Tudor House

4 Birdhurst Road, South Croydon CR2 7EA
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10 12 Reviews
  • Tudor House, South Croydon
Tudor House is a purpose built privately owned residential nursing home in a quiet residential road, located in South Croydon close to local amenities, which include the famous Fairfield Halls, parks and shops and is one mile from the Whitgift Shopping Centre. The home is situated close to main bus routes, the Tramlink and is within one mile from both South & East Croydon Railway Stations.
Tudor House has an air of relaxed homeliness, comprises of an interesting variety of rooms and living areas.There are 37 beds, 31 single rooms, all with ensuite facilities. All bedrooms are tastefully and comfortably furnished with television, telephone points and 24 hour Nurse call system. Residents are encouraged to bring personal mementoes such as photographs or ornaments for their rooms.

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Care Provided by Tudor House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Assured Services Ltd
  • Person in charge
  • Prakash Bundun (General Manager)
  • Admission Criteria
    • All Welcome
    • Ages 60+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1998
    • Last Refurbishment: 2008
    • Number of floors: 5

Funding & Fees Guide for Tudor House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,423
    • Self-Funded Residential Dementia Care from £1,423
    • Self-Funded Nursing Care from £1,423
    • Self-Funded Nursing Dementia Care from £1,423
    • RESPITE Self-Funded Residential Care from £1,422
    • RESPITE Self-Funded Residential Dementia Care from £1,423
    • RESPITE Self-Funded Nursing Care from £1,423
    • RESPITE Self-Funded Nursing Dementia Care from £1,423

  • Our weekly fees start from £1422.88 per week; actual final fees will depend on the care needs based assessment. These prices are only a guideline, please contact us to find out the exact price for your requirements
  • (these prices are only a guideline, please contact Tudor House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Tudor House Reviews (12)

10

Tudor House has a Review Score of 10 (9.962) out of 10, based on 11 reviews in the last 2 years. Over all time Tudor House has 12 reviews.

Overall Experience

  • 11
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  • 1

Date Published

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Review from J D (Wife of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident of Tudor House since June 2023. The nursing care he has received during this time has been excellent. He received daily visits from family members and we can see that he is always clean, comfortable, and treated with care and respect. There is a warm atmosphere at the
nursing home and all staff is polite and helpful. Communication is excellent and nurses respond well to my husband's changing needs.

Reply from Prakash Bundun, Manager at Tudor House

Thank you for the lovely review, we really do appreciate it and will pass on your comments back to staff at Tudor House.


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Review from Nadene H (Niece of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was very unsettled when he arrived last year, however the team have been patient and caring and he is now very content and engaged with his environment.

Reply from Prakash Bundun, Manager at Tudor House

Thank you very much for your review. The team are very happy to hear of your lovely review. We ensure that we will continue to provide a high standard of care to our residents.


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Review from S H (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I now have peace of mind that Mum is being cared for with kindness. She has struggled to adjust being a very independent women but this has been made much easier with the help of all the staff at the home.

Reply from Prakash Bundun, Manager at Tudor House

Thanks so much for the kind words, which I will share with the team. We are so pleased Mum has settled in and is starting to enjoy life at Tudor House.


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Review from T T (Sister of Resident) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very comfortable and at ease with my brother's stay here all the staff are excellent, my brother is well looked after.

Reply from Prakash Bundun, Manager at Tudor House

Thank you for your kind words about Tudor House Nursing Home. We're thrilled to hear that your brother is comfortable and relaxed and that you're satisfied with the care he is receiving.


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Review from Martin P (Partner of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very please with Tudor House. The level of care they provide to my partner is overall excellent. In particular I would note the staff, who are friendly, considerate and caring. Tudor House is kept very clean and tidy at all times and the facilities are very good. I feel that my partner is safe
and secure. The management have always responded quickly to any concern I have raised. Overall I rate the care provide as excellent and carried out in a dignified and outstanding manner.

Reply from Prakash Bundun, Manager at Tudor House

Thank you for taking the time to write a review about Tudor House and for your kinds words. We're so pleased you are happy with the the welcoming you received and our facilities at the home. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team.


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Review from K J (Son of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother received at Tudor House was really great. They treated her with respect and kindness. My mum appreciated the fact that there were a lot of long term staff, allowing her to build trusting relationships and gaining excellent continuity of care.

Reply from Prakash Bundun, Manager at Tudor House

We really appreciate you taking the time to write a review about Tudor House. We're so pleased you were happy with the service and care provided by our staff team. It has been a pleasure to support your mum.


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Review from S D (Son of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would happily recommend this home because it's nice and comfortable. Thank you.

Reply from Prakash Bundun, Director at Tudor House

We're deeply touched by your kind words about Tudor House. Ensuring that our residents feel at home and receive exceptional care is our top priority.


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Review from B C (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother has been a resident at Tudor House for two years now. The home is a wonderful setting, my Mother is very well cared for, and her room is decorated as she likes. Nothing is too much trouble for the staff, they always aim to please and go out of their way to help. The home is exceptionally
clean and tidy, the food is excellent - there is always an opportunity for a variety of food. The deputy manager is outstanding as are the care staff and housekeeping/laundry. Very very happy.

Reply from Vipul Patel, Director at Tudor House

Thank you for writing this lovely review. All staff at Tudor House are delighted to know that you are happy with all the care provided to your loved one. We always strive to provide the best quality care possible and will continue to do so. Thank you very much for your ongoing support.


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Review from J C (Son-in-law of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my mother-in-law receives at Tudor House, the care staff go above and beyond. Nothing is ever too much trouble for them. The home is spotlessly clean and tidy. The food is catered for everyone, if the residents ask for different food they receive it, also if they ask for more
they always get that too. The outside garden area is a lovely space to sit with loved ones and enjoy the fresh air and peaceful garden. We are extremely happy.

Reply from Vipul Patel, Director at Tudor House

It's a pleasure looking after your mother-in-law, thanks for your lovely comments about the staff team and our garden, I'm really proud of how they are always ready to go the extra mile and it's great to have our families recognise that too.


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Review from K B (Son of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very pleasant and obviously care about the residents' health and happiness.

Reply from Vipul Patel, Director at Tudor House

Thank you so much for your feedback, which I will share with the team. We are proud that you can feel the warm atmosphere in the home.


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Review from D A (Son of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has advanced dementia and has been a resident at Tudor House for 3 months so far. The experience has been fantastic! The staff are superb and actually care for the residents. The food is good and the services are excellent.

Reply from vipul patel, Director at Tudor House

Thank you for taking the time to leave such a lovely review. We are happy to hear that you are pleased with the care provided to your mother. The team will continue to strive for good quality of care to be provided.


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Review from Andrew S (Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The food is very bad. Some carers are very good and care a great deal for residents. However, 80 percent of carers do as little as possible and just want to do the work and go home. We, the residents, have to go to bed at 6 pm. The exceptions are two residents who refuse and have to go up at 7.15. Nobody
is forced to go at 6 pm but they are all put under pressure to go. There are many examples of neglect I have video evidence of. It's all officially correct but residents are supposed to be treated with respect and dignity. They are not. I as a resident have been suppressed by management under the threat of sacking members of staff who have shown me kindness and dignity. I will write a full report when I am no longer here and cannot be blackmailed into remaining silent.

Reply from Mona Mathew, Registered Manager at Tudor House

We are deeply sorry that you had to leave our service and that you feel this way and also that you have had a negative experience. In all time that you have been with us you have not raised a formal complaint of this nature.
We, your care manager and external professional have all tried (over few months) to help you with your complex needs. Unfortunately, due to your non-compliance and taking fire safety of all other residents into account, we could not safely care for you in our setting, despite all efforts.
There any many things that we cannot discuss in this review; however, please call the registered manager if you wish this discuss this review.
Again, we can only apologise for your experience and the nature in which you had to leave our service.
We hope that you get all the help and support that you need.


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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Tudor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Tudor House is calculated as follows: ( (127 Excellents x 5) + (5 Goods x 4) ) ÷ 132 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tudor House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Prakash Bundun

Job Title: Manager

The manager


Frequently Asked Questions about Tudor House

What types of Care is Tudor House registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tudor House provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Tudor House have?

There are 31 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Tudor House?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Tudor House to the centre of South Croydon?

0.5 mile(s) as the crow flies, distance by road may be significantly further.