Bracknell Care Home

Crowthorne Road, Bracknell RG12 7DN
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9.2 31 Reviews
  • Bracknell Care Home, Bracknell
Bracknell Care Home in Bracknell is a small and friendly care home offering residential and nursing care as well as respite care.

The home is close to shops and public transport and so is easily accessible for visitors.

Care home staff run a busy activities programme so residents can get the most out of every day by taking part in meaningful activities including baking, gardening and trips out.

The home has a garden for residents to relax in and get some fresh air.

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Care Provided by Bracknell Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Their Perfect Care Ltd
  • Person in charge
  • Jenean Howarth (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (4)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Bracknell Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
  • (these prices are only a guideline, please contact Bracknell Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Bracknell Care Home Reviews (31)

Total of 31, showing 1-20
9.2

Bracknell Care Home has a Review Score of 9.2 (9.200) out of 10, based on 6 reviews in the last 2 years. Over all time Bracknell Care Home has 31 reviews.

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Review from J E (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I were very pleased that our mother was able to get a place in this local care home. The management and staff are always welcoming and friendly. Mum is very happy with her care. She did enjoy the quiz afternoons in the communal room when she was able to attend.

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Review from Sue S (Sister of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home where our sister is very happy. When we go to visit, we are always greeted warmly and they very quickly know who we we. They make sure they include our sister in everything as far as is possible. Our sister is more or less bedbound and they wheel other residents into her
room to see her sometimes and other times set up screens so she can join in activities remotely. They are very caring and cheerful and keep an eye on her, making sure she's ok and regularly changing her position to prevent bed sores. An excellent choice of home.

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Review from S W (Daughter-in-law of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were always extremely welcoming and always advised us of any changes to my mother-in-law's health. She felt safe in their care and we had every confidence in the care home. The room was warm and comfortable despite being quite basic. We were all treated with care and compassion when my mother-in-law
passed away and we know that they treated her with the utmost respect.

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Review from John B (Son of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home can be a daunting experience, especially when the need arrives out of the blue and you’re required to act quick on behalf of your loved ones. I have to say that opting for Bracknell Care Home was an easy choice, as it was the most warm and friendly out of all other homes I had visited
and I instantly knew my mum would like it. The staff genuinely care for the residents and relatives as if they are part of a family. They are always committed, going above and beyond not only for the residents, but also colleagues and visitors. My mother has lived here for a year now and the care she has received has been amazing, particularly the frequent healthcare/nurse visits, which are a huge help in regulating her Parkinson’s disease. I cannot fault this home and I’m always made to feel welcome when I visit on a weekly basis. The big plus point for me is that I can always remain confident that my mother is being very well looked-after in a safe and caring environment.

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Review from D S (Resident) assisted by family/friend published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food and drink could be improved, particularly with regards to the meat, most of the time it's hard. I get on well with the team, they are very kind. I enjoy the bingo, visits by the dogs and recently a visit from owls - more animals please.

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Review from J L (Relative of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am not the main carer or next of kin. I visit two/three times and will attend if called. Very few want to live in a care home but we feel, overall, this has been successful for our relative. Sometimes she wishes she was spoken with, nothing wrong with her mental health, and we would wish she would
speak up to the staff. It's taking time for her to feel it is her home. The new management and staff are excellent. Sometimes her room could be cleaner.

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Review from D D (Friend of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and helpful. Lots of entertainment and interaction between residents which I think is very important. Would definitely recommend it.

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Review from Michelle P (Granddaughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was moved to Bracknell care home in January after an incident in her previous care home. I cannot thank the staff enough for everything they have done and continue to do for my Nan on a daily basis, they truly are wonderful people. We have been made to feel like we are part of a family,
which we are very grateful for. My nans' charts are kept up to date daily so on the rare occasion we do not stop to chat with a team member we can still easily see how she has been getting on with her eating/drinking etc. which is something the old home did not have. Like most people, we always hoped she would not need to go into a care home but honestly, we couldn't wish for a better place for her to be.

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Review from Heather B (Daughter of Resident) published on 25 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was in this lovely care home for four months. He was well looked after by all the staff. Everyone, including the management, carers, nursing, housekeeping, management and cooks, were the best. Dad ended his life well cared for and very comfortable. Thank you.

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Review from Jill W (Sister-in-law of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bracknell Care Home is a small, happy little place. All the staff are lovely and have always made me very welcome when visiting my brother in law and he seems very happy in their company. The care he has received here is excellent!

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Review from Raymond M (Partner of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately, my civil partner has severe Alzheimers and can no longer assist in informing me of how she feels about her everyday care. I spend afternoons with her, and she seems mostly happy in the main living room. Most carers are excellent at talking to her as well as providing assistance. However,
I do note that I sometimes have to chase socks from the laundry.

Reply from Katie Barnett, Marketing Administrator at Bracknell Care Home

Thank you, Raymond, for your comments about our home. We appreciate you taking the time to give feedback and letting us know how we are doing. Our home manager has acknowledged the concerns you have regarding laundry. If you would like to discuss any concerns directly, please reach out on your next visit. Thanks again.


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Review from D H (Sister-in-law of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Like most people, the care home was the last place my relation wanted to be. She was wanting to leave asap but by the time she left, she was crying to stay. Everyone was so caring, it was amazing and brought her out of her shell. What the home lacked in decor and room size was more than made up for
by are and attention I was lucky she was placed in this home, with so many lovely staff. Thank you.

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Review from V S (Wife of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased. Always very helpful.

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Review from M B (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't find the words to say how wonderful this care home is and all the staff who work there. From my first to my last visit, it was evident how much the staff genuinely care, not only about the resident, but also about the family. I couldn't have wished for a better home for my mum. We can't thank
them enough!

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Review from Tracy C (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care my parents receive; they are treated with dignity and respect. Alwats bright and cheerful, and my parents look very well.

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Review from Amanda F (Daughter of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is always a calm relaxed and friendly atmosphere whenever I visit. Dad appears content and relaxed. He has one-to-one support and has a good rapport with all the permanent staff. He seems well looked after and the staff have learnt more about his condition and really want to helo make him comfortable
but at the same time are considerate ti his independence and dignity.

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Review from Lauren G (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffered from a major stroke which resulted in him having no speech and being paralysed down his right side of the body. He was in need of 24-hour care. We chose this home because the staff and management were very friendly and helpful. The place is always clean. My father has improved significantly
since being a resident in November 2018. I cannot express enough how grateful we are to this team and would recommend to others.

Reply from Olivia Shields, Marketing Assistant at Bracknell Care Home

Thank you, Lauren, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Bracknell Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.


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Review from Christine M (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care, food and staff. Great to know my father is in safe hands and all his needs are met.

Reply from Olivia Shields, Marketing Assistant at Bracknell Care Home

Thank you, Christine, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Jessica C (Daughter of Resident) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Hardly see any regular staff. Usually, just agency workers who don't care and don't usually speak English. The home smells of urine, residents just sitting around with no interaction.
Avoid this home!

Reply from Jasmine Bracken, Marketing Administrator at Bracknell Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.


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Review from Diana M (Daughter of Resident) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has a lovely environment. The home has wonderful staff and my father was very comfortable and happy. The staff were very accommodating and would often spend a long time just chatting with my father. They have recently had a change of management and she is wonderful, she is doing her utmost
to get the care home to where it should be at a good/outstanding level and now has a full quota of permanent staff. They were amazing.

Reply from Jasmine Bracken, Marketing Administrator at Bracknell Care Home

Thank you for your comments about your recent experience at Bracknell Care Home. Our resident's wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Current Review Score: 9.2 (9.200)

Overview of Review Score

The Review Score of 9.2 (9.200) out of 10 for Bracknell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.600 for Bracknell Care Home is calculated as follows: ( (50 Excellents x 5) + (13 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 70 Ratings = 4.6

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Bracknell Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Jenean Howarth

Job Title: Registered Home Manager

Joined: 2021

I have worked at Bracknell Care Home since 2021. I have an open door policy for residents, relatives and team and strive to foster a family home environment with person-centred care at the heart of all we do. The resident's and team members' wellbeing is paramount to our ethos and values.


Frequently Asked Questions about Bracknell Care Home

What types of Care is Bracknell Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bracknell Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bracknell Care Home have?

There are 22 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Bracknell Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bracknell Care Home to the centre of Bracknell?

0.9 mile(s) as the crow flies, distance by road may be significantly further.