From personal care to the meals and activities everything was of the highest standards.
T P (Wife of Resident)
The care that she has received from all the staff has been wonderful
S L (Husband of Resident)
He was well looked after from the day of admission to his last day.
A M (Wife of Resident)
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Follow Covid guidelines - please check with the home as guidelines may change each month.
Limited onsite parking available.
The Devonshire has a Review Score of 9.3 (9.348) out of 10, based on 44 reviews in the last 2 years. Over all time The Devonshire has 97 reviews.
Review from H G (Husband of Resident) published on 1 October 2018
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Reply from Lizzy Gondo, Home Manager at The Devonshire
Thank you for taking the time to write this review about our staff, they really do appreciate your feedback and find it very motivating. I am pleased that we have been able to provide a welcoming environment, along with a high standard of care for your wife during her stays with us.
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Review from Derek T (Son of Resident) published on 12 September 2018
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Reply from Lizzy Gondo, Manager, River View Care Centre at The Devonshire
Our staff always strive to provide the highest level of care and I am really pleased to hear that you feel we are able to provide this for your father.
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Review from E R (Husband of Resident) published on 21 June 2018
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Review from William D (Husband of Resident) published on 1 June 2018
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Review from Rosalind G (Daughter-in-law of Resident) published on 9 May 2018
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Review from Victor J (Brother of Resident) published on 3 May 2018
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Review from Christine C (Daughter of Resident) published on 2 May 2018
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Review from Deighton R (Husband of Resident) published on 25 April 2018
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Review from R S (Son of Resident) published on 25 April 2018
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Review from Celia H (Sister of Resident) published on 12 April 2018
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Reply from Lizzy Gondo, Registered Manager, River View Care Centre at The Devonshire
Thank you so much for taking the time to think about us during this emotionally difficult time. I am really pleased that all of us here at River View were able to provide an excellent level of care for your brother during his short time with us.
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Review from A M (Son of Resident) published on 15 March 2018
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Review from Anthony H (Son of Resident) published on 23 January 2018
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A bit difficult to get an answer to phone calls or emails.
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Review from L H (Daughter of Resident) published on 1 January 2018
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The team of ten are amazing. Plus a brilliant activity leader. WELL DONE EVERYONE and THANK YOU.
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Review from Mark H (Son of Resident) published on 25 May 2017
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Review from Lindsey B (Daughter of Resident) published on 7 February 2017
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The family are able to visit at any time and can go off to the kitchen and make ourselves a tea or coffee. These two (what could be classed as) minor things make life for our family.
Our thanks to everyone who makes mum's life easier and more meaningful.
Reply from Janet Varndell, home manager at The Devonshire
Thank you for taking the time to leave us your comments and feedback and we are very pleased to hear that you and your family are having a positive experience here at the home. We try and create an environment that supports residents and families to feel like this in their home, and we are happy that you find the visiting times and tea and coffee facilities make your life easier during your mother’s stay.
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Review from Maria M (Daughter-in-law of Resident) published on 24 November 2016
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Reply from Sian Johnson, Call Coordinator at The Devonshire
Many thanks for leaving a comment relating to care in our home, we value the feedback that you have given. A number of changes have taken place within the home recently, including the recruitment of new, permanent staff. We are continually looking at ways to improve our home and would be happy to have a discussion with you in person to gather some more of your valuable feedback.
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Review from Tracy W (Daughter of Resident) published on 21 September 2015
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Reply from Rebecca Green, Media Assistant at The Devonshire
Thank you for taking the time to write this review Tracy. Our compassionate team of staff at River View Centre recognise the individual needs of our residents and are consistent in providing a high-level of care to all within the home. It is lovely to hear that your Dad developed close friendships to the home's staff through their care and assistance and that he always felt at ease throughout his time living there.
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The Review Score of 9.3 (9.348) out of 10 for The Devonshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 44 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.348 for The Devonshire is calculated as follows: ( (279 Excellents x 5) + (176 Goods x 4) + (25 Satisfactorys x 3) + (10 Poors x 2) + (19 Very Poors x 1) ) ÷ 509 Ratings = 4.348
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Devonshire is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 137 registered maximum number of service users is 27.4, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Aug 2024
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Job Title: Deputy Manager
Joined: 2014
Ancy has bought a length of knowledge and experience with her to River View as she joined in 2014. Ancy first qualified as a nurse in India in 2005 at the best University there. She was top of her class and the second-best student to qualify. She was then able to continue her studies in Sweden on an exchange. Ancy studied oncology and palliative care and was also a cancer nurse. She originally wanted to be a doctor, however, she has been working in dementia care since 2010 and loves looking after people. Ancy was promoted to Deputy Manager 2022 from Clinical Lead.
Ancy is a mum of 2 and enjoys family time.
Job Title: Clinical Services Manager
Joined: 2004
Alva has a great length of quality, qualifications and experience. After working as a Sister in a private health centre in Zimbabwe, she came to the UK in 2003 and joined River View in 2004. Alva is a Mother, Grandmother and Great Grandmother - her loving caring nature oozes out of her as she says 'the best therapy is giving care to others'
Job Title: RGN Nurse
Joined: 2012
Virginia joined The River View Care Centre at the very start of 2012. She had previously worked in Care Homes in in the UK for 21 years. Virginia had come to the UK from South Africa where she had worked in Livingstone Hospital for 20 years. Virginia has a length of knowledge and experience she has bought to us having first qualified in 1973. She has said that all of her family are teachers but this is her passion. She will always be nursing as 'there is nothing better than to care for others'.
Job Title: RGN Nurse
Joined: 2010
Barbara has been nursing for over 30 years. Having qualified and practised in Zimbabwe she then crossed the waters to travel to the UK. Barbara first joined River View 2010 and worked under the previous owners before Maria Mallaband took over the home 2017. Nursing is her love and passion.
Barbara is looking forward to travelling again, as her family are all over the world, and looking forward to exercise and church groups again.
Job Title: Nurse - RGN
Joined: 2013
Sunita joined River View in 2013. She started her nursing career in Nepal 2007.
Sunita's children have always known their mother as a nurse and appreciate quality time with her due to her working hours.
Job Title: Nurse - RGN
Joined: 2017
Kailesh joined River View in 2017. He has a great length of experience behind him after nursing at the Royal Berkshire Hospital. He was also a nurse in a prison and an immigration nurse. He loved his role as a Forensic Nurse for Thames Valley Police but unfortunately had to return to Malaysia due to family commitments. Prior to nursing, Kalilesh served 7 years in the British Army after arriving from Malaysia where he was a teacher.
Outside of work, he likes to run and enjoy family time
Job Title: Head Chef
Joined: 2021
Cecelia was working in Gatwick Airport when she decided to retrain and educate as a chef in 2012, as her passion had always been to cook. While she was studying she wrote a book ' If I become a child again' which was published 2013. After qualifying with excellence she worked as a chef always in the care environment and Head Chef for the last 6 years. River View has been very lucky to welcome her December 2021.
When asked what her signature dish was Cecelia had to really think hard. She replied - I just enjoy cooking and place my passion in all of my food. Thank you Cecelia - we shall enjoy eating it all.
Job Title: Senior Carer
Joined: 2018
Srijana was a qualified nurse in Nepal and practiced there for 3 years until she came to the UK with her husband. She has had to retrain in the UK as the qualifications are slightly different here. Srijana is a Senior Carer at River View and qualified to deliver medications. She is continuing her study to qualify as Care Practitioner later this year. Always smiling Srijana will then continue with her studies.
Job Title: Nurse Assistant
Joined: 2020
Kukku qualified as a nurse in 2013 in India. she left her country and joined River View in 2020. She has studied English proficiency since arriving in the UK. Kukku has continued with her studies taking a Continuing Practitioner Course and will continue her studies thereafter. Kukku is passionate about working with the ill and elderly and always new she wanted to be a nurse. She joined River View as she felt the position was a great opportunity and the company offered her extra support with continuing with her studies.
Job Title: Carer
Joined: 2014
Sam joined the team at River View at the age of 17 as a carer. His devotion to his work, and to the residents, led to him being nominated and winning 'Employee of the Year' in the Pride of Reading Awards.
Sam has a calming and attentive manner which radiates from him throughout the day. We are very proud and happy that he has continued his work at River View.
Job Title: Home Administrator
Joined: 2020
Sam became a part of the River View team at the end of 2020. She relocated to Reading leaving her Home Administrator role of 6 years as her husband is serving in the British Army and relocated to Berkshire. Sam has come from a hotel and administration background.
Outside of work she enjoys family time, long dog walks and sunshine holidays
Job Title: Business Development Manager
Joined: 2021
After working in the health, fitness and hospitality sector for over 20 years, Debi joined River View in 2021. Her passion is to build new relationships as well as to keep educating all the time. Debi has enjoyed fundraising and organising many events and is now a patron of her local disabilities charity. She spends fun times sky-diving in a 4-way team outside of work.
Job Title: Training Coordinator / Carer Assistant
Joined: 2017
Charles started his career in care as a support worker in Harrogate. River View was lucky enough to welcome Charles in 2017 when he relocated to Reading to be closer to family. Both his wife and sister also work and the home.
All of Charles’ family work in the medical profession and now he is furthering his own career by studying to be a nurse. His calming approach to work lets him enjoy football and cricket in his free time.
Job Title: Activities Coordinator
Joined: 2004
Veronica joined River View in April 2004. She previously worked at the Battle Hospital which has since gone from Reading. Veronica has great knowledge of the local area and enjoys taking the residents for park walks and picnics, as well as many in-house activities and exercises. She understands who needs more support and has built great friendships with residents and families over the years. Her focus is on everyone’s well-being
She is a Reading lady through and through with all of her family, and many grandchildren, close to her.
Job Title: Chef
Joined: 2018
After all of Manohar's family were part of the British Army, his father, brothers, and his grandfather who fought in World War 2, he broke the chain and became a chef. He left Nepal with his family arriving in the UK 2013 and worked in busy restaurants in London. For a quieter life, he moved his family to Reading in 2018 where both Manohar and his wife became carers at River View. Finally, a space in the kitchen became available where he was welcomed in December 2021. He is now back in his element and preparing meals for everyone in house.
Job Title: Domestic Assistant
Joined: 2007
Rose is a very local lady in Reading and joined River View in 2007. She loves her work as she says she enjoys the residents characters. She looks forward to the conversations and belly laughs they all enjoy. Rose relaxes at home in her garden reading as well as spending time with grandchildren.
Job Title: Domestic Assistant
Joined: 2015
Christine joined River View in 2015. She has worked as a domestic for over 20 years now having worked in previous care homes prior to joining River View. She says she role give her full enjoyment. At home she is still a busy lady enjoying time with her children and grandchildren.
Job Title: Care Assistant
Joined: 2016
Muhammad joined the River View family 2016 as a care assistant. He wanted to start his own business as a taxi driver but missed his River View family and returned in 2020. He has a calming and attentive nature.
Job Title: Care Assistant
Joined: 2012
Tapiwa joined River View in 2012. She was previously working at a private hospital in Reading. Tapiwa started working care in 2004 and has continued with ongoing training. Tapiwa was originally working in hospitality in Zimbabwe prior to coming to the UK over 20 years ago.
Tapiwa spends her time out of work being evolved with many community event's with her church. and family.
Job Title: Domestic Assistant
Joined: 2018
Elizabete came to the UK from Portugal and joined River View in 2018. She was a domestic in a large hotel, but now enjoys the company of the River View residents while at work. Elizabete likes to cook for her family and friends at home.
Job Title: Domestic / Housekeeper
Joined: 2005
Kam was busy farming in Thailand and came to the UK 2003. She was working in a local hotel but didn't enjoy the work. She joined River View in 2005 and has loved every bit of it. She enjoys the environment and connects with her residents as an extended family. Kam says 'she loves her work'. She is a busy lady with her family and relaxes with a word search or crossword.
Job Title: Care Assistant
Joined: 2018
Rugiatu has travelled from Sierra Leone and joined River View 2018. She is now doing her studies of Maths and English and will then continue with her studies to become a full-time nurse.
Job Title: Care Assistant
Joined: 2019
Emma joined River View in 2019. She stepped away from teaching to worked in social care. Emma enjoys the company and conversations with the residents. Emma is a keen gardener and finds this very therapeutic.
Job Title: Care Assistant
Joined: 2020
Jenivee joined River View at the start of 2020. After working in Real Estate in the Philippines she was also a Care Giver. The Care profession is a career that she's always wanted to pursue. She enjoys the work environment and the residents around her.
Job Title: Laundry Assistant
Joined: 2006
Alison joined River View 2006 and stayed here very happily for 10 years. After working for another care home for a year she missed the environment and the team at River View so she returned 2017. She enjoys meeting the residents and said 'its the people who keep you here'. Alison is a social lady who enjoys holidays and traveling with her husband.
Job Title: Care Assistant
Joined: 2021
Halima joined River View at the start of the year 2021 after working in the care sector for 4 years. She was also a carer for family members. Halima enjoy looking after people and socialising with all. Outside of work she has a hobby of henna painting where she enjoys preparing people for weddings and other celebrations.
Job Title: Care Assistant
Joined: 2021
Geeta joined River View March 2021
Job Title: Carer
Joined: 2021
Anna joined River View at the start of 2021. She worked for British Airways as a kitchen porter and made a lifestyle career change due to the pandemic. Anna first started nurse studies in Romania, when her children were small, as it was a dream to be a nurse. Now her family have grown up she decided to go back to her passion and complete her studies. Anna will qualify as a nurse August 2021 where she will stay at River View and continue her dream role.