Birchwood Care Home

1 Birchwood Road, Newbury RG14 2PP
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2 Reviews
  • Birchwood Care Home, Newbury
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Care Provided by Birchwood Care Home

  • Type of Service
    • Nursing Home
  • Local Authority Owned
  • For a maximum of 60 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jennifer Bunce (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Birchwood Care Home Reviews (2)

Over all time Birchwood Care Home has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
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2

Review from Eva (Daughter of Resident) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Birchwood Care Home from the first visit of the home. The manager and front of house staff were excellent. Very welcoming and we were shown the room where my father would be, it was very clean and everywhere was spotless with the garden well kept.


My father is settling in nicely.

The staff are so friendly and loving to all residents and relatives. The food which consists of cornflakes and then cooked breakfast, mid-morning tea and biscuits, hot lunch and salad, mid afternoon tea and cakes and then tea time another hot meal which my father is enjoying it all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Value for Money

Review from M N (Wife of Resident) published on 1 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Much of the care is absolutely excellent and is provided by the permanent staff. When it comes to agency workers many have a "here today, gone tomorrow" attitude. I personally find many of them arrogant and while I have been visiting the home almost daily for more than three years I sometimes get treated
to a "what are you doing in the kitchen?" attitude and a way of making me feel like an intruder. The reason I am in the kitchen is because I left to make my own tea/coffee and sometimes get a better beaker for my husband or whatever the case may be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Birchwood Care Home

What types of Care is Birchwood Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Birchwood Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Birchwood Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Birchwood Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Birchwood Care Home to the centre of Newbury?

1.3 mile(s) as the crow flies, distance by road may be significantly further.