Woodland Hall

Clamp Hill, Stanmore HA7 3BG
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9.7 58 Reviews
  • Woodland Hall, Stanmore
Woodland Hall is a purpose-built care home set in a leafy residential area in Greater London, providing tailored care and support for older people with a range of needs, including residential, nursing and dementia care on a permanent or respite basis.

The team is highly experienced in caring for people with Alzheimer's and other forms of dementia, having undertaken specific dementia training developed by Care UK's in-house experts.

Residents are free to use the home's welcoming café, cinema room, sensory rooms, cosy lounges and dining rooms as they wish. Each bedroom has en-suite facilities, a 24-hour nurse call system and phone and TV connections. Many rooms also benefit from views of the lovely gardens and the woodland surrounding the home.

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Care Provided by Woodland Hall

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laurentiu Lordachescu (Home Manager)
  • Admission Criteria
    • Fully contracted with NHS Harrow
    • Ages 55+
  • Room Information
    • Single Rooms (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024

Funding & Fees Guide for Woodland Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,778
    • Self-Funded Residential Dementia Care from £1,868
    • Self-Funded Nursing Care from £2,018
    • Self-Funded Nursing Dementia Care from £2,108
    • RESPITE Self-Funded Residential Care from £1,988
    • RESPITE Self-Funded Residential Dementia Care from £2,078
    • RESPITE Self-Funded Nursing Care from £2,228
    • RESPITE Self-Funded Nursing Dementia Care from £2,318

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Woodland Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Woodland Hall Reviews (58)

Total of 58, showing 21-40
9.7

Woodland Hall has a Review Score of 9.7 (9.656) out of 10, based on 24 reviews in the last 2 years. Over all time Woodland Hall has 58 reviews.

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Review from E S (Stepdaughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so fortunate in finding such an excellent care home for our relative. From the outset the care has been outstanding, with considerable attention to detail. We have been kept fully informed as to progress, any illness or concerns about our relative. The whole time he was in Woodland Hall,
we have felt he was in a safe, welcoming, and caring place. Woodland Hall is run in a considerate, efficient way, being responsive to our queries and maintaining the highest standards in all areas. We had every confidence that our relative was in the best possible hands.

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Review from B C (Resident) assisted by family/friend published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with the level of care and support I have received at Woodland Hall. The team are always around to help me and they are so kind, thoughtful and considerate. You are in an undignified situation and they deal with it perfectly.

Reply from Fiona Madder, Reviews Team at Woodland Hall

Thank you very much for taking the time to leave us feedback about your experience. We are delighted to hear that you are happy with the care & support provided. At Woodland Hall Care Home & Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from S J (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Woodland Hall for 2 years. She passed away on 24th June 2023.
I did not have any worries about Mum as I knew the staff there were so good in every way. They were kind, respectful, professional, efficient and friendly. Nothing was too much trouble and they always responded
to Mother's requests with a friendly face. They were always happy and always greeted me on my visits and kept me informed of how she was especially during the last few weeks of her life.
They even helped us on the day of her death and rang the undertakers themselves and the body was taken away very quickly.
I would not hesitate to recommend Woodland Hall to anyone.
Mother enjoyed the food and the entertainment which was put on very frequently for the residents.

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Review from Pankaj S (Son of Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank you enough for all the wonderful care you have given to our mum over the past five weeks. It was always comforting for us to know how well she was being looked after. Thank you to a really great team. Your kindness and hard work have been really appreciated.

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Review from Carole B (Daughter of Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's stay here was really wonderful. All the staff were a pleasure and she has been very happy here. We couldn't have asked for more to be honest. Thank you all so much, we will all miss you for sure.

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Review from Daniel F (Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A facility unlike any. Outstanding, professional and kind staff who deserve an award. In two weeks I went from being unable to walk to walking with no aids whatsoever. Great food, treated with the utmost dignity and kindness. I cannot thank them all enough. Please award them 100%.

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Review from Anne V (Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident fortunately able to communicate myself, I have to commend Woodland Hall for their care and kindness. A wonderful team of carers and other staff. The lifestyle coordinator is the kindest and most caring lady whose only concern is for the residents and their comfort and well-being. Well
done Woodlands Hall and thank you.

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Review from John H (Son of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were excellent, very caring and friendly. I was kept well informed of my mother's condition as I could not visit very often.
The Zoom meetings were useful during lockdowns at the home.
Any issues that arose were dealt with efficiently and quickly.

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Review from Maurice M (Son-in-law of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was a resident at Woodland Hall for about 9 months until she sadly passed away, aged 95. Her care was exemplary and compassionate. As importantly, the administration and accounting team were knowledgeable and responsive - nothing was too much trouble. Highly recommended.

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Review from Nancy M (Daughter of Resident) published on 27 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care was excellent. All the staff were so friendly, caring and professional. I felt comfortable going to visit my mother as I've be welcomed nicely. They took great care of Mum in a respectful and sympathetic manner. I would highly recommend this home.

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Review from Amjad H (Son of Resident) published on 25 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident undertaking rehabilitation after a broken leg. She is elderly and frail but I can tell from her condition, from my daily visits and meeting the staff that she has been looked after very well. In particular, the staff are exceptionally friendly and professional and appear highly
motivated. Minor improvements would be TV's in rooms and better Wi-Fi.

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Review from Jeff M (Son-in-law of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and dedicated staff who have looked after my father in law for the last 2 and a half years. He has been very well looked after, loves the food and is always clean and tidy. The home has done a great job under incredibly difficult circumstances due to the pandemic.

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Review from J E (Wife of Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't have chosen a better care facility. Staff were very caring towards my husband and family members, especially in his last few days. Woodland Hall felt like a family and looked after us all for the last 2 1/2 years. We would thoroughly recommend the high standards of Woodland Hall to anyone
seeking a safe haven for their loved one.

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Review from K W (Granddaughter of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad always maintained living independently was of paramount importance in his later life. Unfortunately, due to a number of health issues and many hospital admissions, his level of care was so high that he needed two people to assist him on a daily basis. The transition from independence to reliance
on others was so rapid that it requires a very gentle process. Woodland Hall was keen to treat him as an individual and learn as much about him as they could to ensure they safeguarded his mental health as well as physical. They interacted with him with kindness and humility, maintaining his dignity, even during a difficult time of covid-19, they also included all of the family in every decision and made to feel as though we were in control of his journey with them. During Covid, they found innovative ways to keep us in touch for much needed virtual contact. My grandad sadly passed on 19.06.20, and the home dealt with everything and everyone with love, care and diligence, they were compassionate, and this was crucial to us all in these last few days; thank you.

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Review from Annabel H (Daughter of Resident) published on 28 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how much I appreciate everyone's help at Woodland Hall in looking after my stepmother in her final months. The home was so welcoming when my stepmother was admitted and the staff were simply fantastic. They had so much patience as my stepmother wasn't the easiest of patients at
times. The facilities are excellent and the bedrooms are light and airy. My family and I would like to say a huge thank you to everyone at the home, you made a very difficult time easier to cope with.

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Review from C M (Friend of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely great nursing care. Thanks to the kind and supportive staff. Everyone from the reception to the nursing team has been excellent. So a huge thank you to the managers and team.

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Review from J W (Daughter of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent two and a half years at Woodland Hall before she sadly passed away this month. She thoroughly enjoyed living at Woodland Hall, was well cared for and treated with dignity at all times. During my mothers last few weeks, the staff were extremely supportive of my mother and the family.
They
even bought another resident out to say goodbye to her on the day of the funeral.

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Review from A D (Daughter of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely positive. Staff very kind, very professional, available at all times. Mobilised my mother after her surgery. Gave her care, confidence, comfort when she most needed it. We will definitely recommend Woodland Hall to other people. Caring for the relatives as well and we also found it to be a
lovely, approachable, clean environment.

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Review from David W (Son of Resident) published on 14 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted to Woodland Hall under NHS Continuing Care following discharge from hospital. The home were very accommodating to her needs and were happy for us to bring personal items, including her recliner chair, making her feel at home. We found all the staff to be very kind and understanding
and nothing was too much trouble. We visited frequently because there was no restriction on times for visiting. During these visits, we were always made welcome by all the carers and nurses and treated with respect. The staff would respond to any requests and were always forthcoming with a lovely cup of tea or coffee. We would have no problem in recommending this home for a loved one.

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Review from J C (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, 92 years, is a difficult woman, highly independent. She was here for 6 weeks of rehab after breaking her arm. The first day she was shouting and screaming she didn't want to be here. That was only for the first afternoon. She calmed down thanks to the wonderful skill set of all the staff.
She is so sorry to be leaving. She wants to stay! This is an incredible place. Highly recommend it.

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Current Review Score: 9.7 (9.656)

Overview of Review Score

The Review Score of 9.7 (9.656) out of 10 for Woodland Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.656 for Woodland Hall is calculated as follows: ( (200 Excellents x 5) + (64 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 279 Ratings = 4.656

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodland Hall is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

Laurentiu

Laurentiu Iordachescu

Job Title: Home Manager

Joined: 2022

Welcome to Woodland Hall. My background is in nursing. I worked as a paramedic for the air ambulance for a long time and as a unit manager in a brain injury department. When I joined Care UK, I started out as a nurse assessor and clinical lead, before progressing to being a home manager.


I’m very proud to work for Care UK – it’s one of the leading providers of older people’s care in this country and it has great systems and clear values. It also supports its colleagues to do their best work and progress.


One of my favourite parts of my role is meeting with residents and their families and understanding their needs. I love seeing people flourishing with the person-centred care they receive from our fantastic team. Supporting them to live the life they want – that’s our ultimate goal at Care UK.


I’m personally passionate about ensuring every person we care for is happy, safe, understood and able to continue enjoying their relationships with their loved ones.


In my spare time, I like to unwind by watching movies and reading books. I’m from Romania originally and, when I can, I still like to travel and experience new places, people and cultures.