Review from C K (Daughter of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience

From the moment I entered Village Green Care Home, I was impressed with the ambience and welcome of the manager and senior staff. It was peaceful, quiet and homely and Mum settled in very quickly to her new surroundings.
From the beginning of her stay she was treated with dignity and respect and her

every need was catered for by the friendly, caring care assistants.
During her stay she had put on weight and helped by the provision of a soft, normal diet, as prepared by the accommodating chef, at my request. I cannot recommend this home enough.
Mum was sad to leave.

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Review from C W (Partner of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience

My partner sadly passed away on 30th November 2023.
The care throughout his stay for over a year has been excellent, the care he received during the end-of-life period was second to none.
All staff showed the upmost support and kindness to us both, which made an unbearable time so much easier.

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Review from Simon A (Son of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience

Since Dad has been in Village Green he has been treated with respect and decency. The staff genuinely care for their residents. Dad can be very awkward with food so they asked what he wanted then ordered it in to make sure he is eating. All staff get to know their residents and make them feel happy

and comfortable. I couldn't recommend this care home any higher and think the staff are absolutely incredible!

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Review from Martin G (Son of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience

Always found the staff very pleasant and friendly. Rooms were clean and tidy and while visiting Mum the staff regularly checked on her to make sure she was comfortable. The nurses were always available within a short space of time and the management contacted me to discuss things relating to my Mum

and in turn, they were available to answer any questions that I had. I did try to visit early evening after work but it was comforting to know that I could visit a little bit later if I had any delays without any pressure,

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Review from Frances P (Sister of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience

I cannot praise or thank Village Green Care Home enough. After my brother's wife died his dementia escalated quite rapidly. It became clear he could no longer live at home but his dementia made him fearful of moving, of losing contact with familiar faces and places, of not being in a home he knew and

felt safe in. Finding Village Green was a gift. The staff understood his fears and anxieties and through patience, kindness, friendliness and above all a professional attitude he is now recognising Village Green as a place to call home. A place of emotional safety. Thanks to all the staff.

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Review from Ann W (Daughter of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience

My mum spent nearly nine weeks at Village Green following a hospital stay, but due to the home’s location, she had to be moved.
During her stay, she was happy and very well looked after.
The staff are all so friendly, caring and always willing to help. It is a lovely welcoming care home and the manager

is excellent, always prompt to reply to emails or any concerns.
There are regular activities to engage residents and even singers performing sometimes. The home is always well-cleaned.
I would definitely recommend this well-run care home for its outstanding care provided.

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Review from Robert I (Respite Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience

My Dad, who has Parkinson’s was admitted into the care home to assess his needs whilst waiting for continuous care. From day one our experience has been excellent. The staff have all been so kind and professional, the standards of cleanliness and hygiene also excellent. The food has been excellent too.

We as a family are happy to recommend Village Green care home to anyone who has a vulnerable elderly relative. Well done to the manager and all the staff members.

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Review from M A (Daughter of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience

Mum came to Village Green Care Home in January 2023 and she has settled in well. She looks so much better after being well cared for. She takes part in the activities that are organised most days. She enjoys the food on offer. Her room is clean and tidy. Staff always friendly and helpful. I have full

confidence in the staff that Mum is happy and safe and they are always ready to answer any questions.

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Review from T F (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience

Always welcome, friendly staff, supportive and caring. Always "checking in".

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Review from Julia O (Niece of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience

This care home is excellent. Very high standard of care. Good quality furnishings. Excellent standard of cleanliness. Brilliant and caring staff.

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Review from H M (Sister-in-law of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience

My sister-in-law has been with Village Green Care Home since her discharge from hospital. The care home residents and staff are very pleasant and caring.
The staff are so very lovely and always smiling and happy. They look after my sister-in-law extremely well and she wants for nothing. Her room is

very comfortable, warm and safe and she is always invited to attend any events that take place.

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Review from Sally C (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience

Very happy with the care my mum receives, the staff are very friendly and very helpful and also very patient. It's a shame my mum may not be able to stay at the Village Green Care Home, due to financial reasons, as I know she would have been well looked after.

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Review from V T (Niece of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience

I have regular contact and updates with the care home manager.
The staff recognise and meet the needs of my aunt and ensure she is treated with dignity and kindness.
They ensure her personal hygiene is maintained and that her dietary needs are met. The care home always makes me aware of any problems

or concerns relating to my aunt so we can talk them through and agree on what needs to be done.

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Review from Matthew B (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

My mum spent the last weeks of her life at Village Green Care Home. She was comfortable and cared for. The staff are warm, conscientious and considerate. The management are personal and authentic, taking time and care to communicate everything clearly. They ensure that each resident has everything they

need and that the families take part in all decisions.
After Mum passed away, they continued in their caring dialogue with the family. The manager came to the funeral. He is a good man.

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Review from K C (Resident) assisted by family/friend published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience

I found my time here very pleasant, and the staff very helpful, caring and understanding. I found the nurses particularly helpful and explained all my medications in a very understanding way. The carers went over the top of their care to make sure my stay here was a pleasant one. I also found the managerial

staff very precise and always very respectful in any questions that I had. Overall, my stay was a home-from-home experience and would recommend staying here to anyone.

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Review from Karen C (Daughter of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience

My dad was admitted for a 2 week respite break but loves it so much that he wants to stay here permanently. The care he receives from the management team and every single carer and member of staff has been first class, nothing is too much trouble for them. Dad says he is looked after so well and as

a family we have peace of mind knowing he has 24-hour care in place. Thank you Village Green for making a 92-year-old with nursing needs feel happy and secure.

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Review from B C (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience

I would highly recommend Village Green Care Home, my dad stayed at the home for a respite period, the environment was lovely, the carers were attentive, kind and caring, the chef was wonderful, the management were helpful, understanding and highly efficient.
The whole team were fantastic.

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Review from Mary A (Niece of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience

I am very happy with the care and attention my auntie receives from all staff. All levels of staff have time for my auntie, me and her visitors. They are very good at providing activities for the residents, my auntie loves having her hair done and her nails painted. Overall a very nice care home.

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Review from Lucy R (Wife of Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience

All the staff are all very busy caring for residents. They always find time to talk and make them feel wanted. Their communication, politeness and patience go without saying. All the carers are hardworking and under pressure to deliver care. If I was their manager, I would be praising and give them

an award/bonus every month, without having visitors sponsoring carers of the month. I am very happy with the care my husband is receiving from the carers. A big thank you to the carers.

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Review from Tracey K (Daughter of Resident) published on 30 September 2022
Submitted via Website • Report

Overall Experience

My dad has been in the Village Green for a number of years now. Recently, it was taken over by new management who are doing a wonderful job. It is far easier entering the home now building works have been completed on the new reception area, the decor is tastefully in keeping for the residents and the

staff are always helpful and keep us up-to-date. My dad is looked after well, he is always clean and looks comfortable. His room is clean and tidy with his music playing, which he loves.

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Village Green Care Home

Care Provided by Village Green Care Home

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Funding & Fees Guide for Village Green Care Home

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