The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance. The home is just a short distance from so many places of interest; Prospect Park, Reading Abbey Ruins and The Forbury Gardens are all within easy reach, as are Reading’s selection of museums. The River Thames runs just north of the city, too.
Lots of on-site parking available.
Beacher Hall Care Home has a Review Score of 9.8 (9.762) out of 10, based on 15 reviews in the last 2 years. Over all time Beacher Hall Care Home has 57 reviews.
Review from Lesley L (Daughter of Resident) published on 14 January 2025
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Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home
Thank you for taking the time to leave us your kind words. It is wonderful to hear that you can feel at ease with your dad in our care. It is great to know that your dad is happy and is receiving high standards of care and support during his stay at Beacher Hall Care Home. Please let us know if there is anything we can do to make your dad's stay as comfortable as possible.
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Review from Michael C (Son of Resident) published on 24 December 2024
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Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your dad with the best possible care and we look forward to seeing you again soon.
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Review from Malcolm B (Respite Resident) published on 20 November 2024
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Reply from Maria Ricketts, Customer Care Adviser at Beacher Hall Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease within our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.
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Review from S M (Sister of Resident) published on 5 August 2024
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Reply from Rosie Smith, Customer Advisor at Beacher Hall Care Home
Hello and thank you for taking the time to leave the staff at Beacher Hall a review. It is lovely to hear that your brother is so well settled within the home. It is great that our staff are so highly thought of and that they are always happy to help yourselves and your loved one. We are thrilled to hear the look of the home and the food are also up to standard. We hope that your brother continues to enjoy his stay at home.
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Review from Nigel R (Nephew of Resident) published on 28 June 2024
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Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home
Thank you for your kind words. We are pleased to hear that you are impressed with the new updates within our home and that you are happy with the care provided at Beacher Hall Care Home. We hope to continue providing your loved one with the best possible care.
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Review from Daniel S (Friend of Resident) published on 11 April 2024
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Reply from Grace Langfield, Customer Service Adviser at Beacher Hall Care Home
Thank you for taking the time to leave your review. We are happy to hear you feel your friend is very well-loved and looked after in our care home. Please let us know if there is anything else we can do to make her stay as comfortable as possible.
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Review from Peter J (Son of Resident) published on 8 April 2024
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Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home
Thank you for your lovely review. We are glad to help you and your family through such a difficult time and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope Beacher Hall Care Home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.
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Review from Nigel G (Partner of Resident) published on 3 April 2024
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Reply from Grace Langfield, Customer Service Adviser at Beacher Hall Care Home
We appreciate you taking the time to leave us your comments. We are happy to hear that both yourself and your wife are so content with the care that's provided for her at Beacher Hall care home, and that even if the activities aren't for her, it's a good range. Please let us know if there is anything else we can do to make her stay as comfortable as possible.
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Review from Elizabeth P (Regular Volunteer) published on 8 March 2024
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Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home
Thank you for your kind words. We are pleased to hear that you are impressed with the high standard of care provided at Beacher Hall Care Home and that you feel welcome at our home. It is always nice to hear words like “Caring” and “Supportive” being used to describe our care. We are looking forward to seeing you again.
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Review from L D (Resident) published on 23 February 2024
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Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home
Thank you for your kind words. We are so pleased to hear that you are enjoying our fun activities and socialising at Beacher Hall Care Home. We are very happy to hear you can feel at ease in our care. We hope to continue providing you with the best possible care.
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Review from P S (Wife of Resident) published on 12 October 2023
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Reply from Grace Langfield, Customer Service Adviser at Beacher Hall Care Home
Thank you for your kind words. Though it has been a difficult time for both yourself and your Husband, we are so pleased to hear you can feel at ease knowing he is safe and so well cared for by our staff. Please let us know if there is anything else we can do to make his stay as comfortable as possible.
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Review from Lindsay B (Resident) published on 27 September 2023
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Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home
Thank you for your lovely review. It is always nice to hear words like “happy, friendly and approachable” being used to describe our care and we are very happy to hear you can feel at ease in our care. We hope to continue providing you with the best possible care and thank you for choosing Beacher Hall Care Home for your stay.
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Review from M H (Friend of Resident) published on 6 September 2023
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Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
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Review from B L (Daughter of Resident) published on 22 August 2023
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Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home
Thank you for taking the time to leave your review. We are sorry to hear you felt like Beacher Hall was not the right setting for your Mum’s care but are pleased to hear you couldn’t fault the care our staff provided. We will discuss your feedback with the home’s manager to help them continually improve their service.
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Review from Douglas H (Husband of Resident) published on 29 May 2023
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Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your loved one in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
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Review from Mark E (Son of Resident) published on 16 March 2023
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Reply from David Mclean, Customer Service Adviser at Beacher Hall Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your mum in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we are looking forward to seeing you again soon.
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Review from M N (Resident) published on 1 February 2023
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Reply from Alison Horridge, Customer Advisor on behalf of the team at Beacher Hall Care Home
Thank you for your review. It is so nice to hear you describe our staff as caring, compassionate and always ready to listen. Thank you for choosing us for your care.
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Review from Peter L (Resident) published on 1 February 2023
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Reply from Alison Horridge, Customer Advisor on behalf of the team at Beacher Hall Care Home
Thank you for your feedback. I will certainly pass your comments about the meals and staff on to our management team, please let us know if there is anything else we can do to make your stay as comfortable as possible.
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Review from J M (Resident) published on 1 February 2023
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Reply from Alison Horridge, Customer Advisor on behalf of the team at Beacher Hall Care Home
Thank you for your review. We are so happy to hear you would recommend the home and that you enjoy the meals provided.
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Review from C G (Sister of Resident) published on 23 January 2023
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Reply from Rebecca Kellegher, Customer Service Adviser at Beacher Hall Care Home
Thank you for your feedback. We have genuine regard for all of our residents, and we are sure to maintain high standards for them to live in a clean and safe environment. Our resident's safety is paramount, so we will certainly discuss your feedback with the homes management team to be sure we are continually improving our service.
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The Review Score of 9.8 (9.762) out of 10 for Beacher Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.762 for Beacher Hall Care Home is calculated as follows: ( (137 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 172 Ratings = 4.762
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beacher Hall Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Jul 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Feb 2025
Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
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Job Title: Senior Activity Coordinator
Joined: 2002
I have been working at Beacher Hall for the last fifteen years in different departments and I’ve made many friends over the years with people I work with and look after.
I joined the Activities team seven years ago and currently I’m a lead activity coordinator. I feel passionate about what I do and especially the ability to positively change and enhance residents lives here at Beacher Hall.
Every day is different and brings new challenges but accomplishing these challenges makes it a rewarding experience for my team, my colleagues and most importantly the residents.
I love being there for our residents on a daily basis and being able to help them experience exciting and fulfilling moments of their lives. Nothing compares to seeing the joy and pure happiness in residents eyes when you know what you do matters so much to them.
We are all like family here and that is what makes Beacher Hall and its people a unity and a great place to be.
Job Title: Activity Coordinator
I have worked in care for more than sixteen years, I began my career as a Care Assistant and worked my way up to Senior Care Assistant and I am currently working as an activity coordinator.
My passion lies with making sure the residents are happy with the activities which I and my colleagues provide. Beacher Hall is a warm and friendly place to be, and we are one big happy family.