taking the time to leave us such a fantastic review, Victor! We're happy to hear that your friend is receiving such great care at Sundridge Court and will pass on your kind comments to the whole team.
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Review from L L (Friend of Resident) published on 25 August 2022
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
We would like to thank you for your words of kindness, which are very much appreciated. We strive to ensure that all our residents feel part of the Sundridge Court family. All comments will be passed on to the team, and thank you again for the review.
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Review from C F (Son of Resident) published on 24 August 2022
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you for your kind words and recognition of the team at Sundridge Court. Our residents are a joy to care for. Your comments will be passed on to the team.
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Review from David E (Son of Resident) published on 15 August 2022
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you, David, for your kind words and recognition of the team at Sundridge Court. We are really sorry for your loss, and we hope we made your father's last few weeks as peaceful as possible. Your comments will be passed on to the team.
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Review from Janis G (Daughter of Resident) published on 20 June 2022
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you for your wonderful review, Janis. We're happy to hear that you have found Sundridge Court to be welcoming and that our staff are delivering great care to your mother. I will pass on your kind comments to the whole team.
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Review from G N (Daughter of Resident) published on 20 June 2022
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you for taking the time to leave us such a fantastic review! Your mother has been a wonderful addition to the Sundridge Court family, and we are so pleased that she is happy with her room and the home generally. I will let the team know about your lovely comments.
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Review from Edna E (Wife of Resident) published on 20 June 2022
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Reply from Home Manager, Home Manager at Sundridge Court Nursing Home
Thank you very much for your kind words, Edna. Nothing will stop us from delivering outstanding care for our residents at Sundridge Court. The team join me in thanking you for your positive comments.
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Review from G H (Daughter of Resident) published on 17 January 2022
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Review from M P (Daughter of Resident) published on 9 December 2021
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Review from S N (Daughter of Resident) published on 26 November 2021
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Review from Joanne W (Daughter of Resident) published on 19 November 2021
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Review from M T (Resident) published on 1 October 2021
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Review from A K (Daughter of Resident) published on 12 August 2021
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Review from Michael H (Son of Resident) published on 29 June 2021
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Review from Carole M (Daughter of Resident) published on 14 June 2021
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Warmest thoughts.
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Review from S B (Son of Resident) published on 12 May 2021
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Review from Jonathan H (Son of Resident) published on 26 March 2021
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Review from Jane M (Daughter of Resident) published on 8 December 2020
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The Review Score of 9.5 (9.521) out of 10 for Sundridge Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.521 for Sundridge Court Nursing Home is calculated as follows: ( (138 Excellents x 5) + (59 Goods x 4) + (7 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 211 Ratings = 4.521
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Sundridge Court Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Aug 2023
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Job Title: Home Manager
I originally trained as a midwife which was my passion for 7 years. Since then I have spent almost three decades working as a staff nurse and building up my experience in the care industry. I began work at Sundridge Court as a Nurse, working my way up to Deputy Manager and now Home Manager which I am very proud of.
I take the role of caring for our residents and ensuring that their needs are met very seriously. Making sure our care team are happy and fully trained in order to offer a safe and happy home is a priority. I really enjoy interacting with the residents and their relatives and friends on a daily basis, listening to the stories that residents have to tell and making sure they are they are included in their care plans.
Over the last few years I am proud to have been involved in building Sundridge Court to be the warm and caring home it is now with the help of my colleagues, ensuring it is a safe, effective, caring, responsive and well led home.
Job Title: Deputy Manager
Each day, I assist the manager with the smooth running of operations, which allows me to contribute to maintaining high standards of care. I enjoy overseeing staff training and development and fostering a supportive environment for all my team, residents and relatives. We strive for excellence.
Job Title: Wellbeing Coordinator
I find joy in planning and facilitating a variety of activities that cater to diverse interests, from art and music to exercise and gardening. Seeing residents light up with excitement and participate in these activities is incredibly fulfilling.
Job Title: Administrator
I manage the day-to-day operations, which involves ensuring that our care standards are top-notch and our team feels supported and empowered. Building strong relationships with residents and their families is incredibly rewarding as I strive to foster a sense of community and belonging.
Job Title: Head Chef
As the head chef at Sundridge Court, I find immense joy in creating meals that nourish both the body and soul. The smile on a resident’s face when they enjoy a meal I’ve prepared is incredibly rewarding.