Beacher Hall Care Home

42 Bath Road, Reading RG1 6PG
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9.8 57 Reviews
  • Beacher Hall Care Home, Reading
Located near the centre of Reading, Beacher Hall offers 24-hour nursing care and support for those 18 and over with a range of needs.

That includes those living with complex needs and neurological conditions, such as Multiple Sclerosis, respiratory conditions, Parkinson’s and acquired brain injuries. The home offers both long-term, short-stay and rehabilitation care.

A converted listed building, Beacher Hall offers a relaxing environment that is well equipped for a range of individual care needs.

There’s always a bustling atmosphere, with plenty for residents to get involved in. There is a physiotherapy gym – great for slow stream rehabilitation and preventing secondary complications – large landscaped gardens and an inviting lounge. These are open to all, whether they’re staying long-term or for a few months.

All bedrooms have en-suite facilities as well as a TV and telephone point. Comfortable communal areas and lounges, as well as the attractive landscaped gardens, provide the ideal setting where residents can socialise and relax with friends and family.

The home goes to great effort to ensure mealtimes are satisfying and enjoyable, aiming for a balanced and nutritious diet that also accounts for personal taste.

Sensory art classes and music therapy are part of a thriving activities programme, and regular trips and outings are organised allowing residents to get out and enjoy community life or visit the cinema.

For more information about life in the home, please visit their Facebook page: https://www.facebook.com/BupaCareHomeBeacherHall/

Care Provided by Beacher Hall Care Home

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Head/Brain Injury
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sushma Baral Sharma (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance. The home is just a short distance from so many places of interest; Prospect Park, Reading Abbey Ruins and The Forbury Gardens are all within easy reach, as are Reading’s selection of museums. The River Thames runs just north of the city, too.


  • Parking
  • Lots of on-site parking available.


Total of 57, showing 1-20
9.8

Beacher Hall Care Home has a Review Score of 9.8 (9.762) out of 10, based on 15 reviews in the last 2 years. Over all time Beacher Hall Care Home has 57 reviews.

Overall Experience

  • 39
  • 16
  • 1
  • 1
  • 0

Date Published

57
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8
15
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Overall Experience  Overall Experience 4.0 out of 5

I would like to wish everybody at Beacher Hall Care Home a happy and healthy New Year. Thank you for looking after my dad for the last 6 years you have all been great. To know that dad is happy is the best feeling for and I can go to bed every night rest assured that he is safe is all I could wish for.

Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home

Thank you for taking the time to leave us your kind words. It is wonderful to hear that you can feel at ease with your dad in our care. It is great to know that your dad is happy and is receiving high standards of care and support during his stay at Beacher Hall Care Home. Please let us know if there is anything we can do to make your dad's stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Beacher Hall Care Home for about six years and he is very happy there, the staff are all lovely and always willing to talk to you and help you with any queries. My dad could not be in a better place.

Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your dad with the best possible care and we look forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and activities, lovely welcoming staff and always friendly and helpful. The food is always plentiful and good quality. Nothing is to much trouble for the staff. They have helped us settle in and feel welcome.

Reply from Maria Ricketts, Customer Care Adviser at Beacher Hall Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease within our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Beacher for over a year- staff are always lovely and if we have to ask for anything they are always happy to help. The building and garden are well-kept and very clean. Food always looks and smells lovely.

Reply from Rosie Smith, Customer Advisor at Beacher Hall Care Home

Hello and thank you for taking the time to leave the staff at Beacher Hall a review. It is lovely to hear that your brother is so well settled within the home. It is great that our staff are so highly thought of and that they are always happy to help yourselves and your loved one. We are thrilled to hear the look of the home and the food are also up to standard. We hope that your brother continues to enjoy his stay at home.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely care home clean and friendly staff shout out to the nurses looking after my auntie very reassuring to know she is in great care. The care has recently had a major decor update that looks great.

Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home

Thank you for your kind words. We are pleased to hear that you are impressed with the new updates within our home and that you are happy with the care provided at Beacher Hall Care Home. We hope to continue providing your loved one with the best possible care.


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Overall Experience  Overall Experience 4.0 out of 5

I have a family friend at the care home and she is always happy and the care she receives is amazing! Nothing is ever too much for the staff that care for her. She was admitted to the care home more than four years ago and I visit her every week and she is doing so well.

Reply from Grace Langfield, Customer Service Adviser at Beacher Hall Care Home

Thank you for taking the time to leave your review. We are happy to hear you feel your friend is very well-loved and looked after in our care home. Please let us know if there is anything else we can do to make her stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

Since Mum moved into Beacher Hall for end-of-life care, the care she has received has been absolutely outstanding. The nurses and management take great care of her, meaning family members are reassured when we are not there ourselves. Beacher Hall has a lovely activities rota, and the staff keep it
spotless at all times. I am beyond grateful for the first-class care that Mum is receiving. It has been a huge help during what has been an extremely difficult and emotional time. I would have no hesitation in recommending Beacher Hall.

Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope Beacher Hall Care Home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Beacher Hall for a long time and we are both very grateful for the care that she receives.
All the staff are friendly, helpful and professional and nothing seems to be too much trouble.
There is a full and varied activity program (although my wife chooses not to use
it very much) and occasional events that relatives can join in with. The food is very good.
It is a great shame that my wife needs the care that she does but, given that, we couldn't ask for a better place for her to be.

Reply from Grace Langfield, Customer Service Adviser at Beacher Hall Care Home

We appreciate you taking the time to leave us your comments. We are happy to hear that both yourself and your wife are so content with the care that's provided for her at Beacher Hall care home, and that even if the activities aren't for her, it's a good range. Please let us know if there is anything else we can do to make her stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and activities are provided for residents in a very caring atmosphere. All staff and volunteers are very caring and supportive at the Home - thoroughly recommended as a choice of care home.

Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home

Thank you for your kind words. We are pleased to hear that you are impressed with the high standard of care provided at Beacher Hall Care Home and that you feel welcome at our home. It is always nice to hear words like “Caring” and “Supportive” being used to describe our care. We are looking forward to seeing you again.


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Overall Experience  Overall Experience 5.0 out of 5

Great service, friendly staff. Lovely people around. I've lived at Beacher Hall Care Home for a few years now and I like it here, it's alright!
Most of the time I'm busy with activities, socialising. Plenty of people to talk to, lots of personalities.

Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home

Thank you for your kind words. We are so pleased to hear that you are enjoying our fun activities and socialising at Beacher Hall Care Home. We are very happy to hear you can feel at ease in our care. We hope to continue providing you with the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak more highly of the care that has been given to my husband. All managers and staff behave in such a beautiful way in dealing with my husband. His dementia has progressively worsened, my poor husband suffers with vascular dementia and non hodgkin's lymphoma cancer. The bouts of chemo have
helped the growth shrink slightly in his bowel. My husband has endured so much these last few months and I am saddened he is now in a care facility. However, I feel that at Beacher Hall Care Home my husband is extremely well cared for, safe from all harm and as I say the level of care is without doubt truly wonderful.

Reply from Grace Langfield, Customer Service Adviser at Beacher Hall Care Home

Thank you for your kind words. Though it has been a difficult time for both yourself and your Husband, we are so pleased to hear you can feel at ease knowing he is safe and so well cared for by our staff. Please let us know if there is anything else we can do to make his stay as comfortable as possible.


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Overall Experience  Overall Experience 4.0 out of 5

I've been living here for nearly ten years. The staff are always happy, friendly and approachable. All my needs are catered for. Nurses work really nard. Physio is brilliant. When I come out of a physio session, I feel euphoric! I like activities and outings a lot. I enjoy the food here too. I like
a lot of the different cultural dishes the kitchen provides.

Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home

Thank you for your lovely review. It is always nice to hear words like “happy, friendly and approachable” being used to describe our care and we are very happy to hear you can feel at ease in our care. We hope to continue providing you with the best possible care and thank you for choosing Beacher Hall Care Home for your stay.


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Overall Experience  Overall Experience 5.0 out of 5

What a fabulous home for people to live and recuperate. Staff that work as a team with a friendly welcome great food and nothing seems to much trouble. Even during a refurb there is still the same amount of care and activities on offer and residents needs are put first. I am sure it will all look great
when the refurbishment is finished.

Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Overall Experience  Overall Experience 4.0 out of 5

My Mum got moved to Beacher Hall a few months ago for rehab and physio after spending a year in a much more local one to myself. We cannot fault any of the staff or the physio provided. However, for someone with full mental capacity, it is not suitable. The vast majority of other residents obviously
had serious brain injuries and required 24/7 support. It was advertised as a full activity programme which consisted of not much. Especially none suitable for my Mum. The food on offer was not what we expected for the cost. Half the time the food my Mum ordered was not available, was cold or inedible.
Again we will not be going back but would recommend the staff and physio. May be ideal for short-term respite or for residents needing more 24/7 care.

Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home

Thank you for taking the time to leave your review. We are sorry to hear you felt like Beacher Hall was not the right setting for your Mum’s care but are pleased to hear you couldn’t fault the care our staff provided. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Overall Experience  Overall Experience 4.0 out of 5

A good care home, friendly staff and a low turnover of staff. Currently refurbishing all the rooms- shows a long-term commitment by Bupa to this sector.

Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your loved one in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Beacher Hall for many years, and we have never once regretted choosing the home for her, she's well cared for by the dedicated staff, the food always smells delicious, there are plenty of activities to keep everyone amused, and the physio staff work miracles.
From the moment you
walk in the door, you are greeted by the lovely ladies, the home is relaxed and is currently having a huge makeover covering the whole building, the residents even get to choose their own room colour scheme.

Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we are looking forward to seeing you again soon.


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Overall Experience  Overall Experience 4.0 out of 5

Since I first came here, every one of the carers has been caring, compassionate and always ready to listen to any troubles that I might have here. Can't fault them in any way. The activities team work so hard in thinking up new things that we can do, they accomplish that very well. Always listen to
you and are so patient and kind to everyone.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Beacher Hall Care Home

Thank you for your review. It is so nice to hear you describe our staff as caring, compassionate and always ready to listen. Thank you for choosing us for your care.


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Overall Experience  Overall Experience 4.0 out of 5

A very good care home. Safe, clean and activities for patients. 80% of staff are good, 5% are not particularly good or motivated and 15% are excellent, helpful, confident, pleasant and efficient. In all, a very good care home, is expensive but I guess all such homes are expensive in today's world. Food
is reasonable and varied, sometimes not good and sometimes very good. Good physiotherapy department with very capable staff. Variety of recreational activities.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Beacher Hall Care Home

Thank you for your feedback. I will certainly pass your comments about the meals and staff on to our management team, please let us know if there is anything else we can do to make your stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

The staff in the home are very helpful in helping me with my mobility and day-to-day care. The food is very good and lots to choose from. I am happy being here and I would recommend this care home.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Beacher Hall Care Home

Thank you for your review. We are so happy to hear you would recommend the home and that you enjoy the meals provided.


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Overall Experience  Overall Experience 3.0 out of 5

Clothes have been left on overnight on more than one occasion. Rooms in poor condition. The physio department is excellent. Nursing staff, caring at times, short staffed. Standards have deteriorated in the past few years. More one-to-one time spent with my sister.

Reply from Rebecca Kellegher, Customer Service Adviser at Beacher Hall Care Home

Thank you for your feedback. We have genuine regard for all of our residents, and we are sure to maintain high standards for them to live in a clean and safe environment. Our resident's safety is paramount, so we will certainly discuss your feedback with the homes management team to be sure we are continually improving our service.


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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Beacher Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Beacher Hall Care Home is calculated as follows: ( (137 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 172 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beacher Hall Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Feb 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (7)

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Meet the Team (2)

Aliaksei

Aliaksei Verbavenka

Job Title: Senior Activity Coordinator

Joined: 2002

I have been working at Beacher Hall for the last fifteen years in different departments and I’ve made many friends over the years with people I work with and look after.


I joined the Activities team seven years ago and currently I’m a lead activity coordinator. I feel passionate about what I do and especially the ability to positively change and enhance residents lives here at Beacher Hall.


Every day is different and brings new challenges but accomplishing these challenges makes it a rewarding experience for my team, my colleagues and most importantly the residents.


I love being there for our residents on a daily basis and being able to help them experience exciting and fulfilling moments of their lives. Nothing compares to seeing the joy and pure happiness in residents eyes when you know what you do matters so much to them.


We are all like family here and that is what makes Beacher Hall and its people a unity and a great place to be.


Luke

Luke Jarvis

Job Title: Activity Coordinator

I have worked in care for more than sixteen years, I began my career as a Care Assistant and worked my way up to Senior Care Assistant and I am currently working as an activity coordinator.


My passion lies with making sure the residents are happy with the activities which I and my colleagues provide. Beacher Hall is a warm and friendly place to be, and we are one big happy family.


Frequently Asked Questions about Beacher Hall Care Home

What types of Care is Beacher Hall Care Home registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beacher Hall Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Beacher Hall Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Beacher Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Beacher Hall Care Home to the centre of Reading?

1.0 mile(s) as the crow flies, distance by road may be significantly further.