Annandale Lodge Care Home

8 Linden Road, Bedford MK40 2DA
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9.8 61 Reviews
  • Annandale Lodge Care Home, Bedford
Annandale Lodge provides high standards of nursing and residential care for older people, those who are frail and those who are living with complex needs.

The home is located in a quiet area near Bedford town centre and is within easy reach of public transport. The excellent facilities are complemented by a secluded garden providing residents with the atmosphere and tranquillity of a country home.

Annandale provide a secure, relaxed and homely environment embracing the fundamental principles of good practice. The home’s professional and experienced team provide the highest standards of care.

An activity co-ordinator organises a daily programme of events, as well as one-to-one reminiscence therapy and outside entertainers who visit the home on a regular basis.

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Care Provided by Annandale Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Georgina Lewis (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Annandale Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,250 – £1,500
    • Self-Funded Nursing Dementia Care £1,250 – £1,500
  • (these prices are only a guideline, please contact Annandale Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting your relative of friends at present.


  • Parking

  • Car parking available outside the font of the home and also a car park at the rear of the home.


Annandale Lodge Care Home Reviews (61)

Total of 61, showing 1-20
9.8

Annandale Lodge Care Home has a Review Score of 9.8 (9.797) out of 10, based on 15 reviews in the last 2 years. Over all time Annandale Lodge Care Home has 61 reviews.

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Date Published

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Review from Anita S (Wife of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Husband has been at Annandale lodge since Dec.24 he has vascular dementia. and as soon as i view the home you felt the love in every room and it feels like a proper home not an insitution like some places, the staff
are awesome from the carers to the cleaning staff they all make my husband laugh
and he makes them laugh
if he's having a bad day they pick him up by chatting and making him laugh and feel good..they all go above
and beyond and the nurses are awesome too, they do a fantastic job looking after him and making sure he takes his medication in a lovely way.. the manager is awesome to, she listen to your worries she reassures you by explaining how dementia effects some people with my husband they all have been great and treat him with
respect love and compassion and dignity and still make him feel like he's still a man, and not a baby.. the food
is out of this world and everyone pulls together as a team.. And for me they also have helped me to see i've down the right thing

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Review from Chris M (Husband of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been overwhelmed by the kindness of every single member of staff at Annandale Lodge Care Home. The patience, understanding and support have been wonderful and much appreciated. Keep up the good work!

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Review from Karen H (Partner of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a very big thank you to you all for the care that you gave my partner. You were all so very kind. You all treated him with dignity.
You treated him so lovingly. It was apparent in all that you did for him.
I was so lucky that he was placed in your home.
This home is filled with
love, I felt it from the first moment that I walked in and I am sure he felt it too.
I noticed that you went the extra mile while he was here. Nothing was too much trouble. He was cold and needed a blanket, one arrived in minutes. He fancied an ice pop, one magically appeared from the kitchen.
Tragically you didn't know him when he was a fit and well man with a wicked sense of humour however you all gave him the most precious gift of giving him your time. I know that he was settled and comfortable at all times and that is what mattered the most.
I would like to say a very big thank you from the bottom of my heart.

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Review from E D (Daughter-in-law of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were excellent, I just wish my Mom had been longer there.

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Review from N B (Wife of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home ebough. Every member of staff is professional, caring, helpful and friendly. I know my partner is well cared for, which takes a lot of worry off me.

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Review from K N (Daughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad who has dementia has been at Annandale for 6 years and has always been treated with compassion and kindness. The carers are genuinely thoughtful of his needs. They have supported him through this awful disease and have been there when I have not been able to face it. I will be forever grateful
for this.

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Review from Caroline P (Daughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been looking after Dad for 8 months now, and have been kind, caring and thoughtful throughout. Compassionate when his dementia-driven behaviour was so tricky, but now with extra tenderness and care as he has become more frail. When he was more alert, he definitely enjoyed the banter and
chat with all the staff - the kitchen team when deciding on meals, stop by for a natter, the care staff too. The manager leads by example and exudes care and compassion, and I have the utmost confidence in her and her team to continue to look after Dad.

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Review from C F (Son-in-law of Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the care of Annandale Lodge since Jan 2023. Despite her ongoing ailments including a recent Dementia diagnosis Mum has always been treated with the utmost respect and more importantly loving care. Everyone from the cleaning, kitchen, care, nursing staff and Manager always
has time to spend valuable interactions with Mum ensuring she is involved in both understanding her care but most importantly her everyday needs.
All staff are always willing to listen to our concerns or discuss with us Mum's care.
Recently on Mum's Birthday the staff gathered to help her celebrate which showed Mum is not just treated as another resident they really do care for her as an individual.

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Review from N H (Friend of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my good friend who is a resident in this home. I am always greeted by very friendly staff. My friend genuinely loves living here. The care he receives is always of high quality. Every member of staff, I have been fortunate enough to meet, is so kind and genuine. When he comes to choosing food
options, the chef is always very flexible with his choices. Management is extremely friendly and takes time out to chat with him. A great place.

Reply from Emma Ridout, Administrator at Annandale Lodge Care Home

Hello, thank you for your review. We always look forward to our residents receiving visitors.


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Review from John H (Resident) assisted by family/friend published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am extremely happy living here. The staff are very kind, caring and thoughtful. The kitchen staff are very understanding and tailor my meals according to my needs. The management team are genuine and sit and talk with me regularly.
I feel very safe here and trust all the staff.

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Review from Mark H (Son-in-law of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Just wanted to extend our sincere thanks to the management and staff at Annandale Lodge. Despite my father-in-law's aliments, both he and the family feel he is in the best place. He feels happy and secure, and we feel he is getting a good standard of care. Worthy of note is the friendliness of the staff
and the improved menu.
My sincere thanks to you all.

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Review from Jenny B (Mother-in-law of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter-in-law entered Annandale Home whilst in the final stages of a terminal illness. The care that she received was the best that we could have for her. The staff were excellent, always respectful we could not fault one single moment. As the time came for her to leave this world the family were
shown such kindness, which was way beyond the staff's normal duties. I would have no hesitation in recommending this home to anyone who wants to give their relatives kindness and good loving care. She was kept clean and comfortable to the end. Excellent home.

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Review from Lynn B (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the care of Annandale Lodge during March and April 2023. The care she received during this period allowed her to live her final days in comfort, surrounded by the most caring of people. Every person we had contact with was an absolute credit to both Annandale Lodge and the caring profession
in general. The humanity and patience shown by all of the care staff were a great comfort to us and took away any concerns we had regarding her final days.

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Review from J S (Wife of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt very happy with my husband in the room he had and found the care touching and kind. Sadly he was there too short a time and I couldn't comment on the facilities and activities as he was not able to use them.

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Review from Helen S (Daughter of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to say how grateful we all are for the wonderful care Mum received from all the lovely staff at Annandale Lodge for Mum's end-of-life care. They were so attentive and caring and nothing was too much trouble for Mum or the family. Thank you all so much, superstars!

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Review from David G (Son of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Annandale Lodge looked after my father very well. An acquaintance had recommended Annandale Lodge as being a particularly caring environment and this was certainly our experience. The high standard of care is driven from the manager herself through the whole team. They are competent and
gently persistent. They spend quality time with the resident. My father's mental health improved greatly while he was at Annandale Lodge. The standard of proactive care is very good. House calls from external service providers were arranged without us having to ask, without fuss and always with the appropriate level of consultation with Dad and the family. Great emphasis is placed on how the resident wants to live. Visits from family and friends are accommodated graciously and we could visit more frequently with the video option which is easy to use. We feel lucky to have found a place for Dad here.

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Review from Stephanie D (Sister of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother spent his final 4 months being cared for and nursed in Annandale Lodge until his death on December 2nd. He called it 'Home' for very good reasons. The sensitivity, care, and love shown to him amazed him and me. I would never have thought that so many people, regardless of their post in the
home could show such compassion and understanding, care and love: the cleaners, chefs, carers, nurses, even the maintenance people and the manager, all knew my brother, understood him and what he needed, and were always so welcoming to me as I visited him. He was relaxed, secure, and safe as he faced his approaching death. I cannot express enough my thanks to these wonderful people for looking after my brother so compassionately and carefully and for facilitating my visits, including overnight ones, throughout his stay. After the pandemic, we seem as a society, to have forgotten the human care provided by people such as these. We should be standing and clapping for them again.

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Review from Enid K (Friend of Resident) published on 14 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted to Annadale Lodge on Monday 14th November 2022 after being discharged from hospital. I cannot tell you how happy I was. The home was so nice, the room beautiful and the staff and manager were exceptional. They made her final days so happy. I will be eternally grateful to them
all.

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Review from Stephen S (Son of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had the fortune to take residency at Annandale Lodge this year and was looked after by the whole team as if they were looking after their own family. Every time I visited I was updated on how he was and everyone had time for dad, the rooms are very clean and the safety of the residence makes you
feel confident he was in the best place. There are no negatives I can write just say I would never think twice about placing a relative of mine in Annandale as all staff excellent carers. Thank you team from myself and my family.

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Review from Margaret S (Daughter of Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident at Annandale in March 2019. She was bedbound and had mild dementia. She was always treated with the utmost dignity and compassion. During the pandemic, we were encouraged to visit and talk to mum through the window. Luckily she was on the ground floor. The care she had was absolutely
fantastic. As a family, we can't thank you enough. Being with her as she passed away was a privilege. Thank you for phoning us so we could get there in time.

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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Annandale Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.797 for Annandale Lodge Care Home is calculated as follows: ( (142 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 172 Ratings = 4.797

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Annandale Lodge Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2023

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 13 Mar 2025

Annandale Lodge provides high standards of nursing and residential care for older people, those who are frail and those who are living with complex needs.


Awards / Recognitions (1)

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Meet the Team (1)

Georgina

Georgina Lewis

Job Title: Home Manager

Joined: 2012

Georgina is an experienced home manager who is also a registered nurse with a wealth of experience.


Frequently Asked Questions about Annandale Lodge Care Home

What types of Care is Annandale Lodge Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Annandale Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Annandale Lodge Care Home have?

There are 26 Single Rooms.

What are the Facilities & Services at Annandale Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Annandale Lodge Care Home to the centre of Bedford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.