What types of Care is Park House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Park House Care Home have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Park House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park House Care Home to the centre of Sandy?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Park House Care Home, Mill Lane, Sandy, Bedfordshire SG19 1NL

Review from Thomas C (Partner of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience

We were so fortunate to find this home to look after our loved one. The care was very good and the staff looked after every aspect of the care, with dedication and to a very high standard. We do not hesitate in recommending the home and the care received at Park House.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you for those kind sentiments. We are always here, for those who live with us and their families. It was an honour.

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Review from B E (Son of Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience

You all need gold medals for what you all do.
Big thank you from our family.

Reply from John Tillisch, Proprietor at Park House Care Home

A big "thank you" to you for your lovely sentiments and for your appreciation for what we do. We loved looking after your mother, who made some friends while she was with us - both among the staff and residents. We hope to see her again.

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Review from Jane M (Daughter of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience

The staff were always welcoming and friendly and invited me to lunch whenever I was there. I was never in doubt that Dad was being cared for well.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you for your review and sentiments. Dad was a gentleman in the truest sense of the word and will always be remembered by all here with fond thoughts and memories.

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Review from P B (Son of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience

During my father's stay in the care home. All of the staff were very caring and considerate, ensuring that my father was very well looked after. He often commented on how good the food was and the choice and was extremely appreciating of the care and kindness shown to him. We particularly enjoyed the

summer garden party, the live singer, it was evident that the residents were well looked after and had an enjoyable time.

Reply from John Tillisch, Owner at Park House Care Home

Thank you for those kind words. We are pleased to hear he enjoyed his food, often the highlight of the day, and that he was well looked after. We miss his keen sense of humour and his banter and observations. The staff were very fond of him.

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Review from M A (Son of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience

Having had a very positive previous experience with Park House, it was an easy decision to go with them again.
Management was very supportive in assessing needs, arriving at a mutually agreeable financial solution and making the move as painless as possible.
All staff we met were professional, friendly

and supportive.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you so much for your lovely comment and I am so pleased we were able to help, albeit for a short while. As a 'family' we always strive to place the person and thier family first and foremost in our care. Your words mean a lot to all of us here.

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Review from S P (Daughter of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience

Warm, welcoming family atmosphere. All staff treated Mum with respect and genuinely cared. We as a family were always made to feel welcome. The food was amazing and the staff went out of their way. Mum spent only a month at Park House for her end-of-life care but was treated with dignity. Thank you.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you for those kind compliments. No matter how long someone may be with us, they and their family become part of our big family. To care for Mum, even for that short time was a privilege; thank you for trusting us with such a precious and important person.

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Review from Sian E (Daughter of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience

The staff were very friendly and caring. Although the resident was only there for a week, they treated him and us as if we had known them for months.
The room was clean and well-fitted. The care was excellent.

Reply from John Tillisch, Owner at Park House Care Home

Thank you for taking the time and trouble to complete a review of the care your relative received (albeit for a brief period) whilst at Park House. We are delighted to learn that your experience was positive, that you felt that the care was "excellent", and that you were also made to feel at home. We do try to include the extended family as part of the whole family of Park House, so it's good to know that was your experience.

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Review from Sue O (Daughter of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience

My mother was looked after at Park House for 20 months.
Her nursing requirements were complex. The nursing team tended to her with professionalism and kindness.
The care staff were also kind, friendly, and polite and respectful to her.
The home is well managed i.e. clean and the rooms are well appointed.

It is in a quiet, peaceful location.
You are welcome to visit and spend time with your relation.

Reply from John Tillisch, Proprietor at Park House Care Home

Thank you for taking the time and trouble to complete a review for Park House. It is very much appreciated. We are pleased to see that you commented on the "professionalism and kindness" of the nursing staff, as well as the care staff who you wrote were " kind, friendly, polite and respectful". We enjoyed caring for your mother, and of course, it was a pleasure to see you when you regularly visited her. It felt like you were one of the family here. Thank you for your continued support, and we look forward to welcoming you when you next visit us.

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Review from John V (Cousin of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience

Our cousin was admitted for a short while in Park House and received excellent care. The care home manager couldn’t be more helpful and we thank her and all the staff for the care they gave her before she passed.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you for those kind words; even though it was for a short while, it was an honour to know her and yourselves. Thank you.

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Review from J P (Daughter of Resident) published on 6 November 2023
Submitted via Postal Card • Report

Overall Experience

Friendly staff, homely feel and never felt too busy or overcrowded. We needed somewhere that offered nursing care but a home environment. Only resident for a short while (2 months) but felt supported and safe. Only wish it had a longer and Dad had been able to be more integrated with other residents/activities.

Facilities good, rooms clean and functional. Very caring during the last few days of Dad's life.

Reply from John Tillisch, Owner at Park House Care Home

We'd like to thank you for taking the time to write a review on carehome.co.uk. It is so helpful when people learn of others' experiences when deciding where to place a loved one who needs permanent care. Your comments are very much appreciated and you have summed up what we are about "friendly staff, homely feel, felt supported and safe, very caring". It means a lot to the staff to get such positive feedback. Thank you again.

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Review from Sylvia A (Respite Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience

Very friendly staff from cleaner to homeowner.
Food good and plentiful. Problem with the room to start but quickly fixed by maintenance. Lovely atrium open-air space.
Flowers were looked after and gardens. Overall my few days were good ones.

Reply from John Tillisch, Proprietor at Park House Care Home

We are very pleased to receive your feedback and to hear that you enjoyed your brief stay at Park House while you were recovering from your procedure. We very much enjoyed having your company and are pleased to know that you found the environment attractive and that your experience was positive. We wish you a good continued recovery.

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Review from W E (Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience

I had an operation June 23rd 2023, in hospital for five weeks. On discharge, I sought respite/recuperation time before going back home. Park House Care Home provided me with nursing care. Excellent surroundings and good choice of foods etc.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you for those words of support. We are so pleased we were there for you when you needed the support to facilitate you returning home. You are welcome to visit, anytime.

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Review from Bridget W (Daughter of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience

Outstanding in every way and cannot recommend Park House Care Home enough. The care was carried out with such respect and everybody including the cleaning staff, kitchen staff treated Mum extra special. Also as a family, we couldn't have been looked after any better and everybody went above and beyond

to take care of us too. Mum wasn't there very long but it gave us peace of mind that even though we weren't with her she was being well taken care of. Cannot thank Park House enough.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you so much for those kind words; we endeavour to care for others like 'family' and support all those whom we come into contact with. Thank you.

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Review from M M (Friend of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience

I found the staff to be very professional welcoming and caring. I was not there at meal times but my friend said she was very happy with the choices offered and she had nothing but praise for the care given by the service providers. The staff were very attentive and kept her comfortable at all times.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you for those kind words; your friend has been with us now for a few years and is an integral part of our family. You are more than welcome to come and have lunch with your friend when you visit, just let us know so we can inform the kitchen staff.

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Review from Patricia R (Niece of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience

My uncle seemed content in this home, although he seemed a little isolated. Not sure how often he joined in the activities, whether due to the problems hoisting him into a chair or his disinterest in going. He liked seeing what was happening and with his back to the door, he only heard movement. The

carers seemed kind and patient with my stubborn uncle, especially over his refusal to eat. One disappointing thing, I asked if they wanted me to donate my uncle's clothes to charity. I was told they would do this, they put the things in a skip.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you for your comments, your uncle was a man who had stories to tell and could entertain for hours. We all came to enjoy the company of a gentleman who brushed shoulders with the elite. I can only apologise for the confusion with his clothing; we will endeavour to ensure this does not happen in future.

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Review from Michael H (Son of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience

Overall care and support given are very good. Plenty of activities for residents. We arrived for our visit and the door code had been changed but we had received no communication os this.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you for your review and we hope to continue to give good care. I can only apologise for the door code; due to circumstances there was a necessity to change the code and lock, unfortunately, this was not passed on. We will take this on board for any future change.

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Review from A W (Son of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience

Mum has for many years been resident at Park House and has been very well looked after. Recently she has had a medical condition that has required specific care. Thanks to the high level of care she has received regarding this problem it is now not a major issue.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Mum has been with us for 11 years and the honour has been all ours. Mum has become a very special person to all of us and we hope to continue to care for her in the future. Thank you, your words mean much so much to us all.

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Review from Val R (Friend of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience

Park House Care Home is a friendly caring home. Staff are always checking and chatting with residents. I pop in at different times and standards are always good. If I have to go into a care home I would want to come to Park House.

Reply from John Tillisch, Proprietor at Park House Care Home

Thank you so much for taking the trouble to review Park House. We are so pleased you find us friendly and caring. Our staff really do care and enjoy the chats and laughs they have with each and every one. Thank you for saying that you would come to Park House if you had to go into a care home - that will be some time way off in the future - but in the meantime, you know you can drop in any time to see your friend and have a cuppa with her.

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Review from M G (Nephew of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience

Find all the staff friendly and welcoming and the room clean and tidy with a pleasant atmosphere.

Reply from Donna Aldred, Registered Manager at Park House Care Home

Thank you. We endeavour to ensure Park House is a 'home' to all those who live here, and those who visit their loved ones

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Review from Jacqueline L (Daughter of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience

We are lucky to have this home near us and I can't recommend it enough. Mum has been in this care home for 6 years and from the day she went in, she loved it and is very happy there.
The staff there are fantastic, just can't do enough, and I think it is a special home in the country. Mum gets a

lot of stimulation and care and attention. Food portions are good, varied food, and your loved one won't go hungry! Staff go the extra mile and you see them treat our parents as if they were their own mum and dad. We know each time we leave there, our parents are safe and happy and well. And are treated with such dignity and respect. Thank you to everyone there!!
The home got through Covid almost untouched due to its high cleanliness - and is a real testament to how well they run it.
They also treat us all as if we are all part of the Park House family - and make us all feel cared for, not just our mum! I just hope I end up in a care home like this when it is my time.

Reply from John Tillisch, Proprietor at Park House Care Home

Thank you so much for your review which is so positive and reassuring. We are delighted to hear that after all these years, you are still so pleased with the care and support we provide. It lifts us all when we get such lovely words praising our staff for the work they do and we are so grateful that you have taken the trouble to write about how you feel about the way we care for your mother. As you have said, we consider you very much part of the family of Park House and we look forward to your visits and the chats we have when you come.

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