Thatcham Court Care Home

Chapel Street, Thatcham RG18 4QL
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9.7 69 Reviews
  • Thatcham Court Care Home, Thatcham
Thatcham Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson's and short-stay care. The home can provide an assessment within 48 hours and, in some cases, welcome the resident the same day.

This home is situated in the centre of Thatcham and has dementia champions who work to improve the quality of life for residents through daily activities and opportunities for reminiscence and stimulation. The home’s interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers.

The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at Thatcham Court, staff discuss their personal preferences and dietary needs with them. Individual diet needs and preference is included in the food menu, with mealtimes being an important part of the day.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Activities are organised to make sure residents are always physically and mentally stimulated, including reminiscence sessions, exercise sessions and music classes. So, whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day; https://www.facebook.com/BupaCareHomeThatchamCourt

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Care Provided by Thatcham Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Abigail Terry (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Thatcham Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Visiting

  • The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance. Several parks and a shopping centre are just a short walk away. The home is also within easy reach of Highclere Castle, the Nature Discovery Centre and the town of Newbury.


  • Parking

  • Lots of on-site parking available.


Thatcham Court Care Home Reviews (69)

Total of 69, showing 1-20
9.7

Thatcham Court Care Home has a Review Score of 9.7 (9.735) out of 10, based on 19 reviews in the last 2 years. Over all time Thatcham Court Care Home has 69 reviews.

Overall Experience

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  • 19
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Date Published

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Review from Christine B (Wife of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to this lovely home late February, beginning of March. Unfortunately he was not there long as he had a couple of trips to the hospital with a couple of infections. Whilst at Thatcham, the caring was was excellent. They did what the could to make him comfortable especially in his final
days. My family and I would like to say a BIG THANK YOU to the team for looking after my husband, father and grandfather.

Reply from Maria Ricketts, Customer Care Adviser at Thatcham Court Care Home

Thank you for your kind words. We are very happy to hear you felt at ease with your Husband in our care. We are saddened to hear about your loss and send our deepest condolences. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from Elizabeth P (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the past two years, our mother has been a resident here, and the care she has received has been nothing short of exceptional. Now, as we navigate the incredibly difficult journey of palliative care, we have found comfort and reassurance in the unwavering dedication of the entire team.
Every single
staff member has been exactly what we needed-compassionate, supportive, attentive, and highly skilled. Their diligence and professionalism shine through in every moment, yet it's their genuine kindness and warmth that have truly made all the difference. We have never had to question the level of care our mother has received-it has been outstanding from every department, every shift, every individual.
This experience has taught us that the small things really don't matter when the big things-dignity, respect, and love-are handled so beautifully. From the bottom of our hearts, thank you to each and every one of you. Your work is truly invaluable.

Reply from Lisa Henderson, Customer Care Advisor at Thatcham Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Compassionate" and "attentive" being used to describe our care. Hopefully you will go away from this feeling like your mother received the best possible care at Thatcham Court Care Home.


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Review from David G (Son of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could do with a drinks machine.

Reply from Fran Donno, Customer Service Adviser at Thatcham Court Care Home

We appreciate you taking the time to leave us your comments. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.


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Review from P O (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thatcham Court has provided a caring home for my Mum. They have been very kind and considerate of her needs and have kept the family well-informed of any concerns. I have felt included in any decisions and Mum has benefitted from this approach in my opinion. Thank you.

Reply from Lisa Henderson, Customer Care Advisor at Thatcham Court Care Home

Thank you for your feedback. It is always nice to hear words like "Kind" and "Considerate" being used to describe our care. We hope to continue providing your loved one with the best possible care.


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Review from K C (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed at this care home for nearly four years and was very happy there. Any small concerns over that time were dealt with quickly and efficiently. I've always found the staff to be professional, caring, welcoming and available to talk to when you need them. The care home has a nice garden
area and the activities on Clover when Mum could take part were varied and fun. I would recommend this care home and the staff on both Clover and Bluebell floors not forgetting the reception staff!
My only negative which would be with BUPA itself would be the fees and in particular, the percentage they went up every year which I've found were considerably more than other care homes. I cannot fault the staff at Thatcham Court however and wish them the best for the future.

Reply from Lisa Henderson, Customer Care Advisor at Thatcham Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Professional" and "Caring" being used to describe our staff. Hopefully, you will go away from this feeling like your loved one received the best possible care. We will certainly pass your comments on to the manager.


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Review from H D (Wife of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the Care Home for giving my husband a very good Christmas time. Although he is less able to mobilise and chat the staff are very good at making him comfortable and keeping him happy. They pop in regularly, even when I am visiting him. He is comfortable, happy and at home in the
care home and has many friends, staff and other residents. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Thatcham Court Care Home

Thank you for your lovely review. We are so happy we could provide your husband with a lovely Christmas. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.


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Review from I B (Son of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reception staff courteous and welcoming. Poppy staff - caring and attentive and there seems to be good interaction with staff and residents. Good hygiene levels and the floors smell fresh. Did not see food so can't comment. Keep up the good work.

Reply from Maria Ricketts, Customer Care Adviser at Thatcham Court Care Home

Thank you for your kind words. We hope Thatcham Court Care Home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.


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Review from Shirley A (Friend of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my friend in the home, she arrived here on Tuesday 2nd of July 2024. Lovely welcoming staff, all smiles. My friend was happy, it pleased me to see her smiling. I asked her if she was pleased to be there and she said yes, very happy. Comfortable room, very clean, all facilities and safety and
security around, all doors with an entry code. Very happy the staff are always ready to answer your requests. In all a lovely home. I hope when the time comes that I will need to be looked after this is where I would like to be.

Reply from David Mclean, Customer Service Adviser at Thatcham Court Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your friend in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make their stay as comfortable as possible and we look forward to seeing you again soon.


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Review from Lorraine B (Daughter-in-law of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is genuinely lovely. We chose Thatcham Court Care Home as it was local and all the family can visit - even the dog! The facilities and the people make this a special place and we know that dad/grandad is being well looked after.

Reply from David Mclean, Customer Service Adviser at Thatcham Court Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and hope you all feel like part of our Thatcham Court family. We hope to continue providing your loved one with the best possible care.


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Review from Roma E (Wife of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has just spent his second year in the home and his treatment is still first class. The carers, laundry staff and housekeepers are great and will chat with you if they have time.

Reply from Fran Donno, Customer Service Adviser at Thatcham Court Care Home

Thank you for your kind words. We are pleased to hear that you can feel at ease with your husband in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from J G (Wife of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thatcham Court Care Home was my first choice. I am extremely pleased my husband is settled and happy there.

Reply from Grace Langfield, Customer Service Adviser at Thatcham Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear your husband has settled so well into our home and hope we can continue giving him the highest quality care. Please let us know if there is anything else we can do to make his stay as comfortable as possible.


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Review from A R (Sister of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The happy and caring atmosphere of the whole home is always a pleasurable experience when we come to see my sister. There is always something going on and the staff always have the guests' interests at heart. Please may this continue.
Thank you.

Reply from David Mclean, Customer Service Adviser at Thatcham Court Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we hope you all feel like a part of our Thatcham Court family. Please let us know if there is anything we can do to make your sisters stay as comfortable as possible and we look forward to seeing you again soon.


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Review from Tania S (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is treated really well, and I feel reassured that her well-being is top of their priority.
The staff are amazing, kind and thoughtful and put on many activities to keep all the residents happy, busy and stimulated.
The grounds of the home are beautifully kept, and it is always a pleasure to
walk around them.
I really enjoy the days when families are encouraged to go in and join in the fun. It is so lovely to see staff, residents and their families spending time together and having a good time.
I would recommend Thatcham Court to anyone looking to find a place where the care is first-rate, and it feels like a family while you are there.

Reply from David Mclean, Customer Service Adviser at Thatcham Court Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your Mum in our care, and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care, and we look forward to seeing you again soon.


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Review from S M (Daughter of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come in every Wednesday to visit my lovely Mum. She was in the lounge which was full of residents. Some of them are normally sitting quietly when I visit, but on this day the colourful sheet came out and the lounge was alive with laughter, smiles and residents participating with laughter. Pure joy!

Reply from Eden Tomlinson, Customer Service Adviser at Thatcham Court Care Home

Thank you for your lovely review, we are pleased to hear Mum enjoys participating in the activities at the home. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.


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Review from Sandra N (Daughter of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so pleased with the care since Mum came here in January. Everyone has been helpful and shown compassion.
Our only slight sadness is that no one has been able to persuade Mum to sit in her chair. We used to get her at home and she was so much better. All good! Thank you.

Reply from Grace Langfield, Customer Service Adviser at Thatcham Court Care Home

We appreciate you taking the time to leave us your comments. It's always lovely to hear words such as "helpful" and "compassion" used to describe our care. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


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Review from S W (Son of Resident) published on 22 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good. Thatcham Court is always very clean and the staff welcoming and friendly. Mum is generally well looked after and if there are any incidents eg: falls and bumps, we are informed. The only issue I have is that often Mum has no hearing aids in when we call and she is very hard of hearing.

Reply from David Mclean, Customer Service Adviser at Thatcham Court Care Home

Thank you for your kind words. It is always nice to hear words like “welcoming” and “friendly” being used to describe our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Review from J N (Daughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very caring. Any issues are dealt with immediately and nothing is too much for them. Care is very person-centred and attention to each individual is excellent. Dad seems very settled into his new family. Very warm atmosphere in this home.

Reply from David Mclean, Customer Service Adviser at Thatcham Court Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your dad in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope all your family feels like a part of our Thatcham Court family. Please let us know if there is anything we can do to make his stay as comfortable as possible and we look forward to seeing you again soon.


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Review from S R (Daughter of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Knowledgeable and very caring staff; always have time for queries or a chat. They are very patient, caring and compassionate with Mum and are careful in manoeuvring her so as not to hurt or distress her. Great teamwork. The food is excellent and they prepare what Mum likes to eat and drink.

Reply from Rebecca Kellegher, Customer Service Adviser at Thatcham Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like “Knowledgeable” and “Very Caring” being used to describe our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make her stay as comfortable as possible.


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Review from Clive W (Son of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is a full-time resident here, she has early-stage dementia and serious mobility issues. The home caters for all her medical and psychological needs, the carers are excellent, all lovely, caring and compassionate and treat the residents as people, not just patients. The management and admin staff
are similarly great. Overall, a clean, bright and airy home where my mum's happy to be!

Reply from David Mclean, Customer Service Adviser at Thatcham Court Care Home

Thank you for your kind words. We are pleased to hear you are happy with the care provided for your mum at Thatcham Court and that our staff are caring and compassionate to all of our residents. If there is anything further we can do to make your loved ones stay comfortable as possible, please do let us know.


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Review from Colin E (Son of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dad moved into the home he was told he couldn't walk and didn't eat much, now a month down the line my dad is walking with the help of a zimmer frame and eating well. 10/10 for the staff for what they are doing.

Reply from David Mclean, Customer Service Adviser at Thatcham Court Care Home

Thank you for your feedback. We are so glad to hear your Dad has made such progress while in our care. We hope to continue providing your loved one with the best possible care.


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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Thatcham Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for Thatcham Court Care Home is calculated as follows: ( (172 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 223 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Thatcham Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 27 Mar 2025

Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (7)

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Meet the Team (8)

Denise

Denise Rusell

Job Title: Care Team Leader

Joined: 2010

I was born in London in 1962 and I started my career venturing into several different areas but never felt I achieved job satisfaction until I started in social care.

Around twenty years ago I started my career while raising my children, as the children got older I had more time to give to my work life. I have worked for North Devon Social Services and West Berkshire Social Services Community Care, which I really enjoyed and met some amazing people.


Just over seven years ago I joined the team at Thatcham Court and haven’t looked back since. The team at Thatcham are friendly, welcoming and well trained; we aim to give high quality care not only for our residents, for their relatives too when they need us.


Nikki

Nikki Hancock

Job Title: Care Team Leader

Joined: 2012

I started working at Thatcham Court in Aug 2014. Before I came to Thatcham Court I was working at Tesco and although I enjoyed my job I felt that I needed more and something more fulfilling. This is when I came to Thatcham court as a care assistant.


After working as a care assistant for one and a half years, and developing my skills, I was then promoted to senior care assistant and remained in this role for around a further one and a half years before being promoted to care team leader. During this time I have completed my medication management level two, NVQ 2 and I am just about to complete my level 3. I am also the wound care champion for the home.


I like working at Thatcham Court because we have a close knit team who always support each other. My job is very rewarding and I love coming to work.


Pete

Pete Tilling

Job Title: Senior Activities Coordinator

I have been in the caring profession for eight years with a brief period in retail, I then decided that I needed more and a more fulfilling job and this then led me to Thatcham Court where I became a care assistant. I worked as a care assistant for around two and a half years and was then promoted to senior care assistant.


Whilst I enjoyed the role as senior care assistant I decided that my skills lay better within the activity field. I have always been artistic with a love of crafts, photography etc, and with my acquired senior carer knowledge and skills I felt that I was in a very good position to take on the role of activities coordinator as soon as such a vacancy appeared.


I very soon progressed to senior activities coordinator. I feel I made the right decision, as since being part of the activities team I have brought stimulation to our residents and they, in turn, have broaden my ideas and creativity to bring them an enriched experience within the home and to also build on our links within the community.

Thatcham Court is more then just a care home, we are one big family.


Andy

Andy Murphy

Job Title: Chef Manager

Joined: 2007

I left school at 16 years old and became a trainee chef for an electrical company under the supervision of a ex-Army chef. I then progressed from here in different roles; television and film location catering, deputy manager at Kingston Hospital in the catering department and sous chef at air products head office. I then became chef manager in a nursing home.


I then opted for a change in career and went into security for a short while but my heart and passion was in cooking and I this is when I joined a Bupa care home care in Fleet for around two years. I then transferred to Thatcham Court in January 2017.


At Thatcham Court we pride ourselves on our home made food and always trying new things and new ways in meeting all our residents needs.


I enjoy working at Thatcham Court because it's a nice home, with nice people and an outstanding team with a friendly, family atmosphere.


Amanda

Amanda Smith

Job Title: Financial Administrator

Joined: 2015

I am the Financial Administrator at Thatcham Court. I had always been interested in working as a secretary so, when I first started work in the manufacturing business, joining a company on a YTS scheme this was as a secretarial assistant. I stayed at the same place, doing a variety of different roles, until I was made redundant.


Shortly after joining a new company, as a wages clerk, I became pregnant with my first child and did not return to work on a full time basis until both my children were at school. This was when my career in the care sector really began, as I joined a company as an administrator for the domiciliary team, before helping out with some care in the community. My last role was a deputy manager, which I didn’t enjoy so after much consideration I decided to leave and worked at another manufacturing company, in the accounts department.


However my passion for working in the care sector did not diminish so when the opportunity arose to join Thatcham Court, as a financial administrator, I was only too happy to apply and was delighted to be accepted.


I have now been working at Thatcham Court for just over two years and love being part of the amazing team that works here.


Bev

Bev Lyford

Job Title: Receptionist

Joined: 2016

I was born in Reading in 1965 and I am the youngest of three but have lived in Thatcham all my life.


My first job after leaving school was as an office junior for a large firm of solicitors in Newbury. It was whilst working there I met my husband whom I married in 1985. I left the solicitors after a couple of years to gain experience in other non legal environments. I discovered though I preferred working for a law practice and joined a firm in Thatcham as a full time legal secretary but then, after the birth of my son, I worked part time as a receptionist/secretary. I worked at this firm for almost 30 years until it had to close in 2015.


I started working at Bupa Thatcham Court in June 2016 as a part time receptionist. I absolutely love my job which is down to the wonderful residents who live here. Thatcham Court is a really warm, caring, fun loving home where no two days are the same.


Julie

Julie Beeny

Job Title: Receptionist

Joined: 2014

I have been working at Thatcham Court for just over three years.


For the previous twenty years I have had senior reception/admin positions in two prominent, local health related establishments. My links with the Thatcham Court community are therefore strong and even within Thatcham Court, I often meet those I have known and befriended in my last positions, or have known in my thirty eight years of living here.


I also have strong links with Thatcham Court itself, my father-in-law was a resident here for over two years and his care was exemplary.


Thatcham Court has a strong family feel to it and this makes for a close team with caring for each other and our residents at it's heart.


I came to Thatcham Court with the hope that I would feel fulfilled and rewarded in my role and that I could possibly give more than had been possible in previous (NHS) positions and I have not been disappointed.


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Abby Terry

Job Title: Home Manager

Joined: 2023

I have been a home manager at Thatcham Court since 2023. My career began in the care sector as a Carer in both Domiciliary and Care Homes. I then worked at a Nursing Home in Foxfield for 6 years as a Senior Carer. I wanted to find an opportunity to progress, so I started my role as a Care Coordinator at a centre in Newbury but soon got promoted to Manager. Within 6 months of being Manager, I improved the facility's CQC rating from a 'Requires Improvement' to 'Good'. Once I achieved this, I decided I wanted to return to the Care Home sector, which is when I found the designated Home Manager position at Thatcham Court. I have my NVQ Level 5 and I'm hoping to start my Level 7 as soon as possible.


I strive to take our service users' feedback on board and always look at ways to go above and beyond for each and every resident, and their families. I love the "home from home" environment. I encourage a person-centred experience for all residents and staff, and I enjoyed getting to know everyone at a personal level ensuring that everyone's interests and needs are met. I am proud of what I do, and I am proud to work for Bupa.


I live in Newbury, which is a ten-minute drive to Thatcham Court, with my husband, Oli. I enjoy gardening when the weather is nice, and I love crafts. Travelling is a big hobby of mine, and I especially enjoy visiting my dad who lives in Spain. My husband and I like to go abroad to different countries, Italy is our favourite. I absolutely love Autumn and Christmas! We are hoping to get a puppy in the near future but my husband just needs that extra bit of convincing- watch this space.


Frequently Asked Questions about Thatcham Court Care Home

What types of Care is Thatcham Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Thatcham Court Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Thatcham Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Thatcham Court Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thatcham Court Care Home to the centre of Thatcham?

0.4 mile(s) as the crow flies, distance by road may be significantly further.