Review from G I (Son of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience

Amazing care home and the staff care so much about all their residents.
Wonderful activities for the residents.
All the staff go above and beyond, the lady is wonderful in the office and I find her so approachable at all times. They have really helped in a very difficult situation. Thank you.

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Review from A W (Wife of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience

I have found every member of staff to be friendly, professional and committed to all the residents - they are all fully deserving of the title of Carer. Nothing is too much trouble for them, and I am extremely pleased with the way they care for my husband’s every need - and how they look after me too.

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Review from K R (Son of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience

I have always found the staff to be polite and helpful when I visit or call. Any concerns that I have are dealt with efficiently and I am informed of my mother's well-being on a regular basis.
More recently I have been dealing with the lady in Daffodil and she has always been very helpful with any

concerns that I have had.

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Review from Steve B (Son of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience

Mum has been at New Meppershall Care Home full-time since just before lockdown. For much of that time, Covid has restricted our visiting. However, my brothers and I have never been concerned for her safety and well-being. The manager and her staff have been brilliant and have always done everything

they can to make Mum's life fun and interesting. In particular, their social media page helps keep us connected with her day to day activities, from Easter bonnet creation to visits from shetland ponies and Buddy the dog and even trips to the seaside and Christmas shopping.

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Review from Lisa M (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience

Mum has been here for twelve months now and the staff have been incredibly caring and professional. Due to mum's illness she can be difficult at times but everyone goes out of their way to make her feel safe and secure. The rooms are lovely and the standards of cleanliness are very high.

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Review from Nathan F (Grandson of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience

My grandmother recently became a resident at this beautiful care home where the staff are just godsends. You can just see the care they give is beyond what you would ask for and means more to them than just a job. Thank you sincerely for everything!

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Review from Carol W (Daughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience

Meppershall Care Home is truly a fabulous place. My mother is absolutely happy there, the happiest I have seen her in a while; she feels safe, which is paramount for her needs, the staff are superb, delivering the patience and kindness that she needs, and the hygiene is spotless! I love the updates

on Facebook showing different activities and events, and recently they have shetland ponies, which my mother really loved.

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Review from Christina K (Daughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience

My father was taken to New Meppershall in December and my first impressions were already quite good. Lovely atmosphere, happy and devoted staff, plus a warm and welcoming feel from the home itself.
My father and I attended their Christmas party and thoroughly enjoyed ourselves. I could tell the staff

cared very deeply about creating a positive atmosphere for the residents and I felt that my father enjoyed being there. They were also keen on taking him on outings and running through a number of activities with him to keep him engaged. Unfortunately, at that point, my father had to be relocated to be closer to my mother in Luton but given the choice, we would have loved for him to have stayed. He was in and out of care homes frequently over the past two years and I can honestly say this was the best one so far. Thank you to all the staff who made him feel welcome and please keep doing what you're doing, because you're doing it well!

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Review from S D (Daughter-in-law of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience

My father-in-law has been a resident in New Meppershall Care Home for over a year now and my husband and I cannot praise the staff enough. The care and attention given to my father-in-law is second to none and we would not hesitate to recommend this home to friends and other family members.

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Review from Robert B (Son of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience

My mother was recently at New Meppershall Care Home and I must say the way she was cared for was nothing short of brilliant, from the moment she arrived she was very well looked after. Nothing was too much trouble for all the staff. The facilities are all first class, she often said how good the food

was. The room she had was lovely. I can't thank the staff enough for what they did for her and the way they treated her was brilliant.

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Review from Feleena P (Daughter of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience

My Mum is staying here for an assessment, she is being taken very good care of. The staff are amazing and very friendly. Her room is of a very high standard and the whole place is very clean. I would highly recommend this care home.

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Review from Clive P (Son of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience

My elderly mother arrived at Meppershall Care home on 22nd December 2022 after a prolonged hospital stay. We visited her a couple of days after her arrival and she looked a lot better than she had in hospital, and we could actually hold an intelligent conversation with her. Her room is very nice and

she can see the garden through her window. All the staff that we have met/dealt with are extremely professional/courteous and nothing is too much trouble for them.
Each room has a picture outside the door with the patient's picture and name.
Another nice touch was the day after my mother arrived, another resident presented her with a box of biscuits to welcome her, also the staff gave her and the other residents some toiletries and a bracelet. I can't praise the home and the staff enough. Well done and Thank you!

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Review from Emma B (Daughter of Resident) published on 27 December 2022
Submitted via Website • Report

Overall Experience

Dad has been at New Meppershall for a few months now and I have been thoroughly impressed with all the staff. Dad was in a poor state when he arrived and through the right medical treatment, kindness, understanding and outstanding care he has improved tremendously. When it was his birthday they made

a wonderful fuss of him and even made a birthday cake. Photos were taken and the whole family were made very welcome, even my dog. All of Dad's mental and medical needs have been provided for and he is very settled. Thank you.

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Review from Louise T (Granddaughter of Resident) published on 21 December 2022
Submitted via Website • Report

Overall Experience

My grandad is at Meppershall, sadly with dementia. The staff are very polite, caring and helpful. Visiting is easy, you can visit whenever is good with you. Definitely feel my grandad is very well cared for. We would highly recommend this care home to anyone.

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Review from Hazel A (Daughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience

I would highly recommend New Meppershall Care Home to anyone who is looking for care for their loved ones. My mother was a resident for 4 weeks of rehabilitation from hospital. All the staff were extremely helpful, caring and friendly. They treated my mother at all times with dignity and compassion.

We were contacted whenever necessary and kept informed about any issues that cropped up. Mum was sad to leave all the lovely carers behind, but we had to move her to be closer to family.

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Review from Anthony S (Son of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience

I would recommend New Meppershall Care Home to anyone whos looking for care for their loved ones. All the staff from management to cleaners is helpful, caring and friendly. The security of residents is very good. Fire drills and alarms work with all fire doors working correctly. Having experienced one

personally while visiting my mother.

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Review from Susan F (Niece of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience

I have both my aunt and uncle at New Meppershall, both having Dementia to varying degrees, my aunt also has mobility issues and is currently not able to walk. At all times I have found the staff polite, caring and approachable. Both my aunt and uncle always say how lovely the carers/staff are that they

are happy being there and are well looked after.

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Review from Kirsty C (Niece of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience

My aunt has been living in Daffodil House at New Meppershall since December 2019. She is well looked after and the staff go above and beyond to meet her needs, which are becoming more complex. I think one of the biggest benefits of the home is that you will normally see the same staff members, which

gives it more of a family environment and also means that the staff are aware of how my aunt should be cared for. As a family member, I am kept fully updated on any changes or concerns which has been really important through Covid lockdowns. This is a brilliant care home and prior to Covid they had a variety of activities to engage the residents and I can see that they are trying to get back to this without putting the residents at risk. After a poor experience of care homes with another family member, Daffodil House has shown what a wonderful home can be had when independent living is no longer viable.

Reply from Viviana Budai, Manager at New Meppershall Care Home

Thank you for your kind words. It is a privilege to care for your aunt.

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Review from Hayley Y (Daughter of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience

My mother came to New Meppershall for an assessment following a stay in hospital in July. It was clear to us that she really couldn't care for herself any longer at home and needed 24 hour care. She had the opportunity of a permanent place at New Meppershall and we Jumped at the chance as we were impressed

with the care and support from the staff. We haven't looked back. Every single member of staff (whatever their role) is very friendly, welcoming and patient with the residents. We are contacted whenever necessary and feel we are kept informed about issues that crop up. My mother seems very content here.

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Review from Sharon H (Daughter of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience

Mum moved into New Meppershall (Daffodil Unit) in February 2022 due to her dementia getting worse. She settled in quickly and the staff are always friendly and helpful. Any questions/queries are always dealt with promptly and we are given regular updates on mum. It's lovely to see photos of Mum joining

in with the activities and we are able to relax knowing that she is being well cared for. I would definitely recommend this Care Home.

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New Meppershall Care Home

Care Provided by New Meppershall Care Home

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Funding & Fees Guide for New Meppershall Care Home

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