Woodland Hall

Clamp Hill, Stanmore HA7 3BG
Submit a Review
9.7 58 Reviews
  • Woodland Hall, Stanmore
Woodland Hall is a purpose-built care home set in a leafy residential area in Greater London, providing tailored care and support for older people with a range of needs, including residential, nursing and dementia care on a permanent or respite basis.

The team is highly experienced in caring for people with Alzheimer's and other forms of dementia, having undertaken specific dementia training developed by Care UK's in-house experts.

Residents are free to use the home's welcoming café, cinema room, sensory rooms, cosy lounges and dining rooms as they wish. Each bedroom has en-suite facilities, a 24-hour nurse call system and phone and TV connections. Many rooms also benefit from views of the lovely gardens and the woodland surrounding the home.

Show Woodland Hall on the Map

Care Provided by Woodland Hall

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laurentiu Lordachescu (Home Manager)
  • Admission Criteria
    • Fully contracted with NHS Harrow
    • Ages 55+
  • Room Information
    • Single Rooms (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024

Funding & Fees Guide for Woodland Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,778
    • Self-Funded Residential Dementia Care from £1,868
    • Self-Funded Nursing Care from £2,018
    • Self-Funded Nursing Dementia Care from £2,108
    • RESPITE Self-Funded Residential Care from £1,988
    • RESPITE Self-Funded Residential Dementia Care from £2,078
    • RESPITE Self-Funded Nursing Care from £2,228
    • RESPITE Self-Funded Nursing Dementia Care from £2,318

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Woodland Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Woodland Hall Reviews (58)

Total of 58, showing 41-58
9.7

Woodland Hall has a Review Score of 9.7 (9.656) out of 10, based on 24 reviews in the last 2 years. Over all time Woodland Hall has 58 reviews.

Overall Experience

  • 42
  • 16
  • 0
  • 0
  • 0

Date Published

58
6
12
24
34

Review from Helen K (Respite Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my one week experience at Woodland Hall beyond words. Comfortable and luxurious in a newly refurbished room that was beautifully planned. The staff were worth their weight in gold- all of them. They were always cheerful and offering help. A very polite, respectful bunch of individuals - beautiful
people. I could not be more happy with my treatment in Woodland Hall. Thank you for an unforgettable experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy B (Son of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend highly enough the Woodland home. My mother went there in need of rehabilitation following two long spells in hospital and from day one the staff were incredibly supportive, thoughtful and caring. They helped to get my mum walking again with confidence and gave her, her self-belief
and dignity back. Thank you to everyone at Woodland for the first class care, love and support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian H (Son of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well attended to. The food excellent and the staff couldn't do enough to make mums rehab a success.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Son of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was very happy during his time. Rooms are good. Staff friendly and food OK, although perhaps a bit spicy for an old man's (92) taste! The only downside was his discharge which was a shambles. We were told it was booked for 1.30pm. By 2.15 we asked, no information. Then transpired the home had only
phoned at 2.20 and no ambulance suitable. We were told a car was coming but very little info (from where, or by when) so at 3.30 we left in our own car. Two hours late and still no transport. A bad end to a good experience.

Reply from Samantha Debenham, Personal Assistant at Woodland Hall

Thank you for taking the time to write a review – we’re very happy to read your positive comments and see the good and excellent scores, particularly for the team at Woodland Hall. In regards to the transport at discharge, I’m very sorry to hear about the issues you had. The transport was fully booked in advance by the home for the times stated but is not run by the home, and we have no control over it. When the transport was late, we did contact them again and tried our best to help. In regards to food, all meals are made fresh in-house by the chef-led team, with plenty of choices every day and menus designed with the help and feedback of residents. If your father stays at Woodland Hall again, we will be more than happy to work with him to make sure meals are right for his tastes and include some of his favourites. Thank you again for your feedback, and please do let us know if we can help in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Niece of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care provided by Woodland care home. My Uncle was treated with dignity and respect. Furthermore, he was happy to remain in your care and his appetite has been improved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ratan V (Son of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the rehab services for my mother very good. She was well looked after and facilitated to regain her mobility. Thank you to all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz H (Friend of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend almost daily at Woodland Hall for around 5 months. His room was always clean and neat. A lady cleaned his bathroom every day. My friend wore clean, new clothes every day. He was always clean and shaved. His hair was cut and his feet were looked after. He liked all the food and drink
and whenever he needed something he was given it. The staff were very polite, friendly and kind towards my friend and myself. He was treated with dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joseph C (Husband of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for over 9 years. I am so thankful that she was placed in    
Woodland Hall. The care and attention has been wonderful. Thank you Care UK.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G L (Son-in-law of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in the rehab unit go the extra mile and are very caring. There is flexibility over meals (they will make toast for instance if the patient fancies it). There is no pressure put on the patient, but they are encouraged to help themselves get better. Relatives and friends are made very welcome.
At the sign of any problems, the nursing staff are quick to act.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clara F (Sister-in-law of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with all the staff that have a lot of patience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from stewart B (Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the excellent staff who looked after me for 44 days whilst I was in Hillside Unit Woodlands Hall rehab. The carers really put themselves out to ensure my happiness and well being. Since I can't name, I am emailing the home directly with those who went beyond normal service. The physios
did a fantastic job, so much so that at my hospital check-up this week, they were amazed at my progress. especially when I entered the home, I never believed I was going to walk again. Now, I'm home with crutches and able to go outside in dry weather. The chefs had the patience to help when I didn't like the menu, treating me like a customer in a restaurant rather than a patient. The cleaning staff were always friendly, and helpful. My Hillside Unit manager was very efficient and helpful as for were the nurses especially one person who was very friendly and always had a smile and time to talk to patients.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Brother of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my sister yesterday to take her out for lunch but in view of the weather, she preferred to stay in. While she had lunch, I took the opportunity to discuss a possible move with the manager.
She listened intensively and made a number of wise observations from her experience. It was a very useful
discussion. My sister has a very good carer who had changed her 3 times today through her incontinence. She is very patient and even loving.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol B (Friend of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptionally welcoming from all staff.
Exceptionally clean and warm.
Exceptionally good help and care for residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony W (Husband of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a permanent resident for three years. During this time I have been confident that she has been well looked after, both personally and medically. I have been kept informed of any changes in her condition and been able to discuss and agree to the action being taken.
The staff are friendly
and have a close, kindly relationship with the residents. The home is well maintained, providing a comfortable environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P D (Son of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Facilities are good for dementia patients, with small friendly lounges, ready access to toilets nearby and easy access to gardens and courtyard.
Staff are friendly and attentive but not obtrusive. Good to see regular staff faces who know who you are. My mother presently sleeps poorly at night and this
is getting good attention to resolve.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill W (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my mother, the staff are always welcoming, friendly and professional - from the carers, chef, nurse, activities staff, management and reception staff. Communication - mostly by email to the care home is answered promptly and efficiently - communication from nursing staff and carers
to the family is prompt and informative also. I would thoroughly recommend the home and so does my mother!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John H (Husband of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since leaving admitted to Woodland Hall in 2013, my wife has received excellent and compassionate professional care from the staff. I have always been kept informed of her condition and also have a good relationship with the staff.
One criticism; recently the management have decided to move staff
to alternative wings. The has resulted in some long term nurses and carers becoming dissatisfied as they have built up a warm, compassionate affiliation with the residents in their care.

Reply from Samantha Debenham, Marketing Support Administrator at Woodland Hall

Thank you for taking the time to provide feedback, and for your lovely comments and scores for Woodland Hall – I’m incredibly happy to hear your kind words. In regards to the care team moving to different suites in the home, as you may know, we’ve had lots of positive changes in the home in recent months, including the opening of our newly optimised suites and the recruitment of new colleagues. In order to ensure we have a good mix of experienced team members on hand alongside newer colleagues so they can learn procedures and get to know residents, we have rotated some nurses and carers across two suites. You should, of course, continue to see the team members you already know well around the home supporting newer colleagues, and we hope that, once everyone is fully inducted, that team members will be assigned more permanently to specific suites as before. Of course, all our team members are highly knowledgeable and experienced, but we do realise that it is beneficial to residents to have continuity of carers and nurses with whom they build strong relationships, and this is what we endeavour to provide. Thank you for bearing with us during this busy and exciting time for Woodland Hall, and please do let any of the senior team in the home know if you have any further comments or suggestions now or in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ellen C (Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with the service provided, the staff are very helpful. I would recommend it to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.656)

Overview of Review Score

The Review Score of 9.7 (9.656) out of 10 for Woodland Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.656 for Woodland Hall is calculated as follows: ( (200 Excellents x 5) + (64 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 279 Ratings = 4.656

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodland Hall is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Laurentiu

Laurentiu Iordachescu

Job Title: Home Manager

Joined: 2022

Welcome to Woodland Hall. My background is in nursing. I worked as a paramedic for the air ambulance for a long time and as a unit manager in a brain injury department. When I joined Care UK, I started out as a nurse assessor and clinical lead, before progressing to being a home manager.


I’m very proud to work for Care UK – it’s one of the leading providers of older people’s care in this country and it has great systems and clear values. It also supports its colleagues to do their best work and progress.


One of my favourite parts of my role is meeting with residents and their families and understanding their needs. I love seeing people flourishing with the person-centred care they receive from our fantastic team. Supporting them to live the life they want – that’s our ultimate goal at Care UK.


I’m personally passionate about ensuring every person we care for is happy, safe, understood and able to continue enjoying their relationships with their loved ones.


In my spare time, I like to unwind by watching movies and reading books. I’m from Romania originally and, when I can, I still like to travel and experience new places, people and cultures.