Parkside Care Home

Parkside Road, Reading RG30 2DP
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9.6 81 Reviews
  • Parkside Care Home, Reading
Parkside care home offers comfortable nursing and residential care for anyone over 18. Short stay options are also available if you’re in need of recovery or some respite. The home is also able to offer palliative and Parkinson’s care.

The purpose-built home is spacious, bright and airy, with pleasant and well-tended gardens. Being on a leafy street, surrounded by private homes, means the home enjoys a real neighbourhood feel, too.

At Parkside they put a real focus on making the care person-centred, upholding the resident’s dignity, respect and independence. The activity coordinators help make sure there’s plenty of fun things for everyone to do.

All bedrooms have ensuite facilities with a 24-hour call system, many with views of the surrounding gardens.

Parkside prides itself on the balanced and nutritious dishes that are served to residents at mealtimes. The meals, which are freshly prepared every day, are suited to each resident’s individual food preferences and choices.

Helping residents to recover or retain their independence is especially important here. As part of this, residents are encouraged to make friends and to choose interesting things to do – perhaps even learning something a new skill. Weekly clubs also allow residents to get to know each other and remain active and engaged in hobbies that they are passionate about. Residents also have access to an onsite hairdresser and visiting mobile library.

For more information about life in the home, please visit their Facebook page: Search 'Bupa UK Parkside'.

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Care Provided by Parkside Care Home

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Malgorzata Zbroch (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Parkside Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Reading offers excellent shopping and several museums. Nearby are the pretty Thames-side villages of Sonning and Pangbourne, and we’re within easy reach of the Chiltern Hills and North Wessex Downs, both areas of outstanding natural beauty.


  • Parking

  • There’s lots of on-site parking available.


Parkside Care Home Reviews (81)

Total of 81, showing 41-60
9.6

Parkside Care Home has a Review Score of 9.6 (9.626) out of 10, based on 20 reviews in the last 2 years. Over all time Parkside Care Home has 81 reviews.

Overall Experience

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  • 21
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Date Published

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Review from Deborah J (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum unexpectedly went into Parkside Care Home during the lockdown, at first we thought she would be a short stay visitor, but on realisation that she was bed-bound, she will be staying a lot longer. The staff have been very friendly and helpful and I can't thank them enough. Mum has a lovely room and
is surrounded by reminders of her own family, and now extended family of all at Parkside Care Home.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Parkside Care Home

Thank you for your lovely review. We hope that everyone at Parkside was there to support you through this difficult decision. We are glad that you are all now feeling like a part of the family and that your Mum feels at home with us.


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Review from Fiona E (Daughter of Resident) published on 10 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkside has cared for my mother with advanced Alzheimer's since 2012. She has been looked after so well. All the staff are wonderful with her. The home is a pleasure to visit. There are lots of activities regularly. We are always regularly informed of any issues and prompt attention saved her life
recently ensuring she received full medical attention. We can sleep at night knowing she is in a calm, safe and caring home.

Reply from Amanda Barnes, Customer Service Adviser at Parkside Care Home

Thank you for your kind words. It is amazing to hear the dedication of the staff that recently saved your Mother's life and that you can sleep easy at night knowing she is well looked after.


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Review from Angela J (Friend of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly people who worked at this home and very helpful. Looks clean and fresh; it looks like a hotel in the dining area. It's so nice to visit inside the home, and it certainly has a good feel to it.

Reply from Penelope Kudelnitzky, Customer Service Adviser at Parkside Care Home

Thank you for your kind review. We are happy to hear how you feel about the home and its surroundings especially how friendly and helpful the staff are. It makes a world of difference now that you can visit the resident once again. If there is anything else we can help your friend with please do not hesitate to make contact.


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Review from Mandy R (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting my Mum, I have found the care staff to be very helpful and friendly. When performing the Covid test essential for my visit, the staff explained the procedure and care is taken to make sure that I am put at ease. Although it has been a difficult time with limited visits and Covid, I have
found the staff to be kind and friendly.

Reply from Melanie Cope, Customer Service Adviser at Parkside Care Home

Thank you so much for taking the time to leave such a lovely review! We endeavour to return to a new normal as soon as allowed, so we are so glad you felt well informed during the entire visiting process and especially during the COVID tests! If there is anything further we can do for yourself or your family, please do let us know!


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Review from H S (Daughter of Resident) published on 27 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team at Parkside work very hard to ensure residents are safe, happy and healthy.
The communications are good and the manager and her staff are helpful. The care team do a good job in difficult circumstances.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Parkside Care Home

Thank you for your review of Parkside. It is great to hear you are satisfied with the care they provide.


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Review from A G (Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nurses and carers. Feel safe. People here helpful and caring. Food and cakes are very delicious. Excellent activities. Clean and homely environment.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Parkside Care Home

Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.


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Review from Amanda B (Friend of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was unfortunately diagnosed with a terminal illness and came to Parkside for Palliative care. He was admitted during lockdown and sadly we have been unable to visit him in the home. The staff have been excellent in arranging garden and window visits. He has no family but a large group of very
close friends who have a window visit on a weekly basis and the home have been very accommodating. Their communication is excellent, they always ring if they have any queries or to let me know of any changes in his condition. It's hard not being able to 'pop' in and telephone calls with him are no longer possible due to his condition but the staff are always cheerful and very helpful whenever you ring for an update. I would definitely recommend Parkside to anyone looking for a care home and their treatment of their residents during these unprecedented times is remarkable. Keep up the good work.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Parkside Care Home

Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.


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Review from Liz S (Daughter of Resident) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 90-year-old mother has been at Parkside Care Home almost 2-years and I would recommend this care home.
It is professionally run by a hard-working, in touch, and sensitive manager, who has also been there for about 2-years.
We have been impressed with
•The care and safety planning, especially
in these difficult COVID times.
•The Consideration given to each resident and all mums multiple needs.
•The responsiveness of the nursing and care staff
•The appropriate activities available to residents
•The openness of communication
•The food choice (and sometimes sherry/wine)
•The garden...mum loves the view and sitting out when weather permits.
Mum's needs are met and, we as a family, have the peace of mind she is in an excellent care home.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for trusting us with your mothers care, we appreciate the kind comments.


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Review from Kathy C (Daughter of Resident) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home has provided excellent personalised care to my mother.
They have responded well to her challenging behaviour and supported her to settle and make it her home.
They are attentive to her physical and mental health needs and contact me or a family member promptly if there are changes or
concerns.
My mother enjoys her meals, and they ensure her nutritional needs are met and monitor her weight.
There is a varied activity program which is varied, stimulating and motivating.
The care home has managed and adapted well in response to Covid-19 and have kept us well informed of processes.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.


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Review from S B (Daughter of Resident) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Parkside during Covid-19 lockdown. We can see her in her very lovely room through the window. She has her own paintings on the wall. At first, as I gather with all new residents, it is a wrench to leave home and settle in an entirely new environment, so it took about two weeks until entirely
comfortable. During this time, the staff were amazingly patient and understanding.
We have seen a transformation in Mum who is 87. She is laughing, smiling, her health has improved, and she is helped with any requirements. She literally joins in every activity, looking forward to the new activities list on Mondays, and every day there is a great variety both physical and intellectual.
Mum has made friends and looks forward to going to the dining room for dinner, taking care of her appearance. She has enjoyed having her hair and nails done regularly. Mum enjoys discussions with the other residents and staff. Nothing is too much trouble for the excellent staff.

Reply from Stephen Rondel, Customer Adviser at Parkside Care Home

Thank you for such great feedback, we appreciate it.


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Review from T P (Daughter of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been here for a short time but all the communication so far has been so positive and warm. When I phone and speak to staff, they know who I am without me even saying. Due to Covid-19, I have not been allowed into the home yet but my experience so far fills me with confidence for when
I am able to visit.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.


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Review from Gill E (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to stay at Parkside in April 2019 as she is bed-bound and could no longer stay in her own apartment.
We looked at different options and were very pleased to find Parkside. Mum has been extremely well looked after, the staff are excellent and we are very happy with the care she has received.
The staff are very helpful and friendly whenever myself or family members visit. During the lockdown, which has obviously been a very difficult time with family being unable to visit, we have been able to speak to my mother via the telephone and facetime arranged by the staff.
In addition, we have been kept updated by the staff of any changes in my mother's condition with regular telephone and e-mail contact.
A very well run care home facility.

Reply from Emily Wilson, Customer Services Adviser at Parkside Care Home

Thank you for your kind words regarding Parkside Care Home. We are very happy to hear you can feel at ease with your Mother in our care. Thank you for trusting us with your Mother's care.


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Review from S B (Daughter of Resident) published on 7 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was happy with the care that my mother received whilst staying at Parkside Care Home. There were always varying activities going on at different times, and also there were visits from various groups.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

We are very happy to hear you can feel at ease with your mother in our care. Thank you for your kind words.


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Review from M F (Sister of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, caring staff. The food is good. Plenty of entertainment.
Mix with other residents.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for your lovely feedback.


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Review from Margaret D (Respite Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came for a respite. Made very welcome. Wouldn't hesitate to come again. Thought I would be bored, but plenty to do. Been out for a walk with the staff and other residents. All very pleasant.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for your kind words. We are delighted to hear you enjoyed your stay and please visit us soon.


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Review from Stella M (Daughter of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After looking around many nursing homes, we chose Parkside. The nursing and care staff have built a good bond with Mum. After her stroke, she cannot speak or move, so she relies on the staff for everything. As a family, we are very proactive in her care and the staff are understanding about this and
have supported us all.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for your praise. We are happy to hear Parkside Care Home could help through such a difficult time. The most important thing is that your mother is cared for and looked after. Thank you for trusting us with her care.


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Review from Pam S (Daughter of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad very much enjoyed laughing and joking with the team on Rose floor. At times, I felt that the staff were bound by rules which made their jobs difficult and created a delay in dad receiving therapy. But whenever dad was ill and the care and dignity shown in dad's last days demonstrated how much the
staff cared deeply as if family rather than residents.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for your kind words. Our resident’s health and well being is an absolute priority. We are saddened to hear about your loss and we hope the team did everything possible to make his final days comfortable.


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Review from Patricia W (Sister of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you step into Parkside you will receive a friendly and warm welcome.
Overall standards are high. Nurses and carers create a kind, considerate and happy environment for their patients and visiting families.
Dining tables are laid invitingly for a varied weekly menu. The activities team encourages
patients to join in where they can. 2018 saw great improvements to include outside entertainers to come along and sing-a-longs were enjoyed.
Highly recommend Parkside.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments of our home. We will certainly share your feedback with the homes manager. The Bupa Customer Care Team


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Review from M M (Sister of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On each visit that I have made to the home, it has always been very happy by the friendly staff. The home is always clean. I have had some meals with my brother and the food was to the highest standard. I phone often and the staff are always happy to give me all the details and give me peace of mind.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments on our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team.


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Review from Margaret Y (Wife of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband was cared for at Parkside for 18 months. He was here for 1 1/2 years. All his care was professional, kind and caring. My memories of that time are precious and warm. I still visit Parkside regularly to chat with residents.

Reply from Greta Narbutaityte, Customer Adviser at Parkside Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience. We appreciate your comments and will certainly share them with the home’s manager. The Bupa Customer Care Team.


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Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Parkside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.626 for Parkside Care Home is calculated as follows: ( (157 Excellents x 5) + (73 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 238 Ratings = 4.626

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkside Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 27 Mar 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (7)

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