Beacher Hall Care Home

42 Bath Road, Reading RG1 6PG
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9.8 57 Reviews
  • Beacher Hall Care Home, Reading
Located near the centre of Reading, Beacher Hall offers 24-hour nursing care and support for those 18 and over with a range of needs.

That includes those living with complex needs and neurological conditions, such as Multiple Sclerosis, respiratory conditions, Parkinson’s and acquired brain injuries. The home offers both long-term, short-stay and rehabilitation care.

A converted listed building, Beacher Hall offers a relaxing environment that is well equipped for a range of individual care needs.

There’s always a bustling atmosphere, with plenty for residents to get involved in. There is a physiotherapy gym – great for slow stream rehabilitation and preventing secondary complications – large landscaped gardens and an inviting lounge. These are open to all, whether they’re staying long-term or for a few months.

All bedrooms have en-suite facilities as well as a TV and telephone point. Comfortable communal areas and lounges, as well as the attractive landscaped gardens, provide the ideal setting where residents can socialise and relax with friends and family.

The home goes to great effort to ensure mealtimes are satisfying and enjoyable, aiming for a balanced and nutritious diet that also accounts for personal taste.

Sensory art classes and music therapy are part of a thriving activities programme, and regular trips and outings are organised allowing residents to get out and enjoy community life or visit the cinema.

For more information about life in the home, please visit their Facebook page: https://www.facebook.com/BupaCareHomeBeacherHall/

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Care Provided by Beacher Hall Care Home

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Head/Brain Injury
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sushma Baral Sharma (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance. The home is just a short distance from so many places of interest; Prospect Park, Reading Abbey Ruins and The Forbury Gardens are all within easy reach, as are Reading’s selection of museums. The River Thames runs just north of the city, too.


  • Parking

  • Lots of on-site parking available.


Beacher Hall Care Home Reviews (57)

Total of 57, showing 41-57
9.8

Beacher Hall Care Home has a Review Score of 9.8 (9.762) out of 10, based on 15 reviews in the last 2 years. Over all time Beacher Hall Care Home has 57 reviews.

Overall Experience

  • 39
  • 16
  • 1
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  • 0

Date Published

57
3
8
15
42

Review from Malcolm B (Respite Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed at Beacher Hall for just over a week's convalescence following major coronary surgery. The staff were attentive and friendly. The place was clean and warm. Wholesome meals were provided and laundry was willingly done. There were no restrictions on visitors, for which there is a nice large lounge.

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Review from David O (Brother of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring team led by dedicated nursing managers.
Highly recommend for anyone in need of a safe, caring, nursing environment.

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Review from Susan I (Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the place clean and tidy and the staff are very helpful and nice to me. Maintenance issues I had have been sorted out but overall I am happy with the home.

Reply from Gabriella Mills, Customer Advisor at Beacher Hall Care Home

Thank you for your review of Beacher Hall Care Home, we are pleased to hear that you have had a positive experience living here. We appreciate your feedback on the staff and will share your comments with the care home's manager. The Bupa Customer Care Team.


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Review from Ann D (Resident) published on 11 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They look after me very well and take on all the comments I have to make. The staff are very friendly and helpful. Whatever they can do to help me they will do so. I enjoy my social life here and meeting new people.

Reply from Gabriella Mills, Customer Adviser at Beacher Hall Care Home

Thank you for your review of Beacher Hall Care Home, we are pleased to hear that you are being well cared for. We appreciate your comments on our staff and glad that you are enjoying the company of the other residents. We will share your comments with the care homes manger, The Bupa Customer Care Team.


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Review from Sandra G (Mother of Resident) published on 11 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son received excellent care and support from this nursing home for approximately 5 months. The residents are kept clean and well fed and nothing is too much trouble for the staff. The residents are closely watched through the night and attention is immediate if there is a problem. The medical care
was superb and the staff were extremely efficient but also compassionate which is so important. Entertainment is laid on daily and residents were taken out of their rooms regularly to interact with the other residents. Beacher Hall is definitely a home from home and I would recommend it to everyone. My son died in March 2018 and I am so impressed with what they do at Beacher Hall I'm hoping to go up once a week (I live 60 miles away) to help in any way that I can due to staff shortages.

Reply from Natalie Krisman, Customer Services Administrator at Beacher Hall Care Home

Thank you for sharing your review with us. I'm pleased that you were happy with Beacher Hall and the care there and I'm so sorry to hear about your loss.


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Review from Steve C (Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found that everything that I needed to get through has been provided. I'm happy with the service and staff are amazing. I shall be leaving shortly due to my improved health. I came to Beacher Hall in a wheelchair unable to walk and I will leave on my both feet. Just to say a massive thank you to everyone
at Beacher Hall!

Reply from Natalie Krisman, Customer Services Administrator at Beacher Hall Care Home

Thank you for your kind words about Beacher Hall and the staff there and I'm pleased to hear about your progress!


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Review from Suzie P (Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Re Physio dept.
Absolutely fabulous people. The girls are polite, caring, and understanding. They can work wonders. And know just how far to push everyone. I would recommend anyone who visits here to try the unit out.
Thank you girls, you gave me back my independence.

Reply from Jayne Duck, Customer Services Administrator at Beacher Hall Care Home

Thank you for your review and kind words. It is lovely to hear that physio has worked wonders for you and that you have now got your independence back.


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Review from Lil C (Relative of Resident) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thanks to all the staff for the continuous, excellent care provided for my recently deceased cousin during her four year stay at Beacher Hall care home.

Reply from Jayne Duck, Customer services administrator at Beacher Hall Care Home

So sorry to hear hear of your loss, please accept our condolences. Thank you for your review and kind words.


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Review from C R (Daughter-in-law of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law came to Beacher Hall in March 2017 from hospital. She was very happy there for the seven months she spent at Beacher Hall and passed away in October 2017. The staff were so kind to her and nothing was too much trouble to make her time there comfortable and happy. Thank you all for your
excellent support. I would certainly recommend Beacher Hall to anyone who needed a care home.

Reply from Jayne Duck, Customer services administrator at Beacher Hall Care Home

So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. I'm sure that when you look back on the time that your mother in law spent with us it will give you comfort knowing that she was happy and well cared for.


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Review from Lesley C (Daughter of Resident) published on 29 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Beacher Hall for a couple of months prior to his passing early in September. The care he received was excellent and as you would expect, he was treated with great dignity and respect. The support provided to my mother and family was none other than exceptional. The staff talked, listened
and provided whatever we needed even when we hadn’t asked.


The facilities whilst tired and in need of a freshen up, were functional and it felt like a home and not a ‘nursing home’.


The staff are welcoming and nothing is too much trouble, they really care and it showed. Every single one of them are a credit to Beacher Hall.


Reply from Jayne Duck, Customer services administrator at Beacher Hall Care Home

So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words about our staff. It is the little things that make all the difference especially in the sad times.


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Review from Barbara G (Mother of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Building tired and worn, only 1 lift which is small and used for residents and bringing food, linen and supplies to all floors. Ensuite toilet inaccessible by wheelchair, no grab rails, no shower facilities except communal and in a terrible state of repair. Resident's rooms small, not suitable for electric
wheelchairs.
Staff excellent from nursing to reception who had time for everybody. Language and understanding could be an issue with care staff.
My opinion was "shame on you care group" for not keeping up and improving facilities for residents and staff, especially when these residents are our most vulnerable people.

Reply from Jayne Duck, Customer services administrator at Beacher Hall Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Review from Andrew S (Son of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care could not have been better. My dad was washed and changed right up to the end. He was treated with dignity and respect. He was checked on very regularly to see if he wanted anything, was comfortable or in pain.
The room was kept to a high standard and was comfortable to be in.
The care manager
and senior nurse we dealt with couldn't be more helpful. The staff were all superb. Care was definitely part of their make up.

Reply from Jayne Duck, Customer Services Administrator at Beacher Hall Care Home

So sorry to hear of your loss. Please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.


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Review from Linda S (Sister of Resident) published on 20 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother entered Beachers Hall in August 2016. He had Parkinsons disease and learning difficulties. He died sadly in January 2017 but the time he spent with Beachers transformed his life. He was well cared for, his room personal hygiene was second to none. Nothing is too much trouble for the home.
They have consistent staffing levels and lots of them have been with Beachers for many many years. My brother enjoyed the activities which are on every day and in particular bingo! The home are receptive to new ideas and accommodating of all of our requests. The home manager works tiredlessly in the background and her door is always open should you need her. Many other residents parents and carers are around and you geninuinly get a warm caring feel of the place. During the last few days of my brother's life, the nurses and carers truely turned into Angels and they showed dignity and respect to both my brother and his family and we will never forget the kindness of Beachers Hall.

Reply from Rose Pickering, Customer Service Administrator at Beacher Hall Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.


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Review from Dhiraj G (Resident) published on 28 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing home is very helpful and supportive. The staff are looking after the residents properly and fulfilling their requirements. The nursing home is full of helpful staff and also with a super duper physiotherapist who helps with the residents on our improvements and rehabilitation. The physio
team dedicates their best for me and my needs. Without physio, I would not be able to recover like I am recovering now, all thanks to physio.

Reply from Rose Pickering, Customer Service Administrator at Beacher Hall Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Ingrid P (Resident) published on 11 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beacher Hall is an excellent run care home and the care I am given is amazing from the care staff and activities team. The physio team works so hard to get us back on our feet and they are a dedicated team and we are very lucky to have them here working here with us. The kitchen staff give us wonderful
home made food which is to die for and when we have visitors to the home I always give them a glowing report about the home. I am very lucky to be here and to be looked after so well by every member of staff.


In all, it is a fabulous care home to be in.


Reply from Emily Wilson, Customer Service Administrator at Beacher Hall Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from Stephen C (Resident) published on 28 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that they (the staff) provide the ultimate in service. I'm always treated with the utmost respect. I'm particularly fond of my physiotherapy team. They work very well together as a team. Thanks particularly to a certain few. The physio team fill me with motivation and they do a tremendous
amount work for everyone here. The home is a happy place which I'm proud to be a resident of and a member of the resident's committee. I've made a lot of good friends here. It's truly a wonderful place to be. The staff always respect my privacy and my mood swings. They make me laugh and bring happiness to my life. Also I would like to mention the Activities team for making my life happy and vibrant.
Overall I'm impressed with the service and I recommend it to anyone who's physical needs require such a place.

Reply from Emily WIlson, Customer Service Administrator at Beacher Hall Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from C J (Mother of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is always clean shaven and spotless, totally different to when he was in hospital. Thank you.

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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Beacher Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Beacher Hall Care Home is calculated as follows: ( (137 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 172 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beacher Hall Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Feb 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (0)

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Meet the Team (2)

Aliaksei

Aliaksei Verbavenka

Job Title: Senior Activity Coordinator

Joined: 2002

I have been working at Beacher Hall for the last fifteen years in different departments and I’ve made many friends over the years with people I work with and look after.


I joined the Activities team seven years ago and currently I’m a lead activity coordinator. I feel passionate about what I do and especially the ability to positively change and enhance residents lives here at Beacher Hall.


Every day is different and brings new challenges but accomplishing these challenges makes it a rewarding experience for my team, my colleagues and most importantly the residents.


I love being there for our residents on a daily basis and being able to help them experience exciting and fulfilling moments of their lives. Nothing compares to seeing the joy and pure happiness in residents eyes when you know what you do matters so much to them.


We are all like family here and that is what makes Beacher Hall and its people a unity and a great place to be.


Luke

Luke Jarvis

Job Title: Activity Coordinator

I have worked in care for more than sixteen years, I began my career as a Care Assistant and worked my way up to Senior Care Assistant and I am currently working as an activity coordinator.


My passion lies with making sure the residents are happy with the activities which I and my colleagues provide. Beacher Hall is a warm and friendly place to be, and we are one big happy family.