New Meppershall Care Home

79 Shefford Road, Meppershall, Shefford SG17 5LL
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10 111 Reviews
  • New Meppershall Care Home, Shefford
At New Meppershall, they combine modern facilities and practices with traditional family values to provide your family with the best care, love and support possible.

New Meppershall care home came under new management in June 2015, and they have been absolutely delighted with the response to their re-launch of the home and the launch of their cutting-edge, purpose-built dementia wing.

Each resident has the luxury of living in a newly refurbished building with delightful landscaped gardens nestled in the beautiful countryside. New Meppershall is a wonderful, tranquil building set in a truly unique environment.

It has been carefully refurbished to the highest standards and residents can look forward to the very best care, in the most peaceful of surroundings.

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Care Provided by New Meppershall Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 81 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Neuropathic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Viviana Budai (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (81)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for New Meppershall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,450
  • (these prices are only a guideline, please contact New Meppershall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

New Meppershall Care Home Reviews (111)

Total of 111, showing 1-20
10

New Meppershall Care Home has a Review Score of 10 (9.986) out of 10, based on 43 reviews in the last 2 years. Over all time New Meppershall Care Home has 111 reviews.

Overall Experience

  • 107
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Date Published

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Review from Clifford M (Husband of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and buildings were of the highest quality and the care provided was beyond expectations and delivered with a cheerful and happy attitude. My wife was cared for like a member of the family during her convalescence from major surgery. If we need care in future we would have no hesitation in
returning to New Meppershall Care Home on a permanent basis.

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Review from V M (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum stayed for respite care after an operation. The home made my Mum feel very welcome with its family atmosphere. My Mum was cared for day and night by a dedicated team. Nurses were available when my Mum needed medical help. Visitors were made very welcome. The home is clean, bright and airy.
The food is excellent. When my Mum felt better she went on one of the regular outings, which she really enjoyed. I'm so glad we found this home for my Mum's respite care.
I would like to thank the wonderful team at the home who supported my Mum during her stay.

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Review from Jennifer S (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and respectful of my father's needs. Always cheerful with a 'can do' attitude.
All the staff knew what they were doing and made my father feel valued and cared for.
Although we only needed 4 weeks respite at this stage my father would be very happy to return in the future.
The family were also
welcome to visit at any time which made us all very comfortable with the care provided to my father.
The meals were very good and the family were made very welcome to eat with my father.
My father's medication was ordered on time. He enjoyed the trip out on the minibus and also the support to get to see a little of the village.
Highly recommended.
Thank you for your care.

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Review from T C (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing, caring, friendly environment. Took great care of our Mum who came from hospital with complications following open heart surgery. Very fragile on arrival but she left walking, well-fed and laughing, back to independence. They sorted her complicated medication routine perfectly and were always
smiling and helpful in answering questions. Thank you to the whole team!

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Review from Judith P (Daughter-in-law of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot have been happier with the care my mother-in-law received at New Meppershall. They treat all their residents as family and that is just what it feels like having your loved one in their care. The whole family is treated with care compassion and kindness.
It's so hard to entrust the care of
a much-loved family member to someone else, but she was really happy there. The best part for me were the staff, every single one of them was wonderful, the office administrator, care assistants and nursing staff. Each one of them made her stay there happy and comfortable. They were always on hand if we needed any help or advice and we could visit at any time. They were always in contact with us if there was any change in her health or even if she had a change of medication!
She couldn't have been in better hands and it gave us great comfort knowing that she was being looked after better than we ever could have done. We will be forever grateful for everything they did for all of us.

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Review from Caroline R (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to express immense gratitude to the whole team. We went through the last month of Mum's life with the team at New Meppershall and they were just wonderful.
Respectful, caring, warm. From the first contact to the last moment. It is an incredibly intimate and difficult time for a family
when the oldest member passes and we felt supported but not intruded on.
That was important.
Thank you all.

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Review from C T (Stepson of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care our relative has received. He is like a totally different person since they have been in New Meppershall. The staff are friendly and welcoming, exactly what we were looking for when we were choosing a home.

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Review from Ketra W (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home with wonderful people. Dad really loved it here and loved all the people dealing with his care. They were all very happy and welcoming and it has a lovely element of home about it. Very clean too. Thank you all.

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Review from Clare B (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking for somewhere special for palliative care for our mum and we found it. From our very first contact with New Meppershall, we were impressed and remained impressed. The home has a warm and welcoming feel, it is spotlessly clean and tidy, the meals are lovely, there is a nice garden and
it is good that there is also a hairdresser and chiropodist available.
More importantly, was the exceptional care Mum received during her stay. From everyone (the cleaners, housekeeping, carers, nurses and management team) nothing was ever too much trouble. Mum was always treated with respect and cheerful friendliness. We are very grateful for the care that Mum received and could not have wished for a better place for her. Thank you.

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Review from Wayne S (Son of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently spent some time in this tremendously helpful and accommodating home, the staff were fantastic with him. I can't recommend this place highly enough. Thank you to everyone involved in making a very hard decision we had to make by placing him there. Much luv.

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Review from J L (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whole home is nicely Clean and tidy, staff are always cheery and helpful. A few activities to amuse / entertain residents. Nice garden for better days. Plenty of different areas for sitting quietly or with other people. Overall a good experience.

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Review from Hayley B (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first contact with New Meppershall, our minds were put at rest by the friendly, knowledgeable and very approachable staff across the board. The nurses and carers were all fantastic, kept us updated with Dad's progress, and were kind and attentive to his needs. They were very welcoming
to us as a family, knowing us all by name and being very helpful with my mum, who we took daily to spend time with dad, and who is also disabled. Nothing we asked for was ever too much trouble and my dad said there wasn't a single person he could fault. The admin staff were just as great, arranging daily papers, haircuts, chiropody, and even helping with video calls that Dad struggled with on his own, playing a part in settling him in and putting our minds at rest. The building itself is large, open, airy and spotlessly clean and decorated tastefully. We were welcome to make ourselves and Dad hot drinks at any time. Sadly had to move Dad due to the distance from home but would highly recommend it!

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Review from Alistair P (Son of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was fiercely independent and self-sufficient. That was until he mutually agreed with medical advice that it wasn't safe or in his best interests to continue living in his own home alone. It was probably the hardest decision he'd ever had to make in his life. He chose New Meppershall Care Home
without any interference. He always knew what he wanted. Pre-admission contact with the admin staff was friendly, sympathetic and professional. I 1st visited him on admission day and was immediately impressed by the location, facilities and cleanliness. The attending nursing staff were totally professional, friendly, respectful and constantly checking in on him to ensure he was comfortable without being 'over fussy'. All the while his dignity was maintained. The menu is varied and high quality and there are organised activities/outings. As a visitor, I was looked after and given all the information I needed. Other visitors to him made the same comments. I would choose here for myself 10/10. Thank you all.

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Review from Marianne M (Daughter of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my father from the USA during his stay here and I was thoroughly impressed with the location, layout, and superior level of care that he was receiving from care staff and administrators. It comforts me to know that he is in good hands. The location is clean, tidy, and offers a variety of activities
for the residents to participate in. The home is set facing open countryside to offer a peaceful surrounding to all that can enjoy it. The staff go above and beyond to ensure the patients are safe and comfortable in a very professional manner. My brother and I have been blessed to have been given this opportunity for our father. They welcome you with open arms and answer any questions regarding patient care openly. I would thoroughly recommend this location to anybody who is considering a care home option for their loved one.

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Review from Paul T (Son of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run, friendly care home, which provided for the needs of my Mum, who was in respite care following a series of falls. The home was clean, functional and safe. The food was varied and well prepared.

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Review from S B (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent his last days with New Meppershall Care Home and his care was outstanding. I would highly recommend this home with excellent facilities and amazing staff. Lovely clean rooms with countryside views.

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Review from Phillip S (Son of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean home and has very caring staff. Nothing is too much trouble and all tasks are carried out with a smile. The food is very good and well prepared and always a choice. Hairdressing and Chiropody are all on-site.

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Review from Dawn M (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old mother spent seven weeks at New Meppershall from April until June this year, following a lengthy stay in hospital. We could not have wished for a better place for her recovery. Spotlessly clean, lovely meals (she especially enjoyed Sunday lunches) and a well-equipped and spacious room.
But more importantly was the care she received from the fantastic team of carers who looked after her during her stay. Nothing was too much trouble; Mum was always treated with respect and cheerful friendliness. The management team were always welcoming and kept us informed through excellent channels of communication and the nursing team were second to none, professional and expert, keeping us informed of care plans and doing their absolute best for Mum. We really appreciated the fact that as a family we could visit at any time and were able to bring in personal items, like photos from home, to make her room more personal. We are very grateful for the care that Mum received.

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Review from Raymond John B (Resident) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to New Meppershall care home on the 10th May for two weeks after a knee joint replacement and I have found the overall experience here to be excellent. The staff are very friendly and nothing is too much bother for them. The rooms are cleaned daily the meals are excellent, In fact, the care here
is so good that I have decided to stay an additional week.

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Review from Joseph Y (Son of Resident) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted there direct from the hospital to recover after a bad fall which broke her femur. She was well cared for around the clock by the staff and enjoyed her stay. The care home is well looked after and set within a lovely village. There was also no restriction on visiting hours which
really helped. She would have liked to stay longer but the very high stay cost was prohibitive.

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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for New Meppershall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for New Meppershall Care Home is calculated as follows: ( (485 Excellents x 5) + (7 Goods x 4) ) ÷ 492 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for New Meppershall Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about New Meppershall Care Home

What types of Care is New Meppershall Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does New Meppershall Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does New Meppershall Care Home have?

There are 81 Single Rooms.

What are the Facilities & Services at New Meppershall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is New Meppershall Care Home to the centre of Shefford?

1.3 mile(s) as the crow flies, distance by road may be significantly further.