Coloma Court

Layhams Road, West Wickham BR4 9QJ
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9.9 44 Reviews
  • Coloma Court, West Wickham
Coloma Court offers a purpose-built environment and a service tailored to their clients varied needs, carried out by a team of experienced and hard-working carers.

Registered for up to sixty-two residents, the accommodation makes an important contribution to local care needs, while pursuing a company policy that respects privacy and dignity.

Care plans are set to to support independent living for as long as possible, in collaboration with related health professionals where required.

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Care Provided by Coloma Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Natasha Leslie (Registered Manager)
  • Admission Criteria
    • Private & Local authority
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Coloma Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £2,018
    • Self-Funded Nursing Care from £2,104
    • Self-Funded Nursing Dementia Care from £2,104
    • RESPITE Self-Funded Residential Care from £2,293
    • RESPITE Self-Funded Residential Dementia Care from £2,293
    • RESPITE Self-Funded Nursing Care from £2,199
    • RESPITE Self-Funded Nursing Dementia Care from £2,199

  • Fees listed are without FUNDED NURSING CARE CONTRIBUTIONS FROM THE NHS
    If your admission to the care home is assessed as requiring nursing care, you may be entitled to funding by the NHS. This is called NHS Funded Nursing Care Contribution (FNC) and is a contribution made by the NHS towards supporting the provision of registered nursing care to eligible care home residents. The payment is made directly by the NHS to the care home where the nursing care is being provided, and the Resident does not receive any money directly.
    If the responsible CCG has assessed that the Resident is eligible for FNC, any payments received will be deducted from the Total Fees. The Resident will, however, remain liable for the Total Fees if FNC funding is withdrawn or if the CCG defaults on payment.
  • (these prices are only a guideline, please contact Coloma Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Flexible


  • Parking

  • The home has it's own private car park which is free for staff, residents and visitors to use.


Coloma Court Reviews (44)

Total of 44, showing 41-44
9.9

Coloma Court has a Review Score of 9.9 (9.854) out of 10, based on 26 reviews in the last 2 years. Over all time Coloma Court has 44 reviews.

Overall Experience

  • 35
  • 8
  • 0
  • 0
  • 1

Date Published

44
6
12
26
18

Review from Patricia H (Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since stroke - moved to Coloma Court.
Could not do better.

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Review from Paul W (Nephew of Resident) published on 25 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my aunt by the nursing staff at Coloma Court over the 7 years or so that she was there, was outstanding. Unfortunately, I can't say the same for the administration at their head office. In fact it has been the exact opposite. Since my aunt passed away in January this year my several
phone calls to resolve the situation regarding an outstanding invoice have all been ignored.

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Review from Lindsay A (Daughter of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been cared for with compassion, respect and genuine kindness ever since she arrived at Coloma Court in October 2017. The carers, nurses, admin staff, cleaners and kitchen staff have all been fabulous, making this feel like a real friendly and happy home. Every one of mum's needs has been met
without delay and action has been taken to ensure she has all the help needed.
The building is so clean, always has a pleasant smell and the staff are as welcoming to visitors as they are caring for the residents.
I have worked in the Health Service all my adult life and I can say, without a doubt that I cannot imagine a nicer place for my lovely mum to be.

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Review from Barbara G (Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I expect a high standard of care as I was a college trained nursery nurse which included a short spell at St Thomas hospital to cover newborn babies.
I mostly get their care her at Coloma Court though there is often the odd carer one doesn't always get on with. Also, I have excellent hearing so of
course other residents t.v's or radio's can be tiresome.

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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Coloma Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Coloma Court is calculated as follows: ( (262 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 301 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Coloma Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Feb 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Natasha

Natasha Leslie

Job Title: Home Manager

Joined: 2022

Before I came to Coloma Court, I previously worked for one of the biggest care providers for 11 years, Healthcare Management trust offers not-for-profit health and social services, giving back to the community whilst ensuring the service provided in their care homes and hospital services is of high quality.


I am dedicated to providing person-centred care for older people whilst ensuring they remain as independent as possible, each one is an individual, who deserves to be treated as such, and with the utmost dignity and respect.


I love to work with staff who are passionate about what they do, and from what I have seen so far everyone is very caring and supportive of the residents and relatives in the home.


Moving forward we have lots of new initiatives taking place such as the work we do with St Christophers Hospice, Local authority activity forum, life histories as well as lots of training for staff to give them motivation and enhance their skills.


I feel very privileged to work at Coloma Court and if you have any questions or queries, please feel free to drop by my office or stop me on the floor, alternatively, you can contact me via email.


Natalie

Natalie Vella

Job Title: Head of Clinical and Dementia Care

Joined: 2022

I am passionate about high-quality care and believe that we should treat our residents how we would want to be treated, as individuals with dignity and respect.


Tracey

Tracey Doyle

Job Title: Receptionist/Recruiter

Joined: 2009

I have been on the Coloma Court journey for over 14 years in different roles. The most important thing right now is finding the best candidates for our Home. Please do not hesitate to contact me.