The Windmill Care Centre

104 Bath Road, Slough SL1 3SY
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9.8 41 Reviews
  • The Windmill Care Centre, Slough
The Windmill Care Centre is located on the outskirts of Slough and provides residents with a bright and comfortable living environment, noted for its pleasant environment and quality nursing and dementia care.

All rooms at the home are en-suite and are decorated with bright and modern furnishings throughout, while the home has ample communal spaces throughout in which to organise regular activities and events. A regular programme of activities is provided by an activities coordinator, encouraging residents to lead healthy and enriching lives.

The home has a strong link with the local area, as residents regularly meet with local groups to develop friendships and increase happiness and well-being. Many of the home's residents are supported to maintain their independence by being actively involved with local groups.

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Care Provided by The Windmill Care Centre

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vanessa Cabulong (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (18)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for The Windmill Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,210
    • Self-Funded Residential Dementia Care from £1,375
    • Self-Funded Nursing Care from £1,485
    • Self-Funded Nursing Dementia Care from £1,485

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact The Windmill Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


The Windmill Care Centre Reviews (41)

Total of 41, showing 21-40
9.8

The Windmill Care Centre has a Review Score of 9.8 (9.805) out of 10, based on 11 reviews in the last 2 years. Over all time The Windmill Care Centre has 41 reviews.

Overall Experience

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Date Published

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Review from Denise S (Daughter of Resident) published on 14 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When Mum had to go into care we were unable to choose the care home due to the virus situation. However, we needn't have worried as The Windmill Care home have been amazing in looking after Mum. She has early Alzheimer's so they are very patient with her and always try to keep her interested in what's
going on in the home. We don't have to worry about her now and she seems happy in her new surroundings. The food always looks good, especially the cakes, which Mum loves. I would certainly recommend the home to anybody who has an elderly relative.

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Review from V N (Daughter of Resident) published on 7 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care given to my mother. Staff are excellent.

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Review from Margaret C (Friend of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only visited The Windmill Care Centre twice so not enough visits to form an opinion. However, both times I was met by courteous care staff who explained the procedures in place for visiting during the Covid epidemic. PPE was applied and I was monitored at all times.
The friend I visited was
happy there and joined in various activities. Her room was tidy and clean as were the corridors and lift. Staff attending to my friend were very kind and courteous and had a good rapport with her.

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Review from Teresa B (Niece of Resident) published on 5 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very good home, it has improved since the manager took over.
My only recommendation is the WiFi code should be displayed in the foyer, as staff are too busy to give details and it would save families data, and give access to people who do not have data like elderly relatives.
Also, residents
could be encouraged by staff to use social media ie Facebook, Zoom etc...

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Review from Linda L (Wife of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my husband was only in the Windmill Care Centre a short time, he was cared for very well.

Reply from Wendy Blackmun, Home Manager at The Windmill Care Centre

Thank you for taking the time to review our home. I am really pleased to hear that you were satisfied with the care we were able to provide for your husband.


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Review from Liz T (Daughter of Resident) published on 17 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been in the Windmill for 8 years now and I have seen several different companies running it during that time. Of them all, this is definitely the best. They have invested time and money on making it very homely, refurbishing throughout, and have put together a great team of staff that have
got to know and care for the residents on a more personal level. It is so good for the residents to get to know and get used to the same members of staff, looking after them consistently as opposed to outside agency staff being used which was the case before. The Manager has been a great asset to the home and is very approachable and helpful. The staff on Mum's floor know and care for her very well, I know that she is being looked after and, if there is a problem with my mum, I will get a phone call from a member of staff and that puts my mind at rest. The many planned activities play a big part in the resident's well being, as does the home being kept clean and tidy. Thank you to all staff.

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Review from Valerie A (Sister-in-law of Resident) published on 9 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My brother in law has spent over three years at The Windmill. The first two years weren't good, the turnover of staff was enormous, not good for residents or families.
However, over the last year, things improved for the better. My only complaint being management. No communication skills, compassion,
locked away in the office, gives one the impression - do not disturb, not interested.
Walking the floors, stopping for a casual chat with residents or families occasionally works wonders and forms a caring bond.

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Review from O A (Regular Volunteer) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a very caring, fun and friendly environment for both the residents and the staff, where people staying are treated with the highest level of respect. I thoroughly enjoyed my time here and would definitely recommend Windmill Care Centre to others.

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Review from Timothy F (Friend of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers were very considerate and helpful to the person I visited in difficult circumstances.

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Review from A G (Wife of Resident) published on 1 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very well cared for in this care home. The staff are always welcoming and friendly. I have found that my husband is happier and settled since being in this home. I feel confident about leaving him there, as I know he is well looked after and the staff will call me if there is anything
that I need to know. Thank you to everyone at Windmill Care Centre for doing such a great job!

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Review from Paula B (Niece of Resident) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Auntie had been in Windmill for the past 2 years within that time the care home change companies, in the last 6 months of her stay were the best, the new company were fantastic they have totally changed the home around. They actually listen to families requests, it was so nice to see her looking
her best.
Sadly Auntie past away but the staff were brilliant right till the end.
Thank you all for your care you had shown.

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Review from N W (Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living here. It is very nice. I love this place. The staff take good care of me and other residents. The manager is also very good.

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Review from Betty B (Daughter of Resident) published on 29 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has the best of care at the Windmill Care Centre. All the staff are very caring and nothing is ever too much trouble. There is always plenty of staff around and we never have to wait for anything. The Home Manager is very nice and always makes us feel welcome. I can highly recommend this
home to anyone looking for care for their loved ones.

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Review from Lisa B (Granddaughter of Resident) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Windmill Care Centre really does feel like a home for its residents. My nan loved the entertainment and day trips that were arranged by staff and was always treated with dignity, even on the night she passed away. The staff are always friendly and welcoming to family members and visitors and always
make sure they give 100% to all residents, it really is a brilliant care centre.

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Review from S D (Granddaughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was a resident and passed away at The Windmill. She was happy to have been there. She had lovely staff around her right till the end. The staff have been very good and caring towards our family. We all went to The Windmill after the funeral and again the staff was amazing. I cannot fault anything
they did. I am very grateful to them all.

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Review from Kevin B (Son of Resident) published on 24 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in this care home for a few years and the care is exceptional. We are always welcomed as a family and my father is always well presented and his room is clean and homely. The Home Manager has created a great team of staff who are all very committed to good care. I would highly recommend
this care home.

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Review from Jenna B (Granddaughter of Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having visited consistently over the past 2 years we have noticed a vast improvement in the way The Windmill Care centre is being run. These changes we have noticed over the past three months with new management and staff in place. It's very reassuring to see such positive steps being taken and we look
forward to seeing the continued improvements that are taking place.

Reply from Wendy Blackmun, Home Manager at The Windmill Care Centre

Thank you so much for taking your time to write this review for our home. I am very happy to hear that you have seen improvements in the last three months. Our staff team are highly motivated by this positive feedback and continue to make improvements so that all of our residents and relatives are happy and well looked after.


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Review from Tony O (Friend of Resident) published on 22 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited The Windmill Care Centre several times to attend birthday and other celebrations, of one of your residents, whom I have known for at least 55 years. His wife is wheelchair-bound and is driven a considerable distance by her wonderful carer.


I cannot praise too highly the care and dedication

of your staff, who are always helpful and courteous. You create a warm and caring atmosphere.

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Review from Geraldine T (Daughter of Resident) published on 12 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at the care home for five years and the care and love is second to none. The staff are polite and are always willing to help. The staff on the ground floor are superb. It would be nice to have more permanent staff, one thing though, is that one person, in particular, needs more help,
she is brilliant but one on her own is wrong. They started doing tea and coffee and biscuits that has now stopped. Why?

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Review from M B (Daughter-in-law of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved in on November 29th.
We are very pleased with how well she has settled in.
The staff are all very helpful and kind.
They all take time to get to know her and us.
It is lovely to have our Mum back.
She is always in different clothes and always clean.
She is taken out for lunch and shopping.
It's
lovely to have "peace of mind" and knowing that Mum is safe and being looked after.
Thank you, everyone, at Windmill.

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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for The Windmill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.805 for The Windmill Care Centre is calculated as follows: ( (101 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 123 Ratings = 4.805

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Windmill Care Centre is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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June Jones

Job Title: Lifestyle Team Member

Joined: 2022

My name is June Jones i am part of the Lifestyle team at the Windmill Care Home. I have been at the Windmill for almost 3 years. My job is to try and get the residents involved in doing different activities such as games, Arts and Craft ,Baking, types of mind games like crosswords word search and many more things. My job is also to book entertainment for them and also to get them out in the community. We also do 1 to 1s with residents in their rooms if they prefer.


I love the work i do it is always a pleasure to come to work. I get to meet great people all with different stories and challenges and this is what makes my job worth while. I work with a great team and as individuals we bring something different.