Parkside Care Home

Parkside Road, Reading RG30 2DP
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9.6 81 Reviews
  • Parkside Care Home, Reading
Parkside care home offers comfortable nursing and residential care for anyone over 18. Short stay options are also available if you’re in need of recovery or some respite. The home is also able to offer palliative and Parkinson’s care.

The purpose-built home is spacious, bright and airy, with pleasant and well-tended gardens. Being on a leafy street, surrounded by private homes, means the home enjoys a real neighbourhood feel, too.

At Parkside they put a real focus on making the care person-centred, upholding the resident’s dignity, respect and independence. The activity coordinators help make sure there’s plenty of fun things for everyone to do.

All bedrooms have ensuite facilities with a 24-hour call system, many with views of the surrounding gardens.

Parkside prides itself on the balanced and nutritious dishes that are served to residents at mealtimes. The meals, which are freshly prepared every day, are suited to each resident’s individual food preferences and choices.

Helping residents to recover or retain their independence is especially important here. As part of this, residents are encouraged to make friends and to choose interesting things to do – perhaps even learning something a new skill. Weekly clubs also allow residents to get to know each other and remain active and engaged in hobbies that they are passionate about. Residents also have access to an onsite hairdresser and visiting mobile library.

For more information about life in the home, please visit their Facebook page: Search 'Bupa UK Parkside'.

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Care Provided by Parkside Care Home

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Malgorzata Zbroch (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Parkside Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Reading offers excellent shopping and several museums. Nearby are the pretty Thames-side villages of Sonning and Pangbourne, and we’re within easy reach of the Chiltern Hills and North Wessex Downs, both areas of outstanding natural beauty.


  • Parking

  • There’s lots of on-site parking available.


Parkside Care Home Reviews (81)

Total of 81, showing 1-20
9.6

Parkside Care Home has a Review Score of 9.6 (9.626) out of 10, based on 20 reviews in the last 2 years. Over all time Parkside Care Home has 81 reviews.

Overall Experience

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Date Published

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Review from M W (Husband of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic. This home is wonderful. They have cared and supported my husband since his spinal operation. With the help of the wonderful staff, my husband is now able to walk with the confidence he needed thank you all so much.

Reply from Lisa Henderson, Customer Care Advisor at Parkside Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and looked after.


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Review from S L (Son of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been coming to Parkside Care Home to see my mum every other day. The staff are extremely nice and helpful, always happy to assist or answer any questions. Although my mum is not able to comment, I'm sure if she could, she would be happy.

Reply from Maria Ricketts, Customer Care Adviser at Parkside Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.


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Review from Sarah L (Granddaughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bupa Parkside Care Home, there is not quite the right words for this home. The care provided from day one has been lovely. Since the day our nan arrived at the home following the loss of her partner has been very caring, to the latter stages of her life when she was in need to extra care and support
Nan took part in many activities within the home; always well thought through by the wonderful activities team. Nan often spoke about the butterfly buddies babies visiting, making various craft pieces and showing off her new nails and hair, even some lovely outings too (the pantomine and garden centres were sure a hit) Oh and we cant forget the visit from the lamas and the guide dogs. The carers were very attentive to the needs of nan; often understanding how she liked things to go The nursing staff were outstanding, providing amazing care for nan from the day she arrived. We cant forget to mention the reception staff, we are always welcomed with a warm one
Parkside - We cant thank you enough.

Reply from Fran Donno, Customer Service Adviser at Parkside Care Home

Thank you for taking the time to leave us your review. It is wonderful to hear that you felt so at ease with your Nan in our care. It is always so lovely to hear when family members and residents are impressed with the care provided and overall environment. We are pleased to hear that you felt welcomed from day one and hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from Jay K (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my dad has received as been out of this world. Thinking back to when he came to the care home we really thought we would not have much time, but thanks to all the staff that have been there for my dad he as picked up. Knowing that he is still every ill there could not be a better place
and would not change where he is. So thank you to all the staff again for looking after my dad.

Reply from Maria Ricketts, Customer Care Adviser at Parkside Care Home

Thank you for your lovely review. We hope Parkside care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make dad's stay as comfortable as possible. We will certainly pass your comments on to the manager.


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Review from M L (Son of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have done a wonderful job looking after residents and maintaining standards. In the absence of a house manager, well done to the deputy manager and all the team.

Reply from Fran Donno, Customer Service Adviser at Parkside Care Home

We appreciate you taking the time to leave us your lovely comments. It is wonderful to hear that our staff at Parkside Care Home provides such high-quality care and support to our residents and that you are impressed with our Team. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.


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Review from C C (Husband of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual, the staff of Parkside are very friendly and helpful to make residents and their visitors feel at home and welcome. There is a good range of activities provided, although staff shortages have impacted the scope of these over the last few months. My wife is happy and content as a resident of
over 2 years! The carers are very caring! The nursing care is excellent!
We celebrated our 60th Wedding Anniversary in July and the staff went out of their way to help us celebrate it in the lounge, which was suitably decorated and a celebration tea provided.

Reply from Maria Ricketts, Customer Care Adviser at Parkside Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are so happy to have celebrated your 60th Anniversary with you. We are looking forward to seeing you again.


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Review from J G (Daughter of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very helpful at all times. Staff appear happy to help all residents at all times. The care home looks well looked after and there are nice activities and events for the residents and relatives.

Reply from Maria Ricketts, Customer Care Adviser at Parkside Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your relative in our care. We hope to continue providing your loved one with the best possible care.


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Review from Susan A (Daughter of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We fell in love with the place as soon as we walked in. We knew our Mum would be happy and well looked after. From reception to all the staff are very friendly and very helpful. We have noticed a difference in her, she seems very relaxed and happy.

Reply from Rosie Smith, Customer Advisor at Parkside Care Home

Thank you for leaving such a positive review for the staff at Parkside Care Home. We are thrilled to hear you had such a positive immediate reaction to the home and that your Mum is now so relaxed and happy within the home. Best wishes and we hope she continues to enjoy her stay!


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Review from Pat B (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring "family" home. The staff are kind, and their nursing skills are excellent. I cannot thank the manager and the rest of the staff for their care and support.
The head of the team is a star!

Reply from Maria Ricketts, Customer Care Adviser at Parkside Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. We hope to continue providing your loved one with the best possible care.


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Review from Philip B (Son of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and friendly. Well organised home, very good food and great entertainment with daily programme. Invaluable relative gateway.

Reply from Grace Langfield, Customer Service Adviser at Parkside Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like excellent staff and well organised being used to describe our home. We hope to continue providing your loved one with the best possible care.


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Review from Jeanette B (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, we are happy with Mum's care in Parkside. Unfortunately, little things let it down.
The garden at this time of year should be ready for residents to use and again it is not. There’s no thought into having different sections to meet residents' needs such as an area of highly perfumed plants
for those who can’t see. Raised beds for those who still like to garden a little.

Reply from Grace Langfield, Customer Service Adviser at Parkside Care Home

Thank you for your review it is lovely to hear that you are happy with your mum's care at Parkside. Our garden is ready for use some of our residents have been to the garden centre to choose plants, the raised beds have been delivered and our new furniture has arrived. We are very much looking forward to seeing our residents enjoy this space as the weather improves and we are also excited to be taking part in the Bupa in Bloom competition this year. Please feel free to have a look round the garden when you next visit and see what changes we have made.


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Review from Terence F (Husband of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot find fault with the care my wife receives. It has been a comfort to me and my family.

Reply from Grace Langfield, Customer Service Adviser at Parkside Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your wife in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.


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Review from Christine C (Wife of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband had 2 weeks of respite care at Parkside. He was well cared for and treated with respect which meant I could have a break without worrying about him. The home manager was very helpful and all the staff welcoming and caring. Would definitely recommend Parkside to anyone looking for a care home.

Reply from Grace Langfield, Customer Service Adviser at Parkside Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you could feel so at ease with your husband in our care. Thank you for choosing Parkside care home for his stay.


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Review from Georgina S (Daughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Parkside Nursing Home enough for the care, companionship and their sensitivity to my mother's needs.
The staff, regardless of their role, were always friendly, professional, and caring.
Parkside is an excellent and reassuring place for the care of loved ones.

Reply from Grace Langfield, Customer Service Adviser at Parkside Care Home

Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear our staff go above and beyond when caring for your mother, making sure she is receiving the best quality care possible. Thank you for choosing Parkside for your loved one's stay.


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Review from Debbie C (Sister of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with Parkside Care Home, my brother has been here for nearly a year and I cannot fault the staff, they are very professional but also very caring, kind and welcoming. The care is excellent and my brother has experienced timely treatments and medication. Nothing is too much trouble
and they have all kinds of activities and events to keep residents occupied.

Reply from David Mclean, Customer Service Adviser at Parkside Care Home

Thank you for your lovely review. It is always nice to hear words like “very caring, kind” and welcoming” as well as "nothing is too much trouble" being used to describe our care. We hope to continue providing your brother with the best possible care and we look forward to seeing you again soon.


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Review from Caroline J (Daughter of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are really happy with the care provided for my mum. All the staff are dedicated and treat Mum with the respect she deserves. We would recommend Parkside to anyone looking for a caring team to look after their loved ones. Mum has thrived in there over the last nine months or so.
Thank
you to all the staff, we appreciate all you do.

Reply from Grace Langfield, Customer Service Adviser at Parkside Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is so well cared for and looked after. Thank you for choosing our Parkside care home.


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Review from B P (Resident) assisted by family/friend published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers here are very lovely, polite, understanding, extremely efficient, and very much gentle and caring to my every need physically and emotionally.

Reply from Fran Donno, Customer Service Adviser at Parkside Care Home

Thank you for your lovely review. We hope Parkside Care Home did everything possible to make the transition as easy as possible and it is always nice to hear words like “Polite” and “Efficient” being used to describe our care. We hope to continue providing you with the best possible care.


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Review from Michael H (Friend of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend moved into Parkside Care Home in March of this year and, after taking a few weeks to settle, has now settled fully and made friends with other residents and staff. The entertainment staff are brilliant and keep us entertained most days with singing, artwork, flower arranging and other activities.
Meals are very nice with a varied menu. I can have my hair cut and styled, and I’m well looked after.

Reply from Grace Langfield, Customer Service Adviser at Parkside Care Home

Thank you for taking the time to leave your review. We are happy to hear yourself and your friend feel like a part of our Parkside family. We hope to continue providing your loved one with the best possible care.


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Review from S D (Daughter of Resident) published on 22 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting my dad over the last six weeks (from New Zealand). Dad is content, kept clean and well-fed from what I have seen. My brother is his first point of contact/next of kin and is also very satisfied with our dad's care. Also, the staff have been very friendly and courteous.

Reply from Fran Donno, Customer Service Adviser at Parkside Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words such as “Friendly” and “Courteous” being used to describe the care that we provide. Hopefully, you will go away from this feeling like your dad received the best possible care.


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Review from N L (Son of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident to Parkside at the beginning of February 2023, hence my review covers a 5-month period to date. Positive observations so far include Mum's room, which is very pleasant, the dining facilities and the general quality of the nursing staff and facility support. Negatives are
the cost, although this is a general problem across the entire sector, and the reception is not always gaining access to the home. Also, the garden maintenance is lacking.

Reply from Grace Langfield, Customer Service Adviser at Parkside Care Home

Thank you for your feedback. It is always nice for us to hear from family members feeling like their loved one is cared for and looked after well in both health and the standards of our facilities. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Parkside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.626 for Parkside Care Home is calculated as follows: ( (157 Excellents x 5) + (73 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 238 Ratings = 4.626

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkside Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 27 Mar 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (7)

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Meet the Team (0)

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Frequently Asked Questions about Parkside Care Home

What types of Care is Parkside Care Home registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parkside Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Parkside Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Parkside Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parkside Care Home to the centre of Reading?

1.4 mile(s) as the crow flies, distance by road may be significantly further.