Parkside Care Home

Parkside Road, Reading RG30 2DP
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9.6 81 Reviews
  • Parkside Care Home, Reading
Parkside care home offers comfortable nursing and residential care for anyone over 18. Short stay options are also available if you’re in need of recovery or some respite. The home is also able to offer palliative and Parkinson’s care.

The purpose-built home is spacious, bright and airy, with pleasant and well-tended gardens. Being on a leafy street, surrounded by private homes, means the home enjoys a real neighbourhood feel, too.

At Parkside they put a real focus on making the care person-centred, upholding the resident’s dignity, respect and independence. The activity coordinators help make sure there’s plenty of fun things for everyone to do.

All bedrooms have ensuite facilities with a 24-hour call system, many with views of the surrounding gardens.

Parkside prides itself on the balanced and nutritious dishes that are served to residents at mealtimes. The meals, which are freshly prepared every day, are suited to each resident’s individual food preferences and choices.

Helping residents to recover or retain their independence is especially important here. As part of this, residents are encouraged to make friends and to choose interesting things to do – perhaps even learning something a new skill. Weekly clubs also allow residents to get to know each other and remain active and engaged in hobbies that they are passionate about. Residents also have access to an onsite hairdresser and visiting mobile library.

For more information about life in the home, please visit their Facebook page: Search 'Bupa UK Parkside'.

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Care Provided by Parkside Care Home

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Malgorzata Zbroch (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Parkside Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Reading offers excellent shopping and several museums. Nearby are the pretty Thames-side villages of Sonning and Pangbourne, and we’re within easy reach of the Chiltern Hills and North Wessex Downs, both areas of outstanding natural beauty.


  • Parking

  • There’s lots of on-site parking available.


Parkside Care Home Reviews (81)

Total of 81, showing 61-80
9.6

Parkside Care Home has a Review Score of 9.6 (9.626) out of 10, based on 20 reviews in the last 2 years. Over all time Parkside Care Home has 81 reviews.

Overall Experience

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  • 21
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Date Published

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Review from Robert F (Husband of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been very comfortable in her short stay. She could not have been better cared for. All the staff have been very friendly and efficient in all aspects.

Reply from Josephine Gaupholm, Customer Adviser at Parkside Care Home

Thank you for your review of Parkside Care Home. We are pleased to hear that your wife had a comfortable stay and appreciate your comments regarding the staff being friendly and efficient. We will share your comments with the home manager. The Bupa Customer Care Team.


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Review from P U (Sister of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came to Parkside Care home in March 2016.
From that day, we have been treated kindly and thoughtfully. This was by all staff in Parkside whatever their responsibilities.
The home was always welcoming and clean with a homely atmosphere.
We could not have wished for a better place for my
sister to spend her last days.

Reply from Josephine Gaupholm, Customer Adviser at Parkside Care Home

Thank you for your review of Parkside Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the staff being welcoming and kind. We will share your comments with the home's manager. The Bupa Customer Care Team


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Review from David J (Son-in-law of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do recommend Parkside to people.


It is a caring place, a fun place, an interesting environment.


Residents feel valued and cared for.


Visitors feel welcome.


Reply from Gabriella Mills, Customer Adviser at Parkside Care Home

Thank you for your review of Parkside Care Home, we are pleased to hear that you would recommend this home to others. We appreciate your comments on the staff and glad you have had a positive experience here. We will share your review with the care home's manager. The Bupa Customer Care Team.


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Review from B W (Son of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care and support provided by the staff was exceptional. The environment was friendly and always clean. Standards were high and food options suited her. The care staff were attentive and friendly and were always with our situation. The support medically was a great help as we were in no
position to apply the meds needed.


The room as a sufficient size not too big or small and we were able to decorate as we would at home. It was also great to be able to bring pets in and the ground outside made for a nice view. I can't thank the staff so much for their support we had.


Reply from Gabriella Mills, Customer Adviser at Parkside Care Home

Thank you for the review of Parkside Care Home, we are pleased to hear that you are happy with the care your relative received while staying with us. We appreciate your comments on the staff and are glad to hear that you were well supported, we will share this with the care homes manager. The Bupa Customer Care Team.


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Review from Audrey U (Wife of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visiting the home is always a pleasure as the staff give you a warm greeting. Residents get to choose their own meals for the next day and the food is good and well presented.
Staff are attentive and treat every resident with respect and interest. The home manager is very approachable if you want to
discuss a problem or you need clarification. The nursing care is of a high standard assisted by GP support.

Reply from Gabriella Mills, Customer Adviser at Parkside Care Home

Thank you for your review of Parkside care home, we are pleased to hear that you have had a positive experience when visiting. We appreciate your comments on the staff and we are glad you are happy with the care they give our residents and their families. We will share your comments with the care homes manager, The Bupa Customer Care Team.


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Review from Andrew W (Husband of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had terminal cancer and required full nursing and palliative care. From the first point of contact with the home manager to her final days her care and comfort were their first priority. A room suitable for her needs and all medical requirements were set in place upon her arrival. She could
not have received better care and attention from all of the staff at the home. During her final days, her dignity and well-being were paramount. For all their help and kindness the family cannot thank them enough.

Reply from Gabriella Mills, Customer Adviser at Parkside Care Home

Thank you for your review of our care home, we are pleased to hear that your wife has been well cared for and was made comfortable during her stay. Your comments are greatly appreciated and we will share them with the care home's manager. Our condolences, The Bupa Customer Care Team.


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Review from Lois T (Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Parkside Care Home a very nice place to live. The staff here are friendly and caring, there are plenty of activities to do and entertainment too. Visiting hours are good which is nice for me. I find it nice to have my lunch and eventually my supper too in the day room. All in all, I like living
here at Parkside Care Home.

Reply from Gabriella Mills, Customer Adviser at Parkside Care Home

Thank you for your review of Parkside care home, we are pleased to hear that you are happy living at the home. We appreciate your comments on the home and the staff and will share these with the care homes manager. The Bupa Customer Care Team.


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Review from Jean H (Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are attentive to my needs and go out of their way to make me comfortable. They make sure my health needs are kept stable. Activities have been interesting and fun. The activity team work hard to keep it so. I am thankful to be here as I certainly couldn't manage on my own. I would recommend
this home to anyone.

Reply from Gabriella Mills, Customer Adviser at Parkside Care Home

Thank you for your review of Parkside, we are pleased to hear that you are comfortable there and the staff are taking good care of you. We appreciate your comments on the activities provided for the residents and will pass on your comments to the care home's manager. The Bupa Customer Care Team.


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Review from Nathan P (Son of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my father moved into Parkside, he was treated with kindness and respect. Dad was quite ill and required feeding, I turned up to see dad while he was being fed without the carer knowing I was standing behind, I was overwhelmed with how gentle, kind and patient she was with him. My father
loved his time at Parkside and told me that he was very happy there and would not want to leave.


I am very impressed with the cleanliness of the home, quality of food and most of all, the staff, from the cleaners, cooks, carers, nurses, management. I was always kept fully informed as to my father's condition and even though I visited 2 or 3 times a day I never felt that I was being a nuisance and the staff always welcomed me.


The rooms are a good size and you are encouraged to make it your home, they are bright and airy and each room will be kitted out to meet your needs.
Even after my father passed away the staff did all they could to help both myself and my family, which I am truly grateful for.


Reply from Stephen Rondel, Customer Adviser at Parkside Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our hardworking and caring staff. Best wishes to you and your family.


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Review from M G (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and skilled staff. Care that is personalised. Excellent food, varied entertainment and adaptable person-centred care plans.

Reply from Natalie Krisman, Customer Services Administrator at Parkside Care Home

Thank you for your review, we are very proud of our staff who go above and beyond to care for residents!


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Review from Valerie W (Daughter of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been at Parkside Care Home for three weeks, but I am very pleased with the care she has received so far. Everyone is so friendly and helpful and the home is very clean.

Reply from Jayne Duck, Jayne Duck at Parkside Care Home

Thank you for your review. I hope that your mum is settling in and making new friends. The little things like a smile or just having some of your own personal items makes all the difference and more like home. I'm sure that you will have peace of mind knowing that your mum is safe and well cared for.


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Review from Paula J (Daughter of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a depth of knowledgeable and committed nursing and caring. There is great fun with the staff.
There are stimulating activities.
The food is very good.

Reply from Jayne Duck, Customer services administrator at Parkside Care Home

Thank you for your review. I'm so glad to hear that your relative is happy and enjoying the activities. It is the little things like a smile that makes all the difference.


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Review from Joan K (Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is comparatively clean. The majority of staff are very helpful and good. I enjoy the companionship of other residents (some) and staff. Better than being on my own.

Reply from Jayne Duck, Customer services administrator at Parkside Care Home

Thank you for your review. I'm so glad to hear that you enjoy being with us and are making friends with both staff and residents.


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Review from Jean H (Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a congenial care home. The staff are ever ready to help and to sort out problems. The activity staff work hard to keep us interested with affairs and I enjoy the sessions. No way could I manage to be alone again at home, therefore, I am extremely grateful for Parkside Care Home.

Reply from Jayne Duck, Customer services administrator at Parkside Care Home

Thank you for your review. I'm so pleased to hear that you are enjoying the different activities and if you have any problems they are sorted for you.


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Review from Edith H (Resident) assisted by family/friend published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good levels of care.
Activities are very good.
Seen good improvements recently.
Food could be better.
Room seems a little crowded as medication and supplies are kept in there.

Reply from Jayne Duck, Customer services administrator at Parkside Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and staff.


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Review from Liz K (Daughter of Resident) published on 17 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the final months of her life at Parkside. She was cared for with skill by the nursing staff and always with kindness and consideration by the carers and all the other staff.


She, and her family, were treated with respect and compassion at the end of her life.


the family feel fortunate

that she lived at Parkside and would have no hesitation in recommending it to others who need nursing care for a loved one.

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Review from Sue P (Daughter of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only living at Parkside Care Home just over four months. During that short time she settled well and made good relationships with several staff. When my mother died the family were cared for with great care and respect. I felt several members of staff were genuinely affected by our loss.
My special personal thanks to the staff who looked after mum.

Reply from Lydia Waller, Customer Service Administrator at Parkside Care Home

Thank you for your review, and may we take this opportunity to offer our condolences. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from Karen B (Daughter-in-law of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst my mother-in-law has been very poorly we have been incredibly delighted and impressed by the care provided to both my mother-in-law, and additionally the whole family. By the floor manager and the whole ground floor team at Bupa Parkside. They have gone beyond the care that is standard and made
us all feel looked after and supported, but most particularly the floor manager.
We would like her to have some personal recognition from Bupa!

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Review from Maureen T (Daughter of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to say thank you for the way the whole team on Poppy Floor, led by the Deputy Manager is looking after Mum as she faces declining health. They are unfailingly kind, gentle and understanding in their dealing with her and, I believe, genuinely have her best interests at heart. The Deputy Manager
in particular consistently demonstrates a high level of compassion and professionalism while caring for Mum. It seems that nothing is too much trouble. She keeps me up to date, on a daily basis if necessary, with any changes to Mum's care plan, medication and general well being. I cannot praise the care Mum is receiving highly enough.

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Review from Kim C (Son of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am quite happy living in this care home.

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Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Parkside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.626 for Parkside Care Home is calculated as follows: ( (157 Excellents x 5) + (73 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 238 Ratings = 4.626

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkside Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 27 Mar 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (7)

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