The care and nursing staff are wonderful and we very much felt that she was part of the family.
Naomi G (Daughter of Resident)
The nursing and care teams were fantastic as were the kitchen team
Simon S (Son of Resident)
My friend has "blossomed" since she has been in your care.
Christina E (Friend of Resident)
Sundridge Court Nursing Home has a Review Score of 9.5 (9.521) out of 10, based on 18 reviews in the last 2 years. Over all time Sundridge Court Nursing Home has 72 reviews.
Review from B C (Resident) assisted by family/friend published on 16 October 2017
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Review from J B (Wife of Resident) published on 25 September 2017
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When my husband was admitted, he was not eating, but with
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Review from Joan S (Wife of Resident) published on 6 September 2017
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Review from T J (Husband of Resident) published on 6 September 2017
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Review from Christine C (Daughter of Resident) published on 31 July 2017
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Review from Janette S (Daughter of Resident) published on 15 June 2016
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Review from Margaret C (Sister of Resident) published on 4 May 2016
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Review from Fiona R (Mother of Resident) published on 24 March 2016
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Review from June E (Wife of Resident) published on 16 December 2015
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Review from Daniella J (Granddaughter of Resident) published on 10 December 2015
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Review from Rose M (Granddaughter of Resident) published on 10 December 2015
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Review from Brian M (Regular Volunteer) published on 20 November 2015
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No one ever things that they will have to make this decision. It is a clean well presented home
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The Review Score of 9.5 (9.521) out of 10 for Sundridge Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.521 for Sundridge Court Nursing Home is calculated as follows: ( (138 Excellents x 5) + (59 Goods x 4) + (7 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 211 Ratings = 4.521
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Sundridge Court Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Aug 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
I originally trained as a midwife which was my passion for 7 years. Since then I have spent almost three decades working as a staff nurse and building up my experience in the care industry. I began work at Sundridge Court as a Nurse, working my way up to Deputy Manager and now Home Manager which I am very proud of.
I take the role of caring for our residents and ensuring that their needs are met very seriously. Making sure our care team are happy and fully trained in order to offer a safe and happy home is a priority. I really enjoy interacting with the residents and their relatives and friends on a daily basis, listening to the stories that residents have to tell and making sure they are they are included in their care plans.
Over the last few years I am proud to have been involved in building Sundridge Court to be the warm and caring home it is now with the help of my colleagues, ensuring it is a safe, effective, caring, responsive and well led home.
Job Title: Deputy Manager
Each day, I assist the manager with the smooth running of operations, which allows me to contribute to maintaining high standards of care. I enjoy overseeing staff training and development and fostering a supportive environment for all my team, residents and relatives. We strive for excellence.
Job Title: Wellbeing Coordinator
I find joy in planning and facilitating a variety of activities that cater to diverse interests, from art and music to exercise and gardening. Seeing residents light up with excitement and participate in these activities is incredibly fulfilling.
Job Title: Administrator
I manage the day-to-day operations, which involves ensuring that our care standards are top-notch and our team feels supported and empowered. Building strong relationships with residents and their families is incredibly rewarding as I strive to foster a sense of community and belonging.
Job Title: Head Chef
As the head chef at Sundridge Court, I find immense joy in creating meals that nourish both the body and soul. The smile on a resident’s face when they enjoy a meal I’ve prepared is incredibly rewarding.