Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
On site
Woodland Hall has a Review Score of 9.7 (9.656) out of 10, based on 24 reviews in the last 2 years. Over all time Woodland Hall has 58 reviews.
Review from Z S (Daughter of Resident) published on 24 February 2025
Submitted via Website •
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Reply from Fiona Madder, Home Manager at Woodland Hall
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that our team has been able to help at a difficult time. Many thanks, the Care UK team
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Review from Denise M (Wife of Resident) published on 9 January 2025
Submitted via Website •
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Reply from Fiona Madder, Reviews Team at Woodland Hall
Thank you very much for taking the time to leave us a review about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
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Review from Laura R (Daughter of Resident) published on 9 December 2024
Submitted via Website •
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Reply from Fiona Madder, Reviews Team at Woodland Hall
Thank you very much for taking the time to leave us a review about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
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Review from Kim L (Daughter of Resident) published on 27 November 2024
Submitted via Website •
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Reply from Fiona Madder, Reviews Team at Woodland Hall
Thank you very much for taking the time to leave us feedback about your experience. We're pleased to hear that the home and staff were able to help and support you at such a difficult time. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
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Review from H L (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card •
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Reply from Fiona Madder, Reviews Team at Woodland Hall
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
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Review from C M (Daughter-in-law of Resident) published on 2 October 2024
Submitted via Postal Card •
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Review from Chrissie R (Resident) published on 16 September 2024
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Review from J W (Daughter of Resident) published on 8 August 2024
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Review from Ilda S (Daughter of Resident) published on 6 August 2024
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Review from K B (Resident) published on 12 July 2024
Submitted via Postal Card •
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Reply from Samantha Debenham, Reviews Team at Woodland Hall
Thank you for taking the time to write a review for Woodland Hall and for your positive scores and kind comments regarding our team and your overall experience. We are sorry to hear that you felt the bedroom interior did not match your expectations. We would like to confirm that some of the bedrooms, lounges, and dining rooms at Woodland Hall are currently undergoing refurbishment to provide a higher standard of living for residents, as well as to create fresh, welcoming social spaces. Thank you again for your feedback and should you have any concerns you would like to discuss further, please don't hesitate to speak directly to the home manager.
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Review from Clare N (Daughter of Resident) published on 13 May 2024
Submitted via Website •
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Reply from Fiona Madder, Reviews Team at Woodland Hall
Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team
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Review from Deana G (Niece of Resident) published on 16 April 2024
Submitted via Website •
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Reply from Fiona Madder, Reviews Team at Woodland Hall
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
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Review from Harsha T (Daughter of Resident) published on 14 March 2024
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Review from D C (Brother-in-law of Resident) published on 25 January 2024
Submitted via Postal Card •
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Reply from Samantha Debenham, Reviews Team at Woodland Hall
Thank you for taking the time to write a review for Woodland Hall and for your positive comments about our friendly team. Our home is soon to reach 30 years of operation and like all of us, as we age, we need a little bit more love and care. We are pleased to say that we are currently in the process of redecorating several areas of the home and we have recently replaced the windows on the first floor. Thank you for your feedback and we would like to assure you that at Woodland Hall we're always exploring new options for improvements to the home whilst considering the needs of the residents.
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Review from Myra W (Wife of Resident) published on 4 January 2024
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Review from S W (Resident) published on 13 December 2023
Submitted via Postal Card •
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Reply from Samantha Debenham, Reviews Team at Woodland Hall
Thank you for taking the time to write a review for Woodland Hall and for your lovely comments regarding our kind and caring teams. We’re sorry to hear about your experience with the rehab team – unfortunately, we do not manage this team as they are employed by the NHS however, we will be sure to pass on your feedback so the correct team can investigate fully. Thank you again for your kind comments and recommendation of the home.
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Review from J M (Resident) published on 28 November 2023
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Review from R U (Husband of Resident) published on 22 September 2023
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Review from J E (Son of Resident) published on 14 September 2023
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Review from M K (Resident) published on 12 September 2023
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The Review Score of 9.7 (9.656) out of 10 for Woodland Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.656 for Woodland Hall is calculated as follows: ( (200 Excellents x 5) + (64 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 279 Ratings = 4.656
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodland Hall is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Nov 2022
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Job Title: Home Manager
Joined: 2022
Welcome to Woodland Hall. My background is in nursing. I worked as a paramedic for the air ambulance for a long time and as a unit manager in a brain injury department. When I joined Care UK, I started out as a nurse assessor and clinical lead, before progressing to being a home manager.
I’m very proud to work for Care UK – it’s one of the leading providers of older people’s care in this country and it has great systems and clear values. It also supports its colleagues to do their best work and progress.
One of my favourite parts of my role is meeting with residents and their families and understanding their needs. I love seeing people flourishing with the person-centred care they receive from our fantastic team. Supporting them to live the life they want – that’s our ultimate goal at Care UK.
I’m personally passionate about ensuring every person we care for is happy, safe, understood and able to continue enjoying their relationships with their loved ones.
In my spare time, I like to unwind by watching movies and reading books. I’m from Romania originally and, when I can, I still like to travel and experience new places, people and cultures.