the warm welcome she received from all the staff was wonderful
C L (Daughter of Resident)
we are so pleased he is here, safe and comfortable
Lisa B (Granddaughter of Resident)
My mother has thrived in this nurturing environment and I always feel welcome when I visit.
S N (Daughter of Resident)
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance. The home is an easy stroll from the town centre shops, library, cinema and theatre. Plenty of pleasant walks along the rivers and canal. And it’s only a short drive to the racecourse, the Nature Discovery Centre and the North Wessex Downs.
On-site parking available.
Argyles Care Home has a Review Score of 9.7 (9.722) out of 10, based on 28 reviews in the last 2 years. Over all time Argyles Care Home has 86 reviews.
Review from A D (Wife of Resident) published on 19 March 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Emily Wilson, Customer Service Administrator at Argyles Care Home
Thank you for sharing your kind feedback. I am so pleased that your husband is happy and settled at Argyles. I will pass on your comments to the home manager. The Bupa Customer Care Team.
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Review from B H (Friend of Resident) published on 16 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Wilson, Customer Service Administrator at Argyles Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Cleanliness
Treated with Dignity
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Review from E D (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Wilson, Customer Service Administrator at Argyles Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Penny B (Daughter of Resident) published on 21 November 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rose Pickering, Customer Service Administrator at Argyles Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from Amanda P (Daughter of Resident) published on 15 November 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rose Pickering, Customer Service Administrator at Argyles Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie P (Resident) published on 27 June 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Lydia Waller, Customer Service Administrator at Argyles Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.722) out of 10 for Argyles Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.722 for Argyles Care Home is calculated as follows: ( (242 Excellents x 5) + (67 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 320 Ratings = 4.722
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Argyles Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Dec 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 27 Mar 2025
Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
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Job Title: Home Manager
Joined: 2020
My name is Jane and I am the home manager at Argyles.
I have been a qualified nurse since 1991, having trained at Warwick and Coventry in the late 80’s.
My career started in neuro-rehab and I worked at a hospital in Birmingham where I cared mostly for patients with MS, MND, MSA and post CVA.
Following my marriage to a ‘Southerner’ I moved to Newbury in Berkshire with the promise it would only be for ‘a year’. I have now lived in Newbury for 33 years!
I was unsure of where I wanted my career to take me so helped to commission a brand-new nursing home in Overton, Hampshire, where I was appointed deputy manager. I then moved to a smaller nursing home in Reading, where I could continue my neuro-rehab but with an elderly clientele.
Following the birth of my daughter Cassia, I decided to look for work around child care. I worked at a health spa as a nurse advisor at weekends and did bank work via an agency on night shifts.
Once my daughter was at school, I was able to return to my love of neuro-rehab and was offered the position of RN at Sandleford Hospital, which later became Donnington ward at
West Berks Community Hospital. I became a senior nurse on day shifts and loved working with the local GP team which covered the ward. So much so, that when I was offered a position at the GP surgery as a practice nurse, I jumped at the chance.
I spent 12 years at Eastfield House and had a very varied career during this time, whilst simultaneously continuing my education and completing a number of different health related diplomas.
Throughout my time at the surgery, my workload was mostly with the older population – an age group which I continued to love working with. When I saw a position advertised to give input at a nursing home as a clinical lead I was determined to go and provide the care I could in an area that I loved.
In 2020, I joined Bupa and the rest is history! I love working as part of a team and really like the collaborative way of working with my colleagues both within the care home and across the whole of Bupa.
Born in Stratford-upon-Avon, and then living in Birmingham I always classed myself as a bit of a Northerner, however, following my marriage and move to Newbury I have spent more time in the South of the Country and love being here. I live a mile from the Argyles so mostly walk to work.
My parents are still both in the Midlands, and also my daughter, so I do still travel up to Birmingham, but my real passion is travelling to Australia to visit my brother and sister in Brisbane and Queensland.
I also love gardening and have a 1/3 of an acre to potter in and grow my own fruit and veg.
My other passion is dogs. I have a setter called Porthos who comes to work with me daily and is one of the homes ‘therapy dogs.’ I also foster for the charity SebPRA.org and have had quite a few dogs stay overnight, a week or months, on the way to their forever families. The standing joke in our house is that I like dogs more than people! (True).
My daughter has recently had a cockerpoo puppy, Zenna, so I am also a grandma to an eight month old ball of fluff!
Other than that, I love cooking, chocolate and reading.
