Bracknell Care Home has a Review Score of 9.2 (9.200) out of 10, based on 6 reviews in the last 2 years. Over all time Bracknell Care Home has 31 reviews.
Review from David M (Son of Resident) published on 1 August 2017
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Review from M V G (Husband of Resident) published on 28 July 2017
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Review from Eleanor P (Daughter of Resident) published on 22 March 2017
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Review from Simone (Daughter of Resident) published on 20 March 2017
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Review from A P (Daughter-in-law of Resident) published on 20 March 2017
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Review from Paul A (Son-in-law of Resident) published on 16 January 2017
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Review from Sue W (Daughter of Resident) published on 31 August 2016
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Review from Marie B (Daughter of Resident) published on 19 July 2016
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Review from P T (Resident) published on 10 May 2016
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Review from Denese (Granddaughter of Resident) published on 3 February 2016
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Review from Martin H (Brother of Resident) published on 11 December 2015
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The Review Score of 9.2 (9.200) out of 10 for Bracknell Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.600 for Bracknell Care Home is calculated as follows: ( (50 Excellents x 5) + (13 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 70 Ratings = 4.6
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Bracknell Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
Joined: 2021
I have worked at Bracknell Care Home since 2021. I have an open door policy for residents, relatives and team and strive to foster a family home environment with person-centred care at the heart of all we do. The resident's and team members' wellbeing is paramount to our ethos and values.