Leighton Forest has a Review Score of 9.9 (9.949) out of 10, based on 19 reviews in the last 2 years. Over all time Leighton Forest has 19 reviews.
Review from T C (Brother of Resident) published on 31 January 2025
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your kind review, we are happy that your brother is enjoying life with us and settling well.
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Review from James R (Son of Resident) published on 9 January 2025
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your kind words, we are glad we were able to make your Mums final days happy and settled.
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Review from S R (Friend of Resident) published on 25 December 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your kind words, it was lovely to have you all here.
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Review from Janaine D (Friend of Resident) published on 25 December 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your kind words, it was lovely to have you all here.
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Review from Tammy J (Daughter of Resident) published on 30 October 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your kind words, we are happy you and your Father are happy with our home and the service provided.
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Review from G W (Daughter of Resident) published on 29 October 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your kind words, we are happy your Mum enjoyed her stay.
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Review from Lynn S (Daughter of Resident) published on 10 October 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
We are happy to be of help, thank you for your kind words.
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Review from Sue R (Daughter of Resident) published on 13 September 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your kind words, we are glad to have provided good care and compassion during your Dads final days.
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Review from Richard W (Husband of Resident) published on 5 September 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for choosing our home, we are happy to provide excellent care.
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Review from Ginny K (Daughter of Resident) published on 4 September 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
We are happy to have your Mum with us and so glad she enjoys our home.
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Review from C S (Daughter of Resident) published on 30 July 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your kind words, we are happy to have provided you Dad with our care before his sad passing.
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Review from Lee B (Son of Resident) published on 25 July 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
It was our pleasure looking after your Dad during his time with us, we are happy that he has been able to return home and wish you both well.
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Review from Dennis M (Resident) published on 23 July 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Hi Dennis, Thank you so much for your lovely review, we are happy that you are being so well looked after with us and are aware of other activities and services we can offer, we look forward to continuing to support you.
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Review from Elizabeth E (Wife of Resident) published on 9 July 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Hi Elizabeth, he was a pleasure to know and missed by us all.
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Review from Alison P (Daughter of Resident) published on 1 May 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Hi Alison, thank you for your feedback, we are happy that Mum enjoyed her stay with us and we look forward to her return.
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Review from A C (Daughter of Resident) published on 16 April 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your lovely review, we are so happy your mum has settled with us and is happy here.
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Review from Paul S (Son of Resident) published on 28 March 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you, it was our pleasure to have all family and friends here to celebrate with your loved one.
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Review from Barbara R (Daughter of Resident) published on 25 March 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your lovely review, we are pleased you are liking our refurbishments and are happy with our delivery of care.
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Review from J R (Relative of Resident) published on 22 March 2024
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Reply from Nicoleta Man, Home Manager at Leighton Forest
Thank you for your very lovely review, you have summed our hopes and vision in this. It is lovely that your loved one is participating in our ongoing activities.
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The Review Score of 9.9 (9.949) out of 10 for Leighton Forest is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.949 for Leighton Forest is calculated as follows: ( (205 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 215 Ratings = 4.949
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Leighton Forest is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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